Trusted Agent profile · Coventry
Verified
★★★★★
486 reviews across 3 platforms
23 Warwick Row, Coventry, CV1 1EY
Part of John Payne Estate Agents, see every office.
John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.6 out of 5 across 486 reviews on three platforms, including 448 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
448
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
2
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for John Payne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleVery good experience with them in my recent move. I was well informed throughout the moving process and they organised everything with top notch professionalism to have a smooth move!
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that your moving experience with us was smooth and professional. Keeping you well-informed and ensuring everything goes as planned is always our priority. If you ever … More
5/5
GoogleMy experience with John Payne was simple and fast, it was as little as 2 weeks and I got my new house. I'll recommend John Payne estate agency to you
Thank you for your kind review! We're delighted to hear that your experience with John Payne was smooth and efficient. Helping our clients find their perfect home quickly is always our goal. We truly appreciate your recommendation and look … More
5/5
GoogleJohn Payne helped me find my dream apartment, many thanks to Richard,Natalie and the whole team for their help along the way
Many thanks Simon, we hope you have settled well into the apartment? I appreciate the feedback and kind regards for the team. John Lettings Manager
5/5
GoogleIt was a fantastic relationship from the start to finish. To be honest i couldn't have asked for more. Olga was my contact and she was professional and also friendly (lol) throughout the process. I will be back again when I need to buy my own property
Many thanks for your comments, we look forward to helping you again when the time is right for you to buy a property.
5/5
GoogleAmazing service, Steph Pack was excellent through out the purchase of the property and I will not hesitate to use her services again, I just wish everyone was as helpful as her.
Thank you so much for your fantastic feedback! 🌟 We’re thrilled to hear that Steph provided excellent service throughout your property purchase. We agree, her helpfulness and dedication make her an asset to the team! We truly appreciate your … More
5/5
GoogleThe process of renting a property with John Payne was seamless and straight forward.. The staff were helpful as well. I would definitely recommend.
Thank you for your feedback. We are so pleased to hear the renting process was seamless and straightforward for you. We really appreciate your recommendation and are glad our team could help.
5/5
GoogleA massive thanks to the team, in particular Alison, who was a fantastic help throughout our purchase. Would strongly recommend!
Hello Scott Thank you for taking the time out of your busy day to post a review for the team and provide such positive feedback for Alison - our Senior Property Sales Consultant & Valuer. We have thoroughly enjoyed working with you and please do let us know if there is anything further we can help with at this stage. Best wishes Sharon and the Sketty team
5/5
GoogleJake has been with me every step of the way in this new process of being a tenant and understood my worries and concerns about renting for the first time. He not only answered all my questions very quickly and professionally but he held my …
Great news! Delighted you are so impressed with our great team! Thank you for your kind comments
5/5
GoogleVery professional and friendly. The process from viewing to hand over was seamless. Inly agency i felt is more service focused than money oriented. Thank you very much.
Thank you for your fantastic feedback! We're so pleased to hear that you found our team professional and friendly, and that the process was seamless. Providing a service-focused experience is our priority, so it means a lot to know you felt that way. We truly appreciate your support and look forward to assisting you again!
5/5
GoogleI am thankful to John Payne Estate Agents for helping me find my dream home. They’re very professional and swift in responding to emails. I 100% recommend them.
Thank you so much for your wonderful review! We're thrilled to have helped you find your dream home and appreciate your kind words about our professionalism and responsiveness. Your recommendation means a lot to us. Wishing you all the best in your new home!
5/5
GoogleI've been a landlord with John Payne Estate agents for many years now and their service is second to none. Always a pleasure to deal with.
Thank you so much for your kind words and for choosing to stay with John Payne Estate Agents over the years. We truly value your loyalty and it’s always a pleasure supporting you with your properties. We look forward to continuing to work with you.
5/5
GoogleVery pleased. Sorted the let out very quickly. Also sale of another property
Thank you for your feedback! We’re delighted to hear that both your let and sale were handled quickly and efficiently. It’s been a pleasure assisting you.
5/5
GoogleFantastic service from the letting team. John is a very calm and knowledgeable person. His team is well managed and very helpful. Definitely, will use them again.
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our lettings team. John and the team always strive to provide a professional and supportive service, and we truly appreciate your kind words. … More
5/5
GoogleI managed to see several properties with John Payne on the same day and I only needed one visit to find a property that met my needs.
Thank you for your kind review! We're so pleased to hear you were able to find the right property in just one visit. It’s great to know our team could help make the process smooth and efficient for you. If you need anything else in the future, we’re always here to help!
5/5
GoogleI have to say that the whole experience has been seamless. Firstly I would like to thank Mia for her amazing communication and getting the rental deal across the line promptly. (2 weeks). …
Thank you for leaving us this review. Your feedback is appreciated.
5/5
GoogleLeah and the team at Payne were superb. I sold my house in the UK from Australia and it was an easy and efficient process working with their team.
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that Leah and the team made the process of selling your home from Australia easy and efficient. We always aim to provide smooth and stress-free experiences, no matter … More
5/5
GoogleFast efficient friendly service
Thank you for your kind words. We are always here to offer a friendly and professional service.
4/5
GoogleJohn Payne surely helped us in securing the property and smooth process to move in. …
Thank you for your feedback! We're glad to hear that you had a smooth experience securing your property with us. We also appreciate your comments on the light bulbs and patio area, your input helps us improve our service. If there's anything … More
5/5
GoogleThank you Gemma Burgin…Amazing customer service and support very easy to talk too and so very helpful
Hello Mr Evans The team are so grateful for the glowing review for Gemma Burgin and 5 star rating! We have thoroughly enjoying working with you and please do not hesitate to contact us if we can help with your plans in the future. We hope to see you soon! Sharon and the Sketty team
5/5
GoogleIt's nice to rent a house with Payne. All the agents are friendly and helpful. Thanks to Jake who nicely showed us the property and helped in the application. Also thanks to Danielle who always gives helpful response relating to the property maintenance.
Thank you so much for your kind feedback, Jake and Danielle will be thrilled to know you were impressed with the assistance you were given. We hope you settle into your new home nicely!
5/5
GoogleI have just sold my property through Payne. Dealing with Stephanie has been an absolute pleasure. Her kindness and efficiency have made the whole process a superb job.
Thank you so much for your kind words! 🌟 We’re so glad to hear that Stephanie made your property sale a smooth and positive experience. Her kindness and efficiency are qualities we’re proud of, and it’s wonderful to know they made such an … More
5/5
GoogleWe want to thank the agent Tasmyn Tudor for being so helpful and professional. She was communicating with us and with a potential landlord to make sure that both parties are on the same page. You can truely rely on her and you won't get disappointed.
Good Afternoon, Thank you so much for leaving this review for our Lettings agent Tasmyn, we are delighted that we were able to help you. We work hard to deliver an excellent customer service and experience and it means the world to the team to receive feedback such as this. Thank you once again Jade and the team at Swansea Lettings
5/5
GoogleI recently used John Payne Estate Agent to look for a property and the service I received was excellent. I was surprised by the level of professionalism and dedication. I was treated like a king and they were so friendly and extremely …
Thank you so much for your kind words and positive feedback! 🌟 We’re thrilled to hear that you had such a great experience with John Payne Estate Agents and that Justine Roe made such a positive impact. We always aim to provide … More
5/5
GoogleThank You Richard and The Team for your professional, considerate support. Always responsive, knowledgeable and caring..
Thank you for your kind words. The team fully appreciate the acknowledgment of their efforts.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: John Payne Estate Agents, Coventry won Gold.
