Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBeen in regular contact with Shakia who has been very helpful. I am moving up to Coventry from South Wales & she has made the whole experience as pain free as possible. Emails/calls/texts responded to in a prompt & professional manner.
Ro · 12 September 2022
Agent replied
Dear Ro, thank you very much for your review, we are so pleased to hear your comments about Shakia's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
★★★★★ 5/5
GoogleThe service was quite good in the beginning when we started the renting process. But after the move in its been tough to get support from the team.
Thresy · 21 October 2023
Agent replied · 30 September 2023
Thank you very much for your 5* review on Lillie's service. If you do require anything else please do contact us!
Many thanks Haart Lettings
★★★★★ 5/5
GoogleHighly recommend the lovely Leon and Raj, they have both been super efficient in helping us arrange a viewing and walked us through the application process, keeping us up-to-date every step of the way. Fingers crossed we'll be in our perfect home soon. Thanks, guys!
Victoria · 11 March 2022
Agent replied
Dear Victoria. Thank you for your review on Leon and Raj's service. I am glad to hear that they have worked efficiently in helping you through the application process. If there is anything more we can do to assist please do not hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak -haart lettings Coventry
★★★★★ 5/5
GoogleOn my recent property purchase i have been working with Andrew gibbs and i must say so far i am really pleased his professionalism and negotiating skills. He is always helpful and answers all my querries.
Kushal · 6 March 2023
Agent replied
Hello Kushal, thank you for taking the time to leave us a review, it's been an absolute pleasure to work with you and we look forward to working with you again. Best wishes from Andrew and the Haart Team.
★★★★★ 5/5
GoogleRishi and Scott are always very professional, helpful and friendly to help sort landlord issues and the team are very efficient in marketing and arranging tenancies and handovers to provide a safe pair of hands. Letting involves a lot of complex issues and Brian Holt take care of the whole process.
Adele · 1 February 2021
Agent replied
Dear Adele, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need.
Kind Regards, Rishi Kotak - (Brian Holt Lettings Coventry)
★★★★★ 5/5
GoogleGreat service even though he was inundated and running around like a mad man! Helped with me a great looking house (and also answered every call). Thanks very much Steve Wood! :)
Dominic · 2 July 2023
Agent replied · 30 September 2023
Dear Dominic, the lettings team would like to thank you very much for your review, we are so pleased to hear your comments about Steve's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634. Kind Regards - Haart Lettings Team
★★★★★ 1/5
GoogleMoving into a New Home can be overwhelming.
And haart Estate and lettings made it worst for me. Leon Lynch and all staff were cruel and discriminated me... lied to me and try to Estort me. Wicked, cruel and inhuman set of individuals.. beware.
Antonia · 15 April 2022
Agent replied
Dear Antonia,
We are sorry you had had this kind of experience and if you would like us to investigate further please do no hesitate to contact us on 02475 096634.
Kind Regards, Rishi Kotak - haart lettings Coventry
★★★★★ 5/5
GoogleIve been looking for a property was attended to by a lovely young lady , Shakia. She made what was a quite stressful search into an calm and easy experience answering all questions I had. I will recommend friends and family for this reason.
Samantha · 15 April 2022
Agent replied
Dear Samantha, thank you very much for your review, we are so pleased to hear your comments about Shakia's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
★★★★★ 5/5
GoogleCould not find a problem, will and the team were great. We even had a sale fall though on the day of exchange and he got an offer one week later. Great and thank you
Craig · 8 March 2023
Agent replied
Thank you very much for your kinds words about Will and the team , we are very happy to have helped you throughout the process and would love to help with anything else.
Thanks Haart Coventry
★★★★★ 3/5
GoogleTipical Greed Landlord company. You are providing proportional amount of money from the salary just because he is very important person obviously.
I cannot judge didn't faced annoying alcoholic late paying tenant, though.
Anyway, I can say that my hat is low for the professionals working in this agency. Salutes.
As · 1 February 2021
Agent replied
Hi As, thanks for raising this with us. We are sorry to see that you are feeling frustrated. Please make contact with us directly at help@brianholt.co.uk to enable us to fully understand your concerns and help find a resolution.
Kind Regards - Rishi Kotak Brian Holt Lettings- Coventry
★★★★★ 5/5
GoogleThanks Lillie for the viewing and the nice customer service.
Celebrity · 27 October 2023
★★★★★ 5/5
GoogleHappy to use this agent again in the very near future
Daisy kept me up to date with all veiwings and feedback on the sale nothing was to much trouble
Thank you Daisy
Jennifer · 25 January 2021
★★★★★ 5/5
GoogleI spoke with Mr Will Heard regarding my property purchase, and he was very helpful.
Kamran · 26 May 2024
Agent replied · 24 August 2024
Thank you very much for your kind comments on Will's service. Kind regards Coventry haart.
★★★★★ 5/5
GoogleCannot compliment Emma Bedford and Aimee Wootton of the Coventry branch enough. From the initial call to the key exchange, everything was 110%. Nothing was a bother, emails and calls answered. They both went above and beyond. Smooth & quick process. Thanks to you both.
Samantha · 30 September 2021
Agent replied
Dear Samantha, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need.
Regards,
Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings
★★★★★ 1/5
GoogleAwful service. Letting agent didn’t know what came with the rental property. And the service managers have not delivered on their ability to sort out any of the broken appliances in the property. Dodging calls and no communication. Will be taking action as costing a fortune whilst they sit doing nothing
Charlie · 26 February 2024
★★★★★ 1/5
GoogleI would definately recommend NOT using Brian Holt's network of conveyancers. If you are using Brian Holt to sell your home, it is really worth having your own solicitor or conveyancer to represent you.
The referral system they are using is a shambles sending referrals to two diffrent solicitors for linked sale and purchase transactions and details of the incorrect solicitor acting for the purchaser. The errors led to months of chasing around with Brian Holt trying to get the right parties involved.
I would have expected a much better level of aftercare considering they receive a £574 referral fee for each transaction.
Emma · 18 January 2021
★★★★★ 5/5
GoogleI have meet Rajdeep Chahal, he is very nice person. He is the person who have helped me to find a perfect property for me, and finally I have got the keys from his hand, with is just 10days.
Dibakar · 14 July 2022
Agent replied
Thank you very much for your review, we are so pleased to hear your comments about Raj's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
★★★★★ 5/5
Googleit was great experience to get Brian Holt to valuate my house. Frazer is the one with such knowledge and experience. i was loaded with all sort of useful information to make decision with. highly recommend.
Sarah · 1 October 2019
★★★★★ 5/5
GoogleGreat team, very helpful! I cannot thank enough to Christina who was a star and took so much of the worry and stress out of the whole process ( buying a house can be very stressful). Many thanks for all your patience and professionalism, Christina! I’ll definitely recommend her to anyone!
Julia · 9 February 2020
Agent replied
Dear Iulia Lazar, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Brian Holt Coventry estate agents
★★★★★ 4/5
GoogleHad a lovely viewing with viviana and had a wonderful service from Lillie at the heart office
Derrick · 27 March 2024
Agent replied · 24 August 2024
Thank-you for your review of Lillie-May and Viviana's service.
Kind regards, Haart
★★★★★ 5/5
GoogleDue to a very poor start with the tenants in the place we was offered I am very delighted that everything as been sorted by Rishi very helpful and I’m grateful everything planned out happy to be with you guys from the 2nd April
Aaron · 30 September 2021
Agent replied
Dear Aaron, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need.
Regards,
Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
★★★★★ 5/5
GoogleYesterday I was so happy about your service especially your staff Lillie May,she is amazing a very customer service whom knows and do good her job
Claver · 2 September 2023
Agent replied · 30 September 2023
Thank you very much for your 5* review on Lillie's service. If you do require anything else please do contact us!
Many thanks Haart Lettings
★★★★★ 5/5
GoogleGreat communication and always happy to help. Couldn't ask for more from both Will and Karen, made what can be a stressful journey feel so much clearer.
Bethany · 1 August 2023
Agent replied · 30 September 2023
Thankyou very much Beth for the lovely words and comments on Karen and Will's service. We are very pleased you had a positive experience with us!
Many thanks Haart Coventry
★★★★★ 5/5
GoogleI was visited by Frazer, who conducted a valuation. Although circumstances made me decide to sign with another agent, Frazer was professional and exceptionally knowledgeable.
I would definitely consider Brian Holt for future services
Naomi · 9 February 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
