Hunters reviews

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Google

Wow...Joanne did a terrific job today....sorted what papers we needed to sign, printed them...supplied a envelope..lol and we went off totally done with our needed bits to gey on with our sale/purchase.....thank you Joanne, you did us a great help today.....xx

Andrea · 26 March 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

Hunters were dealing with the property I was purchasing. Being the buyer I wasn't expecting much communication with Hunters throughout the process. However they made contact with me every step of the way to keep, they provided me updates from both solicitors, they advised me when documents were handed in. The level of communication ensured I was fully aware of where we were in the process, it really helped me feel involved and confident they were doing everything to keep the chain stress free as smooth. They were very friendly and professional. If I was to ever move again I would use Hunters as my agents.

Kelly · 16 April 2026

★★★★★ 5/5

Google

When helping my 78 year old mum sell her house they were patient and kind with her. They also kept me informed of everything that was happening even if nothing was happening which was vital as I live 200 miles away. Always gave time to answer questions about things (which may seem routine for frequent sellers of properties but a mystery to normal humans) and offer advice on presenting a house for sale. I can’t rate the team high enough!

Mitch · 26 March 2026

★★★★★ 5/5

Google

I had a really positive experience buying my house through Hunters. Communication was excellent throughout the whole process and they kept me updated every step of the way, which made what can often be a stressful time much easier. Nothing ever seemed too much trouble and the team were always happy to answer questions or help when needed. Every member of staff I dealt with was friendly, professional and genuinely lovely. I would definitely recommend them to anyone buying or selling a property. A great team who made the whole process feel straightforward and I felt supported from start to finish!

Emma · 16 March 2026

★★★★★ 5/5

Google

Absolutely fantastic services from Bev, we arrived earlier and Bev was very polite and helpful. My appointment was scheduled to 4pm but since we arrived earlier she was happy to show us the house and answered all the questions we had. …

Zaluar · 16 December 2025

★★★★★ 5/5

Google

A pleasure to deal with. I had a fantastic experience with Ella and the team. From start to finish, the team was professional, approachable, and proactive in keeping me updated throughout the process. They really listened to my needs and went above and beyond to make sure everything ran smoothly.

RubyTurner · 13 September 2025

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 5/5

Google

Ruby is a real credit to the business, I’ve bought and sold 20ish properties, and she stands head and shoulders above anyone else I’ve ever dealt with

Lawrence · 16 January 2026

★★★★★ 5/5

Google

We contacted Hunters to explore our property options, particularly around extending our home, and to better understand both current and future values. From the outset, the service we received was exceptional. Adam visited our property with genuine interest and took the time to understand how we currently use the space and how we hope to use it in the future. His thoughtful suggestions opened our eyes to possibilities we hadn’t considered, creative yet cost‑effective ideas that could give us the extra space we’ve been craving. What impressed us most was Adam’s honesty and depth of knowledge. He provided clear insight into the current market value as well as the property’s potential, even highlighting grants we might be eligible for. His advice helped us think far beyond our initial plan and gave us confidence in the decisions ahead. Hunters have proven themselves to be true experts in their field, professional, approachable, and genuinely invested in their clients. Adam, in particular, deserves recognition for helping us picture the full potential of our home and for giving us so much to consider. We would not hesitate to recommend Hunters, and if we ever decide to sell, they will be our first choice of agent.

Angela · 28 November 2025

★★★★★ 5/5

Trustpilot

Wish I could give more stars

Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟

Sally.littlehotmail.co.uk · 4 September 2025

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

Invasion of privacy-HUNTERS LETTING AGENTS IN TRING-why not answering e mails matters

HUNTERS LETTING AGENTS IN TRINGThinking of renting via Hunters in Tring?My experience is very poor, at the moment they are not even replying to my e mails. Have had lots of problems with hot water etc, but my Xmas has been ruined by landlord taking it upon themselves to enter my home, poke around, opening cupboards etc, comment on water heater left on, all whilst I am away, under the pretext of a non essential repair that has been outstanding for 4 months at least. Hunters seem to think this is all ok, no reply to any of my e mails (nothing new there), for the last 4 days. I think this is really irresponsible behaviour by a letting agent as this feels like an invasion of privacy, am struggling to get early flight home to try to stop this from happening.I think there are good reasons why Hunters don't actively have a trust pilot account, on reading the reviews that is understandable.

Julie · 28 December 2024

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

We recently purchased a property through this Estate Agency and I really can't speak highly enough of them, particularly Ella Steadman-Lloyd, Ella played a pivotal role in moving our purchase forward when it continually felt as if the whole process was stalling or worse still all about to collapse, Ella was always on hand to act as a bridge between us and the vendor and our respective solicitors and was always the voice of reason, can honestly say we would not be in a position to actually move house in the next few days without Ella's help, she is an absolute asset to this Agency.PositiveResponsiveness, Professionalism

Linda · 27 August 2022

★★★★★ 5/5

Google

I chose Hunters to market the family home following my Mother's passing earlier this year. It proved to be a good decision The property was well presented via professional photos & write up. Ella Steadman and her team carried out the work in a highly professional and efficient manner, always keeping me well informed on the various stages of the sale. Ella was particularly pro-active in progressing the later stages of conveyancing ( extended due to Covid) with the buyer's team and liasing with my Solicitor, to reach a satisfactory conclusion . Thank you Ella for a job well done. I will have no hesitation in recommending Hunters to anyone seeking to sell a property.PositiveResponsiveness, Quality, Professionalism, Value

Dave · 27 August 2022