Trusted Agent profile · Coventry
Verified
★★★★★
486 reviews across 3 platforms
23 Warwick Row, Coventry, CV1 1EY
Part of John Payne Estate Agents, see every office.
John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.6 out of 5 across 486 reviews on three platforms, including 448 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
448
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
2
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for John Payne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleIt was a very lovely experience from the viewing to the move in , they are professional and great
Thank you for the great review. We are so happy you thought the arrive was lovely. We aim to provide a stress free experience as we know moving can be stressful.
5/5
FacebookI am proud to recommend Mrs jennifer smith, for a selfless and reliable investment service, I was constantly looking for a reliable platform to invest and my friend introduced me to her platform and I realized this is the best platform to invest on because she maintains discipline in her investment,relationship and strategies to ensure the complete transparency and credibility of her investors. if you want to be financially successful invest in her platform now, Contact her Via:Email: jenifersmith1100@gmail.comWhatsApp: +17816060994
5/5
GoogleJohn and Charlotte have been fantastic in coordinating the refurb and finding new tenants for our property. They are professional and friendly and a pleasure to deal with.
Thank you so much for your kind words! We're delighted to hear that John and Charlotte were able to make the process smooth and enjoyable for you. We’ll be sure to share your feedback with them, they’ll really appreciate it. … More
5/5
GoogleHighly professional and responsive letting agent. They handled all my queries promptly throughout the process and made everything smooth and stress-free. Excellent communication and service, highly recommended! A big thank you to the …
Thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a smooth and stress-free experience with our lettings team. Excellent communication and service are at the heart of what we do, so it's great … More
5/5
GoogleIt has been a great pleasure being with John Payne over the past one and half year. The kind of cordial reception and swift response to issues relating to maintenance is top notch …
Many thanks Daniel for your 5* review and comments, this has been shared with the lettings and property management team. … More
5/5
GoogleFantastic independent estate agents. Sold the house within a week. Leah was our main contact and she was amazing . On the ball and kept us up-to-date throughout the process. I am very particular and Leah was too, the whole team deserve a …
Thank you so much for your kind words and generous gesture! 🌟 We’re thrilled to hear that Leah and the team were able to make your selling experience so smooth and efficient. It’s great to know that Leah’s attention to detail met your high … More
5/5
GoogleI was very lucky to start my renting experience (life) in the UK with John Payne Estate Agents. All staff I dealt with (Mark, Jodie, Justine, Angela, Natasha, Tom) are very polite, responsive, supportive and honest/trustworthy. The agency …
Thank you so much for your kind and detailed review! 🌟 We’re absolutely delighted to hear that your experience with John Payne Estate Agents has been so positive. It’s wonderful to know that Mark, Jodie, Justine, Angela, Natasha, and Tom … More
5/5
GoogleVery professional staff, easy referencing process and not long waiting times. We had renovation done in the property we were moving in which made the property to be in a very nice condition when we moved in. Overall I recommend this agency.
Thank you for your wonderful feedback! We're delighted to hear that you had a smooth experience with our team and found the referencing process efficient. We always aim to ensure properties are in great condition, so we're glad the … More
5/5
GoogleWe chose Payne’s due to their immediate response at point of ‘request for valuation’. Chris was thoroughly professional throughout, backed up by Leah, who delivered a perfect service. I couldn’t fault Payne’s at all. If I had a question it …
Thank you so much for your fantastic feedback! 🌟 We’re thrilled to hear that Chris and Leah provided such professional and thorough service throughout your experience. Keeping you updated and ensuring all your questions were answered is … More
5/5
GoogleI would like to thank all the staff ( Olga was very helpful and professional) for their support whilst looking and moving into my my house. They have worked really hard through the lock down to make sure everything runs smooth. What a great team and thank you 👏👏 …
Thank you for your kind comments. I will make sure the team are made aware of you review.
5/5
GoogleI had to change the tenancy for the property I live in and they made it a really easy process. Everyone I dealt with was friendly and answered any questions I had but I must mention Sawda and Daniel who were both great.
Thank you for the kind words about our service.
5/5
GoogleFantastic service from start to finish. All made possible with the help of 'star' sales negotiator Paige Williams who diligently led me through the process. Her professionalism and customer service is second to non. Well done Paige !! …
Thank you for the great 5 star review
5/5
GoogleExcellent service with everything taken care of from start to finish. Very friendly and polite staff who got back in touch with me very quickly with all questions asked. Thank you for making the process really easy for me.
Many thanks Stuart for your 5* review and very kind words this has been shared with Justine and the lettings team. … More
5/5
GoogleI spoke with Olga to arrange my tenancy, I am a worrier and freaked out throughout the referencing etc and Olga was fantastic, she kept me up to date, reassured me and even told me to stop panicking! Getting the keys was fine, a few …
Thank you for the 5 star review. Great to receive these comments as it shows we are doing things right.
5/5
GoogleCompleted the letting in good time with good communication. A great service.
Thank you for your positive feedback. We’re really pleased to hear that your letting was completed promptly and that … More
5/5
GoogleVery professional and great guidance all through the process.And they didn't ask for any holding deposit, you pay your rent and deposit after all the processes checks are complete.hoping to continue letting and refer anyone to them .
Thank you so much for your kind words and positive feedback! 🌟 We're delighted to hear that you found our team professional and our guidance helpful throughout the process. Ensuring transparency and a hassle-free experience, like completing … More
5/5
GoogleI found John Payne Estate agents to be very professional, cooperative & great communication. Natalie has been brilliant throughout as have the rest of the team. Thank you very much
Many thanks Sophie for your 5 star review and feedback. This has been shared with Natalie and the team, I am glad that Natalie was able to support you and kept you well updated on securing the new tenancy. … More
5/5
GoogleVery systematic process of Letting and Referencing followed. Timely updates provided. "One Utility Bill" concept makes moving in hassle free
Thank you for taking the time to leave such a positive review! We’re really pleased to hear that you found our letting and referencing process clear and systematic, and that the regular updates were helpful along the way. … More
5/5
GoogleTiegan made me move simple and efficient, I would highly recommend John Payne’s.
Many thanks Reece for your 5* review and comments, these have been shared with Tiegan and the lettings team. … More
5/5
GoogleLovely crew there helped a really complicated chain (along with their transistion team). Allison, Levi and team are super helpful and really know their stuff. Thanks guys !
Dear Mark Thank you very much for taking the time to complete a review and provide feedback for Alison and Levi. It has been a pleasure to help you with your move. Please do not hesitate to contact us if we can help with anything further. Kind Regards Sharon and the Sketty team
5/5
GoogleThanks alot Amelia for helping us find our new home. very helpful thank you ☺️
Thank you for the five star review and your feedback about Amelia.
1/5
GoogleWorst experience Agent with whom I was dealing was giving incorrect information. Normally the job of agent is to pass correct message between owner and tenant …
Hi Adarsh, Your review and comments goes against the many 5* reviews we have received from … More
5/5
GoogleAmazing from start to finish. They found a buyer for our house within 2 weeks where other agencies hadn't found one in 3 months. Everything was seamless and the customer service and communication were first class. …
Thank you for the 5 star review
5/5
GoogleI’ve been living in rented apartments for 10 years, never before had an experience this good. Staff are friendly, helpful and honest. Arrive at viewings on time and are contactable during their work hours. Best agency around.
Many thanks Mark for your 5* review and your very kind words, these have been shared with the lettings team. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: John Payne Estate Agents, Coventry won Gold.
