Every review we hold for the Consett office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience
Vicky was great supporting us through the purchase of our new property, and very responsive to answering our questions. Would really recommend.
Emily · 21 February 2025
Agent replied · 4 October 2026
Thank you for taking the time to leave a 5 star for Vicky at our Chester le Street branch.
★★★★★ 5/5
GoogleI am in the first month of home selling and buying with J W Wood, Consett and have, so far, found Denise the Property Consultant and Tracy the valuer very helpful. They have kept me informed of each step of the process and are friendly, and considerate whilst being totally professional. I feel confident that I am in good hands.
Sheelagh · 22 June 2025
Agent replied · 24 October 2024
Thank you so much for your Super 5 star review. The team are delighted with your comments and look forward to helping you further through the process
★★★★★ 5/5
GoogleJW Woods are extremely efficient and thorough throughout the process from viewings to completing the deal. Highly recommend
Wendy · 25 June 2026
Agent replied · 2 July 2026
Many thanks Wendy for your feedback. We look forward to assisting you in the future.
★★★★★ 5/5
GoogleReally good experience from start to finish. Kept us well informed of interest.
Stephen · 27 July 2026
Agent replied · 28 July 2026
We appreciate you taking the time Stephen to give us feedback. JW Wood look forward to being of any assistance in the future.
★★★★★ 4/5
TrustpilotFriendly, prompt service
The team at J W Wood were prompt to respond, especially Sandrine who was very helpful throughout the initial purchase stages. Friendly, helpful service on the phone and in person.
Clappers · 14 October 2024
Agent replied · 24 October 2024
Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with our team at J W Wood, especially with Sandrine's assistance during the initial stages of your purchase. Providing prompt and helpful service, whether over the phone or in person, is something we strive for, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help with anything you might need!
★★★★★ 5/5
GoogleJulie is absolutely amazing, helped us as first time buyers with everything we've needed
Josh · 17 May 2025
Agent replied · 13 May 2026
Thanks for the lovely review and Julie will be delighted to read your feedback.
★★★★★ 5/5
GoogleUsed JWW for a number of viewings and we're always pleasant to deal with. Olivia was quick to respond to ensure offers were quickly received and understood by the vendor and when we had an offer accepted she was quick in undertaking due diligence checks and producing the required paperwork for our solicitors.
David · 22 June 2023
Agent replied · 11 June 2024
Thanks for the 5* review David, Olivia and the team are always happy to help.
★★★★★ 5/5
GoogleBrilliant service from Julie! Thanks so much!
Dylan · 3 September 2026
Agent replied · 8 September 2026
Julie will be delighted to see this. We're really pleased we could help you, Dylan, and appreciate you taking the time to share your experience. Thanks so much.
The JW Wood Team
★★★★★ 5/5
GoogleGreat service from the whole team but particularly Julie and Denise. After a few viewings and understanding what we were looking for they alerted us to the property we're buying before it was on the market!
Martha · 22 June 2024
Agent replied · 11 June 2024
Thanks for the 5* review Martha, its much appreciated. The team are always proactive and will help all they can with your purchase.
★★★★★ 5/5
GoogleWe would like to thank Denise and her team in the Consett branch for the helpful way they dealt with our house hunting. They were prompt with all responses and were a pleasure to work with.
Carla · 22 June 2024
Agent replied · 11 June 2024
Thank you for your kind review. We look forward to completing your sale very soon.
★★★★★ 5/5
GoogleAll staff were pleasant, helpful and efficient and it was a pleasure to work with them.
Barbara · 30 June 2026
Agent replied · 2 July 2026
Many thanks for your kind words. We look forward to assisting you in the future.
★★★★★ 5/5
GoogleGreat help and support with purchase of my new home from Julie Leithead. Always very helpful, friendly and answered all questions I had.
Christine · 8 May 2026
Agent replied · 12 May 2026
Many thanks for these kind words, we look forward to helping in the future.
★★★★★ 5/5
GoogleAdele and the Team at JW Wood Estate Agents were impeccable at speed of assistance throughout the initial sales process. Very professional, perfect communication to keep me up to date, feedback on potential buyers and assisting with negotiations. This is the level of professionalism all estate agents should be trying to attain.
Simon · 22 June 2023
Agent replied · 11 June 2024
Thank you for your kind comments Simon, it is much appreciated.
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service , I am unsure of the process of selling/buying a house but Vicky has been fantastic on guiding me through this and keeping me informed.
Definitely recommend
Eric · 3 October 2024
Agent replied · 24 October 2024
Thank you so much for taking the time to share your wonderful experience with us on Trustpilot.
We are thrilled to hear that Vicky was able to guide you smoothly through the process of buying/selling your home and keep you well-informed every step of the way.
Your kind words and recommendation mean the world to us!
★★★★★ 5/5
GoogleThanks JWW Consett for making it super easy to get sorted with viewing and putting in a offer on a new home. Olivia made it very clear and easy. She also got back to us quickly with any questions we had so was really helpful at all times.
Thank you again!
Lauren · 22 June 2023
Agent replied · 11 June 2024
Thanks for the 5* review Lauren, we hope your purchase goes through quickly.
★★★★★ 5/5
GoogleWhat can I say? First class service from start to finish. Every one of the staff I have met have been nothing but brilliant; from David the valuer to Denise my local contact - all have gone above and beyond. What I particularly like is the …
M · 3 October 2025
Agent replied · 13 May 2026
Thank you so much for your wonderful feedback! It’s fantastic to hear that David, Denise, and the rest of the team made the process seamless for you. We’re delighted we could take some of the stress off your shoulders.
★★★★★ 5/5
GoogleMy experience at jw Wood was positive from the start helped by the friendly Julie leithead and the rest of staff who help you all the way thank you all from rita dodd
Rita · 7 February 2026
Agent replied · 7 May 2026
Many thanks for your kind words Rita we will pass your feedback onto Julie and the team in Consett. We will look forward to assisting you in the future.
★★★★★ 5/5
TrustpilotExcellent communication throughout…
Choosing JW Wood to sell my house was the best decision ever. Working alongside professional people has ensured a smooth and sress free process. Would definitely recommend to others.
Thank you to a great team.
Alison · 21 January 2026
Agent replied · 25 January 2026
Many thanks for this review it is of great value to JW Wood and its team. Hope we can help you in the future.
★★★★★ 5/5
TrustpilotExcellent Service & Smooth Process
Can’t recommend the team at JW Woods (Consett & Stanley) enough. From the very start, their communication was fantastic, keeping us informed every step of the way.
The staff were friendly and made the whole process easy, ensuring everything ran smoothly. They were instrumental in achieving a quick sale for us in a short space of time. A truly professional and supportive team, thank you!
Kieron · 25 February 2025
Agent replied · 4 October 2026
A great review thank you. We are very grateful for your excellent feedback and compliments for our team.
★★★★★ 5/5
GoogleSo pleased we chose JWWoods they were so professional from day one.
Our house sold in days. We cant thank Denise Peace and her team enough. Denise is still going to see it through after sales which is great as so easy to talk to …
Noel · 3 October 2023
Agent replied · 11 June 2024
Thanks for the great review Noel, the team are always happy to help. We hope your sale progresses quickly.
★★★★★ 5/5
TrustpilotThorough, efficient, considerate, and understanding
Excellent communication and attention to detail with understanding what a stressful time house buying and selling can be for sellers and buyers. It's the human element to the service for which I'm writing this review, and which was very much appreciated. And in that vein I've got to commend consultant, Nicky Hall, for delivering all these qualities at Woods.
Ms · 8 May 2025
Agent replied · 4 October 2026
Thank you so much for your thoughtful review! We're thrilled to hear that our communication, attention to detail, and the human touch we bring to our service made a difference during such an important time.
★★★★★ 5/5
TrustpilotJW Wood - Simply the Best
From the moment I contacted JW Wood, the level of service was excellent. Caitlin and Chris in particular went above and beyond to help us purchase our dream house - answering all of our queries both over the telephone and in person.
Thank you to all of the staff that helped with our purchase.
Nicki · 2 July 2025
Agent replied · 4 October 2026
Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with JW Wood. Caitlin and Chris will be thrilled to know they made such a positive impact and were able to assist you in purchasing your dream home.
★★★★★ 5/5
TrustpilotJust moved into our new property at…Shotley Bridge, Consett
Just moved into our new property at Shotley Bridge, Consett. From the first contact to the time we moved in we had a first class exprience from the Consett branch of JW Wood. The communications were excellent throughout and they even had an after sales service to mop up the inevitable issues that emerge post sale and a 'moving in' welcome pack stuffed with goodies and additional helpful information. Thank you JW Wood!!!
Simon · 21 October 2024
Agent replied · 25 December 2024
A lovely review thank you and we are really pleased everything worked out well for you. All the best.
★★★★★ 5/5
GoogleGreat Agent ,
They have a very wide range of cliental. Our house sold in south Croydon in 4 weeks. I am very happy that we have achieved this together that quick. Thanks for your help! Great job!
BARNABÁS · 5 December 2025
Agent replied · 5 August 2026
Hi, Barnabás. Your feedback is highly appreciated. Thank you for the review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.