Lagan Homes Coventry reviews

Hi Lisa, Thank you so much for taking the time to share your lovely feedback! We’re delighted to hear that you’re enjoying your new home at Willow Grove. It’s wonderful to know that Louise and the site team made your experience smooth and welcoming, both during your visits and after moving in. We’ll be sure to share your kind words with Louise and the builders, they’ll be thrilled to know their efforts made such a positive difference. Wishing you many happy years in your new home! Warm regards, Lagan Homes Team

Thank you so much for your thoughtful and detailed review. We really appreciate you taking the time to share your experience, especially given your background of purchasing multiple new homes over the years. It’s great to hear that, while there have been some issues, as is often the case with new homes, our team’s attitude and commitment to resolving them stood out. We firmly believe in taking ownership and getting things done without unnecessary fuss, so your comments truly mean a lot. A special thank you as well for highlighting Karl. We’re proud to have him on the team, and it’s fantastic to know his proactive and helpful approach made such a positive impact on your experience. Your recommendation is genuinely appreciated, and we hope you continue to enjoy your home for many years to come.

Hello Mr Brooks, Thank you for your feedback. We understand your concerns regarding the flooring. To clarify, the issues with the uneven flooring on the ground floor were addressed promptly by our flooring contractor. Regarding the upstairs flooring, following an investigation, it was noted that the lifting appeared to be caused by a cleaning device. We advised that the use of steam mops is not recommended for LVT flooring like Karndean, as moisture can seep beneath the planks and cause them to lift. It’s important to mention that, despite these findings, the contractor did replace some of the upstairs planks at no additional cost to you. We also provided cleaning guidance from Karndean to assist with proper maintenance and hope this helps in preventing future concerns. Since the causes of the issues on the ground floor and the top floor are different, there may not be any further action we can take unless a defect is identified. We value your feedback and appreciate your understanding in this matter.

Thank you so much for taking the time to share your experience, and for choosing to purchase a Lagan home for the second time, that truly means a lot to us. We completely understand that buying a home on your own can feel a little daunting, so we’re really pleased to hear that Oliver was able to guide you through the process step by step and provide the support and reassurance you needed along the way. His patience and clear communication are exactly what we aim to provide for every customer. We’re also delighted that the small touches on moving day helped make the moment special for you. It’s wonderful to hear that you were happy with the finish of your home and that everything was presented to such a high standard. Congratulations on your beautiful new home, and we wish you many happy years there.

Thanks so much for your wonderful 5-star review! We're delighted to hear that your experience with Lagan Homes has been easy and straightforward so far, especially as you're purchasing your first home. It's fantastic to know that Ollie has made such a positive impact on your journey. Keeping you informed every step of the way and going above and beyond to ensure a smooth experience is exactly the level of service we strive to provide. We'll be sure to pass on your kind words, and we're certain he'll be pleased to hear how much his support has meant to you. Thank you for choosing Lagan Homes. We look forward to continuing to support you through the build process and wish you every happiness as you prepare to move into your new home!

Thank you for your lovely review and for sharing your experience with us. We’re delighted to hear that your journey, from viewing your new home through to choosing your finishes and moving in, was straightforward and enjoyable. It’s great to know the team were able to support you along the way and give you the flexibility to visit your home before completion. A special thank you for mentioning Karl. We’re pleased to hear he’s been friendly, helpful, and quick to resolve any minor snags, he’ll be very happy to receive your feedback. Wishing you many happy years in your new home, and thank you again for choosing Lagan Homes.

Thank you for taking the time to share your feedback. We are very sorry to read about your experience and to learn of the issues you’ve outlined following completion of your home in June 2025. This is certainly not the standard of service or aftercare we aim to provide, and we understand how frustrating it must be to feel that outstanding items have not been addressed. We also regret to hear of your disappointment regarding the condition of the property at handover and the ongoing concerns about the roadworks. We take all feedback seriously and would very much like the opportunity to review your case in detail and work towards a resolution. As we are unable to identify your specific property from this review, we kindly ask that you contact us directly so we can investigate the matters raised. We welcome any further discussion and invite you to reach out to us directly with any questions or concerns at home.info@laganhomes.com . Our team will ensure your concerns are reviewed promptly. Please can you call 01295 201050 to discuss this further. Many thanks, The Lagan Homes Team

Hi Hayley,Thank you for your feedback! We’re delighted to hear that Sue and Dan made your experience at Cotton Meadows so smooth and enjoyable. We’ve passed your kind words along to the team. It’s wonderful to know that you’re happy with your new home, and we’re committed to providing the same level of service throughout your journey with Lagan Homes.Thanks again,The Lagan Homes Team.

Thank you so much for your wonderful 5-star review! We’re delighted to hear that your first experience buying a new build has been such a positive one. It’s fantastic to know that Ollie was able to put you at ease from the very first meeting and support you throughout the process with regular updates and guidance. We’ll be sure to pass on your kind words to him. We’re also pleased to hear that Jeff and the team were able to resolve any snags quickly and that the overall build quality has met your expectations. Providing a supportive experience from the first meeting through to well after completion is something we strive for, so it’s great to hear that the team is still checking in and making sure everything is going well five months on. Thank you again for taking the time to share your experience, and we hope you continue to enjoy many happy years in your beautiful new home!

Thank you so much for taking the time to share your experience! We are thrilled to hear how impressed you were with Sam and the outstanding support she provided throughout your home-buying journey. We pride ourselves on ensuring every step of the process is as smooth and clear as possible, and it’s wonderful to know that Sam went above and beyond to make that happen. Your kind words mean a lot, and we’ll be sure to pass on your thanks to her. Congratulations on your new home, and we wish you many happy memories in it!

Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that your first impressions at Oak Grove were so positive and that you’re enjoying the space and value your new home offers. It’s especially great to know that your experience with our customer care team has met your expectations. Karl will be really pleased to hear your kind words, we’re proud to have him on the team, and it’s fantastic to see his dedication making such a difference. We understand that some snagging can be part of the new build journey, so it’s reassuring to hear that everything has been addressed promptly and that the ongoing aftercare has continued to support you settling in comfortably. Thank you again for your recommendation, it truly means a lot to us. We wish you many happy years in your new home!

Hi Callum,Thank you for taking the time to leave a review. We are pleased to read you were happy with the service provided by the on-site team and I have forwarded your comments onto Tracy, who will be pleased to learn about your review.Thanks again, the Lagan Homes Team.

Hi Jade, We’re thrilled to hear you’re loving your new home, and even happier to know that Louise, the team, and of course our four-legged site supervisor, Ava, made such a positive impression! We’ll make sure Ava gets a few extra biscuits for the glowing feedback. She’s a tough negotiator when it comes to treats! 🐶✨ All the best, The Lagan Homes Team

Thank you for your wonderful review and congratulations on reserving your new home at Ravenswood Reach. We’re delighted to hear that Sam has been so helpful and knowledgeable throughout your experience so far. Keeping our customers informed and supported during the reservation process is really important to us, so it’s great to know Sam has been able to answer your queries promptly while maintaining that perfect balance of friendliness and professionalism. We’ll be sure to pass on your kind feedback to her. Thank you again for taking the time to share your experience, and we look forward to supporting you throughout the rest of your journey in your new home.

Hi Lauren,Thank you for your review and pleased you have enjoyed your service from the site and sales team at Kingstone Grange, I will be sure to let Gail and Jason know. If there is anything else we can help with, please do not hesitate to get in contact with us.Thanks,Matlida.

Hi Daniel,I am pleased to read you enjoyed our launch at Steeples Green and we would hope to welcome you again on any of our developments.Thanks,Harmony.

Thank you so much for taking the time to share your experience, and congratulations on your new home! We’re delighted to hear that Sam was able to support you throughout your journey and make the process smoother during what can often be a challenging time. It’s also fantastic to know that the support continued after completion, with Sam, Nick, and the wider Ravenshead Reach team ensuring everything met your expectations. Your kind words about the quality of our homes and the dedication of our team mean a great deal to us. Providing both high standards of construction and excellent customer service is something we take great pride in. Thank you again for your recommendation, we wish you many happy years in your new home!

Thank you for taking the time to share your experience with Lagan. We’re really pleased to hear that you found our team to be conscientious and that the support from our site manager made a positive difference in resolving the snags you encountered. Delivering responsive and effective customer care is something we take seriously, so it’s great to know this stood out to you. It’s also encouraging to hear your feedback on the build quality of your home, especially in comparison to your previous experience. We continuously strive to maintain high standards across all our developments. We appreciate your honest feedback and are glad we could support you in getting everything sorted. Wishing you many happy years in your new home.

Thank you for such a wonderful review, it’s great to hear how excited you were from the very first moment you saw the development! We’re delighted that both the location and the finish of the homes stood out to you, and that your experience from first visit through to moving in was a positive one. It’s especially nice to hear that being able to visit your home during its progress made the journey even more enjoyable. A big thank you for your kind words about Karl. We’re proud to have him leading the site, and it’s fantastic to know his dedication, efficiency, and genuine care for homeowners continues to make a difference even after move-in. We’ll be sure to pass on your feedback to him and the team. Wishing you many happy years in your new home, and thank you again for choosing Lagan Homes.

Thank you so much for taking the time to share your wonderful feedback. We’re absolutely delighted to hear that your first home-buying experience has been such a positive one, and that you fell in love with your home from the very first viewing. It’s great to know that you enjoyed personalising your home and being able to follow its progress throughout the build, this is something we always hope will make the journey even more special for our customers. We’re especially pleased to hear your kind words about Karl and Paul. They will be thrilled to know the impact they’ve had, and we’ll be sure to pass on your feedback. Providing ongoing support, even after you’ve moved in, is incredibly important to us, so it’s fantastic to hear that this has made a difference to your experience. We also appreciate your honest feedback regarding our customer support response times. This is something we are continuously working to improve, and your comments are invaluable in helping us do better. We’re glad Karl was able to step in and resolve the issue quickly for you. Thank you again for your review. We wish you many happy years in your beautiful new home.

Thank you so much for your wonderful review, we’re absolutely delighted to hear about your experience! We’re sorry to hear that parts of your journey were challenging, but it’s fantastic to know that Lucy was able to support you every step of the way. We’ll be sure to pass on your kind words to her. It’s also great to hear that Liam, Ade, and the wider site team have been on hand to help you settle into your new home and assist with any questions or snagging. Providing ongoing support after you move in is incredibly important to us, so your feedback means a lot. We’re especially proud to hear that, with your experience of buying new homes, you consider us the best developer you’ve purchased from, that truly is the highest compliment. We hope you continue to enjoy your new home at Sheldon Pines for many years to come!

Thank you Mònika for your review! Your feedback and words have been passed onto the sales and site team 🙂 …