Bairstow Eves Coventry reviews

★★★★★ 5/5

Google

Faye was very pleasant an s supportive. I had a great experience

Anjola · 9 July 2023

★★★★★ 5/5

Google

I had a great experience with Bairstoweves made buying property much easier and saved all the unwanted hassle! Great team thank you!

Zaibun · 30 July 2022

★★★★★ 5/5

Google

Sorted flat really quickly for us. Connor was very helpful giving us first refusal on a flat viewing. Really good customer service

Rebecca · 30 July 2022

★★★★★ 5/5

Google

Had a great experience letting out my property, the whole process was easy and informative thanks to Becca and the team

Alfie · 3 September 2022

★★★★★ 5/5

Google

Jordon was really proactive at helping me find a property.

Lucy · 20 August 2023

★★★★★ 5/5

Google

Good letting agents. Their tenant portal is a bit slow, but, staff are good. Esp. Eilish, who looks after the management in our property. On the ball with most things during the move. Been with them for a couple of years now and no issues at all.

Adithya · 22 April 2024

★★★★★ 5/5

Google

Myself and my partner are very satisfied, quick process when it came to us renting. Lily who is handling our application is really nice and professional. I would recommend them to any of our friends that are looking for a good estate agents to help them move.

Kara · 22 April 2024

★★★★★ 5/5

Google

Excellent service from Jo and the team. Very helpful and understanding as this is our first formal renting experience. All questions were answered in a prompt and very efficient manner. Communication throughout the process has been of the highest standard, informing us of the the procedures and keeping us up to date with application progress and works being carried out. Thankyou for your professionalism so far!

Steve · 2 December 2022

★★★★★ 5/5

Google

I’d like to share my experience with @Jack Knight . He was very kind, took the time to show us the property, and patiently answered all our questions. His professionalism and attentiveness made the process smooth and enjoyable. Highly recommend!

Ramya · 17 August 2024

★★★★★ 1/5

Google

They are there just to collect their fees in return of nothing (like most of the agencies to be fair). Since I left the property they do not even answer my emails, and they must, since they still are the representatives of the landlord and therefore the ones I have to address in order to claim back my deposit. I cannot tell if is laziness, lack of professionalism or something else, but I do not think they are useful and now I have the feeling they want to play some tricks by simply not answering any of my emails about the deposit in the last month and asking me to contact other colleagues in an endless loop when I phone them. I would like to listen to what you have to say, by the way. Edit: I appreciate your reply, Scott. I wish you guys were half as fast as you have been here answering to any of my 4 emails on the last month, which is what really matters. This proves my point at the beginning: you are all about pretending to be responsive (as you do here) so you can get new customers, collect their fees and flee away.

Alejandro · 30 July 2020

★★★★★ 1/5

Google

Would never recommend this estate agency. We rented a property for a year and a half trough Bairstow Eves, after we agreed to not renew our tenancy and move out we encountered huge problems... we even found a new tenants for the property which meant that we saved money as they were not required to realist the property and arrange any viewings... after handling keys back they completed an inventory check and a week later sent as that they will be deducting money for missing fire alarm (which is not missing), fir burning carpet in bedroom (which we never burned as our bed was there) and for general tidyness (even we used a professional cleaning and house was spotless clean). As we disagreed with all the deductions the manager in charge Cathrine Cutts started ignoring all our emails and stopped comunicati g with us... a month past and we are still waiting for any decision in regards our deposit... I will be taking now this matter to DPS, however this would mean that I would be probably for my deposit for another month... really unprofessional service, and would never recommend this agency... and don’t forget that we been charged an extraordinary amount before moving in as it was before the Tenancy Fees act...

Sandra · 30 July 2020

★★★★★ 5/5

Google

I received a great service from Trevor and the team at bairstow eves, I would not hesitate to recommend them

Jason · 3 September 2022

★★★★★ 5/5

Google

We (me and my friend) had an excellent experience with Mr. Jack, who showed us a house today. He is so professional, knowledgeable, and very accommodating. His enthusiasm and attention to detail made the whole process enjoyable and stress-free. Highly recommended!

Sreelakshmi · 25 July 2024

★★★★★ 5/5

Google

Trevor and Ramona were very helpful and professional. Always happy to help and they delivered a great service.

Josh · 2 November 2022

★★★★★ 5/5

Google

Connor was helping us to view a property, and in simple language, he was amazing. He was fantastic 😻 …

Mahdi · 30 July 2022

★★★★★ 5/5

Google

I had an excellent experience with Jack Knight during my recent property search. The states agents were all professionalism and expertise made the process smooth and stress-free. They were responsive, attentive to my needs, and secured a great deal for me. Highly recommend!

Yohans · 7 June 2024

★★★★★ 5/5

Google

Moving house is stressful at the best of times but during a global pandemic, even more so!! However Lisa took all these worries away! Her responses were always fast and informative, helping in any way she could to put our minds at ease! Offering contact-less property viewings and even helping me fill out my home insurance questions. Such a great service and now we are in the house of our dreams. Thanks to all involved for making this possible

Sophie · 24 June 2020

★★★★★ 5/5

Google

Lisa and her team are a privilege to work with. Always so helpful and at the end of the phone when we need them. Thank you

Dea · 30 July 2021

★★★★★ 5/5

Google

Best letting agent in town ! Fae was so helpful ! I strongly recommend Bairstowe eve…

Shejeeb · 2 December 2022

★★★★★ 1/5

Google

Would never recommend this estate agency. We rented a property for a year and a half trough Bairstow Eves, after we agreed to not renew our tenancy and move out we encountered huge problems... we even found a new tenants for the property which meant that we saved money as they were not required to realist the property and arrange any viewings... after handling keys back they completed an inventory check and a week later sent as that they will be deducting money for missing fire alarm (which is not missing), fir burning carpet in bedroom (which we never burned as our bed was there) and for general tidyness (even we used a professional cleaning and house was spotless clean). As we disagreed with all the deductions the manager in charge Cathrine Cutts started ignoring all our emails and stopped comunicati g with us... a month past and we are still waiting for any decision in regards our deposit... I will be taking now this matter to DPS, however this would mean that I would be probably for my deposit for another month... really unprofessional service, and would never recommend this agency... and don’t forget that we been charged an extraordinary amount before moving in as it was before the Tenancy Fees act...

Sandra · 26 November 2019

★★★★★ 5/5

Google

I dealt with Ramona who was very helpful and went out her way to help me the whole team was very helpful and professional thank you

Peter · 26 June 2021

★★★★★ 1/5

Google

My daughter is one tenant in a shared house. I was asked to be her guarantor back in May which I agreed with witnessed copies of passport. Now with two days until we move in I am asked to sign a deed which effectively makes me responsible for the other tenants. When I asked to remove this provision I was told that she would not be able to move in without it. Basically blackmail, since with two days to go she doesn't have time to find alternative accommodation. This is extremely unprofessional and obviously worries me as to how they will behave during the tenancy.

Stuart · 22 September 2019

★★★★★ 5/5

Google

Thank you so much to Lisa and the Team for all their help and support! Your all amazing, special thank you to Jordon for all his hard work

Jade · 9 December 2020

★★★★★ 1/5

Google

To start with the property which this agency was advertising was almost new and well furnished, therefore we didn't think too much and didn't search for feedbacks which was a mistake. Firstly, the property presenter - Cara didn't know anything about the apartment. She said that bills should be low as the property is new, however when we then looked at the energy ratings it was E, which means the cost of bills is high. Also she was not aware that sofa staying in the living room is sofa-bed. And she mislead us saying it is just a sofa. Nevertheless, we agreed to sign pre-document and to pay the first fee. I would not mention that we signed just a piece of paper whereas the original document was signed in the very end. Next day Cara called asking to move a date of moving earlier as the apartment is ready to move in (the proposed date was one month from the date of signing the initial document). We conceded to move the date earlier on one week even we were losing 1/4 of the payment for the last month of our previous apartment as the notice period was one month and we agreed the date with previous landlord, who found a new lodger ready to move by this date. One week before the expected date of movement this agent called saying that due to unreadiness of new landlord's documents they are not able to stick with the date written in the agreement and asking for the possibility to postpone moving in couple of weeks. Having said it was only we who singed the contract therefore we could not claim anything and agreed to postpone the date of moving on two weeks. Luckily the previous landlord could agree with a new lodger too so we could stay in our previous place for two weeks more. Considering that the agency would amend the date of the moving anyway we asked for the possibility to include the renting of the parking slot to the agreement as we didn't have any prove of it. They turned down this request without an explanation, but offered a written confirmation from the agency. Contract amendment had taken one week. We tried to call couple of times to hear any updated but Zee who was dealing with our case did not know anything. Finally, we moved in by the new date, however the documents for the apartment were not ready yet, so we did it only thanks to a new landlord who is luckily turned out to be a very pleasant lady. Surely, the agency has not provided any written confirmation for a parking place yet and based on our experience they would not do this. Summing up our moving was a nightmare and we could hardly spend nights on a street. It was sorted luckily thanks to both landlords only. In turns the agency was working like Chinese whispers and messing up the proper way of working. It's always seemed to us they don't want to cope with our case and several time ignored our calls and letters. In two words - avoid it! P.S. I'm pretty sure that they serve landlords quite good as having a lot of properties gives them money. Unfortunately it's not the case when it comes to dealing with tenants. Tell your friends to avoid it too if you care about them.

Ilia · 28 July 2019