Bairstow Eves Coventry reviews

★★★★★ 5/5

Google

I am a landlord of 3 properties in the Coventry area. I have found Bairstow Eves highly professional, caring, accurate and willing to give their professional advice without an alteria motive! In my view they balance the market, landlord and tenant's requirements nicely to come up with the best solution. I have two tenants that are professional and treat the flats as their own and both have been tenants of mine for 2+ years. One ideal tenant that they found for me - a lecturer at Warwick university - I had to let go as I have to move into the property myself. I wouldn't hesitate to recommend this agency and will definitely use them going forward on a sole basis.

Suky · 28 July 2019

★★★★★ 2/5

Google

I was recently interested in a property to rent for myself and my husband. We called to try and pay the deposit as we were happy to go for it by the online photos. We were told that by paying the deposit the property would be taken off the market and secured for us but in order to pay it, the property had to be viewed first. I was led to believe that viewing the property was a formality and so I booked last minute trains from Scotland to do this, which they were aware of when arranging everything with me. I was told I'd be the first to view it and I wasn't. It was also an application process, which was not what I was told over the phone. I called two days after my viewing to pay the deposit in hopes we'd get it anyway (as it was a very nice flat like so many of their advertised properties), but "nobody was available to take the payment". However, I was assured I'd get a call back to do this. Two weeks later I've had absolutely no contact from them. Unfortunately, I'm now hesitant to view or rent any properties with this agency because I felt we were told lots of different things by different people there and feel a bit led on because they knew I was coming from Scotland. If I had known all this beforehand, I would not have travelled down to view it and therefore feel let down and unsure about this agency.

Saskia · 28 July 2019

★★★★★ 1/5

Google

Terrible experience as landlord, would actively recommend against using them. They took on my property with a long list of promises, sad to say none of that was kept. Coventry office staff are one among most incompetent employees I have ever dealt with. Under a fully managed service, I was passed on endlessly within their organisation to get even the simplest of answers about my own property. They were equally hated by the tenants for the way in which the staff looked down on them, which I had felt myself. On top of all these, they made numerous mistakes in the contract creating headaches for me and tenants. The enthusiasm exhibited in taking money is nowhere to be seen when asked for status. I have now got rid of them and have now passed management responsibility to a new agent, who's service is already a world apart, really showed what a rut Bairstow Eves were.

Ganish · 28 July 2019

★★★★★ 5/5

Google

Excellent service by Bairstow Eves. I would like to thank Fae & Jordan, very helpful throughout the process.

Madhu · 30 July 2022

★★★★★ 1/5

Google

I now wish to retract my review and advise all that I have now been waiting since 08/09 for this company to carry out my Landlords instructions. I have been without Oven since this date. My landlord approved a new Oven which has finally been delivered a week ago but still waiting for it to be installed. I am hoping this will be completed before Christmas!!NegativeResponsiveness

Fiona · 22 June 2022

★★★★★ 5/5

Google

Amber thanks so much really appreciate your help in acquiring the accommodation at heartland avenue… that’s for being so patient and very helpful and all the staffs you all are so wonderful I’m so impressed with ur customer service… will be recommending Bairstow eves in the future🥰🥰🥰🥰 …

Oyindamola · 26 December 2023

★★★★★ 5/5

Google

Fae was amazing ! really helpful xx

Kayleigh · 30 June 2023

★★★★★ 5/5

Google

Zahidap is Lovely every Good

Dickson · 20 August 2023

★★★★★ 5/5

Google

Sold my property via Bairstow eves. Would recommend to all they were very helpful throughout out the whole process. Big thanks to Eddy and Ramona for their outstanding work. :)

Selina · 22 September 2019

★★★★★ 2/5

Google

I was recently interested in a property to rent for myself and my husband. We called to try and pay the deposit as we were happy to go for it by the online photos. We were told that by paying the deposit the property would be taken off the market and secured for us but in order to pay it, the property had to be viewed first. I was led to believe that viewing the property was a formality and so I booked last minute trains from Scotland to do this, which they were aware of when arranging everything with me. I was told I'd be the first to view it and I wasn't. It was also an application process, which was not what I was told over the phone. I called two days after my viewing to pay the deposit in hopes we'd get it anyway (as it was a very nice flat like so many of their advertised properties), but "nobody was available to take the payment". However, I was assured I'd get a call back to do this. Two weeks later I've had absolutely no contact from them. Unfortunately, I'm now hesitant to view or rent any properties with this agency because I felt we were told lots of different things by different people there and feel a bit led on because they knew I was coming from Scotland. If I had known all this beforehand, I would not have travelled down to view it and therefore feel let down and unsure about this agency.

Saskia · 23 July 2018

★★★★★ 5/5

Google

Lisa and her team are a privilege to work with. Always so helpful and at the end of the phone when we need them. Thank you

Dea · 9 December 2020

★★★★★ 5/5

Google

Thanks to all the workers, especially Fae. Our tenancy agreement was obtained quickly.

Ольга · 2 December 2022

★★★★★ 5/5

Google

I was happy from the service I received from Trevor and the team at Bairstow, I would definitely use again and highly recommend

James · 26 June 2021

★★★★★ 5/5

Google

Staff michaela has been great supporting from the initial contact of the property viewing to the completion of the mortgage application helping out with insurance and property cover. She is just amazing

Allan · 24 September 2024

★★★★★ 5/5

Google

The agent I dealt with is Joe and he was very accommodative, courteous, enthusiastic and cordial. I could freely communicate with him and give me my honest opinions. He was quite open to receiving feedbacks on the property and would even reciprocate with his inputs. I am hoping that he will help me find a good property for myself.

Jean · 1 January 2023

★★★★★ 5/5

Google

Thanks Fae for your assistance! Promptly responses and speeded up process ✅ totally recommend it

Rebe · 30 July 2022

★★★★★ 5/5

Google

Joe was very helpful. Easy to talk to lovely lad.

Louise · 31 January 2023

★★★★★ 5/5

Google

Thanks to Fae and the team for a friendly service and easy, straightforward handover.

Rob · 30 July 2022

★★★★★ 5/5

Google

Me and my boyfriend went to see a 2 bedroom flat, with Mister Jack. Lovely person which was very helpful and very prestative. 5 starts for Mr Jack and very thankful for his services.

Iara · 27 July 2024

★★★★★ 5/5

Google

I am really happy with this company very easy to communicate and very quick, I appreciate a lot from jack who takes care about my file and do everything. Thanks a lot bairstow eves

HOSSEIN · 25 July 2024

★★★★★ 5/5

Google

Very fast, reliable and extremely professional. Many thanks to Fae and Jordan.

Oluwafunmilayo · 3 October 2022

★★★★★ 5/5

Google

Ellish has been amazing, she has helped me severally and all in a very timely manner and always following up. She’s a star

Karima · 22 April 2024

★★★★★ 5/5

Google

Met Jack for viewing a house in CV6, and he was very polite and friendly. Suggested and gave all his inputs for searching house, i will suggest for all.

Saravanan · 10 October 2024

★★★★★ 5/5

Google

Zahida at New Union St branch, Bairstow Eves, was patient, compassionate and understanding in her communication, highly responsive and supportive and made a very daunting first time buy easier to progress through, thank you, Amber Taroni

Amber · 14 June 2024