Trusted Agent profile · Colchester
★★★★★
512 reviews across 1 platform
572 Ipswich Road, Colchester, CO4 9HB
Part of Safestore Limited, see every office.
Safestore Limited's office in Colchester, at 572 Ipswich Road, is rated 4.9 out of 5 across 512 reviews on 1 platform, including 512 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Safestore Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
GoogleJo,Debbie,and Nick are outstanding in all aspects of service
Thanks Gary for taking the time to leave a 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception should you need any help. Thanks, Robert
5/5
GoogleVery friendly staff, and a good choice of room storage. Easy access and a good number of trolleys. Being able to pull right up to the loading dock is very useful.
Thank you Dan for leaving a great review score for Safestore Colchester. We really do appreciate it. Enjoy your stay with us!
5/5
GoogleGreat place for storage. Lots of room size options. What makes this place 5 stars is the staff. Always good fun whilst being professional and sorting any issues quickly Highly recommended
Thank you chris for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind regards, Robert
5/5
GoogleJo at Safestore was amazing! So very helpful, full of fun and better still did a great job.She was able to correct my previous booking with an immediate upgrade with out a fuss in a very busy store. Well done Safestore.
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GoogleGreat service as always
Hi James, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you consistently receive great service from us. Your satisfaction is our top priority, and we look forward to continuing to meet your storage needs. Best regards, The Safestore Team
5/5
GoogleJo gave excellent service and was a pleasure to deal with, making the whole process simple to understand
Hi Russell, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Robert
5/5
GoogleExcellent service from start to finish. Simple process. The lady that dealt with us was was very friendly and did a fabulous job.
5/5
GoogleRecently my storage deal was coming to an end and the staff at Colchester searched for a great deal for me. Friendly team and great service as always. Thank you
Hi Jane, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Nick
5/5
GoogleAbsolutely excellent service from Nick and Jo. So friendly and helpful. I wouldn’t think twice about recommending these guys - they even catered for our dog with doggy treats. Also the facility is immaculate . Thanks guys. You are fab
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GoogleI went to Safe Store today and Nick (I believe he was the store manager) was excellent! He helped me with all my questions and I felt that he really cared of my situation and was more than willing to help in any way he could.
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GoogleVery helpful, clean and efficient! Brilliant storage and service.
Thanks Tulsi for taking the time to leave a 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception should you need any help. Thanks, Robert
5/5
GoogleJo and nick are great at safestore Colchester, really helpful and gave us such a good deal for a 75ft room for a year.
Hi Andrew, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Nick
5/5
GoogleWell, what can you say about the staff at Colchester SafeStore….very polite, friendly and professional and nothing was too much trouble. Thanks for all your help guys Steve D
Hi barsidesid, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Nick
5/5
Googlethe unit absolutely does the job, but the five stars gets earned by the friendly faces and the help - especially with box purchases, helped to the car. ⭐️✨
Hi Stuart, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Nick
5/5
GoogleAbsolutely amazing customer service from Jo and Nick , couldn't make the move any easier for us if they tried. Super friendly and welcoming. Would recommend them to everyone!
Hi Megan, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Nick
5/5
GoogleJo arranged our storage needs today. Very informative and explained all the ins and outs. Contract details explained. Ensured we fully understand our contract. Very pleased with the service.
Thank you Rubaida for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind regards, Robert
5/5
GoogleExceptional service, al says smiling and happy 5*
Thanks Joe for taking the time to leave a 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception should you need any help. Thanks, Robert
5/5
GoogleExcellent easy to use storage and friendly staff.
Thanks Peter for taking the time to share your 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception if there is anything else you need. Robert
4/5
GoogleGreat storage. Various types of rooms for house moving or long term. Very cool inside and was not affected by the 33 degree temperature a day ago.
Hi Ian, thank you for rating Safestore Colchester. If there is anything we can do to take your rating to a 5, please do let us know. Thanks, Robert
5/5
GoogleColchester Branch - Jo . Awesome member of staff, so helpful and friendly. She’s a real credit to your team x Thank you Jo for your help .
Hi KjBe, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Nick
5/5
GoogleJo, was very friendly and informative. I will definitely recommend using Safestore Colchester.
Thanks Sally for taking the time to share your 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception if there is anything else you need. Robert
5/5
GoogleGreat customer service! Was very accommodating to all my questions! Nick the manager was awesome!
Hi Luke, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Robert
5/5
GoogleJo was amazing when I was looking for somewhere to store our things. Helped me work out how much I needed and great competitive price even after price match I got a even better price because they changed there prices. Easy paper and easy access amazing around service
Hi Shirley, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received from Jo, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
1/5
GoogleIt is not actually best price guaranteed.
Dear Nicole, we're sorry to see your 1-star rating for Safestore Colchester. Your feedback is valuable to us. Could you share more about what led to this rating?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Safestore Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.
