Trusted Agent profile · Congleton
Verified
★★★★★
209 reviews across 3 platforms
2-4 West Street, Congleton, CW12 1JR
Timothy A Brown's office in Congleton, at 2-4 West Street, is rated 4.5 out of 5 across 209 reviews on three platforms, including 187 Google reviews rated 4.6.
Timothy Brown started our independent family run property business in 1981, evolving to become a highly respected and trusted professional firm of Chartered Surveyors, Estate Agents, Residential and Commercial Managing agents, and Valuers. Over the years Timothy has been joined by his team of professionals who all live locally, and have developed an unrivalled expert knowledge of our local area, with all senior members of our team qualified with RICS, ARLA and the NAEA, all of which we think makes us pretty special. We also love what we do, and have earned a reputation of integrity and trust. We focus on delivering, every time, the highest level of service to our clients and customers, in a courteous, knowledgeable and professional manner.
Every review we hold for the Congleton office, from every platform, shown as written. First names only.
5/5
GoogleGary, Laura and team were all in fantastic! From start to finish, they were all incredibly personable and efficient - Nothing was too much trouble for them. We cannot recommend Possible enough. They went above and beyond for us and made the selling process very straightforward. Thank you all!
Hi, Nicola. We are thrilled to learn that you had a positive experience with us!
5/5
GoogleGreat estate agents which helped get my flat sold quickly. They kept me up to date with the viewings and were able to get them organised quickly. They were very helpful with being flexible with doing the viewings if I wasn’t able to.
Thank you so much for the review, Caitlin! We're delighted everything worked out for you. We are going to miss that view! Wishing you all the very best.
1/5
GoogleShocking communication. If the communication is this poor when I’m simply asking for information, I would never trust this company to sell my house.
Dear George, Thank you for taking the time to leave your feedback. We are genuinely sorry to read that you were disappointed with your experience. We strive to respond to all enquiries promptly and professionally, so it is concerning to hear that we did not meet your expectations on this occasion. As we are unable to identify your enquiry from your review, we would welcome the opportunity to understand what happened and investigate the matter further. Please feel free to contact me directly so that I can review your experience and address any concerns you may have. We value all feedback, as it helps us improve the service we provide. Kind regards, Tom Brown
5/5
GoogleGary and the entire team were always helpful, professional and very good communicators. Special shout out to all the young ladies in the office who are an asset to the …
Thank you so much for this Gina - this is a fantastic review and we all really appreciate the feedback. The team are absolutely the biggest asset we have and delighted to hear your feedback. Take care and thank you for giving us the chance to help you, it really does mean a lot to us - Gary
5/5
GoogleHaven't marketed our property with these people but did communicate with them when purchasing one of their properties. Daryn was extremely helpful knowledgeable and polite as was Lucy on a short phonecall she made to us. Will make use of their services in future.
What a nice thing to do, Stevie. We really appreciate your feedback and glad you had a good experience with us, even though you were selling your property with a different agent when you contacted us :-)
5/5
GoogleThe team were fantastic. Very responsive and also proactive. Always professional and friendly
Hi Emma, thank you very much for your kind review. We’re delighted to hear that you found the team responsive, proactive and professional throughout. Your feedback is greatly appreciated by everyone here at Timothy A Brown.
5/5
GoogleExcellent, efficient, friendly and helpful service provided both for rental and sale of property.
Dear Mark, Thank you very much for your fantastic review! We're delighted to hear that you found our service excellent. Our teams are dedicated to providing a seamless experience for both rental and sale, and I'll share your kind words with both the sales and rentals team. Thank you again for your feedback. Best regards, Tom Brown
5/5
GooglePossible made our house sale and purchase really smooth, keeping us informed throughout the process. Highly recommend!
1/5
GoogleIf you on any benefits or unfit to work due to your disability do not try this this it’s a joke, countless times for 2 years I’ve applied to housing with this company many on houses that came up within the hour and I get emails saying “unfortunately to many people interested” the only time I get a viewing is when I don’t mention I’m on benefits or disabled until I’m at the final step and tell them due to legal reasons and never heard back. Disgusting behaviour.
Dear Leo, We sincerely apologise for any distress you've experienced. We aim to provide equal opportunities and we are investigating this matter to ensure fairness in our processes. Please contact us directly to discuss how we can better assist you with your housing needs. Your feedback is invaluable in helping us improve our service. Best regards, Tom Brown - Director, Timothy A Brown Estate Agents
5/5
GoogleGary, Laura and team are fantastic! Their customer service is outstanding 😁 …
Hi, Simone. Thank you so much for leaving us a stellar review!
5/5
GoogleI had a an appraisal/valuation appointment today with Laura and I must commend her very highly. She was absolutely on point, knew her brief and took time to spend with me outlining in detail what could be expected. She was very knowledgeable about the local area and current prices and values. Her advice was valuable and insightful. She's a credit to Possible and absolutely gave me faith and trust in the company.
5/5
GoogleAbsolutely outstanding 👏 …
Dear Helen, Thank you so much for your incredible feedback! We are thrilled to hear you had an outstanding experience with us. Your satisfaction is our top priority, and we’re delighted to have met your expectations. If there's anything more we can do for you in the future, please don’t hesitate to reach out. Best wishes from all the Team at Timothy A Brown
5/5
GoogleSold two houses for me last year. Wouldn’t go anywhere else, friendly, always available, reliable and nothing is too much trouble. Excellent Service. Thank you Gary and team. Keep up the good work.
Hi, Lynda. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleI have used Possible for 2 house sales and would use again without hesitation if I ever need to sell another house. The friendly knowledgeable team are great to work with thanks again for another great experience
Hi, Morag. Thank you so much for rating your experience with us so highly!
5/5
GoogleWhen we decided to sell our home we wanted it on the market quickly so I had a conversation with Gary at Possible. It was an easy decision for me to go ahead with Gary having known him since his very first day in estate agency, there was never anyone else in the running. From the get go the team were in touch with viewings and updating on feedback etc so I always knew what was happening. When Gary negotiated our offer he was Very thorough and checked the position with any "chain" to make sure it was a solid offer. All his advice was spot on. Even after we received our offer the team were in touch keeping things moving to make sure the deal came to conclusion. I'd 100% recommend the team for anyone looking to sell and on a personal note, I'm Very proud of what Gary has achieved since setting up himself. Thank you 🌟 Lorna
Hi, Lorna. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
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5/5
FacebookNow is the best time to buy and invest in cryptocurrency.Trading with a trusted account manager is what can make your dreams come through, Mr George Robert has the best trading strategies to win. I thought of that when I saw a post recommending him in a page here on Facebook, until I gave him a try and the outcome was great for me. Making over 3.287344 Bitcoins (BTC) which is equivalent to $86,800 out of $1,500 first trade was a whole lot of profit for me. The Crypto market has potentials to create unimaginable wealth. you can contact him via Whatsapp helpline: +1(706)659-0437Email: georgerobertforextrader@gmail.com
5/5
GoogleThanks to Gary and his team who sold our mums house within 16 days they are true professionals kept us updated and informed highly recommend them first class service Thanks
Thank you very much for this, very kind of you to leave us a review and so glad a positive outcome was achieved for you. Hope to see you again.
5/5
GoogleGreat experience when selling my property, Gary was more.than happy to answer my many questions and advise me through the process. Listed Friday, sale agreed the following Friday. Recommended.
Thanks Mark! Really kind of you to leave us a review. Really grateful we had the chance to help such a cool place!
5/5
GoogleFantastic team at Possible. They kept us updated with any viewings and the feedback from those viewings. They were very open and honest and I would have no hesitation to highly recommend them.
Hi, Bruce. Your feedback is highly appreciated. Thank you for the review!
5/5
FacebookRecently purchased a house which was being sold through Timothy A Brown Estate Agents and we couldn’t praise them enough. As first time buyers we were out of our depth but they helped to explain the process through every stage especially Joseph Bickley who chased around for replies if things had stalled and would always keep us update. Thank you very much
Thank you so much Daniel for your lovely recommendation.
5/5
GoogleWe spoke to several agencies when considering selling our flat, and Possible stood out for being both professional and approachable, as well as genuinely focused on the seller’s side. They marketed our flat effectively and ultimately secured an acceptable offer within a reasonable timeframe.
5/5
GoogleIf I could give 10 stars I would. Gary and team are professional and supportive. After a bad experience and many months of disappointments with another local estate agent I could not have been happier with Possible and would not hesitate to recommend Possible to anyone thinking of selling their home.
You are very very welcome and really appreciate the kind words. You were always a joy to deal with and wish you nothing but the very best!
5/5
GoogleFrom the first meeting with the highly knowledgeable, experienced and perceptive, Gary, to the smooth, stress-free sale of my house, I couldn't have asked for more. I would strongly recommend the professional and personalised services offered by the team at Possible.
Hi, Pauline. Thank you so much for leaving us a stellar review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Timothy A Brown's Congleton office has 209 reviews across three platforms: 187 on Google, 21 on Facebook, 1 on Trustpilot.
Timothy A Brown Congleton is rated 4.5 out of 5 across all 209 reviews, and 4.6 out of 5 on Google from 187 reviews.
Timothy A Brown Congleton, 2-4 West Street, Congleton, CW12 1JR.
