Trusted Agent profile · Coventry

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John Payne Estate Agents Coventry City Centre Office (Sales) reviews

★★★★★ Excellent

486 reviews across 3 platforms

23 Warwick Row, Coventry, CV1 1EY

Part of John Payne Estate Agents, see every office.

John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.6 out of 5 across 486 reviews on three platforms, including 448 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

448

Reviews on Google

This office

Facebook logo

4.9 / 5

36

Reviews on Facebook

Business-wide

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for John Payne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Thomasia · 1 June 2026

Agent replied · 16 June 2026

Thank you for the five star Google review.

1/5

Google

Rating only, no written review.

SANGEERTH · 12 May 2026

Agent replied · 13 May 2026

Further to your 1* review - We don't have a record of you on our systems so not sure if placed in error - we are a sales & lettings agency based in Coventry West Midlands? Please feel free to contact me directly to either discuss your concerns or assist you with your property requirements. Assuming the review was placed in error I would ask you kindly remove the review as it goes against our many 5* reviews. John Buckby Lettings Manager j.buckby@payne-cov.com 02746 222 022

1/5

Google

Rating only, no written review.

Sophia · 30 April 2026

Agent replied · 30 July 2026

Good morning At Dawsons we welcome all genuine reviews, and ask you once again to refrain from providing such poor ratings across our branches, as previously explained we have no record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic, and now as bullying and harassment having received several of these over recent weeks. If you wish to discuss anything further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details. Kind regards, Naomi (Marketing)

5/5

Google

Rating only, no written review.

Lauren · 10 April 2026

Agent replied · 27 May 2026

Thank you for the 5-star rating! We really appreciate your support and are delighted you had a positive experience with John Payne. … More

5/5

Google

Rating only, no written review.

Ayooluwa · 14 February 2026

Agent replied · 14 April 2026

Thank you for giving us a five star review

5/5

Google

Rating only, no written review.

Rajvindersingh · 7 January 2026

Agent replied · 7 May 2026

Thank you for your review.

1/5

Facebook

Waited in for a valuation for an hour having had confirmation of appointment time and location. Not good enough (Daventry Rd branch)

Jonathan · 22 August 2017

2/5

Google

Good

Manjinder · 24 October 2025

Agent replied · 24 May 2026

Thanks for taking the time to leave a review. We’re sorry to see we only earned 2 stars. If you’re open to it, we’d really value hearing what we could have done better so we can put it right and improve. Please contact our team directly and we’ll be happy to help.

5/5

Google

Rating only, no written review.

Robinson · 24 October 2025

Agent replied · 24 May 2026

Thank you for the wonderful feedback! We’re so glad to hear you had such a positive experience with John Payne Estate Agents.

5/5

Google

Rating only, no written review.

Juliana · 27 September 2025

Agent replied · 27 May 2026

Thank you for the 5-star rating! We really appreciate your support and are glad you had a positive experience with us. … More

5/5

Google

Rating only, no written review.

Abidemi · 27 August 2025

Agent replied · 27 May 2026

Thank you for your 5-star review! We really appreciate your support.

5/5

Google

Rating only, no written review.

Akhiladevi · 27 August 2025

Agent replied · 27 May 2026

Thank you for your 5-star review! We really appreciate your support.

5/5

Google

Rating only, no written review.

Esther · 27 August 2025

Agent replied · 27 May 2026

We’re delighted you had a great experience, thank you for the 5 stars!

5/5

Facebook

1st class service from start to finish. I wouldn't hesitate to recommend their services.

Peter · 1 May 2017

5/5

Google

Rating only, no written review.

Igwe · 27 July 2025

Agent replied · 27 May 2026

Thank you for your 5-star review! We really appreciate your support.

5/5

Google

Rating only, no written review.

Michael · 27 June 2025

Agent replied · 27 May 2026

Many thanks Michael for your 5* review we aim to give outstanding service to all our clients.

5/5

Google

Rating only, no written review.

Tharaka · 22 June 2025

Agent replied · 26 July 2024

Many thanks Tharaka for your 5* review, I have shared this with Tiegan & the lettings team. … More

3/5

Google

Very laid back attitude

Rohit · 30 July 2020

5/5

Google

Rating only, no written review.

Ben · 28 May 2025

Agent replied · 10 December 2024

Thank you for your five-star rating! 🌟 We truly appreciate your feedback and are always here to assist you with any future property needs. Wishing you all the best! 🏡 …

5/5

Google

Rating only, no written review.

Ryszard · 28 May 2025

Agent replied · 10 December 2024

Thank you for your 5-star rating! 🌟 We truly appreciate your feedback and look forward to working with you again in the future. …

5/5

Google

Rating only, no written review.

Mukul · 28 May 2025

Agent replied · 25 October 2024

Many thanks Mukul for your 5* review please don't hesitate to contact us now and in the future if we can support you further. … More

5/5

Google

Rating only, no written review.

Melissa · 28 May 2025

Agent replied · 25 October 2024

Many thanks Melissa for your 5* review this has been shared with Justine and the lettings team. … More

5/5

Google

Rating only, no written review.

Dale · 28 May 2025

Agent replied · 10 December 2024

Thank you so much for your 5-star rating! 🌟 We’re thrilled to hear you had a great experience with us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to working with you again in the future! …

5/5

Google

Rating only, no written review.

Chris · 28 May 2025

Agent replied · 10 December 2024

Thank you for your fantastic 5-star rating! 🌟 We’re so glad to have been able to assist you. If you need anything in the future, please don’t hesitate to get in touch. We’re here to help! …

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about John Payne Estate Agents Coventry City Centre Office (Sales)

How many reviews does John Payne Estate Agents Coventry City Centre Office (Sales) have?

John Payne Estate Agents's Coventry office has 486 reviews across three platforms: 448 on Google, 36 on Facebook (across the whole business), 2 on Trustpilot (across the whole business).

What is John Payne Estate Agents Coventry City Centre Office (Sales)'s rating?

John Payne Estate Agents Coventry City Centre Office (Sales) is rated 4.6 out of 5 across all 486 reviews, and 4.6 out of 5 on Google from 448 reviews.

Has John Payne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: John Payne Estate Agents, Coventry won Gold.

Where is John Payne Estate Agents's Coventry office?

John Payne Estate Agents Coventry City Centre Office (Sales), 23 Warwick Row, Coventry, CV1 1EY.

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