Trusted Agent profile
★★★★★
693 reviews across 2 platforms
147-149 Newgate Street, Bishop Auckland, County Durham DL14 7EN
Hunters's County Durham office at 147-149 Newgate Street is rated 2.8 out of 5 across 693 reviews on two platforms, including 146 Google reviews rated 4.8. The 547 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the County Durham office, from every platform, shown as written. First names only.
5/5
GoogleFriendly, professional and accommodating to questions, queries and customers needs. Highly recommended.
Hi Saar, really appreciate you taking the time to give us a review, hope you are both really happy in your new home, all the best Adam.
5/5
TrustpilotAmazing service!
I had absolutely amazing service when dealing with hunters, they were so professional and kept me involved with every stage of the process. I never had to chase them up for any details, as they were always on top on things! Would 110% recommend.
4/5
GoogleWe were buying a house staff were great and always let us know what was going on
Hi Sharon, thanks, really glad we could help.
1/5
TrustpilotDid not turn up for appointment
Did not turn up for appointment for the house valuation Did not aswere the phone at local office (Kendal)kept me waiting for fifteen minutes then tranfered me to answere phonehead office promised call back none happened
1/5
TrustpilotDO NOT USE!
DO NOT USE!! Send threating letters to older people who do not owe them money after they've not even sold their house for them, disgusting behaviour. I would give 0 stars it it was possible.
5/5
GoogleExcellent service. Very good about keeping in touch at all stages. Friendly staff.
Hi Jenny, thanks, really glad we could get you moving, all the best for the future, Adam.
5/5
GoogleBeen in touch with Hunters the last couple of weeks, looking for a new place to rent in the area and they have been nothing but brilliant. They know their stuff about the local area and are very quick to get back to you when something new becomes available. Totally professional
1/5
TrustpilotPortishead Branch - lack of communication, rude staff
Hunters sales progresses are terrible at progressing sales! They fail to respond to any emails and when they do they are simply rude. The least pro-active people ive had to deal with before, i would not reccomend
1/5
TrustpilotAbsolute clowns
Absolute clowns! Always have a attitude, never want to sort any issues with the property. I left the property 2 month ago and they aren't releasing my deposit, talking about damage when I have emails from them accepting it wasn't my fault. Avoid!
1/5
TrustpilotThey are rude and unprofessional.Didnt…
They are rude and unprofessional.Didnt come up after giving appointment .Reviews on google are fake .
1/5
TrustpilotAllowing gazumping
Allowing gazumping. Awful estate agents. Won’t be using again. STAY AWAY
1/5
TrustpilotWorse experience with estate agents.
Worse experience with estate agents.Scamers, directors own many houses and rent them.You'll definitely have issues with taking back your deposit.Totally don't recommend.🤮
1/5
TrustpilotContacted regarding a property I was…
Contacted regarding a property I was interested in viewing, the lady who took the call was extremely rude and dismissive. never again.
1/5
TrustpilotTerrible agents
Terrible agents. All talk. Estate agent Aysima promises viewings on properties and never delivers. Avoid.
5/5
GoogleExcellent service and lovely staff offering some Great houses .
Thanks Karl, really appreciated.
5/5
TrustpilotThey were all fabulous and very helpful…
They were all fabulous and very helpful would highly recommend 💯
1/5
TrustpilotI had an interest in a property they…
I had an interest in a property they had recently advertised to rent, to be told by there letting agent they had no appointments available to view the property for the foreseeable future, This is apathetic Sunderland branch.
5/5
TrustpilotBest agency I’ve had so far!
Hunters dewsbury have been nothing but helpful and professional throughout my tenancy. Ashraf the manager has helped me a lot during this process and I couldn’t be more thankful for it, great trust and rapport built.
1/5
TrustpilotCalled to enquire about a property…
Called to enquire about a property today 15/03/2021. Shut down at every sentence despite speaking in a friendly way. Awful telephone manner from the lady on the phone. Really put off renting from Hunters now.
1/5
TrustpilotA poor company no management skills
A poor company no management skills. Don't look after property's for tenants or owners. Take your money but dont do there job.
5/5
TrustpilotHighly recommend Hunters Lee
Vikram and Serhan are really nice, responsive and professional. The whole process was smooth and straightforward. Many thanks for your help - really appreciate it! Keep up the great work!
5/5
TrustpilotExpert advice! - Thank you Tom Moorhouse!
Expert advice!
5/5
GoogleI have no fault with the people working at hunters, their rented houses are in tip top shape and they know what their talking about renting wise with the propety. Couldn't have asked for a easer way to move!
5/5
Trustpilot100% recommend
Sold our house through Hunters in Middleton. Very professional, quick with responses to enquires.Good pictures, and a good write up. Sold house very quickly and have done everything we have needed from them.100% recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's County Durham office has 693 reviews across two platforms: 146 on Google, 547 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Hunters is rated 2.8 out of 5 across all 693 reviews, and 4.8 out of 5 on Google from 146 reviews, checked 9 October 2026.
Hunters, 147-149 Newgate Street, Bishop Auckland, County Durham DL14 7EN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.