mov8 Real Estate Corstorphine reviews

★★★★★ 1/5

Google

Very poor service, mixed messages with communication, multiple contact members od staff, everything last minute, causing lots of unnecessary stress and anxiety in what was a relatively straight forward purchase. Incorrect invoicing, attempted to overcharge no apology. Gave feedback when business concluded and finally received fruitless apology. Would not use again.

Chris · 19 February 2020

★★★★★ 5/5

Google

Excellent! The Mov8 team guided me gently and efficiently through the process of selling my property. I was communicated with at every step from initial valuation, photography and marketing. A client portal gave me access to a diary showing viewing appointments.The property sold in 3 weeks.I couldn't have had a better experience.

Fiona · 17 September 2019

★★★★★ 4/5

Google

Sold today! After 6 weeks on the market, confirmation of our sale came this morning. Thanks to all involved at Mov8. From the initial meeting to engagement them as our estate agent to Susan and Thomas throughout the process, we're happy with the service provided. Would definitely recommend them to others! Mr & Mrs R. Orr

Perrotine · 1 August 2015

★★★★★ 5/5

Google

I've paid ~3k for everything and barely did anything (except visits). I think it's a really fair price for organising everything from start to finish with little input from myself (i had moved abroad). I'm very happy with the service, mov8's people were good at their job and easy to reach.

Olivier · 21 December 2019

★★★★★ 1/5

Google

We are currently trying to buy a house through Mov8 and are terribly disappointed with the service. We noticed an issue with the boundaries of the property on the deeds and informed them over a month ago that correction needed to be done in order to complete the sale. If things went any slower they would stop, the feeling we have at the moment is that their conveyancing team is not proactive at all and seems completely indifferent in retaining our interest in the property. We received zero update since the last 7 days despite giving a deadline when we would pull our offer. On the cutoff date still no update or even a single email, the paralegal in charge of the case is on leave and the case hasn't been handed over to anyone during her absence. So we are really wondering at this point why we should keep waiting and how many more months this will take to get sorted? I feel sorry for both ourselves and the seller as I think we all deserve better than the passive and nonchalant service Mov8 is providing. Appalling. We will make sure to share our experience and we will avoid any properties advertised by Mov8 in the future.

Clar · 14 November 2020

★★★★★ 5/5

Google

Great service, photos were very professional and everything was organised very quickly from home report to viewings. Viewers who came to see my property also commented that Mov8 were quick to return calls etc. It didn’t matter that they are based 30 mile from me, the service was still top notch.

Christine · 17 September 2019

★★★★★ 5/5

Google

Smooth conveyancing process for both sale and purchase. We were kept up to date, and communication was prompt throughout

Scott · 24 January 2024

★★★★★ 5/5

Google

Quick responsive service and helpful in giving me a better und standing of the selling process

Hassan · 19 March 2024

★★★★★ 4/5

Google

Team were professional to deal with and the sale and purchase went through without massive issues. Cheers

Ziggy · 23 February 2024

★★★★★ 1/5

Google

I enquired about one of the properties they have for sale just to be told they will phone me back but they never did, as a homeowner and potential seller I will avoid them for sure.

Kat · 30 July 2022

★★★★★ 5/5

Google

Mov8 recently sold out house. Excellent service, guidance and support throughout from a company which specialises in house sale. Fixed price charging ensured that we knew exactly what costs would be involved. Staff involved in both sales and conveyancing were professional and knowledgeable. All in all a good experience.

Bob · 17 September 2019

★★★★★ 5/5

Google

Mov8 have been fantastic in helping us sell our home and also buy our new one. The whole process was explained to us clearly and there were no surprises. We have been kept up to date throughout and would definitely recommend Mov8 to friends and family.

Marc · 30 July 2020

★★★★★ 5/5

Google

Excellent service and made selling my flat a seamless process

Kathleen · 29 May 2024

★★★★★ 5/5

Google

Mov8 have been excellent in selling my place. I don't live in Edinburgh anymore and they have taken care of everything for me. From first valuation to sale everything has been communicated well and I have had excellent service from anyone I have spoken with. Highly recommended!

Jen · 21 November 2019

★★★★★ 5/5

Google

Fast, efficient and realistic, from the beginning they set themselves apart from the High Street Estate Agents who'd been round. Their literature was clear and relevant, the service by email was punctual and professional and, best of all, they sold my house in under 9 weeks. I would definitely recommend Mov8.

Jack · 18 September 2015

★★★★★ 5/5

Google

Have used this company a few times now, the staff have always been very professional and friendly and made buying and selling a proprrty relatively easy for me (as I had little knowledge of the process). I was happy with the fees compared to other quotes I received. I would recommend!

A · 1 November 2023

★★★★★ 1/5

Google

I enquired about one of the properties they have for sale just to be told they will phone me back but they never did, as a homeowner and potential seller I will avoid them for sure.

Kat · 25 March 2022

★★★★★ 5/5

Google

Mov8 have been fantastic in helping us sell our home and also buy our new one. The whole process was explained to us clearly and there were no surprises. We have been kept up to date throughout and would definitely recommend Mov8 to friends and family.

Marc · 22 October 2019

★★★★★ 1/5

Google

Bad, bad, bad. Don't fall for low rates; you will get what you pay for. Mov8 used a wrong pricing strategy for the sale of our property. They don't give you direct access to the dedicated handler for the sale, they make mistakes in the ad and then take ages to correct them. The legal team is even worse and all you hear from the solicitor is 'I have other deals to close' and 'I sent them an email, what more do you want me to do?'. When I went to Mov8 office to sign the final paperwork for the sale of my property, the solicitor didn't even offer a handshake, let alone a cup of coffee or a glass of water. Perfectly sums up Mov8, the Ryanair of estate agents. Avoid, avoid, avoid!

Aleksandar · 17 September 2018

★★★★★ 1/5

Google

Truly awful service when we sold our flat in Corstorphine. We were misinformed from beginning to end. Quite a few incidents occured that left us with absolutely no faith in Mov8, I am involved in the property market through work so know the process and what to expect and I was totally shocked at the ineptitude, the incidents included: 1) I specifically asked before deciding to market with Mov8 whether we would be advertised on Right Move straight away. I was assured we would be. We then noticed our flat was only on ESPC and when we queried this it emerged that Mov8 have a deal with ESPC for exclusive rights for advertising for the first week, so we were totally misinformed. 2) We were told one morning that we had received a fantastic offer for our flat. We were over the moon and accepted it, we contacted the solicitors for the house we were moving to and told them we could proceed, we told family and friends and organised the move out. We were then informed 8 hours later that they were also marketing another flat in our block and they had made an error - the offer had been for the other flat. We were obviously really upset but felt like we couldn't swap estate agents because we had already paid a large upfront fee. 3) During the following week we had viewers turn up at our flat that were organised through Mov8 but that we were never informed of, we had to turn one away who turned up at night just after arranging through Mov8 as we had an appointment we couldn't change and were just leaving the flat, we never heard from that viewer again so he was obviously put off enough not to make a repeat viewing. We had to chase Mov8 for information about viewings and every time we contacted them we spoke to a different person who had absolutely no knowledge of our file and we had to explain the whole situation from scratch again. 3) A week later we received two offers on the same day, one quite a bit lower than the other. The lower one was also conditional on the offerer losing out on another property he was offering on the following day. We got a phone call from Mov8 at quarter to 5 that night suggesting that we set a closing date for the following morning in order to ensnare this gentleman who had made the lower offer. We couldn't get our head around this advice for a number of reasons, firstly that the offer Mov8 wanted us to secure was quite a bit lower than the other and secondly if we set a closing date late one evening for the following morning, that gave other potential offerers no time at all to notice online that there was a closing date and to make an offer, and it had not occured to Mov8 that they would need to contact these people and tell them about the closing date. Luckily we did not follow this advice and told Mov8 we wanted to set a closing date for 3 days time and that they would need to inform everyone who had noted interest that this was happening. We have an estate agency branch in the firm I work in and when discussing it with colleagues, they were absolutely appalled by the advice we were given and couldn't believe any trained professional would suggest this. 4) At the beginning of the marketing we told Mov8 that we did not need them to do our conveyancing . We were assured this was fine and they noted it on file. When we accepted an offer they apparently lost the note that said we were not using them for the conveyancing and our solicitor did not receive the offer for almost 2 days, which caused additional stress when we had thought at this point there was no further way Mov8 could make a mess of things. We relayed all this to Mov8 and we received a £200 discount for all the trouble, however considering the fact that we had such awful service which caused us stress and upset and effectively had to tell Mov8 how to market our own property as they themselves had no idea, we feel this was not adequate and feel sympathy for people using Mov8 who may not have the confidence to challenge their decisions and would accept their errors and awful suggestions.

Katie · 31 July 2018

★★★★★ 5/5

Google

Great and speedy service, quick to respond, regular contact, professional - no complaints!

Iona · 23 February 2024

★★★★★ 5/5

Google

Polite, efficient, quick to respond. Everything handled well. Would use their services again.

Nick · 23 February 2024

★★★★★ 5/5

Google

Kim Baillie is amazing handled everything smoothly Thank you for everything

Amelia · 31 January 2023

★★★★★ 5/5

Google

I would highly recommend using MOV8 when selling a property, the process was made so easy. From the valuer Alan to the property negotiator Louise the whole team were a pleasure to deal with and made sure the whole process went as smoothly as possible.

Keith · 17 September 2019