5/5
GoogleGreat service from Payne Estate Agents - and a very friendly helpful team. Thoroughly recommend.
Agent replied · 6 February 2024
Thank you for your kind words and 5 star review
Trusted Agent profile · Coventry
Verified
John Payne Estate Agents Coventry City Centre Office (Sales) reviews
★★★★★
486 reviews across 3 platforms
23 Warwick Row, Coventry, CV1 1EY
Part of John Payne Estate Agents, see every office.
John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.6 out of 5 across 486 reviews on three platforms, including 448 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
448
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
2
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for John Payne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service, quick to arrange a viewing and all paperwork completed in under the hour once I’d decided to rent my flat. Recommend to anyone in the area!
Agent replied · 6 February 2024
Thanks for the positive review and we will aim to continue this level of service.
5/5
GoogleMy mum's house was on the market with Paynes for a while and we were kept in touch by Stacey at Walsgrave rd about when people were coming to view and also about people who were interested in buying. When it came to signing over the house they done everything for us nice and quick and we would use them again .
5/5
GoogleFrom start to finish, all the team at Paynes have been helpful, friendly, informative and professional. Cannot fault them !
Agent replied · 6 February 2024
Thank you for this 5 star review. The team works so hard and it is great to hear such positive feedback.
5/5
GoogleWe have received excellent service. Staff are very professional and cooperative all through. Very good response with clear communication always!
Agent replied · 6 February 2024
Thanks you for providing feedback on the service you received. This is much appreciated.
5/5
GoogleI recently purchased a buy-to-let apartment which I passed over to Olga Reynolds at Paynes Associates to manage, i.e. advertise and find a suitable tenant. …
Agent replied · 6 February 2024
Evening Stephen, thank you for your review. I will be sure to pass on your kind comments to Olga and the rest of the lettings team.
5/5
GoogleVery professional and easy sorting out the paperwork! The flat was extremely clean and the team was very professional with my queries. Thank you
Agent replied · 6 February 2024
Thanks for taking your time to review our services this is much appreciated.
5/5
GoogleI would highly recommend payne associates if you’re thinking of selling a property. We received a very professional friendly service from both Siobhan & Aaron for …
Agent replied · 6 February 2024
Hi Hayley, thank your for kind review of the service you have received from Siobhan and Aaron. It is always lovely to hear back these positive comments from our clients.
5/5
GoogleA very good service from the rental team (John, Olga & Matt). Communication levels and feedback were first class
Agent replied · 6 February 2024
Thanks for taking time out your day to provide a positive review. This is much appreciated.
5/5
GoogleCompleted a letting with great speed and communication in the middle of the Covid crisis, very professional and would 100% reccomend using Payne's
Agent replied · 6 February 2024
Thanks Graham this review is much appreciated. Always great to get positive feedback.
5/5
GoogleGreat service throughout the completetion of the purchase of our new property.
Agent replied · 22 June 2026
Thank you for your positive feedback! 🌟 We’re delighted to hear that you received great service throughout the completion of your property purchase. If you need any assistance in the future, don’t hesitate to reach out. Wishing you all the best in your new home! 🏡 …
5/5
GoogleVery professional, proficient service with excellent communication. They are very proactive in ensuring problems are resolved. Thank you
Agent replied · 6 February 2024
Thank you for reviewing our services. It is great to receive such positive comments.
5/5
GoogleThe best agency 👌 thank you for all your help. …
Agent replied · 6 February 2024
Thank you for this. Your comments and review are much appreciated.
5/5
GoogleBrilliant Service and extremely professional, Matt you are a Star. Thank you to all employees concerned appreciated
Agent replied · 6 February 2024
Thanks for the five star review with regards to the service you have received.
5/5
GoogleGreat service and a quick sale on my property.
Agent replied · 30 July 2026
Good afternoon Jon, Thank you very much for writing a review. We pride ourselves on service, coupled with getting the best results for our clients. It has been wonderful helping you and we here to help with anything further. Kind Regards, Sharon, Alison, Levi, Christine - Sketty team.
4/5
GoogleI’m really impressed by Payne's new online system, it looks very efficient and works smoothly. Thanks!
Agent replied · 6 February 2024
Thank you for leaving a positive review about the online tenancy agreement and relevant paperwork. This seems to have impressed a number on customers so it was well worth setting it up.
5/5
GoogleGreat family company Smooth transaction on renting my property
Agent replied · 6 February 2024
Thank you for your five star review and comments.
5/5
GooglePayne's have been our letting agents for around 18 months, We would highly recommend them.
Agent replied · 6 February 2024
Thank you for your review and your recommendation for other landlords looking for an agent to manage their properties.
5/5
GoogleI have received excellent service from the staff at Payne’s. A fully professional letting agency.
Agent replied · 6 February 2024
We appreciate the 5 star rating and comments you have made. We will make sure all the team is aware of your review.
5/5
GoogleI have recently rented a property through payne associates . Their service is prompt and very good .
Agent replied · 6 February 2024
Thank you for taking the time to leave a review.
5/5
GoogleProfessional service, good and helpful communication, would definitely recommend for lettings in Coventry!
Agent replied · 6 February 2024
Thank you for your comments and reviewing our Lettings team.
5/5
GoogleVery happy with the service we have received so far, this has made our first time renting really positive. Highly recommended!
Agent replied · 6 February 2024
Thanks for your comments Katie which are much appreciated by all involved. We hope you have settled into your new home.
5/5
GooglePaynes offer a highly professional service.
Agent replied · 6 February 2024
Thank you for your feedback and 5 star rating.
5/5
GoogleExcellent advice about letting. Good communications.
Agent replied · 6 February 2024
Thank you for your review and comments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Payne Estate Agents Coventry City Centre Office (Sales)
Has John Payne Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: John Payne Estate Agents, Coventry won Gold.
