Seddon Homes reviews

★★★★★ 5/5

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What a Worth Wile Journey

Buying a home is such an important milestone in anyone's life so do your research before committing to a developer and property, it really is worth it. For the past 3 years I have studied so many housing developers, seeing what is offered as standard, what's offered at an extra cost, reviews, real reports on quality etc. After narrowing down the developers we were interested in we then spoke with the sales staff. We spoke with the lovely Emma at Blossom Gate, what an incredible person. She genuinely offered amazing advise and you could see she had a passion for Seddon and their homes and we didn't feel like a £££ sign. Seddon offers so much as standard; turfed front & rear gardens, garden tap, fencing, porch light, flooring in kitchen, down lighters, door bell etc our estate even has super fibre wires in the house so the internet never drops. We have friends over to game often and no game lags (for all those who love to game also) Yes it's true Seddon do not offer incentives when you come to buy their house ... but they don't need to. Their houses sell themselves and are constantly in demand. Yes we could had gone to a different developer who would offer £5000 in vouchers for the house but a) they don't offer what Seddon does as standard and b) their quality and the amount of unhappy customers was alarming. Sometimes you have to spend a little extra to have a home which will last for life. What do I love about Seddon? They have WIDE houses compared to others who have LONG houses. I can not explain the importance of a wide house. You're not walking all over each other, it feels so much more spacious and you can do so much with the space you have. We have a Bowland house type (3 bedroom semi) and do not regret buying it ... everyone has complimented the space. We had 6 people over and everyone was comfortably sat in the lounge on our corner sofa without getting in each others way. Yes we've had snags, yes they have been a little slow at fixing our snags (they are still building half the development so it's understandable) yes some homes will have more problems than others (you get this with every developer because homes are built by people and not robots) but would I buy a Seddon Homes property again? 10000000000% You will not regret buying a Seddon Homes home. Do not be fooled by all the free stuff you get from other developers.

Pasqualina · 29 January 2020

★★★★★ 5/5

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Our Wonderful Journey

What can I say about our journey with Lisa from Seddon Homes at Roman Heights from start to finish, nothing less than superb.

Corris · 25 March 2025

★★★★★ 4/5

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I recently bought from Seddon Homes and…

I recently bought from Seddon Homes and can honestly say I have not had any problems at all - apart from the slight delay in exchanging contracts but that was mainly due to my solicitor. I have never bought a new build before and I had heard that other people have had poor experiences with other builders but I loved the house so much that I decided that whatever happened it would be worth it. I need not have worried -everyone was very friendly and professional and helped me every step of the way. I would definitely recommend Seddon Homes to anyone looking for a new house.

Jenny · 11 April 2019

★★★★★ 1/5

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Seddon Homes Letdown

Cowboys, price work, bish, bash bosh. Job and knock, get it done the fastest and cheapest way possible then cover it with plasterboard and cheap paint. Sold a dream but handed a steaming brown log. Every room has needed attention, never mind the front and back garden. When you get in touch though they are fast to send out their man in a van. Calm you down, reassure you. Nicely worded emails etc. But then they go back to the original tradesman and that’s that, the end. 9 week later your still without a shower and a grand of your own money down sorting it yourself. I have to be honest this is our third new house, and they are all the same these builders. Using cheap, fast trades and materials. Seddons are exceptional until you get the keys, then your on your own.

Brian · 9 April 2019

★★★★★ 1/5

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Mis-sold a leasehold!

We were mis-sold a freehold by Seddon Homes but in fact it's more of a leasehold!This transpired after trying to remortgage our house, the bank informed us of a restriction on title on our deeds and needed authorisation from Trinity (the land management company) in order to re-mortgage!!!. We were strung about by the lack of communication by the land management company and nearly lost out on our mortgage deal, we had to pay our solicitors to chase Trinity for a response, and also pay Trinity £150 for the pleasure!Now it turns out that this restriction on title on our deeds is for any changes to our home, and if we require any work, we have to go through the land management company who need to agree it first (even though they apparently are nothing to do with our home), after charging £150 for every agreement. This is on top of the uncapped annual fee's from the company which have been rising at some pace, like other reviews on here. Never trust the sales advisor at Seddon! Never again, a warning to all!

Linda · 27 March 2019

★★★★★ 1/5

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Totally dishonest

After 2 years of living in our Seddon Homes development, we have found that we are now paying £70 more in ground rent for our freehold!Seddon Homes have sold our public space to a management company that are now increasing their annual fees! We were told that the estimated fee would be £250 but we are paying £320 a year now after 2 years. Wonder how much the rent will be next year!We feel like we have been mis sold a leasehold as we are paying rent for public space that is owned by another company (not Seddon).I've checked with the land registry and found out that we cannot even sell our home without the permission from the management company! (Trinity). This has caused us a lot of stress and unrest.

Emily · 11 February 2019

★★★★★ 1/5

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Would never recommend them

Had to give one star but dont deserve that we waited a year to get in our home once reserved they kept lying why the house was not finished, once in we have had problem after problem we have had 2 floods caused by cowboys they employed who left bags in our pipes the tiolet removed several times and house falling to pieces and seddon have always tried to blame others truth is th6wy rushed our home snd wont accept responsibility it is a shambles of a company and the director is an awful human only intrested in money

MISS · 20 December 2018

★★★★★ 1/5

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I am so disappointed with Seddon homes

I am so disappointed with Seddon homes. We've been completely misinformed about the build process. Originally they told us our new home would be ready before Christmas, this was already delayed and yet again we've been told it will be may 2019 before it will be ready. We was given 28days exchange contracts informing us that if we did not complete we would be at risk of loosing the home. We complied with everything they asked but they misinformed us on numerous occasions about the build time. The build is massively behind schedule and has been for some time yet they've failed to be realistic with us. They've offered no help at all or an apology. We're locked into a contract and they currently have our deposit so we have no choice but to wait. because of how delayed the build is we don't have any accomodation sorted and don't know when the house will be ready. Seddon homes have left us in a horrible position the whole experience has left me with little respect for them. They have only been interested in getting a deposit from us then lied about the completion dates. I just hope nobody else experiences this level of service I really did expect better from them. Hopefully we'll have a home by summer 2019

Gav · 15 December 2018

★★★★★ 1/5

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Not good

We purchased a Seddon Home last year and have now found out that we were mis sold a “fleecehold”. Seddon advertise that homes are freehold but then work in cooperation with Greenbelt Group to hide covenants into your deeds for the like of the property to pay Greenbelt Group an uncapped fee, for simple tasks like removing dog foul at £10 per property! An annual fee of £125 soon rises to £500, with other uncapped fees added onto this. Google search Fleecehold and also Greenbelt Group before thinking of putting down a deposit. I wouldn’t want anyone else to be stung like we were.

Holly · 15 December 2018

★★★★★ 5/5

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Moved to Roman Heights

Moved to Roman Heights November. Matt the site manager has gone above and beyond. Absolutely fantastic! Hardly any snagging to do due to Matt’s high standards and professionalism. If I need anything he is on it straight away.

Mrs · 8 May 2024

★★★★★ 1/5

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What a total disappointment

We were so excited to finally have the green light to put pen to paper at Orchard Manor as it’s our dream forever home in such a picturesque location. The sales guy was new to Seddon however, he was so lovely. He took the time to talk through the plot and what we wanted from the house. He showed us a plot that was ready for completion and wow… what a complete mess inside. Chipped paint work, mouldy walls, damaged kitchen cupboards, marks on the dark windows, mouldy skirting boards and lots of other issues. When it came to the negotiation side of things, well… this is where it took a downward turn. We asked for flooring and were told by his manager that we could have option 1 which meant carpet in the bathrooms! Really? We asked about vynal at least and were told it would be an extra £550. Told him to call his manager back and negotiate for the extra which he did. He called us back and advised they were not going to budge and we were lucky to even get the first offer. Advised him that other builders in the area were offering 5% deposit plus carpets and upgraded kitchens. How do they sell houses if you can’t even negotiate the smallest of things? A dream location but a nightmare of a company. Safe to say Barratt, a true 5* builder have now gained a customer and couldn’t do enough for us. Maybe you need to see how they treat future customers, a lot could be learnt.

Alex · 20 August 2023

★★★★★ 5/5

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Nice House, good customer care

I bought a 2 bed property on the Hawtree Grove estate in Southport and am really happy with it. It is well designed and nicely finished and the small number of snags were quickly fixed by Seddon Homes. The sales staff and construction team couldn’t have been more helpful.

Stephen · 8 July 2023

★★★★★ 5/5

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Really happy with our beautiful new…

Really happy with our beautiful new home, the site manager Zak at Weavers way has been exceptional with us, nothing is ever too much trouble for him and considering how stressful moving home can be we have been made to feel at ease and comfortable in our new home right from the start. His customer service is excellent and should be recognised as exemplary by Seddon homes.

M · 28 August 2020

★★★★★ 5/5

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When I walked into the lovely Astbury a…

When I walked into the lovely Astbury a 3 bed semi detached home on a beautiful, friendly development in Poulton le Fylde. Rural walks nearby with good access to public transport, trains and the M55.

Vanessa · 31 May 2025

★★★★★ 5/5

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Love my new home

Love my new home! Me & hubby were first time buyers so a little apprehensive but the staff has helped us with any questions we had about the process. There were a few setbacks with timings and such but no harm done :) Can't wait til we're settled in properly!

Hollie · 28 August 2019

★★★★★ 5/5

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I purchased a new build from Seddon…

I purchased a new build from Seddon Homes and have been living here for 3-4 months now. All defects have been completely sorted. I would like to say thank you to the customer service team. Their response speed is really fast, and they always try to help customers resolve all issues.

Kc · 27 September 2024

★★★★★ 5/5

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Excellent first class service from Emma

Excellent first class service from Sales Advisor Emna throughout the entire process of buying my house. Couldn't ask for anything more. Thanks also go to Contracts Manager Matt.

Clare · 8 February 2024

★★★★★ 5/5

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We are in the process of buying a new…

We are in the process of buying a new build home from Seddon Homes.We are very impressed with the design and build of the homes but we must give credit to Lesley the negotiator in Hawtree Grove. She has been a wonderful help and support to us during the whole process, she is friendly, approachable and does her utmost to get information you may need. She is a great asset to the company, we wish more people were as helpful as her. Well done Lesley, we really appreciate you.

.diane · 5 May 2022

★★★★★ 1/5

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Utterly disgraceful from start to…

Utterly disgraceful from start to finish.We've had nothing but walls of silence and lies (yes lies!) from Seddon since they allowed us to make a reservation back in 2018.Sales don't communicate with builders so literally had no clue.House has many defects, cheap materials used, kitchen fridge freezer is dreadful considering what they charge.No proper drainage causing boggy gardens, in the POS they failed to put sufficient drainage so when it rains the water runs down the pavement and road, then freezes! They've STILL not addressed this, it's so so dangerous.Tatty cheap nasty Holly trees have been thrown onto of the soil and woodchip placed to 'plant them' needless to say 4 years on none have grown, they look an utter mess. Have Seddon done anything to make this POS as they promised when we purchased? NO.Have Seddon ever even responded with a reasonable response regarding these issues and dangers pointed out many times?NO Seddon Bury their head in the sand and simply do not want to hear anything negative. They really could have turned things around if they would just address issues properly and treat people with respect.

Mr · 27 April 2022

★★★★★ 1/5

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Disgusting experience. Sub 1 star

From the start to the current position, 4 years later, my experience with Seddon has been utterly disgraceful. Seddon homes have demonstrated an entitled, snobby and condescending attitude beginning with the sales office/manager through to building delays, false promises and shoddy workmanship/quality of materials they use.They appear to be convinced that as a smaller construction company they offer value for money with high quality specifications and finishes.....it could not be further from the truth. I have had countless issues with my roof leaking and ultimately the chimney being removed! I have mould on my wooden loft trusses, and saturated both front bedroom and en -suite bay window (and ruined blinds). Seddon promise to resolve the issue, cancel appointments, don't turn up and when they do don't inspect adequately or completely contradict each other. I have had scaffolding up and down repeatedly at my house. Roofing contract manager is clueless, his staff's behaviour is appalling. I caught and confronted 2 men who were URINATING on my outside tap/down my wall! Seriously. Seddon don't respond to legal threats when they refuse to accept and make good their mistakes, it's just silence. I have emailed the CEO/directors of Seddon repeatedly to try and generate some interest and also tried to place reviews on other Social Media platforms but there is a wall of silence and Seddon delete these balanced posts. Thankfully I can finally document an honest appraisal here. I would invite anyone to revisit their initial positive reviews here again after 12-24 months and see how your rating fares when the new and shiny one wares off and you are sadly left with zero aftercare or interest and going through a never-ending battle where you are left exhausted, frustrated and feeling completely ripped off.

C · 26 April 2022

★★★★★ 1/5

Trustpilot

Disgusting experience. Sub 1 star

From the start to the current position, 4 years later, my experience with Seddon has been utterly disgraceful. Seddon homes have demonstrated an entitled, snobby and condescending attitude beginning with the sales office/manager through to building delays, false promises and shoddy workmanship/quality of materials they use.They appear to be convinced that as a smaller construction company they offer value for money with high quality specifications and finishes.....it could not be further from the truth. I have had countless issues with my roof leaking and ultimately the chimney being removed! I have mould on my wooden loft trusses, and saturated both front bedroom and en -suite bay window (and ruined blinds). Seddon promise to resolve the issue, cancel appointments, don't turn up and when they do don't inspect adequately or completely contradict each other. I have had scaffolding up and down repeatedly at my house. Roofing contract manager is clueless, his staff's behaviour is appalling. I caught and confronted 2 men who were URINATING on my outside tap/down my wall! Seriously. Seddon don't respond to legal threats when they refuse to accept and make good their mistakes, it's just silence. I have emailed the CEO/directors of Seddon repeatedly to try and generate some interest and also tried to place reviews on other Social Media platforms but there is a wall of silence and Seddon delete these balanced posts. Thankfully I can finally document an honest appraisal here. I would invite anyone to revisit their initial positive reviews here again after 12-24 months and see how your rating fares when the new and shiny one wares off and you are sadly left with zero aftercare or interest and going through a never-ending battle where you are left exhausted, frustrated and feeling completely ripped off.

Ed · 26 April 2022

★★★★★ 4/5

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Firstly

Firstly. Myself and wife been so looking forward to moving into our new home Hawtree grove. We’ve not been put off 1 month / 3 month delay completion . These guys have faced so many issues but have kept us up to date with progress . Sharon left but for me and wife the site manager has been honest and caring . We are expecting baby and delay isn’t wanted but we Say get build right and they are delivering . If you want fast build go Cheaap . You will get snagging it’s a new build deal with it.

Westley · 29 January 2022

★★★★★ 1/5

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This company sell you a leasehold and…

This company sell you a leasehold and then sell the leasehold on to make more money, this means your lease charges are out of control, Live example Waterside Belmont leasehold sold to Landmark Collections rent went up, plus when you come to sell the admin fees are over £600 so beware!!!

Anthony · 21 July 2021

★★★★★ 1/5

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Strick, unempathtic and inflexible builder/business

Strick and inflexible business practices and robotic and unempathetic sales agents including the sales director.

Vijay · 23 July 2024