3/5
GoogleWhen we went there the staff were pleasant and friendly
Trusted Agent profile · Coventry
Connells Lettings Coventry reviews
★★★★★
269 reviews across 1 platform
38 New Union Street, Coventry, CV1 2HN
Connells Lettings's office in Coventry, at 38 New Union Street, is rated 3.5 out of 5 across 269 reviews on 1 platform, including 269 Google reviews rated 3.5.
Reviews
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
Google1/5
GoogleMiss viewing appointments and then when they do show they turn up late.
3/5
GoogleWhen we went there the staff were pleasant and friendly
2/5
GoogleHelped us with getting rent. Now that we left tried to hold our deposit. All strategies to scam the deposit lolNegativeResponsiveness, Quality, Professionalism, Value
1/5
GoogleI think this is the worst letting agency!!! booked a viewing and they never showed up. they couldn't even call to let me know the booking was cancelled till i called the office!
5/5
GoogleDefinitely a 100% satisfaction. James and Rebecca hooked us with this really nice apartment. It is exactly what we told them we were looking for. Great work guys, thanks alot
1/5
GoogleMost worst estate agent in Coventry
1/5
GooglePoor service from call handler
2/5
GoogleDo not raccomand! Only helpful and caring until you pay your fee, once the fee is paid, they forget about you!!
5/5
GoogleExcellent. I definitely recommend.
5/5
GoogleReceived a great service from Connells mortgage adviser, Taran, who professionally managed the application and liaised with the mortgage provider throughout the process.
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We appreciate you sharing this with us. Kindly email us at review@Connellsgroup.co.uk with more details and we’ll be happy to assist.
5/5
GoogleMy experience with Connells so far, was of professionalism and quick to respond to my needs.PositiveResponsiveness, Professionalism
5/5
GoogleNot s ingle problem with them, we rent from them, had no problems with anything. I guess only people who have had problems seem to give reviews.
1/5
GoogleIf I could give these estate agents zero stars I would disappointed from day one when inquired about a property, very rude people
1/5
GoogleWorst state agent ever. No communication over priced will always fob you off.
1/5
GoogleUnprofessional, unreliable company, who as usual tried to take advantage of students. DO NOT GO WITH THEM. You will regret it.
5/5
GoogleEfficient and professional service.PositiveResponsiveness, Professionalism
1/5
GoogleClueless. Thanks for wasting 4 months of our time with buyers who were timewasters. You should have known better!
5/5
GoogleRating only, no written review.
Agent replied · 9 September 2025
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
5/5
GoogleAmazing
Agent replied · 9 September 2025
Hello Mohamad, Thank you so much for your amazing 5* review! We're thrilled to hear that you had a great experience with us at Connells Estate Agents Coventry. Best regards, Lucy, Customer Relations Team
5/5
GoogleExcellent service.PositiveProfessionalism
1/5
GoogleDid not want to give me back the deposit !!! Stay away
3/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Lettings Coventry
How many reviews does Connells Lettings Coventry have?
Connells Lettings's Coventry office has 269 reviews across 1 platform: 269 on Google.
What is Connells Lettings Coventry's rating?
Connells Lettings Coventry is rated 3.5 out of 5 across all 269 reviews, and 3.5 out of 5 on Google from 269 reviews.
Where is Connells Lettings's Coventry office?
Connells Lettings Coventry, 38 New Union Street, Coventry, CV1 2HN.
