Every review we hold for the Congleton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePossible really did make it possible for me. From the first informal chat with Gary, to my house going on the market, the process was seamless. All members of the team were so helpful, and communication was always tip top, especially when it came to viewings and ultimately accepting an offer. Possible made what I thought was going to be an extremely stressful period seem far too straight forward. If I could give more than 5 stars, I certainly would.
Callum · 28 February 2026
Agent replied · 31 May 2026
Aw thanks very much for this Callum, that means a lot to us. Really happy for you that you are in the new house and already getting the works underway. We're sure you will create a beautiful home!
★★★★★ 5/5
GoogleIt was first time purchase and wasn't aware of whole procedure. The staff has been very cooperative from very first day and explained well enough the whole procedure. Always easy to contact them and prompt response as well ..Friendly and welcoming staff ,thanks to Kate Nicholls , Smantha Green and the rest of the team
Ejaz · 1 August 2026
Agent replied · 3 August 2026
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that we were able to make your first home-buying experience a positive one. Purchasing your first property can feel overwhelming, so it's great to know that our team was able to guide you through the process and keep everything clear and straightforward.
Your kind comments about our communication and customer service are greatly appreciated, and we'll be sure to pass your thanks on to Kate, Samantha and the rest of the team.
Congratulations once again on your new home, and we wish you every happiness for the future. If we can ever help you again, we'd be delighted to hear from you.
Best wishes,
The Timothy A Brown Team
★★★★★ 5/5
GoogleThis company have been in Congleton for many years .
We have have had faultless service .Good communication from a well informed team.
As it happened we sold to a neighbour, which made things even more convenient.
Moving is a busy traumatic time.
Would strongly recommend
GILLIAN · 9 September 2026
Agent replied · 4 September 2026
Dear Mrs Miller
Thank you so much for your kind words and recommendation. We’re delighted to hear that you received such a positive experience from our team and found communication easy throughout.
It was especially pleasing that your buyer turned out to be a neighbour, a lovely outcome and a great example of the value of strong local connections here in Congleton!
Thank you again for choosing Timothy A Brown. We wish you all the very best for the future.
The Timothy A Brown Team
★★★★★ 5/5
GoogleFrom start to finish the team at Possible were excellent would highly recommend . Gary came to give me my valuation at the start of the process and the team were always in communication. They set up a what’s app chat which is so convenient. My house sold in under three weeks with Possible. In what was hugely stressful and emotional the team made the process much easier . Thank you all ⭐️
Sonia · 30 November 2025
Agent replied · 31 May 2026
Hi, Sonia. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleExcellent service from Timothy A Brown Estate Agents from start to finish. Special mention to Sammie who worked really hard and answered all my questions with professionalism. Would definitely recommend to anyone requiring an Estate agent.
Cathy · 25 August 2026
Agent replied · 26 August 2026
Dear Cathy, Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent experience with Timothy A Brown Estate Agents and that Sammie was able to assist you with professionalism. Your recommendation means a lot to us. If you need any assistance in the future, please don't hesitate to reach out! Best regards, The Timothy A Brown Team
★★★★★ 5/5
GoogleHighly recommend Possible, they helped us with the sale of our cottage in the Carse. Gary and the rest of the team were always available and ready to assist us, from the first visit to the completion of the sale. We always felt very well supported to navigate a tricky market.
Marketing and use of online channels were very important to us. The photo and video team did a great job, showcasing the property at its best in property apps and social media.
Fernando · 31 July 2025
Agent replied · 31 May 2026
Hi, Fernando. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleThank you to the Possible team for the fantastic service we received.
Our initial appointment with Laura was brilliant and everything was fully explained and made us feel so relaxed from the start. The team kept us updated throughout with bookings for home report and viewings and we managed to secure a quick sale for the price we wanted which made buying our new house so much smoother.
I would 100% recommend using Possible again for buying or selling as the team really are outstanding. Thanks again team Possible!!
Mariea · 31 July 2025
Agent replied · 31 May 2026
Hi, Mariea. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleI really cannot recommend Possible highly enough! From the first point of contact they went above and beyond to do everything they could to help us. They were so upfront and honest about valuation, costs and the selling process in general I knew they could be relied upon and they had our best interests at heart right the way through our sale. The team were quick to respond to any questions I had (no matter how late in the day I contacted them) and having a WhatsApp chat to keep me in the loop was invaluable. I really feel that they are head and shoulders above other agents with their professionalism, honesty and local knowledge. I wouldn’t hesitate to use them again and can’t thank them enough for making such a stressful time go as smoothly as possible for our family.
Emily · 31 July 2025
Agent replied · 31 May 2026
Hi, Emily. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleThe team at Timothy A Brown have been brilliant throughout our house sale and eventual move. From Tom , appraising our home and the way it was marketed, through all the viewings and being regularly kept abreast of activity by Karen to finally selling and the process being looked after by Nigel.
The team are helpful and friendly and reassuring in what has not been the easiest market at times. Everyone we came across was professional, including Dave, Sammy and Kate. Thank you - it all felt quite seamless .
Lisa · 30 August 2026
Agent replied · 3 August 2026
Thank you so much for your wonderful review. We really appreciate you taking the time to share your experience.
It was a pleasure to help you through your sale and move, and we're delighted to hear that you felt supported by the whole team throughout the process. We'll be sure to pass on your kind comments to Karen, Nigel, Dave, Sammy, Kate, and the rest of the team, they'll be thrilled to know their efforts made a difference.
We know that buying and selling a home can be challenging, particularly in a changing market, so it's especially rewarding to hear that we helped make the process feel as seamless as possible.
Thank you once again for choosing Timothy A Brown Estate Agents. We wish you every happiness in your new home and hope to be of assistance again in the future.
Best wishes,
Tom and the Team at Timothy A Brown Estate Agents
★★★★★ 5/5
GoogleAfter having our property on the market with another local estate agent for over a year with no success, we reached out to Possible. Thanks to their expertise and knowledge, we finally got the result we were hoping for.
The shared group chat made things so much easier, both my partner and I were kept in the loop at all times, which really helped.
We wouldn’t hesitate to recommend Possible to anyone looking to sell their home!
Jennifer · 31 July 2025
Agent replied · 31 May 2026
Hi, Jennifer. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleTimothy A Brown offered competitive selling fees but were chosen more on the feeling we got whilst going through the valuation stage. The staff were keen and enthusiastic throughout, keeping us regularly updated. They were patient and non judgemental when we got cold feet and happy to continue the process when we recommitted. The house was promoted on several forums and sold quickly. They supported us acting as middle man through some testing times to assist towards the exchange and completion stages. I would happily recommend Timothy A Brown for selling your home.
Neil · 16 August 2026
Agent replied · 22 July 2026
Dear Neil,
Thank you so much for taking the time to leave such a thoughtful and detailed review.
We are absolutely delighted that you chose Timothy A Brown to handle the sale of your home. Whilst competitive fees are important, it means a great deal to know that it was the confidence you felt in our team during the valuation process that ultimately led you to instruct us.
Selling a home can be an emotional journey, and it's perfectly natural to have moments of uncertainty. We're pleased we were able to support you with patience and understanding throughout, and we're delighted that, once you were ready to move forward, we were able to secure a swift sale and help guide matters through the more challenging stages towards exchange and completion.
Your recommendation means a great deal to the whole team. It was a genuine pleasure working with you, and we wish you every happiness and success in your new chapter.
With our sincere thanks,
Tom & The Team
Timothy A Brown Estate Agents
★★★★★ 5/5
GoogleThe whole process was conducted very professionally from start to finish, from the initial market appraisal and setting the sale price, to the survey, photographs etc and submission to the market. Sam and Kate dealt with the viewing appointments which all went exactly as planned, cant thank them enough for making it very stress free. A sale was achieved in a very short period of time indeed and we are very happy with the whole process.
Francis · 30 August 2026
Agent replied · 26 August 2026
Dear Mr Poole, Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a smooth and stress-free experience with Sam and Kate. Our team strives to provide the best service possible, and it’s fantastic to know that you were happy with the entire process. Congratulations on your sale, and we wish you all the best in your new chapter
★★★★★ 5/5
GoogleWhilst I never used Possible to sell my property, I bought my new home from them and viewed others with them. Their customer service is brilliant and they were actually a lot more helpful to me than my own estate agents were when I ran into an issue with my own sale. Gary & Laura were amazing at giving advice on my next steps and then helped me successfully go on to purchase one of their properties! If we ever decide to sell this home, we will definitely be using Possible this time. Thanks guys!
Sarah · 31 May 2025
Agent replied · 31 May 2026
Hi, Sarah. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleWe came to Possible after being disappointed with the results we were receiving from another Estate Agents and they were absolutely outstanding from the first interaction I had with Laura. They provided us with regular updates which kept us at ease that they were constantly working to help us get our property sold. Laura provided us with excellent advise along the way to help us get our property sold in the right deal which meant we could move into our new house which we are so grateful for. A huge thanks to Laura, Gary, Becky, Nic, Niamh(and Woody!) for everything.
Aidan · 31 May 2025
Agent replied · 31 May 2026
Hi, Aidan. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleThe whole Team at Possible was very much “hands on” to make sure that everything happened smoothly with our sale. Gary is 100% committed to delivering a a successful outcome for all concerned and was a calming influence during this stressful period. Their communication throughout the process was excellent and they were always available if we needed them. Their photography, video presentation and marketing of our property was really amazing. We would definitely recommend their services to anyone buying or selling a property.
Jo · 31 May 2025
Agent replied · 31 May 2026
Hi, Jo. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleI recently used Possible to sell my first house. Laura, Gary and the rest of the team were professional and helpful throughout the process and answered all my questions promptly.
My house sold within a week of going on the market for well over the asking price so I was delighted with the results.
I can’t fault the communication I received while the house was on the market and found the online viewings portal really helpful.
I’d highly recommend Possible to anyone looking to sell their home.
Thank you for making my house move “Possible”.
Rachael · 31 May 2025
Agent replied · 31 May 2026
Hi, Rachael. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleGary was excellent good advice and fantastic drone views of property and video extremely professional.
Great to see possible is still selling property for clients very highly recommended. Honestly.
Ended up with fair good offer for house sale with much footwork carried out to accommodate viewings and again very HIGHLY recommended for property sales.
I should have written a review a couple of years ago.
Many thanks to all the staff involved in property sales
Thanks all staff
Ger · 31 May 2025
Agent replied · 31 May 2026
Hi, Ger. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleWe cannot praise Gary, Laura and the team enough. From our initial contact with Gary, he impressed us with his knowledge, enthusiasm and dedication to selling our property. Always approachable and responding to even the most basic queires. He kept us informed of every development . As far as we were concerned he stood out from the rest of the agents. If a 6 star review was available Gary and the team would warrant it!! Thank you
Heather · 31 May 2025
Agent replied · 31 May 2026
Hi, Heather. We are thrilled to learn that you had a positive experience with us! We are all incredibly grateful for the chance to have help you both and your kind words
★★★★★ 5/5
GoogleGary and team Possible are professional, communicative and pragmatic. They showcased my home making full use of features not mentioned by the other estate agents I approached prior to selling. Net result was a sale price in excess of what I expected and above guide and valuation. They know the local market though I wouldn’t hesitate to use them outside of Perthshire.
Geoff · 31 May 2025
Agent replied · 31 May 2026
Hi, Geoff. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleRecently sold my property with Possible and couldn't fault them. I would highly recommend them to anyone looking to buy or sell. Valuation stage Gary was very transparent and straight talking with fees etc which was why I chose Possible and they did not disappoint. Realistic pricing expectations, clear communication and the whole team seem super lovely people too!
Debbie · 30 June 2025
Agent replied · 31 May 2026
Hi, Debbie. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleTimothy A Brown provided me with outstanding service during the purchase of my first house. What was supposed to be a stressful process, was actually very easy, thanks to everyone there. I am so grateful for their support and attentiveness, especially Nigel, who was able to answer all the questions I had!! The sale was quick and smooth - I can’t recommend them enough. Thank you to everyone at Timothy A Brown - I am settled into my new home and could not be happier!
Beth · 16 September 2025
★★★★★ 5/5
GoogleFirst class company, everyone was so friendly and helpful. We were kept in the loop on every step of our journey and can’t recommend this company enough. Having moved 11 times, Possible made it so smooth and easy probably the best company we have moved with. Congratulations guys, you’re doing a great job 😀 …
George · 30 June 2025
Agent replied · 31 May 2026
Hi, George. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleWe had a fantastic experience selling our house in Perth with Possible. From day one, Gary and the whole team were friendly, knowledgeable, and super efficient. There was less than a week between the house going on the market and it selling. The whole process was smooth, and we felt well-supported throughout.
We would highly recommend Possible!
Finlay · 31 May 2025
Agent replied · 31 May 2026
Hi, Finlay. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleWe decided to go with Possible based on recommendations from friends and from speaking with Laura on the phone and meeting with Gary. They both answered all of our questions in a professional, clear and friendly manner, there was no pushy hard sell. The quality of the marketing information for our property near Dundee was exceptional, the photos and drone footage were excellent. The process of organising viewings and advising us when an offer was received was so smooth and handled with consideration. I would happily recommend Possible if you are thinking of selling or buying, the whole team and a delight.
Mairi · 31 May 2024
Agent replied · 31 May 2026
Hi, Mairi. Thank you so much for leaving us a stellar review!
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