Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePaynes sold our house this year .our agent Stacey was amazing.we had a few set backs but Stacey went behold her duties and kept us motiivated and fully informed on what was happening.We found Stacey and Tom very understanding and patient. l would recommend walgrave road office to anyone and if you get Stacey as your agent a bonus.
May · 22 June 2022
Agent replied · 22 June 2026
Thank you so much for your kind feedback! 🌟 We’re so glad to hear that Stacey and Tom were able to support you throughout the process, especially during the setbacks. It’s fantastic to know that Stacey went above and beyond to keep you … More
★★★★★ 5/5
Google- Very Professional service
- Made the process really easy and stress free
- Any queries were answered promptly
- Would highly recommend
Seena · 7 April 2026
Agent replied · 14 April 2026
Thank you for your wonderful feedback! We’re so pleased to hear that you found our service professional and the process smooth and stress-free. It’s great to know our team could respond quickly and make things easy for you. We really appreciate your recommendation!, John Payne Estate Agents Team
★★★★★ 5/5
GoogleJohn Payne Estate Agents have been really great with helping us move. They are quick to fix any issues, always pick up the phone and always answer even the silliest of questions! They've made the moving process easy and efficient.
Jessica · 8 November 2025
Agent replied · 8 May 2026
Thank you so much for taking the time to share your experience! We’re delighted to hear that your move went smoothly and that our team was able to support you throughout the process. … More
★★★★★ 5/5
GoogleAbsolutely first rate service from beginning to end. I would like to give a shout out in particular to Mo, the agent who introduced us to our new home. He was exceptional when he showed us around and subsequently, professional, but understanding... buying a new house is a stressful time.
Sally · 30 July 2025
Agent replied · 30 July 2026
Thank you so much for your fantastic review.
We are so pleased to hear that you found our service here in Sketty first rate from beginning to end, and having a positive experience throughout. A special thank you for recognising Mo, we completely agree, he’s a star! Buying a new home can definitely be stressful, so it’s lovely to know Mo’s professionalism and understanding helped make the process that bit easier. Wishing you lots of happiness in your new home.
Best Wishes
Sharon and the team at Sketty Sales
★★★★★ 5/5
GoogleFrom start to finish Payne estate agents were amazing Eleanor was very helpful and friendly and efficient with arranging our move into our new home. …
Samantha · 16 September 2024
Agent replied · 10 December 2024
Thank you so much for your fantastic feedback! 🌟 We’re so happy to hear that your experience with us was seamless from start to finish. Eleanor will be thrilled to know her help, friendliness, and efficiency made such a positive impact. We … More
★★★★★ 5/5
GoogleAbsolutely amazing and extremely helpful estate agents. Gave me advice about my flat as it was going to be sold via a different agent, but the buyer didn’t have a mortgage after waiting six long months for them to tell us this. The staff …
Thomas · 16 September 2025
Agent replied · 27 May 2026
Thank you for sharing your experience in such detail, we’re delighted to hear that our team was able to support you through what must have been a very frustrating situation. It’s wonderful to know that letting your flat turned out to be the … More
★★★★★ 5/5
GoogleWell; to give a broader context and some background, the man himself, John spent a lot of time at my mortgaged property 2-3 years ago which I was keen to sell and provided invaluable wisdom and guidance on how best to perhaps proceed given …
Ciaran · 16 September 2025
Agent replied · 27 May 2026
Many thanks Ciaran for your very kind words and 5* review that has been shared with the team.
We strive to give best advice and support to all our clients, be it Vendors … More
★★★★★ 5/5
GoogleI found the estate agents really perlite and friendly the property was in great condition and I'm happy with everything
Ryan · 13 April 2026
Agent replied · 27 May 2026
Thank you for your lovely review! We’re so pleased to hear that you found the team polite and friendly, and that you were happy with the condition of the property.
It was a pleasure assisting you, and we really appreciate you taking the time to share your experience. We wish you all the best in your new home!
Kind regards,
The John Payne Team
★★★★★ 5/5
GoogleExtremely helpful, professional and friendly service. The team at John Payne made the process of letting our property very smooth indeed. There were a few jobs that needed doing, which was a bit awkward for us as we're working away at the …
Elwyn · 16 September 2023
Agent replied · 6 February 2024
Thank you for your kind comments. This is great to hear and the team will be really pleased to know they have done a great job.
★★★★★ 5/5
GoogleI have used Paynes for a number of years to manage my Coventry property. They have always been reliable and supportive. Recently I had some issues that required quite a lot of remedial work. I worked closely with Daniel Little who was …
Julian · 16 September 2023
Agent replied · 6 February 2024
Many thanks Julian for your 5 star review and feedback, this has been shared with the lettings and property management teams. I note in particular both Daniel and Natalie assisting you with the challenging remedial works all working … More
★★★★★ 5/5
GoogleI had such a fantastic experience with John Payne Agency from start to finish. Mark handled the viewing for my new home and was genuinely sincere, patient, and professional, you could tell he really cared about helping me find the right …
Mhmd · 16 September 2025
Agent replied · 27 May 2026
Thank you so much for your detailed and thoughtful review. We’re delighted to hear that Mark and Amelia made the whole process smooth and stress-free, and that you felt supported every step of the way. It’s wonderful to know you’ve found the perfect home, and your kind words and recommendation mean a great deal to our team.
★★★★★ 5/5
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Daniel · 5 April 2023
★★★★★ 5/5
GoogleCan’t fault them so far. Buyer found, sale agreed within 2 weeks. Fingers crossed for smooth transition of ownership.🤞 …
Cath · 30 March 2026
Agent replied · 30 July 2026
Thank you so much for your lovely 5-star review. Its’ great to hear you have been pleased with the service so far and that we were able to secure a buyer and agree the sale so quickly.
We will keep doing everything we can behind the scenes to help ensure the process continues to move along smoothly for you for a straightforward journey through to completion!
Thank you again for choosing Dawsons.
Sharon and the Sketty Sales Team
★★★★★ 5/5
GoogleI would like to thank Johnpayne and their team for getting me a house. I was new to Coventry and they made sure a smooth process to get the house. They have very good online system for documentation and onboarding. …
Ghouse · 16 September 2023
Agent replied · 6 February 2024
Many thanks Ghouse for your 5 start review and positive feedback that has been shared with Connor and the team. It is good to understand that our on-line application and documentation system was efficient for our perspective tenants and … More
★★★★★ 5/5
GoogleFirst class communication and all the tediousness and drama of letting our properties was handled by John Payne expertly.
Kit · 31 March 2026
Agent replied · 14 April 2026
Thank you so much for your kind review!
We’re delighted to hear that you found the communication first class and that the team at John Payne Estate Agents were able to take the stress and complexity … More
★★★★★ 5/5
GoogleThe whole team provided a great service.
Paul · 19 June 2026
Agent replied · 20 June 2026
Many thanks Paul its a pleasure to represent you & your family once again as Landlords to market your superb renovation and secure the let.
I appreciate your kind words and 5* review and will share this with the lettings and property management team.
John Buckby
Lettings Manager
★★★★★ 1/5
GoogleGreedy!! Cheap!! Unprofessional!! Unethical!!
The Agency is very cheap and greedy. They don't give the property in clean and …
Sandy · 16 September 2024
Agent replied · 22 June 2026
We are truly sorry to hear about your experience and appreciate you taking the time to share your concerns. We take issues related to property condition, cleanliness, and communication very seriously, and we sincerely apologize for any … More
★★★★★ 5/5
GoogleAmelia baker was amazing. The process was very straight forward. I would give them 10 stars if I could.
Mohamed · 14 March 2026
Agent replied · 14 April 2026
Thank you for your fantastic review!
We’re so pleased to hear that Amelia Baker made such a positive impression and helped make the process smooth and straightforward for you. We’ll be sure to pass … More
★★★★★ 5/5
GoogleIt was great support and help from Entire John Payne team to purchase of new house in Coventry. Specially Melanie Ryan has helped a lot to complete this purchase as it wasn’t easy job being in chain. She went above and beyond to make this …
Jitendra · 1 July 2025
Agent replied · 10 December 2024
Thank you so much for your kind words! 🌟 We’re thrilled to hear that you received great support throughout your home purchase. Melanie Ryan will be delighted to know how much you appreciated her efforts in navigating the chain and going … More
★★★★★ 5/5
GoogleVeni, vidi, rented! That fast and easy was to rent a property with them. Communication was clear and steps were done very quickly.
Cip · 7 February 2026
Agent replied · 7 May 2026
Thank you so much for your fantastic review. We love “Veni, vidi, rented!” and we’re really pleased to hear the process was fast, easy, and clearly communicated from start to finish. … More
★★★★★ 5/5
GoogleCannot thank John, Justine, Angela, Rebekah and Charlie enough for their help throughout the letting process.
Please don’t hesitate to find these guys to help with any property related issues, they are truly the experts in the field!
Henry
Henry · 27 August 2025
Agent replied · 27 May 2026
Thank you for your kind words! We’re thrilled to hear that John, Justine, Angela, Rebekah, and Charlie were able to support you throughout the letting process. Your recommendation means a lot, and we’re always here to help with any property-related matters.
★★★★★ 5/5
GoogleBrilliant service, very supportive and happy to answer any questions with the most information possible
Matthew · 31 March 2026
Agent replied · 27 May 2026
Thank you for your lovely review! We’re delighted to hear that you found our service brilliant and supportive throughout your experience with us. … More
★★★★★ 5/5
FacebookI am proud to recommend Mrs. Taisha Carson for a selfless and reliable investment service, I was constantly looking for a reliable platform to invest and my friend introduced me to her platform and I realized this is the best platform to invest on because she maintains discipline in her investment, relationship and strategies to ensure the complete transparency and credibility of her investors. if you want to be financially successful invest in her platform now, Contact her ViaEmail:taishacarson021@gmail.comWhatsapp: +1 (910) 502-3651
Kamolideen · 27 July 2022
★★★★★ 5/5
GoogleThe team have been amazing from start to finish with our rental. I have never had to chase for an update as they have been proactive, providing regular updates and have good knowledge of the rental market in this area. Thanks for making it so easy!
R · 28 May 2025
Agent replied · 26 July 2024
Many thanks Reena for your 5* review and kind works that has been shared with the team, I am glad we have been able to support you as a new Landlord resulting in the new tenancy. … More
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