Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLee, Mel, Liz and the rest of the team have been fantastic during the process of selling our property. It was not an easy sale but the team at Payne's dealt with every situation quickly and professionally. Thank you all!
On behalf of Mr & Mrs Nulty
Laura · 13 July 2025
Agent replied · 13 April 2026
We really appreciate the time that you have taken to write this glowing review. Thank you very much indeed. We are thrilled that you experienced the high levels of service that we strive to achieve and wish you a very happy time in your new home. Thank you.
★★★★★ 5/5
GoogleLee and his associates made buying my house very easy.
Thank you to all especially Lee as always a friendly guy.
Chris · 25 September 2024
Agent replied · 25 October 2024
Thank you very much for this brilliant review we are happy that you received great service from the team.
★★★★★ 5/5
GooglePleasure to deal with from the start to final completion, professional personal service from all members of staff, willing to go above and beyond. Always ready to advise. Would recommend 100%
NODDY · 13 December 2025
Agent replied · 13 April 2026
Thank you, NODDY! We’re thrilled to hear about your positive experience with our team at John Payne Estate Agents. Providing exceptional service is our priority, and we're glad we could assist you throughout the process. Your recommendation means a lot to us! If you need anything in the future, don't hesitate to reach out.
★★★★★ 5/5
GoogleJust sold my property on Daventry Road with the help of Payne Associates.
The process was smooth and slick, sold twice within a week of being advertised and managed to achieve a higher price.
The process was painless and the staff kept me informed along the way.
Everything was as described and they delivered for me.
I would highly recommend Payne Associates 5 star *****
Jan · 25 June 2019
Agent replied · 24 June 2023
Thank you for taking the time to leave us a Google Review Mr O'Hara, we’re delighted you’re pleased with our service and we look forward to dealing with you again in the future.
Liz and The Team
★★★★★ 5/5
GoogleJust sold my property on Daventry Road with the help of Payne Associates.
The process was smooth and slick, sold twice within a week of being advertised and managed to achieve a higher price.
The process was painless and the staff kept me informed along the way.
Everything was as described and they delivered for me.
I would highly recommend Payne Associates 5 star *****
A · 26 March 2019
Agent replied
Thank you for taking the time to leave us a Google Review Mr O'Hara, we’re delighted you’re pleased with our service and we look forward to dealing with you again in the future.
Liz and The Team
★★★★★ 5/5
GoogleJohn Paynes, Cheylesmore acted for the vendor when I purchased a property recently. I found them friendly and professional throughout the process; Kieran Dixon and Liz showed me round the house (I had two viewings) and both of them were a delight to deal with. I didn't feel rushed like I have done with a lot of estate agents and they seemed very engaged in the process. Richard, the manager, was very friendly and relaxed but the person I had most interface with was Melanie Ryan, the sales progressor. She is very good at her job to the extent that I felt she was working for me. She always responded quickly to phone calls and emails and even chased up some details after the sale was completed. It was really nice to have such an approachable conduit between the vendor and myself. As a consequence I would recommend Cheylesmore Paynes to anyone.
Karen · 14 July 2022
★★★★★ 5/5
GoogleGreat estate agents extremely professional and extremely friendly would really recommend to anyone
MrDakin93 · 13 February 2026
Agent replied · 13 April 2026
Thank you very much for your kind words and recommendation! At John Payne Estate Agents, we strive to provide professional and friendly service, and it's wonderful to hear that you had a positive experience. If you ever need assistance in the future, please don't hesitate to reach out!
★★★★★ 5/5
GoogleJust purchased my first house through Payne Associates, What a great professional service they provided. I would like to personally like to thank Kieran Dixon for his excellent service throughout the whole process of our house purchase.PositiveResponsiveness, Quality, Professionalism
Rich · 21 June 2022
Agent replied · 20 June 2024
Thank you for your kind review. We hope you enjoy your first house.
★★★★★ 5/5
GoogleAll the staff at Paynes are right on the ball and very pleasant to deal with at all times. Great teamwork and professionalism. Thank you for all your guidance through the process.
Gwen · 13 July 2025
Agent replied · 13 April 2026
We are so happy to hear that you experienced great service from our wonderful team. Thank you very much for taking the time to write this review. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleDefinitely recommend they kept me informed throughout my house selling journey.
This team are dedicated and professional, understand our local market and deliver results. …
Paul · 13 September 2025
Agent replied · 13 April 2026
Paul, thank you for taking the time to write this glowing review for our sales team. We really appreciate it and are delighted that you had a positive experience with us. Local knowledge and regular communication are essential in our aim to achieve the most positive outcome for our customers. Thank you very much.
★★★★★ 5/5
GoogleHad the most amazing viewing experience with Kieran, a sales negotiator from Payne Associates. He was extremely transparent with the property we viewed and the buying process itself. This was the main reason why we purchased the property as there’s not many other estate agents that are very transparent. The whole process has been super quick and fast so far and I can’t wait to complete the process. I would highly recommend going with Payne Associates if you’re looking to buy a house. Many thanks, Lily.
Lily · 15 May 2022
Agent replied
We really appreciate you taking the time to provide us with such a glowing review of your experience selling your home with us, and for your lovely comment about Kieran. As always, I am delighted to hear that you were happy with the service you received, and that your purchase was dealt with in a professional manner which is something we pride ourselves on. Thank you again and if we can be of any help in the future, please do let myself or the team. John Payne
★★★★★ 5/5
GoogleMy wife and I viewed a property in Stivichall and Payne Associates were acting as the Estate Agent for the vendor. Prior to our viewing, I had spoken with various members of staff at Payne Associates and was very satisfied with their knowledge and professionalism. Representative Kieran attended the viewing on behalf of the vendor. I found Kieran to be very professional, both in his appearance and his knowledge of the property itself and property market in general. A real asset to the company.
Chris · 15 May 2022
Agent replied
Thank you for your positive review, Kieran is a valued member of our team and I'm sure he will do his best to help find you a suitable home.
★★★★★ 5/5
GooglePurchased a property through Payne Associates. The level of customer service and attention to detail was outstanding. Many thanks Kieran you are a credit to the company.
Idiom2020 · 15 May 2022
Agent replied
Thank you for taking the time and for such a positive review. We always appreciate feedback on our team and I am delighted to hear that you were happy with the service you received and that it was dealt with in such a professional manner which we pride ourselves on. If we can be of any help in the future, please do let myself or the team at our Daventry Road Office know. John Payne
★★★★★ 5/5
GoogleDaventry Road Branch - Cheylesmore
All of the team at Paynes were professional and helpful, always kept me informed of viewings and the feedback they received. Both the sale and purchase was done through Paynes and always felt I could call at any time with questions. Like many sales we did have a couple of problems but the team sorted them straight away.
Would certainly recommend them to anyone considering a move.
KeCul · 25 June 2016
★★★★★ 5/5
GoogleA very responsive organisation who handled the sale of my property with professionalism and understanding. From initial valuation to completion, everything was done to the highest standards to ensure the sale was completed in a timely manner. Highly recommended.
Sue · 27 September 2024
Agent replied · 25 October 2024
Thank you for your lovely review, these really do mean a lot to the team. We are thrilled that you have been happy with our service and wish you well in the future.
★★★★★ 5/5
GooglePayne sold our house and I found them to be professional and friendly. Particular thanks to Liz Emery who went the extra mile for us and was always on hand to offer advice and encourage us!
Juliette · 17 September 2018
Agent replied
Thank you for taking the time to leave us a Google Review Juliette, we’re delighted you’re pleased with our service and hope you're settling into your new home. We look forward to dealing with you again in the future.
Liz and The Team
View and edit
★★★★★ 5/5
GoogleThe whole team have been amazing - I'd thoroughly recommend them
Jane · 9 August 2025
Agent replied · 13 April 2026
Thank you so very much for taking the time to right this glowing review. It is very much appreciated especially since your move was certainly a challenging one ! We wish you every happiness in your new home.
★★★★★ 5/5
GoogleVery easy to work with
Great service
Nobody does it better than these guys
Thank you in abundance Melanie and Lee
Looking forward to working with you guys again
Many thanks
Wa · 4 December 2024
Agent replied · 11 December 2024
Thank you for taking the time to write this 5 star review. We appreciate your time and hopefully we can rent the property for you very soon.
★★★★★ 5/5
GooglePaynes delivered an amazing and professional service throughout the whole process. Mel really went above and beyond we could have imagined and really made us feel looked after during the stresses of moving.
Paul · 4 November 2024
Agent replied · 8 November 2024
This is such a brilliant review thank you very much for taking the time to write it for us. The team are really pleased that you experienced such good service from us and we wish you every happiness in your lovely new home.
★★★★★ 5/5
GoogleExcellent Service - sold the property very quickly and have been friendly and efficient throughout the process
Richard · 23 May 2025
Agent replied · 4 June 2025
This is great to hear. Thank you very much for taking the time to write this wonderful review. We are happy that you received excellent service from us.
★★★★★ 5/5
GoogleExcellent service from the start. Our thanks to all but in particular to Lee and Mel who always kept us informed and responded swiftly to any queries/concerns that we had.
Joyce · 25 September 2024
Agent replied · 25 October 2024
Thank you for your wonderful review. We are delighted that we have provided you the high level of service that we always try to provide.
★★★★★ 5/5
GoogleWe had a fantastic experience using Payne Associates. Buying your first home is a daunting prospect and Susie made sure we were kept in the loop throughout the whole process and ensured we were always up to date and what we needed to do and when we needed to do it. Would highly recommend this team based on our experiences with them
Matt · 17 September 2016
★★★★★ 5/5
GoogleI viewed several properties for sale with Payne Daventry Road. They were always helpful and on time for the viewings. All people I spoke to were knowledgeable of the local area. I was also impressed with the proactive way they contacted me as a prospective buyer with news of new properties on the market. If I were to sell a property in Coventry Payne would be top of my list based on my experience.
Dan · 25 June 2018
Agent replied · 24 June 2023
Thank you for taking the time to leave us a Google Review, we’re delighted you’re pleased with our service and we hope to deal with you again in the future.
Liz and The Team
★★★★★ 4/5
GoogleA very professional service provided from initial phone call and meeting with Richard Tootall, House viewings conducted by Liz Emery and sale completion by Melanie Ryan
Brian · 4 October 2024
Agent replied · 25 October 2024
Thank you so much for your kind review of our team. We are delighted that you had a great experience with us here at John Payne Estate Agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
