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Sherry FitzGerald Cork New Homes reviews

4.1

★★★★★ Great

277 reviews across 2 platforms

6 Lapp's Quay, Cork T12 XHF6

Part of Sherry FitzGerald Cork New Homes, see every office.

Sherry FitzGerald Cork New Homes's Cork office at 6 Lapp's Quay is rated 4.1 out of 5 across 277 reviews on two platforms, including 105 Google reviews rated 4.4. The 172 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.4 / 5

105

Reviews on Google

This office

Trustpilot logo

172

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cork office, from every platform, shown as written. First names only.

4/5

Google

Both sold and purchased a house last year with Sherry Fittgerald, Stuart O'Grady handled both processes and was extremely professional throughout. He was very accomodating in getting us accesss to the purchased house so that we could take measurments etc. I coudlnt fault him and calls if not answered immediately were always returned promptly. Unfortuntely I have to take away one star as the person who replaced Stuart when he was away on annual leave was frustrating to deal with; turned up late to our open house leading to some embarrassed viewers and was unprofessional.

Patrick · 24 November 2023

Agent replied · 23 November 2024

Thanks for taking the time to leave a review Patrick. It was a pleasure to do business with you and we wish you all the best for the future. Kind regards, All the team at Sherry FitzGerald Cork

1/5

Google

Very Poor responses.. Would not recommend this builder. Once you get signed a deal for new home or contract, Sherry fitzergerald wont take any responsibility.. they will just ask to tie in builder. In which Builder wont respond nor cooperate for anything ... Even if there is delay in lead time, They are least bothered. Since its a big company, People or point of contact gets changed very often and you loose all previous communications... Not at all happy dealing with sherry Fitzgerald... Sent email per response below.. No action till now.. My very simple question, How do you sell a brand new house nearly half a million worth ,without a simple door canopy.. which is a very basic functional part of house.. As it was very rainy, The water flooded inside house the very first day of getting keys.. Very very bad…

Anand · 2 November 2023

Agent replied · 28 August 2024

Thank you for taking the time to leave feedback. We are sorry that your experience with our Cork Branch was unsatisfactory. We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap. Regards, Sarah

5/5

Trustpilot

House Sale

Ed Reilly, Sherry Fitzgerald has just completed the sale of our home. I found Ed and his office staff very professional right through the process. I chose Sherry Fitzgerald because they had a very good knowledge of properties in the area. It was a pleasure to deal with Ed and his team. The house photography was excellent and the sale was handled professionally. I would have no hesitation in appointing Ed and his team to sell a property for me in the future.

MlByrne · 9 April 2025

5/5

Trustpilot

Professional

I had a great experience working with Linda Christopher from start to finish. She was professional, responsive, and made the whole process feel straightforward and stress-free. Communication was clear at every stage, and she was always available to answer questions or provide guidance when needed.

Miss · 18 March 2026

5/5

Google

We sold our house and bought our new home with Stuart O Grady. Stuart was exceptional and I can’t recommend him enough. He was always professional, polite, calm, patient and never pushy. We never once felt under pressure from him, both in the sale process and the purchase of our new home. He always went above and beyond to help us and to make things run smoothly. We are very grateful. 5 stars all the way!PositiveProfessionalism

Jane · 29 August 2022

1/5

Trustpilot

We as a customer we have right to know…

We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.

Hemanth · 8 September 2023

Agent replied · 23 August 2024

Dear Hemanth Kumar Narayanswamy, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you to confirm which office your were dealing with.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah

5/5

Trustpilot

Sherry Fitzgerald's communication with…

Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.

Helen · 6 January 2023

Agent replied · 23 August 2024

Thanks for taking the time to leave a review Helen, we wish you all the best for the future.All the team at Sherry FitzGerald

1/5

Google

We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.

Paul · 29 August 2023

Agent replied · 28 August 2024

Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann O’Mahony

5/5

Google

Excellent agents, Stuart O'Grady, helped with the purchase and to selling of our property. Everything is handled professionally and in precisely. I will use them again when we purchase a new property

Jonathan · 29 August 2023

Agent replied · 28 August 2024

Hi Jonathan Thanks for taking the time to leave a review. It was a pleasure to do business with you and we wish you all the best for the future. Kind regards, All the team at Sherry FitzGerald Cork

4/5

Google

Extremely unprofessional!!!! I was told that a viewing will be arranged with the prospective tenants and then I was completed ghosted. All my emails went unanswered. If the house was given to someone else, then the same can be updated to the people who expressed interest in the property!! Edit: They reached out to me later on and gave me an update on the same. They were apologetic and tried to rectify things which is what customer service is all about. Kudos to them for that!!

Sneha · 29 August 2023

Agent replied · 28 August 2024

Dear Sneha, Thank you for taking the time to leave feedback. We are sorry that your experience with us was unsatisfactory. We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch with you as soon as possible. Kind regards, Sarah

4/5

Google

Both sold and purchased a house last year with Sherry Fittgerald, Stuart O'Grady handled both processes and was extremely professional throughout. He was very accomodating in getting us accesss to the purchased house so that we could take measurments etc. I coudlnt fault him and calls if not answered immediately were always returned promptly. Unfortuntely I have to take away one star as the person who replaced Stuart when he was away on annual leave was frustrating to deal with; turned up late to our open house leading to some embarrassed viewers and was unprofessional.

PatrickOs · 29 August 2023

Agent replied · 28 August 2024

Thanks for taking the time to leave a review Patrick. It was a pleasure to do business with you and we wish you all the best for the future. Kind regards, All the team at Sherry FitzGerald Cork

1/5

Trustpilot

Unprofessional and very disappointing

My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.

Liat · 4 January 2022

5/5

Trustpilot

Instructed Sherry Fitz to sell my home…

Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.

Ger · 21 October 2021

5/5

Google

I recently sold a property with Sherry Fitzgerald Cork. From start to finish, Gillian McDonnell was so friendly, professional and helpful guiding me through the whole process. She gave great advice on preparing the property for sale. She kept me to date with any progress on the sale and practical advice after going sale agreed and up to sale closing. She also worked exceptionally hard to get the best possible outcome for my property sale. I’d highly recommend Gillian and Sherry Fitzgerald Cork if you’re looking to sell, or indeed, buy a house anytime soon.

Ken · 29 August 2021

5/5

Google

We recently purchased a property with Sherry Fitz. Prior to purchasing we were looking & bidding on other properties. During this time we came to know Johnny O'Flynn in the Cork office. He was absolutely amazing to deal with, went above & beyond his duty multiple times - often taking calls / texts from both my wife & I while on holidays. Post purchase, on multiple occasions he arranged access to the house for us, giving up his own time to work in his car while we discussed plans inside. I would 100% recommend Johnny & Sherry Fitz. Johnny made everything easy for us - they say buying a house is one of the most stressful times - they didn't deal with Johnny. Fabulous service. The only sadness is I've nothing to pester Johnny with anymore.

Ian · 29 August 2021

5/5

Trustpilot

I have just bought my very own and…

I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card 😊 thank you for all your help and great support!!! Simply the Best!!!

Kristina · 16 December 2023

5/5

Trustpilot

Shining Star in Sunny South East

As recent purchasers of a residential property in Co. Wexford facilitated by vendors auctioneer Aisling McGrath of Sherry Fitzgerald Haythornthwaite. We would highly recommend Aisling and her colleagues in branch who offered a skilled and professional service from virtual viewing, right through to on site viewing and handover. Aisling ensured that there was a constant line of communication between vendors and purchasers and really went the extra mile to close the sale in a timely manner. 5 star service all the way !

Fi · 31 May 2021

2/5

Trustpilot

Big in size, small in spirit

We recently bought a new build in Longwood and, sadly, our experience with this agency was less than positive.

J · 14 December 2025

Agent replied · 21 March 2026

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with our franchise office and take feedback like this seriously. We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution. Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible. Kind regards, Sarah

5/5

Google

Extremely happy with the service provided by Sherry Fitzgerald, in particular Stuart O'Grady. I had regular communication throughout the sale and Stuart was extremely helpful at every step.

Karen · 29 August 2023

Agent replied · 28 August 2024

Thanks for taking the time to leave a review Karen. It was a pleasure to do business with you and we wish you all the best for the future. Kind regards, All the team at Sherry FitzGerald Cork City

5/5

Google

I recently bought a house from Stuart O’Grady of Sherry FitzGerald. From start to finish he couldn’t have been more helpful. I had perfect confidence in him and would recommend anyone looking to buy a house to go through Sherry FitzGerald and from my own experience through Stuart if it is in his area. He was very professional and friendly as well which makes a difference when we were making a life changing move. Rosemary Barton

Rose · 29 August 2023

Agent replied · 28 August 2024

Hi Rose Thanks for taking the time to leave a review. It was a pleasure to do business with you and we wish you all the best for the future. Kind regards, All the team at Sherry FitzGerald Cork

1/5

Trustpilot

Totally Disgraceful

Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.

Paul · 7 May 2023

Agent replied · 23 August 2024

Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann O’Mahony

5/5

Trustpilot

Megan Ford⭐️⭐️⭐️⭐️⭐️

We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran

Sandra · 5 March 2024

5/5

Trustpilot

This is a review for Paul Stack and…

This is a review for Paul Stack and Company based in Abbeyfeale, we bought a House in 2004 from Maurice Stack.When we went to sell the House in 2020 we went back to the same great Company to sell the House for us. The sale of the House went through without a hitch due to the professional manner of the team at Stacks, we cannot praise them enough for their help in selling the House, Great team, we hope to do Business with them again in the future. Many thanks again to the team at Sherry Fitz Abbeyfeale. MADELEINE AND Tom

Tom · 30 November 2020

5/5

Google

Recently purchased a house through Sherry Fitz, and our agent Stuart went above and beyond. All queries were dealt with in a timely and professional manner.

Linda · 29 August 2023

Agent replied · 28 August 2024

Dear Linda, Thanks for taking the time to leave a review. We are delighted to help anyway we can. Kind regards, All the team at Sherry FitzGerald cork

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sherry FitzGerald Cork New Homes's Google reviews

Questions about Sherry FitzGerald Cork New Homes

How many reviews does Sherry FitzGerald Cork New Homes have?

Sherry FitzGerald Cork New Homes's Cork office has 277 reviews across two platforms: 105 on Google, 172 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Sherry FitzGerald Cork New Homes's rating?

Sherry FitzGerald Cork New Homes is rated 4.1 out of 5 across all 277 reviews, and 4.4 out of 5 on Google from 105 reviews, checked 9 October 2026.

Where is Sherry FitzGerald Cork New Homes's Cork office?

Sherry FitzGerald Cork New Homes, 6 Lapp's Quay, Cork T12 XHF6.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.