4/5
Very good service, specially Sinead, amazing
Agent replied · 6 February 2024
Thank you for your great review

Trusted Agent profile · Coventry
Verified
★★★★★
486 reviews across 3 platforms
23 Warwick Row, Coventry, CV1 1EY
Part of John Payne Estate Agents, see every office.
John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.6 out of 5 across 486 reviews on three platforms, including 448 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
448
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
2
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for John Payne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
4/5
Very good service, specially Sinead, amazing
Thank you for your great review
5/5
Great service from Chris and Leah who helped us have a really quick move and just before Christmas!!
Thank you for your review Nick, we hope that you and Maureen will be very happy in your new home!
5/5
We had a great experience with payne associates . They are very professional and very helpful.
Thank you for reviewing our service. We value your custom and your feedback.
1/5
Not professional, not communicative. With fake 5 star review... …
We regret that you have felt the need to post this review which is contradictory to the many excellent reviews that we have received from other clients and tenants. We would like to look into your concerns further and ask that you email myself Daniel Little on d.little@payne-cov.com
5/5
Great service. recommend.
Thank you for your 5-star review! 🌟 We’re so glad to hear you were happy with our service and appreciate your recommendation. If you ever need assistance again, don’t hesitate to reach out! …
5/5
Our experience with Payne's letting team was excellent,with a helpful and friendly experience
Thank you for taking your time to review our services. This is much appreciated.
5/5
The best agency estate, promp services provided and friendly and very nice staff
Thank you for the positive comments and the five star review.
5/5
Very nice nice service, staff is very cooperative and helpful. Harpreet riar
Thank you for leaving this review. Always positive to receive great feedback.
5/5
Excellent work done by the team.. Keep it up..
Thank you for letting know the team done an excellent job.
5/5
Great team, service and communication. A*+
Thanks for leaving a 5 star review. Great to hear that we have provided such good service.
5/5
Amazing people very helpful and yes I would use them again
Thank you so much!
5/5
Excellent work done by the team.. Keep it up..
Thank you for letting know the team done an excellent job.
5/5
Rating only, no written review.
5/5
Very efficient service. Great communication. Generated lots of viewings and several offers.
Thank you Emma for your review. We were really pleased you chose to sell with us and are so glad our services met your (and our) expectations. :)
5/5
Very happy with our experience so far.
Thank you for your positive feedback. It is always great to hear.
5/5
Expedient and professional given the current environment.
Thank you for the five star review. It’s always great to hear that we have provided a professional service as this is what we aim to do all the time.
5/5
Payne's have been extremely helpful throughout the sale, would strongly recommend
Hi Chris, thank you for your positive comments regarding the service you have received.
4/5
Professional company, generally respond quickly to queries
Thank you for the review Kirstie, it's always great to get positive feedback from our landlords
4/5
Rating only, no written review.
Many thanks Carlis for your 5* review - I hope you are settling well into your new home? John Buckby Lettings Manager
5/5
Rating only, no written review.
Many thanks for your 5* review Stefan we thrive to offer exceptional service standards to all our clients. John Buckby Lettings Manager
1/5
not recommended
Thank you for taking the time to leave a review. Unfortunately, we are unable to identify who you are from the information provided, and we have no record of the issues raised. We take all feedback seriously and are committed to providing excellent customer service, as reflected in our many 5-star reviews from satisfied clients. We would welcome the opportunity to discuss your experience and resolve any concerns. Please feel free to contact me directly at d.little@payne-cov.com so we can investigate this further and work towards a resolution.
3/5
Rating only, no written review.
Thank you for taking the time to leave a review. We appreciate your rating and are pleased you chose John Payne Estate Agents. We remain committed to providing the highest level of service and hope that next time we provide a five star service.
5/5
Rating only, no written review.
Thank you for your five star google review.
5/5
Rating only, no written review.
Thank you for leaving us a five star rating on Google.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John Payne Estate Agents's Coventry office has 486 reviews across three platforms: 448 on Google, 36 on Facebook (across the whole business), 2 on Trustpilot (across the whole business).
John Payne Estate Agents Coventry City Centre Office (Sales) is rated 4.6 out of 5 across all 486 reviews, and 4.6 out of 5 on Google from 448 reviews.
Yes. In The Trusted Agent 2026 awards: John Payne Estate Agents, Coventry won Gold.
John Payne Estate Agents Coventry City Centre Office (Sales), 23 Warwick Row, Coventry, CV1 1EY.