Trusted Agent profile · Coventry
Verified
★★★★★
486 reviews across 3 platforms
23 Warwick Row, Coventry, CV1 1EY
Part of John Payne Estate Agents, see every office.
John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.6 out of 5 across 486 reviews on three platforms, including 448 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
448
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
2
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for John Payne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleWhen the time same to sell our property we contacted 3 estate agents but were immediately impressed by Jon's enthusiasm when he visited us. …
Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that Jon’s enthusiasm and our overall service stood out to you. It’s great to know that the info pack, as well as our physical and online presence, helped make the … More
5/5
GooglePayne’s handled everything for the rental of my property. I just gave them the keys & a week later someone had rented it. Very impressed with the hassle free job Payne’s did for me.
Thank you. Great to receive such a positive review.
5/5
GooglePayne have been managing my rental property for many years. They have always provided an excellent service especially with regard to arranging timely, value for money maintenance and being a professional interface between tenants and landlord. Highly recommended.
Thank you for your kind comments. It is great to receive a review like this especially as we believe your family is our most long-standing client.
5/5
GoogleBeen with Paynes for over 20 years. Always found them very professional. Releasing my properties very efficiently.
Many thanks Paul for your review and feedback, this has been shared with the lettings and property management teams. We look forward to continue working with you as a long term valued landlord. … More
5/5
GoogleVery professional Letting Agents, helped market our property. Their correspondence during the process was amazing. Kept us informed every step of the way. The marketing on their website was very impressive, the flat was let very quickly.
Thanks for your kind words Karen.
5/5
GoogleEffiicient, effective and reliable. Great team to work with. Happy with the service provided. Thank you
Many thanks Isatu for allowing us to represent you and your property, also for your kind feedback and 5 star review that I will share with the team. We look forward to working with you and your new tenants. … More
5/5
GoogleVery quick and fast service. Got good deal of house on rent from John Payne :)
Many thanks Ravi for your review, I am glad that Natalie was able to assist you in your move and I hope you have settled well into the apartment. John Lettings manager
5/5
GoogleHaving dealt with Payne letting agents for many years I have always been happy with the friendly and professional service they provide, would recommend them without hesitation, many thanks to the team.
Always nice to receive such a great review. Thank you for taking the time time write this.
5/5
GoogleMatt at Payne’s handled our tenancy application from viewing to move in and I couldn’t recommend their service enough. Wouldn’t hesitate as a landlord or tenant to use Payne in the future!
Thank you for you great review. We will be sure to pass on your comments to Matt in our Lettings department.
5/5
GoogleWe manage a large portfolio of rental properties and when we need to engage with an estate agent, Paynes Associates are preferred partner. They are professional, thorough and reliable.PositiveResponsiveness, Quality, Professionalism
Thanks you for giving us such a great review. The team at Payne Associates are always happy to help.
3/5
GoogleNot a good experience , proper pain in the backside to search for properties ! Won’t be trying this site again for any reason !
We’re sorry to hear about your experience and appreciate you sharing your feedback. We strive to make the property search process as smooth and straightforward as possible, and it’s disappointing to hear we didn’t meet your expectations. If … More
5/5
GoogleVery helpful team for landlords and Tenants. Would highly recommend their services in Coventry.
Thank you for your review.
5/5
GoogleHassle free and clear prompt communication throughout. A very straightforward sale. Thank you
Thank you for your review and give stars.
5/5
GoogleI was very happy with the service from Paynes. They answered all my emails and dealt my queries promptly. This was especially important seen as I am an over seas landlord. I would definitely use their service again.
Hi , thank you for your kind comments, good to know that as an overseas landlord you are confident in our ability to manage your property and trust that we will act in your best interests.
5/5
GooglePayne team is very supportive and truly professional. I recommend everyone looking for a hassle free tenancy process to go with the Payne.
Great to receive such positive feedback. These comments show what the team are wanting to achieve and when we receive this type of feedback it goes a long way.
5/5
GooglePaynes have been so polite, efficient and professional right from our viewing and always there for support regarding our Tenancy. We are very happily settled into our new home and very glad we chose to go …
Jake and Sarah, we are blown away by your kind comments! It matters to us that our customers are satisfied with what we do. So pleased you are nicely settled too. Thank you !
5/5
GoogleAll the team are very professional and super helpful. They are always there to answer any queries no matter how small. Would definitely rent a property through them again.
Thank you for taking the time to write a review. Great to hear that the team handled the process with professionalism and were helpful.
5/5
GoogleWe manage a large portfolio of rental properties and when we need to engage with an estate agent, Paynes Associates are preferred partner. They are professional, thorough and reliable.
Thanks you for giving us such a great review. The team at Payne Associates are always happy to help.
5/5
GoogleGreat service ever, thank you John Payne Estate Agents team 🙏🙏🤝🤝 …
Thank you for your great review
5/5
GoogleRichard Yeoman at Paynes has once again provided a perfect service. Welll valued, great communication and updates. Cannot ask for more .....
Richard will be pleased to see this review.
5/5
GooglePaynes Associates city centre branch recently successfully marketed and sold our property in record time! This was without doubt the best customer service I have ever experienced from an Estate Agent and I would recommend their services …
Thank you so much for your fantastic feedback! 🌟 We’re absolutely delighted to hear that Abby, Damion, and the rest of our city centre team provided you with exceptional service throughout the process. We’re thrilled that we were able to … More
5/5
GoogleVery professional service. Well maintained apartments.
Thank you for your feedback and your five star rating
5/5
GoogleWe sold and bought a house through Paynes. Listing our property was seemless and no hassle at all. …
Thank you for letting us sell your home and leaving such a great review.
5/5
GoogleVery helpful throughout the whole process. We are renting from overseas and they are very patient to answer all questions promptly.
Thank you for your review and giving us 5 out of 5 rating.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: John Payne Estate Agents, Coventry won Gold.
