Trusted Agent profile · Coventry

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John Payne Estate Agents Coventry City Centre Office (Sales) reviews

★★★★★ Excellent

486 reviews across 3 platforms

23 Warwick Row, Coventry, CV1 1EY

Part of John Payne Estate Agents, see every office.

John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.6 out of 5 across 486 reviews on three platforms, including 448 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

448

Reviews on Google

This office

Facebook logo

4.9 / 5

36

Reviews on Facebook

Business-wide

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for John Payne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

4/5

Google

Very good service, specially Sinead, amazing

Meda · 22 June 2022

Agent replied · 6 February 2024

Thank you for your great review

5/5

Facebook

Great service from Chris and Leah who helped us have a really quick move and just before Christmas!!

Nick · 19 December 2019

Agent replied · 9 February 2024

Thank you for your review Nick, we hope that you and Maureen will be very happy in your new home!

5/5

Google

We had a great experience with payne associates . They are very professional and very helpful.

Lalitha · 22 June 2020

Agent replied · 6 February 2024

Thank you for reviewing our service. We value your custom and your feedback.

1/5

Google

Not professional, not communicative. With fake 5 star review... …

Adrian · 8 October 2021

Agent replied · 6 February 2024

We regret that you have felt the need to post this review which is contradictory to the many excellent reviews that we have received from other clients and tenants. We would like to look into your concerns further and ask that you email myself Daniel Little on d.little@payne-cov.com

5/5

Google

Great service. recommend.

Matas · 22 June 2022

Agent replied · 22 June 2026

Thank you for your 5-star review! 🌟 We’re so glad to hear you were happy with our service and appreciate your recommendation. If you ever need assistance again, don’t hesitate to reach out! …

5/5

Google

Our experience with Payne's letting team was excellent,with a helpful and friendly experience

Roger · 22 June 2020

Agent replied · 6 February 2024

Thank you for taking your time to review our services. This is much appreciated.

5/5

Google

The best agency estate, promp services provided and friendly and very nice staff

Marius · 22 June 2020

Agent replied · 6 February 2024

Thank you for the positive comments and the five star review.

5/5

Google

Very nice nice service, staff is very cooperative and helpful. Harpreet riar

Montu · 22 June 2020

Agent replied · 6 February 2024

Thank you for leaving this review. Always positive to receive great feedback.

5/5

Google

Excellent work done by the team.. Keep it up..

Giri · 6 February 2021

Agent replied · 6 February 2024

Thank you for letting know the team done an excellent job.

5/5

Google

Great team, service and communication. A*+

Mark · 22 June 2021

Agent replied · 6 February 2024

Thanks for leaving a 5 star review. Great to hear that we have provided such good service.

5/5

Facebook

Amazing people very helpful and yes I would use them again

Gurjit · 10 October 2019

Agent replied · 9 February 2024

Thank you so much!

5/5

Google

Excellent work done by the team.. Keep it up..

Giri · 22 June 2020

Agent replied · 22 June 2026

Thank you for letting know the team done an excellent job.

5/5

Google

Rating only, no written review.

Connie · 9 October 2026

5/5

Facebook

Very efficient service. Great communication. Generated lots of viewings and several offers.

Emma · 5 December 2018

Agent replied · 9 February 2024

Thank you Emma for your review. We were really pleased you chose to sell with us and are so glad our services met your (and our) expectations. :)

5/5

Google

Very happy with our experience so far.

David · 22 June 2020

Agent replied · 6 February 2024

Thank you for your positive feedback. It is always great to hear.

5/5

Google

Expedient and professional given the current environment.

Sue · 22 June 2020

Agent replied · 6 February 2024

Thank you for the five star review. It’s always great to hear that we have provided a professional service as this is what we aim to do all the time.

5/5

Google

Payne's have been extremely helpful throughout the sale, would strongly recommend

Chris · 22 June 2018

Agent replied · 6 February 2024

Hi Chris, thank you for your positive comments regarding the service you have received.

4/5

Google

Professional company, generally respond quickly to queries

Kirstie · 22 June 2018

Agent replied · 6 February 2024

Thank you for the review Kirstie, it's always great to get positive feedback from our landlords

4/5

Google

Rating only, no written review.

Carlis · 3 August 2026

Agent replied · 12 August 2026

Many thanks Carlis for your 5* review - I hope you are settling well into your new home? John Buckby Lettings Manager

5/5

Google

Rating only, no written review.

Stefan · 15 July 2026

Agent replied · 12 August 2026

Many thanks for your 5* review Stefan we thrive to offer exceptional service standards to all our clients. John Buckby Lettings Manager

1/5

Google

not recommended

Ali · 12 June 2026

Agent replied · 16 June 2026

Thank you for taking the time to leave a review. Unfortunately, we are unable to identify who you are from the information provided, and we have no record of the issues raised. We take all feedback seriously and are committed to providing excellent customer service, as reflected in our many 5-star reviews from satisfied clients. We would welcome the opportunity to discuss your experience and resolve any concerns. Please feel free to contact me directly at d.little@payne-cov.com so we can investigate this further and work towards a resolution.

3/5

Google

Rating only, no written review.

Diary · 3 June 2026

Agent replied · 16 June 2026

Thank you for taking the time to leave a review. We appreciate your rating and are pleased you chose John Payne Estate Agents. We remain committed to providing the highest level of service and hope that next time we provide a five star service.

5/5

Google

Rating only, no written review.

Nafis · 2 June 2026

Agent replied · 16 June 2026

Thank you for your five star google review.

5/5

Google

Rating only, no written review.

Tina · 2 June 2026

Agent replied · 16 June 2026

Thank you for leaving us a five star rating on Google.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John Payne Estate Agents's Google reviewsLeave John Payne Estate Agents a review

Questions about John Payne Estate Agents Coventry City Centre Office (Sales)

How many reviews does John Payne Estate Agents Coventry City Centre Office (Sales) have?

John Payne Estate Agents's Coventry office has 486 reviews across three platforms: 448 on Google, 36 on Facebook (across the whole business), 2 on Trustpilot (across the whole business).

What is John Payne Estate Agents Coventry City Centre Office (Sales)'s rating?

John Payne Estate Agents Coventry City Centre Office (Sales) is rated 4.6 out of 5 across all 486 reviews, and 4.6 out of 5 on Google from 448 reviews.

Has John Payne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: John Payne Estate Agents, Coventry won Gold.

Where is John Payne Estate Agents's Coventry office?

John Payne Estate Agents Coventry City Centre Office (Sales), 23 Warwick Row, Coventry, CV1 1EY.

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