Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleTerrible service. Promised us we'd sell in a week. Load of rubbish. We had to push them to even put the house on the market. The photos were not reviewed and they have not even bothered to put a video tour on Rightmove.
No wonder our house is not selling
Laura · 6 February 2023
Agent replied · 6 February 2024
I was sorry to read your review and want to look into the matter further. However I have not been able identify you as a vendor by name on our system. Please let me know directly which property is involved and I will get back to you. John Payne. j.payne@payne-cov.com
★★★★★ 5/5
GoogleGreat service and quick responses.
Daisy · 28 May 2025
Agent replied · 28 May 2026
Thank you for your positive feedback! 😊 We’re glad to hear you were happy with our service and quick responses. If you ever need assistance again, don’t hesitate to get in touch. We’re always here to help! 👍 …
★★★★★ 5/5
GoogleGreat team to work with.
Francky · 27 May 2025
Agent replied · 27 May 2026
Thank you for your feedback! We're delighted to hear you enjoy working with our team. We pride ourselves on delivering a reliable and friendly service, and it's great to know that comes through. We really appreciate your support!
★★★★★ 5/5
GoogleI've been with John Payne Estate Agents for around four years on a fully managed basis. They are professional yet approachable and friendly and always willing to offer sound advice. Their terms of business are reasonable as well as clear …
Steve · 16 September 2023
Agent replied · 6 February 2024
Thank you for such great feedback as these comments help other clients make the right decision when choosing a letting agent.
★★★★★ 5/5
GoogleVery kind and professional.
Franceska · 28 May 2025
Agent replied · 28 May 2026
Many thanks Franceska for your 5* review and kind comments, I have shared this with Tiegan and the lettings team. … More
★★★★★ 5/5
FacebookBeing Financially stable & debt free is something we’re all praying for in life and thanks to “Mrs Caroline Jones” who made it possible for me through Forex investment and I’ve got a good credit score now. I have been able to acquire assets, complete my house project and pay off debts with the money I get every week from my investment. I started with the standard plan of $1000 and I earned a whopping sum of $12,670 on my trading account just within a week. You wanna know more about this? Then contact Mrs Caroline Jones through Email:CarolineJonesfx@gmail.comWhatsApp number: +1 (720) 515-7645
Abba · 4 February 2023
★★★★★ 5/5
GoogleFriendly, efficient and thoughtful of our circumstances. Natalie and the rest of the city centre branch team are very pleasant to deal with and we wouldn't hesitate to recommend John Payne Estate Agents to anyone who's looking for a reliable and professional service.
Lina · 22 June 2023
Agent replied · 6 February 2024
Thank you for your great review. Natalie really is a credit to the company
★★★★★ 5/5
GoogleJust booked an appointment to view a property. Sharon Mayes, the lady dealing with my enquiry was very helpful, knowledgable and accomodating. Thank you
Robert · 30 July 2024
Agent replied · 30 July 2026
Good morning Rob
Whilst Sharon has already followed this review up with a phone call we wanted to be sure to thank you in writing also, as we appreciate you taking the time out of your day to note our services as helpful, knowledgeable and accommodating, it does mean a lot to the branch to receive such glowing feedback, thank you.
We look forward to showing you around the property. Have a great day.
Naomi
Marketing
★★★★★ 5/5
GoogleTruly outstanding service from Paige at the Walsgrave Branch - a highly professional, articulate and friendly lady. After having a problematic sale, I was reassured by the continued communication, dedication and hard work from Paige to ensure the sale completed - which it did! Cannot thank or recommend highly enough. 5+ stars
Trish · 22 June 2022
Agent replied · 10 December 2024
Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that Paige provided outstanding service and helped you navigate a challenging sale with dedication and professionalism. She’ll be delighted to know her hard work and … More
★★★★★ 1/5
GoogleTerrible communication as i always had to CALL THEM during the process, woman on the phone rude to me. Only told me a few days before I needed to move into my flat that I couldn’t have it as the landlord was selling up and nearly left me …
Viola · 8 October 2022
Agent replied · 6 February 2024
We are sorry you have felt you need to give us a negative review however we would like to clarify that the sale of the property was being handled by another agents auctioneers and was out of our hands. Having checked with our Lettings team … More
★★★★★ 5/5
GoogleLeah, Chloe, Jon and the rest of the team at the Walsgrave Road office were brilliant when I recently sold my house. It was 15 years since I last moved so lots of things had changed. Jon gave me some great advice about what work I should do …
Sue · 8 October 2022
Agent replied · 10 December 2024
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that Leah, Chloe, Jon, and the rest of the team at Walsgrave Road made such a positive impact throughout your selling and buying experience. It’s great to know that … More
★★★★★ 5/5
GoogleJohn Payne Estate Agents have always provided a smooth, efficient, professional, helpful and friendly service throughout my dealings with them both in the sales and lettings of my properties. They are pro-active in the management of their …
Tilly · 16 September 2023
Agent replied · 6 February 2024
Many thanks for your positive 5 star review and feedback I have shared this with the sales and lettings team. … More
★★★★★ 5/5
FacebookGood works deserves good recommendation I saw testimonies from several people on page talking about Mrs Angela Orsborne, and i also decided to give it a try if i would share mine also. I made an investment of $1,000 with her and got $10,300 payouts without stress. thanks a lot madam you are heaven sent, i highly recommend her to you all and you will be glad you did it contact her viaEmail: angelaorsborne@gmail.comWhatsApp+1(706)471-461
Ifesinachi · 24 May 2023
★★★★★ 5/5
GoogleMy husband and I were forced to leave our rented property within a two week period of notice instead of a month, which caused a lot of stress for us as we needed to find another place to rent fast! We found a property which looked great …
Hanno · 8 October 2022
Agent replied · 6 February 2024
Thanks Hanno and thank you for taking the time to provide us with such a comprehensive review of your experience. It was a pleasure to help you and we are delighted to hear that you were so happy with the service you received from the team … More
★★★★★ 5/5
FacebookSo many post in here, Almost all passing the same information, they all promise to make lots of dollars for you. They claim to have earned thousands from Forex/Binary options, don't fall for their tricks. It is True Forex/Binary Trade can change your life Financially but sadly scammers are making sure it doesn't, I have a legit and reliable Forex/Binary expert Trader Mrs Taisha Carson by name that trades for me for over 3 months now, You can reach her at
Email: taishacarson021@gmail.com
Telegram : TaishacarsonFXtrader
Whatsapp: +1 (904) 206-8626
Don't fall in the hands of a scammer.
Skhulile · 6 October 2022
★★★★★ 5/5
GoogleVery efficient and helpful. Paige kept us informed every step of the way.
Helen · 22 June 2020
Agent replied · 6 February 2024
Thank you Helen for your review. Payne Associates always pride themselves on their customer service and we wish you the very best in the future.
★★★★★ 5/5
FacebookAn entrepreneur friend of mine introduced me to an Expert Forex trader, Mrs. Kayla Williams who helped me in handling my trade with her company, I'm now doing my 3rd successful trade with her and also received a profit of $13,300 two days ago from my last trade, for everyone looking for where to trade and earn enough profit should contact her via.. Email: Kaylawilliamsfx@gmail.comWhatsApp: +17175595532Facebook: Kayla Williams FX
Stephanie · 5 September 2023
★★★★★ 5/5
GoogleMy experience with Dawson’s is limited but I have recently spoken and met with Gemma from the sketty branch who was very helpful both in person and over the phone. I would definitely recommend using them with confidence.
Ceri · 30 July 2023
Agent replied · 30 July 2026
Good morning Ceri
Thank you for your review and we are so pleased that you are happy with the service provided this far.
Thank you also for putting your trust in us as your acting agent and we look forward to helping you further.
Kindest regards
Sharon and the Sketty team
★★★★★ 4/5
GooglePayne were very helpful and responsive with our new rental property. The only issue we had was with their referencing company taking a while to sort certain things which was of course out of Payne’s control. But Payne worked so hard and as quick as they could to chase the problems away! Overall couldn’t fault them as a letting agency.
Beth · 22 June 2020
Agent replied · 6 February 2024
Many thanks for your kind words we really appreciate this. With regards to the referencing this is something we are aware of and has been addressed. We hope your move goes well and you can finally relax in your new home.
★★★★★ 4/5
GoogleLetting experience excellent, unfortunately those who are supposed to see that the property was left last time in a reasonable state didn't do this, we hope that now this has been rectified that those responsible will be more diligent
Jennifer · 22 June 2023
Agent replied · 6 February 2024
Many thanks Jennifer & David for your review and comments this has been shared with the team much appreciated.
Thank-you also for welcoming my marketing recommendations and input at the … More
★★★★★ 5/5
GoogleI appointed Payne right at the start of the original lockdown so they weren't able to do anything for a few months. They were quick to respond to my enquiry. When things eased and we were able to more actively market, they found me a buyer …
Nige · 16 September 2022
Agent replied · 10 December 2024
Thank you so much for your thoughtful feedback! 🌟 We’re glad to hear that Paige provided such proactive and thorough service throughout your experience, especially during the challenges of the lockdown. It’s great to know that her … More
★★★★★ 5/5
FacebookI come across reviews from Bella telling the audience how you helped her get funding for her Trade, and she saw big returns after trading with you suggested that I contact you I was afraid to invest but after I tried with a $500 I was able to get a profit of $6,500 very moving story of an entrepreneur who finally managed to cross the threshold of success. I recommend, Mrs SHEILA BRATTON to anyone willing to trade.Email: sheilabratton354@gmail.comWhatsApp :1(510)224-4372
Sinethemba · 1 August 2022
★★★★★ 5/5
GoogleVery professional and friendly, any questions we had were answered straight. Would recommend to anyone looking at renting through this estate agents
Louis · 22 June 2024
Agent replied · 6 February 2024
Many thanks for your positive feedback and 5 star review I have shared with Justine who supported you on your application. … More
★★★★★ 5/5
GoogleThe whole team really understood our property and marketed it beautifully. They did a fantastic job, communicated with us really well and we had a sale within two weeks. We're so grateful and would absolutely recommend them.
Ben · 30 July 2023
Agent replied · 30 July 2026
Good afternoon Mr Lloyd
Thank you for the review - we really appreciate the time you have taken to provide such valuable feedback.
We take huge pride in our position as market leaders, and we believe pivotal to our success is the exposure we can provide along with our dedicated approach resulting in us selling more property than any other agent in the quickest time frame.
We have thoroughly enjoyed working with you and we hope to see you soon.
All the very best,
Sharon and the Sketty team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
