Bairstow Eves Coventry reviews

★★★★★ 1/5

Trustpilot

Bairstoweves Purley the worst

With few words and sorry for the grammar mistakes DO NOT USE Bairstoweves in Purley at least this lettings office because is the one I know better than anyone.If you read my review I will save you money,stress and time...Perfect experience from their lettings negotiator Ivaylo and warm welcoming from Julie Goddard their Lettings manager until they give you the house keys and take deposit and rent,after that moment I realized that was "too good to be true", never responded again in our repair requests as should with the excuse of no response of the landlord. Finally the Landlord served us with Eviction notice 2 months ago and we moved in a new place .Unprofessional staff 100%,I bet that they are under-educated too for the role and this is the excuse I give them of handling bad the customer service. After 2 months stress and the compensation disrepair and fight over emails,they refunded £100 as goodwill. And the cherry in the cake is we have to fight to get our deposit back because trying to find excuses not to give it back.This is a lesson that never again deal with Lettings agency.

John · 4 October 2022

★★★★★ 5/5

Google

Eilish has always been super supportive and helpful with everything needed to be done and her communication is always clear and precise!

Kelly · 24 July 2024

★★★★★ 1/5

Trustpilot

Landlord is the final word and agency…

Landlord is the final word and agency doesn’t involve in dispute with land lord.

Cyril · 23 February 2024

★★★★★ 5/5

Google

Michaela Milton’s service help us to make a big step in our life! She was very happy to help with all I ask about mortgage. Thank you,Michaela!

Vladuț · 22 April 2024

★★★★★ 5/5

Google

I got rapid results & was treated well by the team at Coventry. Namely Lisa, Fay, Jordan, Joe & foremost Rebekah for the initial introduction. I have since recommend them to a friend/college who are now using their services themselves.

Luke · 22 June 2023

★★★★★ 5/5

Google

Excellent service. We would like to thank all the staff especially Ms. Fae. She did the job well done. She managed to help and assist us from the beginning until we acquired the property. The best sales and lettings company.

Crelyn · 22 June 2023

★★★★★ 1/5

Trustpilot

Very disappointed with the "service"…

Very disappointed with the "service" they gave to my elderly parents. They talked a good talk to get their sale but their service has been non existent. They pressured my parents into using their solicitors and I had to contact them to remind them that any instructions must come through me. They said they would mailshot properties for my parents to buy but no evidence of this. They had 3 offers during the first weekend of advertising the property and then immediately removed it from the website even though it was offers over. Absolutely no contact from the agents. Appalling service from start to finish. Very disappointed.

Anne · 22 September 2022

★★★★★ 1/5

Trustpilot

Unprofessional Service. Beware.

Called the North Finchley branch to arrange a valuation over a week ago. I explained that I lived miles away from the property and I explained that the property was a ground floor flat and agent told me it was a maisonette. He said all ground floors are maisonettes! However I booked a valuation appointment for today at 11. I waited until 11.30 and called the branch and was told that they had tried to call me in the week to cancel and left a voicemail, they did not and I dont have voicemail. They did not email the cancellation. I told them I had emails confirming and asked why they didn't call me today as I live so far away and he apologised and wanted to reschedule! Very unprofessional. Do not use, I won't be.

Sadie · 17 September 2022

★★★★★ 4/5

Trustpilot

Excellent

Just want to say a huge thank you to the staff at Bairstoweves Eves Barkingside, especially Kimberley who made it possible for us to secure our home during this uncertain time. If it weren’t for you, this wouldn’t have been possible. Thank you so much.

Tahmina · 26 March 2020

★★★★★ 5/5

Trustpilot

We recently moved house and went…

We recently moved house and went through the atherstone branch. Michala was amazing and nothing was too much trouble at all. Even when I was phoning every day at the end. Thank you from Claire Green and Neil Maccallum x

Claire · 15 June 2021

★★★★★ 5/5

Google

Great Service and liaison between myself, the buyer and buyers solicitor. The team kept on top of activities making the selling process run smoothly. Would highly recommend this agency.

Laura · 22 February 2024

★★★★★ 5/5

Google

Had an agent called jordan viewing me round the house , he was a really good. Jordan helped me guided me through to the right house for me and my girlfriend . Very helpful and great customer service .

Curtis · 22 June 2023

★★★★★ 5/5

Google

Bairstow Eves Coventry team helped us secure a property in an ideal location for us. I really liked how swiftly they processed our applications and how responsive and helpful they were during the whole process. Thank you so much!

Bobur · 22 June 2023

★★★★★ 5/5

Google

Thanks to jack. It was really helpful to find and move to the new home in coventry

VISHAKH · 22 September 2024

★★★★★ 5/5

Google

Very quick and smooth service especially thanks to the help of Amber who guided us through everything.

Martin · 22 September 2024

★★★★★ 5/5

Google

We met jack here for her veiwing, he was so helpfull and polite , gave us a good description, we liked proceeding with him

Hari · 22 May 2024

★★★★★ 5/5

Trustpilot

Jubilee Crescent Office - amazing service!

The help and support from the jubilee Crescent Office in Coventry have been nothing short of exemplary. The best customer service I have had in a long time. Clare, Jodie and Gemma have taken time to explain the sale in great detail to my my mum, have supported with paperwork, with great care and patience. The team have even kept an eye on the market and sent through suggestions for suitable property’s. The communication is second to none. I would certainly recommend to anyone selling in that area. Just outstanding!

M · 21 July 2022

★★★★★ 5/5

Trustpilot

Excellent!

I needed to contact the Billericay office for some help & found Jess D (Lettings Negotiator) to be an absolute star! She was calm, polite, pleasant, helpful, speedy & supportive. She actioned what she said she would and has a fabulous "can-do" attitude. I can't thank her or praise her enough! It's rare to find such, but very welcoming!

Enfys · 20 March 2024

★★★★★ 5/5

Google

The team at Bairstow Eaves Coventry have been very helpful and effective in all my my dealings with them. They have very good local knowledge and conduct themselves in a polite and courteous manner. Any minor issues have been resolved quickly and I look forward to building an ongoing relationship. Keep up the good work.

Andrew · 22 June 2021

★★★★★ 5/5

Trustpilot

Am really grateful for the letting…

Am really grateful for the letting services,all went well smoothly thanks to Joseph.thankyou Joseph for your help

Mary · 3 November 2023

★★★★★ 5/5

Google

Had a good experience with Lilly and Jack, thanks guys, it was hassle free moving in

MODUPE · 22 September 2024

★★★★★ 1/5

Trustpilot

The Worst Property Agent Ever

The worst estate agent ever we’ve encountered. We’ve booked a viewing with them on Saturday 12:30pm, a lady called to confirm this appointment on Wednesday right before that. Soon we’ve also received a confirmation e-mail without our details on it stating viewing time on Sat 12:30am. We didn’t pay much attention and believe that “am” was just a typo mistake. When we arrived the door of that property on Saturday 12:15pm, no one showed up even we’ve waited half an hour. We called that lady and she said she didn’t arranged anything on 12:30pm! Without apologizing, attitude just like asking us to go away don’t bother. We sent her back the confirmation e-mail, she just said she had re-arranged ours to 11am the same day and re-sent a confirmation (without name or details) to us, in which we dig into all our inbox and junk box we couldn’t find any of what she had said. It is quite interesting when you gonna re-arrange an appointment, you need not to call or confirm with the counter-party. We haven’t received any missed call as well when we didn’t show up “on time” at 11am?!What even worst is that, we popped into the shop an hour later and would like to re-book viewing for this property. That lady rejected and said that was already under offer stage, she’s not gonna arrange viewing anymore. Wow! All just happened within 2 hours? Amazing!Wasted our 3-hour traffic time and vacant half-day of our only rest day of the week for this irresponsible estate agent!

Kat · 18 June 2022

★★★★★ 4/5

Trustpilot

Purchase

I was informed in every step. They were helpful in the process especially when I had to clarify certain things.

Customer · 12 September 2025

★★★★★ 5/5

Google

I want to thank all the team; both Lily and Jack, they did great to help us with the rent search. Highly recommended!!!

Naci · 22 May 2024