Trusted Agent profile · Colchester
★★★★★
501 reviews across 1 platform
572 Ipswich Road, Colchester, CO4 9HB
Part of Safestore Limited, see every office.
Safestore Limited's office in Colchester, at 572 Ipswich Road, is rated 4.9 out of 5 across 501 reviews on 1 platform, including 501 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Safestore Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
GoogleVery friendly and helpful, really need your own transport to get there as the bus service is every 2 hours! (93)or a 15 minute walk to the 2 bus stop (every 30 minutes). Good storage space so well worth it!
Thank you James for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind regards, Robert
5/5
GoogleI've received very friendly and useful service plus a few helpful suggestions from all the team here at Colchester Safestore olso they are doing DHL service s as well . Thanks you guys for your professional service
Hi Victor, thanks for the top rating for our self storage facility at Colchester. Thanks for choosing Safestore. Kind regards, Robert
5/5
GoogleFrom booking to paying on the day for the unit it couldn’t have been explained easier to us. Nick and Debbie great service, good sense of humour all round great experience. Would highly recommend for all storage needs
Hi Chris, thanks for the top rating for our self storage facility at Colchester. Thanks for choosing Safestore. Kind regards, Robert
5/5
GoogleGreat staff, really appreciate them. Help full and outstanding member of staff. They deserve an Oscar thanks again
Hi Sophie, Thank you so much for your wonderful review! We're thrilled to hear that our staff made such a positive impression on you. Your kind words and appreciation mean a lot to us. We'll be sure to pass along your compliments to the team. Thanks again for choosing Safestore Self Storage! Best regards, The Safestore Team
5/5
GoogleNick and Jo, absolutely amazing and always very happy to help out with any worries or problems you have.
Hi Jay, Thank you so much for your fantastic review! We're thrilled to hear that Nick and Jo have been able to assist you and provide such a positive experience. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to them. If you ever need anything in the future, don't hesitate to reach out. Best regards, The Safestore Team
5/5
GoogleAbsolutely fantastic place to use as a drop box facility. Great experience, helpful friendly staff who always have a smile on their faces. A+++*
Thanks mark for taking the time to leave Safestore Colchester a 5 star rating. Enjoy your stay!
5/5
GoogleStorage facility located close to the A12 in Colchester. Clean storage with good cargo moving equipment. Charges are not the best in the area but you do pay for convenience and access. Staff are respectful and courteous.
Hi paul, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Robert
5/5
GoogleFantastic service from Nick and Debbie when I came to use the DHL service point, thanks guys.
Hi Tom, Thank you so much for your kind words! We're thrilled to hear that Nick and Debbie provided you with fantastic service at our DHL service point. We'll be sure to pass along your appreciation to them. If you need any further assistance, don't hesitate to reach out. Best regards, The Safestore Team
5/5
GoogleA clean, safe place to store my mother's furniture. The whole operation is smoothly run and feels personal to you. Every member of staff was incredibly helpful and sympathetic. Nothing was ever a problem. Will recommend and use again.
Thank you Anna for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind regards, Robert
5/5
GoogleReally helpful and friendly staff especially Nick and Jo! Couldn't have been nicer! Would definitely recommend.
Hi Ramzey. Thank you for your review rating of the store and comments given. I will pass this onto the team in Safestore Colchester. Kind Regards Robert. Support Team
5/5
GoogleFirstly I had a phone conversation with Nick who suggested that we pop in to assess what size unit we needed. We visited the next day and were shown around by Jo. Nothing was too much trouble. Our storage space is booked for when we need. The units are clean and easily accessible and the customer service is excellent.
Thank you for providing feedback on your recent experience at Safestore Colchester. We take pride in providing a clean and comfortable space for all of our customers, so our team appreciates that you noticed. We look forward to seeing you again soon.
5/5
GoogleReally helpful and friendly staff who go out of their way to make the whole business of moving etc (and, the time before that, storing my stuff while I was abroad) so much easier. Outstanding service, reliably. Also, they're really good at surfing, have all won Masterchef and now owe me £100.* *Okay not the surfing or Masterchef
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GoogleUse as a Rico point to collect parts, staff always friendly and available to assist with queries.
Hi Kirk, Thank you so much for your wonderful review! We're delighted to hear that you find our facility convenient for collecting parts and that our staff has been friendly and helpful. Your positive feedback means a lot to us, and we're here to assist you whenever you need. Best regards, The Safestore Team
5/5
GoogleSuch a smooth and straight forward process. Jo is absolutely amazing and so helpful, sorted out a storage unit for us at short notice. Jo and Debbie always have smiles on their faces and always so helpful. Highly recommended
Thank you Graham for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind regards, Robert
5/5
GoogleI've found the staff always pleasant and helpful. The manager Nick always goes above and beyond to ensure everything runs smoothly.
Hi James, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Robert
5/5
GoogleNick & Debbie are very helpful and friendly Sort out any issues I may have on every visit Thank's both !
Thanks Steve for taking the time to share your 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception if there is anything else you need. Robert
5/5
GoogleExcellent customer service, reasonable price, big thank you to Jo at Ipwitch Road site, really friendly & helpful
Dear Elizabeth, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service and found our prices reasonable. Jo at the Ipswich Road site will be delighted to know that you appreciated her friendliness and helpfulness. Your kind words mean a lot to us, and we look forward to continuing to meet your storage needs. Best regards, The Safestore Team
5/5
GoogleJo was really lovely and helpful and was really thorough when explaining information and details. Really lovely customer service.
Thanks so much for the 5-star rating! We truly appreciate it and are excited to keep delivering great service.
5/5
GoogleFantastic team in Colchester! Super helpful with my Christmas shipment! Merry Christmas x
Dear Sarah, Thank you so much for your wonderful feedback! We're thrilled to hear that our team in Colchester was able to assist you with your Christmas shipment. Your kind words and perfect rating mean a lot to us. Wishing you a Merry Christmas and a joyful holiday season! Best regards, The Safestore Self Storage Team
5/5
GoogleThanks to Jo and the team for all your help
5/5
GoogleJo was just absolutely fabulous and everything was done just in seconds, absolutely stunning service
Dear Dimitar, Thank you so much for your glowing review! We're thrilled to hear that Jo provided you with such outstanding service. It's wonderful to know that everything was handled swiftly and to your satisfaction. We appreciate your kind words and look forward to assisting you again in the future. Best regards, The Safestore Team
4/5
GoogleReally good customer service. Jo was lovely and extremely helpful. Would definitely use them again
Hi Karen, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our customer service and that Jo was able to assist you effectively. Your kind words mean a lot to us, and we're glad to know you'd consider using our services again. If you ever need storage in the future, we'll be here to help! Best regards, The Safestore Team
5/5
GoogleRented a storage from Jazz and Nick at the safe store Colchester and they made the process very enjoyable. Very professional. Will definitely use them again.
5/5
GoogleVery helpful staff good location and very fair price
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Safestore Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.
