Miller Countrywide Falmouth Sales reviews in Cornwall

★★★★★ 1/5

Google

Overcharged me in a over-the-phone payment and refused to refund me upon discovery, I had to start an inquiry with my bank to get the money back. Called me at work telling me I need to come home and unlock doors for a viewing (which they did not give me 24 hours notice on) and laughed at me when I told them they'd have to pick the keys up from me. These people think they own you because you're a student - do yourself a favor and find a different company to rent from.

Troy · 10 November 2019

★★★★★ 5/5

Google

I am A first time buyer and seller who is recently widowed and this is a very scary thing for me to do, the reason i wanted to sell is because my late husband and i had planned to downsized but didn't and now the time is right for me to move. When the house went on the market with millers and Lucy Ellis, she went through everything and supported me when i was very emotional form the situation. Since i have had lots of dealings with nick the manager and lucy and they have always helped me and kept me up to date with whats happening. Now today i have found a property i wanted to buy and the team are organizing me on what will happen next. Thank you nick and lucy for all you do

Susan · 10 November 2019

★★★★★ 5/5

Google

Excellent service from Miller Countrywide, especially Danielle. The process was very quick and efficient, and they where always available to answer any questions. would recommend for anyone looking to move home

Sam · 10 November 2019

★★★★★ 5/5

Google

Happy with our lovely little flat, everything went pretty smoothly. Danielle was always at the end of the phone for my many questions & she was an absolute pleasure, thank you!

Emma · 10 November 2019

★★★★★ 1/5

Trustpilot

-1 if I could

-1 if I could Please can a manager contact me before I have to take legal action. The Local branch is useless and have left us over Christmas with disabilities in our household with serious maintenance issues. I need it done no one will listen no will pay for it, its making us iller and no one at millers cares. I'm contacting my local mp, shelter and legal advice if nothings done. Im sick of being ignored because I rent

Penny · 5 January 2024

★★★★★ 1/5

Google

Terrible letting agency, zero stars. They let out a property to me (could not let me view it as they didn't have keys!) when I finally got access, the day I was due to move in, it had been trashed by previous tenant. I had a choice to live here or become homeless! Both Miller & landlord said property was unsafe, dirty, substandard & would not live there, yet both were happy for me to live there. After they made lots of promises to fix the flat quickly, with me paying full rent & deposit, nothing changed and they refused to release me from my tenancy agreement. I had to involve council housing enforcement officer to get gas, electrics & steps fixed- this involved legal paperwork being issued. It's been the most horrendous & stressful time of my life. Miller are hopeless, they have no policies to deal with problems and will actively lie to tenants as an apparent unofficial policy. They wouldn't even give me a contents & condition report. TERRIBLE LETTING AGENCY AVOID AT ALL COSTS!

Diane · 10 November 2018

★★★★★ 5/5

Google

I must say that Gary, Phil and the rest of the team have been awesome from the day we first met them. Total professionals all round. Speedy responses via email or phone calls to any enquiries we had. They have definitely gone above and beyond with all the help they have provided us. I would give more stars if Google allowed it!

Andy · 9 November 2022

★★★★★ 5/5

Google

Had a very good experience with Tamsin, everything sorted quickly and no complaints at all. Happy tenants. Johanna has been very pleasant to deal with also!

Stefano · 9 November 2020

★★★★★ 5/5

Google

Good offer received very quick, Susan has been very good. Attentive, always kept us well informed & up to date with progress & followed up with any we had.

Robert · 10 November 2019

★★★★★ 1/5

Google

One star is even too much. Called to arrange a view of a property in Budock to rent, the same day of the advertising: "apologies, I'm just back from there. It's not available any longer". The day after as the advert was still there I wrote an email "if still available please call us. We are really interested". After 2 days no answer received but the advert was still there, so I called to arrange a view "yes of course, we'll call you back with a date". No call received for days, so I called again and finally a date and time was booked: 12:15 on a saturday which was about 12 days away from my first call. At 12:13 while parking in front of the house the estate agent was friendly welcoming someone else to view the house. No apologies for the delay was given to us. We patiently waited in front of the property for around 20 minutes. We loved the house, we said we'd like to hold it immediately "that's not possible I'm afraid, there are other people interested. You will be called on monday to collect details about you so the landlord can decide". Seemed fair. Monday I sensed nobody would have called me so I called the office "we don't need any detail, we'll forward what we have to the landlord tomorrow and he'll decide." So I said "Apologies for being pedantic but exactly what detail will you forward? You don't have nothing but my name and phone number. How will the landlord decide?" Annoyed the agent said "well then give me any details you feel the landlord may need and I'll forward to him." Like i.e. we both have permanent jobs within walking distance from the property and we are very well referenced. "ok we'll let you know if it has been successful or not within 48hrs". The day after the "let agreed" appeared and of course nobody called me. Is it just me to think they probably had some friend who wanted the house and not even passed anyone else detail to the landlord? In this case hope he'll read this. Maybe I'm wrong but briefly: dodgy, unprofessional and terrible communication. I will never consider again any property from this estate agent.

Annalisa · 10 November 2017

★★★★★ 5/5

Google

Kian assisted us with viewing a property recently and we couldn't have been happier with his service. Smart, polite, well prepped and above all very accommodating. Well done.

Dale · 23 November 2024

★★★★★ 5/5

Google

Johanna was friendly, professional and informative. She was always there to guide us through the procedure and made the whole transaction easy. A delight to deal with.

Shirley · 10 November 2019

★★★★★ 3/5

Google

Brought my son to view a flat in helston for uni, loved the flat, landlady was very positive talked about items she was leaving the following day he got an email saying she had changed her mind if there was doubt why didn't someone tell him because a 10 hour drive is no joke NB I'm told you were extremely helpful to my son and and my original 1 star was unfair so I have amended my review .

Steve · 9 November 2023

★★★★★ 1/5

Trustpilot

Conditional Selling

Would not allow us to view a property without providing proof of funds to purchase - just to view, not when making an offer. Funny how this only came up when they were plugging their mortgage services and were desperate to book an appointment. Company interests above those of the seller and buyer. If you are thinking of selling with this company, just think of all the buyers they won’t allow to view your home. Can’t be in your best interest can it?

Anon · 6 September 2023

★★★★★ 5/5

Google

James at M-C Falmouth, assisted me in finding a suitable home in Cornwall. We moved from London and had only seen a video of the house. He ensured the property was handed over very smoothly with no hassles, and with everything in place. He went above and beyond with all the nitty gritty details including helping me with all my on-line bills. Thank you kindly,PositiveProfessionalism

Frances · 9 November 2021

★★★★★ 5/5

Google

I have used millers of Falmouth to sell two properties in the Falmouth area. Gary helped me on the first occasion and Kieran the second time. On both occasions I was extremely impressed with how hard they worked on my behalf. Will use them again.

Adam · 9 November 2023

★★★★★ 5/5

Google

Excellent service - very helpful and quick to reply to any questions. Always attentive, and any problems solved quickly. As landlord can recommend Miller Countrywide Falmouth branch.

June · 11 October 2024

★★★★★ 5/5

Google

Thank you to all the team at Miller Countrywide Falmouth. Throughout the process of selling a parkhome the team were excellent. They were available, helpful and highly communicative. Always making sure they did the best for me as a seller. They will be my first port of call when I next buy or sell a property.

Tim · 9 November 2022

★★★★★ 5/5

Google

Tamsin, Johanna and the team rented out my flat for me in Falmouth. They were really responsive and got loads of viewings in quickly and the property was rented out in no time. I also appreciated how flexible they were in their approach to smooth the process along. Many thanks.

Esther · 9 November 2020

★★★★★ 1/5

Trustpilot

Would not recommend Miller Countrywide

Would not recommend Miller Countrywide. Unlike most Estate Agents they do not complete the Memorandum of Sale in-house. Consequently you can add 2 weeks to an already ridiculously long exchange/completion

Andrea · 26 August 2025

★★★★★ 1/5

Trustpilot

FALMOUTH BRANCH ARE THE WORST LETTING AGENTS OUT THERE. AVOID AND DO NOT USE

FALMOUTH BRANCH IS EASILY THE WORST LETTING AGENTS IN THE UK. INCOMPETENT STAFF, NO IDEA OF CUSTOMER SERVICE, NEVER REPLY TO EMAILS OR CALLS. JUST AVOID AT ALL COSTS. I CANNOT STRESS HOW AWFUL FALMOUTH MILLER COUNTRYWIDE IS FOR LETTINGS. IF I COULD HAVE GIVEN THEM ZERO I WOULD HAVE

Sonia · 13 December 2024

★★★★★ 1/5

Trustpilot

Scum

Scum! In a nutshell, they'll say what they need to until they have your money and then you don't exist. Estates agents remind me of politicians, lying, sleezy and generally not nice people. They all take money for doing nothing and the world would be a better place if they all just disappeared, a bit like they do after taking your money.

Stopstalkingme · 1 June 2024

★★★★★ 5/5

Google

Absolutely recommend, had a fantastic experience which was smooth start to finish! Cian handled our letting and was extremely personable and helpful.

Johnty · 11 October 2024

★★★★★ 5/5

Google

Nick, Durian and the team went the extra mile to help me find a property in the Falmouth area.

Kate · 10 November 2019