5/5
GoogleExcellent estate agents.very professional.. .staff really helpful and friendly Thank you 😊 …
Agent replied · 19 June 2024
Hi Mick, thanks for the review, really appreciated, all the best from everyone at Hunters
Trusted Agent profile · County Durham
Hunters County Durham reviews
★★★★★
693 reviews across 2 platforms
147-149 Newgate Street, Bishop Auckland, County Durham, DL14 7EN
Hunters's office in County Durham, at 147-149 Newgate Street, is rated 2.8 out of 5 across 693 reviews on two platforms, including 146 Google reviews rated 4.8.
Reviews
Every review we hold for the County Durham office, from every platform, shown as written. First names only.
Google1/5
TrustpilotExtremely disappointing sales experience
It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?
1/5
TrustpilotTerrible
Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.
1/5
TrustpilotThank You but No...
Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.
1/5
TrustpilotRude manager (Sarah)
Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell
5/5
GoogleI approached hunters recently and would like to share how professional, fair priced and efficient they were. Very responsive and courteous staff all round.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Hi Emma, really appreciated, thank you for kind words.
5/5
GoogleWe have used hunters twice for evaluations and also twice when helping clients with property purchases. Hunters are a very professional company and the bishop office have some really helpful and knowledgeable staff. You’ve been asking us to leave you a review as we’re always sending clients that wish to sell to use you... so here it is... five star service and review... thanks you.
1/5
TrustpilotPoor service and follow-up on enquiries
I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.
1/5
TrustpilotDon't use them!
We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.
1/5
TrustpilotAbsolutely awful
Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.
1/5
TrustpilotAwful communication
Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.
1/5
TrustpilotPoor experience for the 2nd time!!!
Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.
1/5
TrustpilotShocking company
Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...
1/5
TrustpilotArrogant bunch of people
Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.
1/5
TrustpilotPoor experience
Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!
5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
5/5
TrustpilotExcellent experience with Hunters
I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus
1/5
TrustpilotAbsolutely useless
Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns
1/5
GoogleKindergarten Poor Customer Service Mr hunters u know and I know problem is young girl and her job in your office not my landlord. You confirmed is her fault not my.
Agent replied · 19 June 2024
Hi Przemyslaw, we will continue to do everything to try to find you a rental property as discussed last night. However this is proving difficult without a reference from your current landlord. Most landlords expect to be able to see this before making the decision regarding letting their home. If we do find a landlord willing to take you we will get back in touch. Kind Regards Hunters.
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
5/5
GoogleBest agents in the area
Agent replied · 19 June 2024
Thanks for the review Matt, appreciate the comments, Kind Regards from everyone at Hunters
5/5
GoogleExcellent service. Would highly recommend.
Agent replied · 19 June 2024
Thanks for the review, reallyvappreciate you taking the time, kind regards, Adam
1/5
TrustpilotDisgusting customer service
Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.
1/5
TrustpilotWe are absolutely disgusted with the…
We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hunters County Durham
How many reviews does Hunters County Durham have?
Hunters's County Durham office has 693 reviews across two platforms: 146 on Google, 547 on Trustpilot (across the whole business).
What is Hunters County Durham's rating?
Hunters County Durham is rated 2.8 out of 5 across all 693 reviews, and 4.8 out of 5 on Google from 146 reviews.
Where is Hunters's County Durham office?
Hunters County Durham, 147-149 Newgate Street, Bishop Auckland, County Durham, DL14 7EN.
