Miller Countrywide Falmouth Sales reviews in Cornwall

★★★★★ 5/5

Google

Great help from Gary and Daniele. House put on market very rapidly. Sale agreed at high asking price before any other company would even look at it! Whole process handled very efficiently with an excellent outcome for all concerned, especially during difficult Covid restrictions Can thoroughly recommend Gary and his team at Falmouth.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 13 January 2022

★★★★★ 5/5

Google

Jess is kind. she is punctual and determined with her organizations. She has supported our moving arrangements wonderfully and has been a champion in communication. Especially when some unexpected hold ups came up Jess was able to help balance and arrange our situation smoothly and seamlessly. Thank you Jess.!

Golden · 9 November 2022

★★★★★ 5/5

Google

James is really helpful and professional, helped me through the whole process of renting my dream flat with beautiful sea views. "great 5* service and excellent communication" thanks buddy keep up the good work.

JQ · 9 November 2023

★★★★★ 5/5

Google

Fantastic professionalism in house welcoming. We were greeted by smartly dressed professionals who provided us with a letting packet containing all important information about our let and property as well as a goodie box ! Such hospitality. During our tenancy we have had swift and efficient communication from agents, dealing with issues promptly and in a friendly manner. 5 stars !

Dominique · 11 October 2024

★★★★★ 1/5

Trustpilot

Unreliable, untrustworthy and probably unlawful

We approached Miller Countrywide in Truro to view a property.As expected they asked for our buying position before arranging a viewing, but then shockingly expected us to send all our financial information to them by email before they would allow a viewing to take place. That is just to to view a property, not make an offer, and an expectation that we would send bank statements to them by unsecured email.I refused and noted I considered their information collection to excessive and therefore probably unlawful under GDPR. The person I was talking to stated that this was their Covid policy and that she would get her office manager to call me back on Monday.1 month later we have still not been contacted by them.So as a buyer if you wish to use a company that will demand excessive information from you and expect you to risk your information being used fraud just to view a property, use Miller Countrywide.As a seller, if you are happy to have your property excluded from viewing by a cash buyer due to your agent probably acting unlawfully, use Miller Countrywide.For me, I will never use a company that not only wishes me to place my banking details at risk for no valid reason, but in response to a promise to call me on Monday to justify their actions still has not contacted me a month later.

Jason · 2 March 2022

★★★★★ 5/5

Google

Absolutely awesome customer service, James was super helpful and a life saver when I got locked out of my room, he went above and beyond helping me get back in.

Oli · 9 November 2023

★★★★★ 5/5

Google

Excellent, friendly and responsive staff. A pleasure to conduct business with. Gary and Danielle were our most regular points of contact and both were so helpful and sympathetic. Definitely the best experience we have had with an estate agent, ever. Highly recommended.

David · 9 November 2022

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service Lost all the keys to property. Set up a utility service without permission or paperwork leaving me a bill of £500 even though property was vacant for a year. Customers service not helpful. I would strongly advise against using this company whether it be for rental or sales.

Karen · 30 January 2026

★★★★★ 5/5

Google

We have just completed a lengthy sale of our property, which took 19 months and four buyers! Gary, Danielle and the team have been tireless in their efforts to bring this to a conclusion, and we are extremely grateful to them all for their professional service. Thank you all!

Wendy · 9 November 2021

★★★★★ 5/5

Google

Nick and the team have worked very hard to secure a deal on the property we wished to purchase. I found I could be very honest and straight talking to Nick and he understood our requirements. He went above and beyond to help us and I am extremely grateful for everything he did.

Laura · 10 November 2019

★★★★★ 5/5

Google

Johanna has been an excellent agent. Our letting process was very smooth thanks to her effective and prompt communication. The great service continued even months after the start of our letting contract when we had to deal with some issues with the property. I would definitely recommend Miller Countrywide and Johanna as agent.

Simona · 10 November 2019

★★★★★ 5/5

Google

Miller Countrywide have been amazing. Danielle and Gary made our first time buying experience as stress free as possible. Their support, hard work and promptness was invaluable. We felt taken care of throughout the whole process and would definitely recommend their services. Thank you!PositiveResponsiveness, Professionalism

Grace · 9 November 2021

★★★★★ 1/5

Trustpilot

Sleazy, Tacky Tactics

I have received several mailshots from this estate agent. All are unsolicited. In order to stop these unwelcome mailings I have to contact a third party- editmy info- and give my full details, including my email address. No doubt this will then lead to more unwanted rubbish. I appreciate that Miller has many poor reviews and no doubt is trying to increase business, this is not the way to achieve this! Should I wish to move house in the future they can be sure that I would not consider using them.

Lily · 25 January 2025

★★★★★ 1/5

Trustpilot

Recently rented a property from the…

Recently rented a property from the Truro Office for 18 months, never had a property inspection or visit, huge amount of maintenance issues but the out of hours contact system is dysfunctional and not fit for purpose. Telephones rarely answered and gets diverted to other branches often told they are on the phone when actually the person you may need to speak to is not working on the day. Property owner makes false allegations of damages and staff dealing with the matter were unhelpful, rude and abrupt - clearly having the Landlords side who is their customer. Worse agent I have ever used.

Martin · 15 January 2025

★★★★★ 5/5

Trustpilot

Ketan at Falmouth

Ketan was amazing for me throughout my experience. Always helpful and a genuine person. Felt like he was always invested in me getting my house. As I’m a first time buyer I had very little knowledge on how this works but Ketan was knowledgeable and supportive.

Tom · 6 June 2024

★★★★★ 5/5

Google

We cannot thank Frank and Nick enough for their help with the sale of our property. It has been challenging to say the least, but we were kept up to date every step of the way and they have been professional and courteous at all times. Would not hesitate to use again.

Shaun · 10 November 2019

★★★★★ 5/5

Google

My wife and I recently started a tenancy agreement for a property managed by Danielle Carter from Miller Countrywide Falmouth. Danielle has been very helpful and is knowledgeable and friendly. She responds to questions promptly and inspires trust and confidence. It has been a pleasure to do business with her. Thank you.

Robert · 10 November 2019

★★★★★ 5/5

Google

We purchased a house being marketed by Miller Countrywide. Danielle was brilliant, pro-active, responding immediately to all our questions, and driving both sellers and our solicitors along when there was any sign of a delay. I would recommend Miller Countrywide Falmouth.PositiveResponsiveness, Professionalism

Barbara · 9 November 2021

★★★★★ 5/5

Trustpilot

Fantastic staff very helpful…

Fantastic staff very helpful understanding always ready to advise and listen and understand and explain everything

Carol · 12 August 2026

★★★★★ 1/5

Google

Unfortunately my experience with this branch has been terribly disappointing. In fact they have been the most unresponsive, unhelpful lot I have dealt with in many years of renting. Their failure in communicating with the landlord led to the prospect of losing my entire deposit. Not even once James or the Falmouth branch called me back to discuss the matter, washing their hands and diverting all requests to headquarters.

Nicola · 9 November 2023

★★★★★ 5/5

Google

Excellent service from the Falmouth branch. All the team have been working working hard to sell our house and find a new place for our family. Big thanks to Nick for keeping on top of everything and keeping us updated on all the new properties that came onto the market.

Paul · 10 November 2018

★★★★★ 5/5

Google

Myself and my partner have had a great experience with Miller. James Harvey has been extremely helpful throughout our process of securing a flat and helped us get moved in very quickly. We definitely recommend. :) Thank you!PositiveResponsiveness, Quality, Professionalism

Martha · 9 November 2021

★★★★★ 5/5

Google

very smooth transactions dealing with Nick and the team, sold my property very quickly, very helpful in then finding one to buy. would recommend to others if they need help in first time buying or selling. The staff are helpful and friendly always came back to me.

Wendy · 10 November 2019

★★★★★ 4/5

Google

Lovely people, very helpful, especially James, very good at sorting things out and keeping in touch with what's needed.

Joe · 11 October 2023