Trusted Agent profile · Colchester
★★★★★
512 reviews across 1 platform
572 Ipswich Road, Colchester, CO4 9HB
Part of Safestore Limited, see every office.
Safestore Limited's office in Colchester, at 572 Ipswich Road, is rated 4.9 out of 5 across 512 reviews on 1 platform, including 512 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Safestore Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
GoogleSuch a smooth and straight forward process. Jo is absolutely amazing and so helpful, sorted out a storage unit for us at short notice. Jo and Debbie always have smiles on their faces and always so helpful. Highly recommended
Thank you Graham for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind regards, Robert
5/5
GoogleI've found the staff always pleasant and helpful. The manager Nick always goes above and beyond to ensure everything runs smoothly.
Hi James, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Robert
5/5
GoogleNick & Debbie are very helpful and friendly Sort out any issues I may have on every visit Thank's both !
Thanks Steve for taking the time to share your 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception if there is anything else you need. Robert
5/5
GoogleExcellent customer service, reasonable price, big thank you to Jo at Ipwitch Road site, really friendly & helpful
Dear Elizabeth, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service and found our prices reasonable. Jo at the Ipswich Road site will be delighted to know that you appreciated her friendliness and helpfulness. Your kind words mean a lot to us, and we look forward to continuing to meet your storage needs. Best regards, The Safestore Team
5/5
GoogleJo was really lovely and helpful and was really thorough when explaining information and details. Really lovely customer service.
Thanks so much for the 5-star rating! We truly appreciate it and are excited to keep delivering great service.
5/5
GoogleFantastic team in Colchester! Super helpful with my Christmas shipment! Merry Christmas x
Dear Sarah, Thank you so much for your wonderful feedback! We're thrilled to hear that our team in Colchester was able to assist you with your Christmas shipment. Your kind words and perfect rating mean a lot to us. Wishing you a Merry Christmas and a joyful holiday season! Best regards, The Safestore Self Storage Team
5/5
GoogleThanks to Jo and the team for all your help
5/5
GoogleJo was just absolutely fabulous and everything was done just in seconds, absolutely stunning service
Dear Dimitar, Thank you so much for your glowing review! We're thrilled to hear that Jo provided you with such outstanding service. It's wonderful to know that everything was handled swiftly and to your satisfaction. We appreciate your kind words and look forward to assisting you again in the future. Best regards, The Safestore Team
4/5
GoogleReally good customer service. Jo was lovely and extremely helpful. Would definitely use them again
Hi Karen, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our customer service and that Jo was able to assist you effectively. Your kind words mean a lot to us, and we're glad to know you'd consider using our services again. If you ever need storage in the future, we'll be here to help! Best regards, The Safestore Team
5/5
GoogleRented a storage from Jazz and Nick at the safe store Colchester and they made the process very enjoyable. Very professional. Will definitely use them again.
5/5
GoogleVery helpful and informative Access is very easy
Hi Duncan, thank you so much for this wonderful review! We appreciate all of the kind words.
5/5
GoogleExcellent customer service, after an extremely tough week I turned up at Colchester Safestore, was greeted by Jo, who was friendly, quick, efficient, so kind and even made me a cup of tea. She made my drop off to store my things so much easier than I expected. Thanks Jo, I hope your employers are appreciating how great you are.
Hi Nicola and Tara, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
GoogleVery helpful staff good location and very fair price
5/5
GoogleMe and my partner had never used a storage unit before. With the stress of moving we met a lady called Jo who helped us through the whole thing. She showed us around and knew what would benefit us for size etc. Jo was an absolute pleasure to deal with and a absolute asset to the company!!! Would definitely recommend this Safestore to anyone!!!
Good Afternoon Thank your for your feedback on our Safestore in Colchester I'm delighted to hear that you were so pleased with service you received from Jo. I will pass your comments on to Jo and her Store Manager. Kind Regards Kevin Long Regional Support Manager Safestore
5/5
GoogleAlways a pleasure seeing Nick and Debbie when getting stock for work. Always helpful :)
Hi Thomas, Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that Nick and Debbie have been helpful and made your visits enjoyable. We look forward to continuing to assist you with your storage needs. Best regards, The Safestore Team
5/5
GoogleReally helpful in store. Great value for long term deals too and perfect location to reach just off a12
Thanks ell for taking the time to leave a 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception should you need any help. Thanks, Robert
5/5
GoogleGenuinely couldn't ask for better. Met Jo at reception. She knew exactly what she was doing. Helped me out loads and made it all a breeze. Thank you Safestore. Also make sure you look after Jo. Thank you again
Hi Rana, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Robert
5/5
GoogleHad a fantastic experience with the storage facility! Jo was beyond phenomenal; bubbly and happy to give a helping hand with our numerous questions and wanting to see first-hand different container sizes! Would definitely recommend!
Hi Scarlett, thank you for leaving a 5 star review of Safestore Colchester! Best wishes, Robert
5/5
GoogleExcellent customer service from Debbie and Jo. Always friendly and helpful. We appreciated your support over the years.
Thanks Hayley for taking the time to leave a 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception should you need any help. Thanks, Robert
5/5
GoogleJo and Debbie are always cheerful and helpful. A credit to safestore
Hi John, Thank you so much for your kind words! We're thrilled to hear that Jo and Debbie have made such a positive impression on you. They truly are valuable members of our team, and your feedback will certainly make their day. If you ever need anything else, don't hesitate to reach out. Best regards, The Safestore Team
5/5
GoogleFull Moon brings out the best in the staff. Always a pleasure!!!
Hi Jose, Thank you so much for your wonderful review! We're thrilled to hear that you always have a pleasant experience with our staff. It's great to know that our team is able to provide you with excellent service. We look forward to continuing to meet your storage needs. Best regards, The Safestore Team
5/5
GoogleJo and nick were absolutely brilliant, they were so helpful. Amazing experience
Dear vlogs and more, Thank you so much for your wonderful review! We're thrilled to hear that Jo and Nick provided you with such excellent service. It's fantastic to know that you had an amazing experience with us. We truly appreciate your kind words and look forward to assisting you again in the future. Best regards, The Safestore Team
5/5
GoogleBrilliant team at Colchester Safestore - couldn’t have been more helpful
Hi Fiona, Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that our team at Colchester Safestore was able to assist you effectively. Your feedback is greatly appreciated and will be shared with the team. If you ever need storage services again, we look forward to welcoming you back. Best regards, The Safestore Team
5/5
GoogleNick, Jo and Debbie are the fantastic 3! Always a pleasure
Hi Itoro, Thank you so much for your wonderful review! We're thrilled to hear that Nick, Jo, and Debbie have made your experience with us so enjoyable. They truly are fantastic, and we're lucky to have them on our team. If you ever need anything, don't hesitate to reach out. Best regards, The Safestore Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Safestore Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.
