Trusted Agent profile · Coventry

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John Payne Estate Agents Coventry City Centre Office (Sales) reviews

★★★★★ Excellent

486 reviews across 3 platforms

23 Warwick Row, Coventry, CV1 1EY

Part of John Payne Estate Agents, see every office.

John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.6 out of 5 across 486 reviews on three platforms, including 448 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

448

Reviews on Google

This office

Facebook logo

4.9 / 5

36

Reviews on Facebook

Business-wide

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for John Payne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

True Professionals - Daniel and Team. We have recently moved to a rental property, Paynes were very helpful and responsive during the process. Fantastic team and amazing service.

Omkar · 22 June 2020

Agent replied · 6 February 2024

Thank you for reviewing our service. We value your custom and your feedback.

5/5

Google

The acceptance, taking us through the whole process of moving in and most importantly the fact that we were considered for our new lovely home shows how considerate and kind John Payne is. …

Agape · 16 September 2024

Agent replied · 25 October 2024

Many thanks Agape for your 5* review and very kind words this has been shared with Tiegan and the lettings team. … More

5/5

Google

Made the process very easy from start to finish, helpful and supportive and great communication

Jo · 28 May 2025

Agent replied · 10 December 2024

Thank you for your kind words! 😊 We’re so glad to hear that we made the process easy and provided helpful support and clear communication from start to finish. If there’s anything else we can assist with in the future, don’t hesitate to reach out. Wishing you all the best! 🏡 …

5/5

Google

Natalie has been fantastic, keeping us updated on progress regularly, smooth handover. I would highly recommend.

Marc · 22 June 2022

Agent replied · 6 February 2024

Thank you for your review. I will pass in your praises to Natalie.

5/5

Google

Service is top notch specially Charlie she is an asset to the company

Tadie · 28 May 2025

Agent replied · 28 May 2026

Thank you for your kind words! We're delighted to hear that you had a great experience with our service. Charlie truly is a valued member of our team, and we’ll be sure to pass on your praise. If you ever need anything, we're here to help

5/5

Google

Recently moved into a new house managed by John Payne Estate Agents, and all I can say is great service!! The whole application process was quick. The agents are friendly, approachable and very professional as well.

Blessing · 22 June 2024

Agent replied · 6 February 2024

Thank you for the 5 star review and your comments about our service. It is much appreciated.

5/5

Google

We found John Payne letting dept to be very professional, efficient and reliable. The staff are very knowledgeable and friendly in the way they deal with any problems or information that you require. We can recommend if you are looking for an agent to act on your behalf with letting your property.

Philip · 22 June 2023

Agent replied · 6 February 2024

Thank you for leaving a review. The work doesn’t stop here and we will continue to work hard throughout the tenancy.

3/5

Google

They were easy to talk to, and most of all. Not pushy

Jamie · 28 May 2025

Agent replied · 25 October 2024

Many thanks Jamie for your review and feedback this has been shared with the lettings team. … More

5/5

Google

A first class professional service, the whole team works as efficiently and accurately as a precision instrument. A friendly attitude and a wealth of property resources helped us to move into the perfect house when we needed it most. Thank you from the bottom of my heart to the whole team.

Xin · 22 June 2023

Agent replied · 6 February 2024

Many thanks on behalf of all the lettings and property management team for such kind words and review, we stride to offer a great service to all our clients and this is reflected in the service you received. … More

5/5

Google

Payne are absolutely hands down the best estate agents I've dealt with. I cant thank Aaron enough for all of his help, knowledge and prompt replies.

Ben · 22 June 2019

Agent replied · 10 December 2024

Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that Aaron’s help, knowledge, and prompt communication made such a positive impact on your experience. He’ll be really pleased to know how much you appreciated his … More

5/5

Google

Just found our first home in the UK with John Payne. The appartement is ready for us in an excellent condition. The staff are very professional and helpful. They definitely made the move painless.

Bowen · 26 June 2024

Agent replied · 26 July 2024

Many thanks Bowen for your 5* review and comments, these have been shared with Tiegan and the lettings team. I am glad they have supported you with the applications and you found the process efficient. Wishing you well in your superb apartment. John Buckby Lettings Manager

5/5

Google

Paynes is made by Daniel and Gary, there service is prompt, reliable, accurate and thoroughly professional. I wouldn’t hesitate recommending them. Thank you

Rushma · 22 June 2020

Agent replied · 6 February 2024

Thank you for your kind comments. We appreciate the feedback and hope to continue this going forward.

5/5

Google

Just found our first home in the UK with John Payne. The appartement is ready for us in an excellent condition. The staff are very professional and helpful. They definitely made the move painless.

Bowen · 22 June 2024

Agent replied · 22 June 2026

Many thanks Bowen for your 5* review and comments, these have been shared with Tiegan and the lettings team. … More

5/5

Facebook

You are the best, I vow to let people know about MRS. Rochelle Nelson for her good work, with a minimum investment of $500 I made $6000 in a week MRS. Rochelle Nelson has made me believe that binary/forex trading is real if you ever need any good account manager contact Sherry. When it comes to binary options and forex trading I can say God sent her here to change lives for a better future since I started trading with her my life has totally changed for good I've been uplifted financially. Contact her now viaher emailfacebook"Rochelle NelsonWhatsApp: +13016159610 Email: is.rochellenelson731@gmail.com

Thabiso · 17 August 2023

5/5

Google

Would highly recommend John Paynes. The sale of our home was made relatively stress free with their good communication, efficient staff and good knowledge of the local market. We achieved a great price and a good service throughout the process. We would and already have recommended John Payne to others!

Robinson · 22 June 2023

Agent replied · 6 February 2024

Thank you for taking time to give us a five star rating.

5/5

Google

Aaron looked after the sale of our property. Excellent friendly reliable service throughout the whole process. Can not recommend enough! Thank you Aaron and Paynes.

Carly · 22 June 2019

Agent replied · 22 June 2026

Thank you so much for your kind words! 🌟 We’re so glad to hear that Aaron provided excellent, friendly, and reliable service throughout your property sale. He’ll be thrilled to know his efforts made a positive impact. We truly appreciate … More

5/5

Google

Payne's team have provided excellent Professional service through out the selling process. From day 1 Olga has been brilliant, kept very good communication between all …

Baranka · 8 October 2018

Agent replied · 6 February 2024

We are delighted to know that your experience of Payne Associates was so positive! Olga was very happy to help and is grateful for your kind feedback.

5/5

Google

Overall I'm very happy with the service 😄 …

Harrison · 28 May 2025

Agent replied · 28 May 2026

Thank you for your great feedback! 😄 We’re so happy to hear you were pleased with our service. If there’s anything else we can assist you with, don’t hesitate to reach out. We’re here to help! …

5/5

Google

Good service...fast and accurate processing...happy with the service

Vinduja · 28 May 2025

Agent replied · 10 December 2024

Thank you for your kind words! 😊 We’re so pleased to hear you were happy with our fast and accurate service. Providing a smooth and efficient experience is always our top priority. If there’s anything else we can assist you with, don’t hesitate to reach out. We’re here to help! 🏡 …

5/5

Facebook

I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $500 and just within 7 working days I got a total return of $6,500 I am really grateful some of your competitors could learn a thing or two from you Mr. Callan contact him if you are having difficulties in investing on forex/stock trading. Email: callanmarshall67@gmail.com‪WhatsApp: +1 (657) 204-4363Facebook: Callan Marshall

Årīël · 9 June 2023

1/5

Trustpilot

Ask for bank statements for viewings

The only estate agent that I have ever come across that asked me to send them bank statements before I could view a house. I declined.

Jack · 11 October 2025

5/5

Google

Paynes worked hard all through the process and were helpful at all points. I have complete confidence in them. Happy to sit back and let them get on with it.

Robert · 22 June 2024

Agent replied · 29 April 2024

Many thanks Robert for your 5 star review and kind comments that I have shared with the team. … More

4/5

Google

We've had a very good experience in the process to rent one of their properties, they have been helpful and quick to answer queries. I'm not giving full stars because the first time I tried to contact (through Rightmove, so possibly not …

Ele · 16 September 2023

Agent replied · 6 February 2024

Many thanks Elena we hope you are settling well into your new home? I am sorry that you had an issue contacting via Rightmove but glad the team supported you once you directly contact us and gave good service. … More

5/5

Google

Wow you guys are the best

Samson · 28 May 2025

Agent replied · 26 July 2024

Many thanks Samson for your 5* review and very kind words this has been shared with Justine and the lettings team. … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about John Payne Estate Agents Coventry City Centre Office (Sales)

Has John Payne Estate Agents Coventry City Centre Office (Sales) won any awards?

Yes. John Payne Estate Agents Coventry City Centre Office (Sales) won Gold in The Trusted Agent 2026 awards.

Want John Payne Estate Agents Coventry City Centre Office (Sales) to help?

Send John Payne Estate Agents Coventry City Centre Office (Sales) a message.

What do you need help with?

John Payne Estate Agents Coventry City Centre Office (Sales) will use your details to contact you about this. See our privacy notice.

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