Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTrevor and the team managed my expectations and did everything they said they would, thank you Bairstow eves :)PositiveResponsiveness, Professionalism
GENETTE · 22 June 2021
Agent replied · 21 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJordon was incredible and helped me in every way conceivable. Thank you.
Andrew · 30 July 2022
Agent replied · 30 July 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic working along side this company, along with my property manager Eilish, always keeps me upto date with the ins and outs of my let property. I can't thank the team enough!
Kheiron · 27 July 2024
Agent replied · 24 August 2024
Thank you Kheiron for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJoe is a. Kind. Person
Pomaa · 1 April 2023
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI saw the property in Alvis house and Jack from Bairstow Eves helped along. It was all done very professionally and efficiently, and with great clarity about everything.
Aman · 26 September 2024
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review Aman! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSpecial thanks to Mr Jack Knight who was very supportive, professional and diligent in handling my case.I received a great service from Bairstow Eves Coventry. Well done Team
Lele · 24 September 2024
Agent replied · 24 October 2024
Thank you for leaving us your superb 5* review Lele. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAbsolutely awful customer service, they do not know what they are doing. I was told the wrong information which led me to be charged £500. Now they have finally accepted that I am owed £1000 from them and they WILL NOT PAY ME. I have been chasing and constantly asking for over TEN weeks. Disgusting.
EDIT as per below response: I have already emailed numerous times with no response. Find one of those.
Amy · 28 July 2019
Agent replied
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Many Thanks, Tracey.
★★★★★ 5/5
GoogleI have nice experience with your agency . We are searching an accomodation near to the hospital . At last we reached right place . It was a quick response from the agency. Mr Joseph Sharman ,he guided us . It was a good approach from him and all the staff . Thank you
Riya · 31 January 2023
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis agency is absolutely amazing
They followed through the process and chased me to ensure the lease was completed within a very fast and proactive timeline
Best support I had was from Joseph who was an amazing help and support
Can’t thank you enough
Highly recommend if your looking for a place to rent
Lucas · 31 January 2023
Agent replied · 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely amazing service! I still can't believe how fast all of the process went, professional approach. Very easy to communicate, you can tell that passionate people are working there. I honestly can't say anything wrong, I was expecting very complicated process since we are in national lockdown but everything went smooth and of course safe! Highly recommend Bairstow agency not only to professionals but also students. :) 5/5
Aleksandra · 29 January 2021
Agent replied
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommended company all round especially Trevor Gannon he gave me honest valuable advice and was very professional I would 100% use again
Kelly · 25 January 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 1/5
GoogleI have never seen a company acting this unprofessional and unreliable whereby when one person tells you something its either a lie or direct deceit, and the worst part is that if it was only once or one person then who is doing it, then you might make an axcuse for them, but it seems its a systemic way they make money and cheat it out of you.
ZAKI · 17 December 2020
Agent replied
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe used them to sell my mother in laws house the young lady who dealt with it all was Ramona a very professional service nothing was to much she gave us sound advice she even came to our house to help us with the paper work . I think she is a credit to your company thank you allPositiveProfessionalism
Raymond · 22 June 2022
Agent replied · 21 June 2024
Many thanks for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can honestly say the letting process is made 100 times easier. They are so pro active arranging viewings. They are professional, and friendly. I used to manage properties myself now I let them advertise and set up. Frees up so much time. I’ve met Connor on quite a few viewings. He is always so professional and friendly.
Jasbir · 30 July 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI rent through Bairstow eves. I if I have any problems I contact Dawn Olorenshaw. She is very quick to deal with any problems I have. Always great communication and keeps me well informed with the progress. Very happy with the service
Gary · 26 November 2023
Agent replied · 29 October 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSimply one word summarises my experience with Bairstow Eves and in particular Cara McManus - Phenomenal. The entire process was professional and very quick. Cara provided me with a list of tenants within days and kept me in contact every step of the way. Exceptional and very helpful service, I would definitely recommend Bairstow Eves.
Safiyah · 28 July 2019
★★★★★ 5/5
GoogleWrong date for my gas safety record for 2years. Ms Eilish Summerton helped me with this issue. It’s sorted out finally.
Fang · 1 December 2024
Agent replied · 8 December 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust called enquiring about a gorgeous property in Earlsdon and the property I requested wasn’t available but one of the employees Jordan helped me look for others in the same area which were definitely more to my liking! Above and beyond and much appreciated :)
Leigh · 20 August 2023
Agent replied · 27 August 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you soo much Amber ,lily, jack,Johan from Coventry group, for the quick and extensive support .. I am happy with your work and service
Mani · 24 September 2024
Agent replied · 24 October 2024
Thank you Mani for leaving us your glowing 5* review of your experience with our Coventry branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleProfessional, Quick & Good service. Thank you Rebekah, Jordon & team for helping with everything.
Anna · 30 July 2021
Agent replied
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from all the team and thank you to Hakeem for welcoming me to my new home.
Craig · 26 November 2020
Agent replied
Thank you Craig for the great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWorst experience I've ever had with an estate agents. Never phoned back, made promises they didn't keep, terrible communications. If you are thinking letting your property with this agent I would advise against it as they don't get back to prospective tenants despite numerous calls to the office.
Lauren · 1 May 2023
Agent replied · 30 July 2023
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic service from Harry! His professionalism and knowledge was truly remarkable and made the whole experience so smooth and enjoyable! Definitely recommend thank you again.
Ffion · 23 August 2024
Agent replied · 29 August 2024
Many thanks Ffion for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves was excellent. I got a very nice and cosy place within a couple of weeks. Their process was very transparent and simple.
Garai · 24 September 2024
Agent replied · 24 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.