Every review we hold for the Colchester office, from every platform, shown as written. First names only.
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5/5
GoogleHayley and the team were very helpful from start to finish during the purchase of my property. I was kept up to date at all times and whenever i had a query it was answered quickly. Highly recommend
Kate Β· 9 October 2024
Agent replied Β· 23 October 2024
Hi Kate,
Thank you so much for your kind words and for taking the time to share your positive experience with Hayley and the team. We are delighted to hear that you were kept well-informed throughout the entire process and that your queries were addressed promptly. We strive to provide exceptional service, and it's great to know that we met your expectations.
We appreciate your recommendation and are grateful for the opportunity to have assisted you in purchasing your property. If you have any other needs or questions in the future, please don't hesitate to reach out.
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5/5
GoogleI rented a house through Palmer & Partners for three years. Palmers were very professional and efficient whenever there was a maintenance issue that needed dealing with. The inspections were always conducted with respect and and kindness and, having rented for over ten years, I'd say Palmers were the best agency I ever used in Colchester.
Honey Β· 24 October 2023
Agent replied Β· 23 October 2024
We greatly appreciate your kind words and your five-star review of Palmer & Partners!
It's been a pleasure serving you as our tenant, and we're thrilled to hear about your positive experience with us. Our team is dedicated to providing professional and efficient service, and we're delighted that you found our response to maintenance issues prompt and effective.
Thank you for mentioning that Palmer & Partners stands out as the best agency you've ever used in Colchester, especially after renting for over ten years. We're honoured to have earned your trust and loyalty.
If you ever decide to rent again in the future or have any other real estate needs, please don't hesitate to reach out. Thank you once again for choosing Palmer & Partners, and we wish you all the best in your future!
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5/5
GoogleβFrom the start of sale to completion of the property, the Agents kept me well informed about the progress of the purchase; which was crucially reassuring.
βThe Agents were professional in their conduct, and communicated constantly with all parties involved in the sale and purchase transactions, and kept me updated; this relieved me from the uncertainty that comes with the sale and purchase transactions.
β Palmer and Partners provided fantastic friendliest, reliable professional service to me.
I trust the same professional service will be provided for all their clients. Kudos to Palmer and Partners in Colchester! !! Keep it up Palmer & Partners.
Karl Β· 24 October 2020
Agent replied Β· 23 October 2024
Hello Karl. Thank you so much for your kind words. It really does mean so much flying everyone when someone takes the time to share their experiences. We are proud we were able to help and wish you all the best for the future. We look forward to working with you again in the future.
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5/5
GoogleI can not praise Palmer & Partners enough for selling my late Mum's house. It was a very difficult transaction. The team were professional and went way beyond in dealing with all aspects in what was an emotional time. A big thank you to Alfie, Tyler, James, Paul & Hayley. Thank you.
Donna Β· 13 January 2024
Agent replied Β· 12 January 2025
We are truly grateful for your kind words and happy to have been a part of such an important journey in selling your late Mum's house. We understand that it was a challenging and emotional time for you, and we appreciate your trust in Palmer & Partners to guide you through the process.
Alfie, Tyler, James, Paul, and Hayley are thrilled to have been able to assist you. Thank you once again for choosing Palmer & Partners. If there's anything else we can assist you with, please don't hesitate to reach out. Our thoughts are with you during this time, and we wish you all the best in the future.
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5/5
GoogleWe used Palmers and Partners having been let down by a different agent. Palmers and Partners were nothing short of amazing throughout the entire process, James especially was exceptional and personable making the process seamless - he delivered on promises and communicated throughout. I cannot recommend this company enough - Thank you Palmers & Partners!
Shannon Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you Shannon, we were pleased to be able to support you through the process with open lines of communication from James.
All the best, P&P Colchester.
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5/5
GoogleEva Herbert was very professional handing over a property for me, ensuring all the paperwork was correct and in place, a very professional agent a great asset to Palmer & Partners.
Thanks guys for the great service.
Terry x
Terry Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you for your kind words! We're thrilled to hear about your positive experience with Eva Herbert. Her professionalism and attention to detail in handling the property handover are truly commendable. We're proud to have her as part of the Palmer & Partners team.
Your appreciation means a lot to us, and we're glad we could provide you with great service. If you need any further assistance, please don't hesitate to reach out.
Thanks again, Terry!
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5/5
GoogleI must give this company 5 stars! I was guided expertly by Sophie in the lettings team. She recommended a property to me which I had not considered and ultimately I ended up moving into. The service was completely professional and made my move stress free. Special thanks to Sophie, she is an asset to this business and couldn't have been more helpful. Cheers.
Dylan Β· 13 January 2023
Agent replied Β· 12 January 2025
Thank you for your review, It was a pleasure to work with you, we are pleased that the service Sophie provided was professional and made your move stress free. All the best in your new home.
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5/5
GoogleJames and the team were really helpful throughout the the whole buying process. They kept me updated throughout the whole process. Even though i had a lot of questions nothing was to much to ask about, would use them again.
David Β· 25 July 2024
Agent replied Β· 23 October 2024
Hi David,
Thank you so much for your kind words! We're thrilled to hear that James and the team were able to assist you effectively throughout the buying process. Keeping you updated and addressing all your questions is our priority, and we're glad we could meet your expectations. We look forward to serving you again in the future!
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5/5
GoogleEstate Agency like it should be! Palmer and Partners were very professional from the start with a spot on valuation and a super smooth sales process. With regular communication, nothing was too much trouble and they gave great advice at every turn. Massive thanks to Alf, Alf, Hayley, Paul and the P&P team.
Yasmine Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your review, it was great to act for you, we are so pleased that you were happy with the service the team provided. All the best in your new home.
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5/5
GooglePalmer and Partners sold my house so quickly and efficiently. From start to finish the process was smooth and stress free- exactly what you need when your selling and buying at the same time. Alfie Humphrey kept me updated all the way. Hayley supported the sales progress every step of the way with first class service. Highly recommend this agency in Colchester. Thank you again
Amy Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your review Amy, we are pleased to know that you were happy with the sale of your property from start to finish, it was a pleasure dealing with yourself. All the best in your new home. From all the team.
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5/5
GooglePalmer & Partners quickly found a new tenant for my property & kept me fully informed of its progress. The first inspection by Joe Farrar Property Manager has been carried out within a month & so far I am extremely impressed by their service.
Sue Β· 26 April 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that our team, particularly Joe Farrar, our Property Manager, was able to swiftly find a new tenant for your property and keep you updated throughout the process. Providing excellent service and keeping our clients informed every step of the way is our top priority, and it's wonderful to know that we've succeeded in impressing you so far. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We appreciate your feedback and your trust in Palmer & Partners!
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5/5
GooglePalmerβs and Partners were fantastic. Eva was the one who I related with all through and she was simply excellent at her job, very professional and understanding. Made letting so easy. Will definitely recommend Palmers and Partners over and again. Thanks Eva π β¦
Kreshnik Β· 27 March 2024
Agent replied Β· 23 October 2024
We are absolutely thrilled to read your five-star review! Thank you for taking the time to share your experience with us. It's wonderful to hear that Eva made your letting process easy and seamless with her professionalism and understanding. At Palmer's and Partners, we strive to provide top-notch service to all our clients, and your kind words reaffirm that we're on the right track. Your recommendation is greatly appreciated, please don't hesitate to reach out if you need any further assistance in the future. Thank you once again for choosing Palmer's and Partners. We wish you all the best!
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5/5
GoogleA seamless transfer of tenancy. Thank you very much to everyone at P&P. Also special thank you to Rachel for keeping us informed especially with the checking out process, and careful negotiations with tenants and us before releasing the deposit. We trust P&P to help manage our flat completely.
Vivien Β· 9 December 2023
Agent replied Β· 8 December 2024
Dear Vivien, we are so pleased that everything went well and we wish you all the best for the future of.
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5/5
GoogleExcellent Letting & Accounts Staff who are extremely helpful and offering advice and support for their customers. Particularly Rachel who guided me through some important letting business.
Chris Β· 29 December 2024
Agent replied Β· 12 January 2025
Hi Chris,
Thank you for your wonderful feedback! Weβre thrilled to hear that our letting and accounts staff provided you with excellent support and guidance.
Itβs especially gratifying to know that Rachel was able to assist you with your important letting business. We pride ourselves on our team's commitment to helping our clients, and your kind words reinforce that dedication.
If you have any further questions or need assistance in the future, please donβt hesitate to reach out.
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5/5
GoogleThe property management team, particularly Rachel Johnson were first class. She sorted out what could have been a tricky situation swiftly and efficiently. She is helpful, engaging and provides a first class service. Highly recommended.
Simon Β· 24 August 2024
Agent replied Β· 23 October 2024
Hi Simon,
Thank you for your wonderful feedback! We're delighted to hear that Rachel Johnson and the property management team provided first-class service. It's great to know that Rachel handled the tricky situation swiftly and efficiently, and that you found her helpful and engaging. Your high recommendation means a lot to us. Thank you for choosing our services!
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5/5
GoogleRachel at Palmer and Partners was incredibly helpful, thoughtful and quick to respond when we were locked out of the house . She provided an excellent support with a positive attitude . amazing person to deal with especially during stressful times. You could clearly see that helping others is an innate ability to her whilst conversing. People like Rachel are an asset to every organisation. such a great team at P&P, Many Thanks
Srinivasa Β· 16 January 2025
Agent replied Β· 22 January 2025
Hi Srinivasa,
Thank you for your heartfelt feedback! Weβre so glad to hear that Rachel was able to assist you during such a stressful situation. Her thoughtful and quick response truly reflects our commitment to providing excellent support.
We appreciate your kind words about Rachel and the team, and weβre thrilled that you recognized her innate ability to help others. Thank you for choosing Palmer and Partners, and if you ever need assistance again, please donβt hesitate to reach out!
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5/5
GoogleDue to a flood in our own property we were forced to vacate our property for 8 long months whilst our home was restored. Palmer & Partners were the letting agent for the rental home we stayed in. During a very stressful and confusing time, they were able to guide us through the process and Rachel in particular was very calming and helped reassure us during the check out and deposit refund process. Thank you
Gareth Β· 19 December 2024
Agent replied Β· 26 December 2024
Hi Gareth,
Thank you for sharing your experience with us! Weβre truly sorry to hear about the challenges you faced due to the flood in your property, but weβre glad that Palmer & Partners could support you during such a stressful time.
Itβs wonderful to know that Rachel provided calming guidance and reassurance throughout the check-out and deposit refund process. Our team is dedicated to making difficult situations easier for our clients, and your feedback means a lot to us.
If you need any further assistance or have questions in the future, please donβt hesitate to reach out.
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5/5
GooglePalmer & Palmers helped me to sell my parents bungalow. They kept me in touch with updates and were very professional and organised. Even better, they were approachable and engaging - special thanks to Hayley, especially.
Nick Β· 25 July 2024
Agent replied Β· 23 October 2024
Thank you so much for your wonderful review! We're thrilled to hear that your experience with Palmer & Partners was positive and that we could assist in selling your parents' bungalow. It's great to know that our teamβs professionalism and communication met your expectations. Hayley and the entire team take pride in being approachable and engaging, and your kind words mean a lot to us. If you ever need any further assistance in the future, please don't hesitate to reach out.
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5/5
GoogleThank you Palmer & Partners for helping me buy my first home!
From beginning to end you have provided clear updates in your communication from calls to emails - very reliable and you have made this experience amazingly easy!
Wanted to give a special thank you to James :)
Sharon Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your review, we are really pleased that we could help in you buying your first property, we look forwards to handing the keys over to you when you move.
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5/5
GoogleThanks to Sophie, moving into my new rental was smooth sailing! She was efficient and super friendly..
Iβve also dealt with Danielle in property management and a lady in accounts, who have both been equally as helpful.
I highly recommend Palmer and Partners!
Jessica Β· 26 February 2024
Agent replied Β· 23 October 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Sophie, Danielle, and our accounts team made your move into your new rental a smooth and pleasant experience. It's always our goal to provide efficient and friendly service.
We appreciate your review and look forward to continuing to meet and exceed your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. Welcome to your new home and thank you for choosing Palmer and Partners!
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5/5
GoogleDiane was fantastic and was of great help.
Afia Β· 24 July 2025
Agent replied Β· 26 July 2025
Hi Afia,
Thank you so much for your kind review! We're delighted to hear that Diane was fantastic and provided you with great help. We're proud to have her as part of our team, and it's wonderful to know that she made a positive impact on your experience with us.
We'll make sure to pass on your thanks to Diane, and we're grateful for your endorsement of her work. If you have any other needs or questions in the future, please don't hesitate to reach out.
Thank you again for choosing Palmers and for sharing your positive experience with us.
Best regards,
The Palmers Team
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5/5
GoogleI rented with Palmer & Partner and then bought a house through them too. In both instances, I found them to be professional and helpful. Thanks Rachel, Alfie, Sophie and Joe.
Colin Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Colin,
Itβs fantastic to hear that you had such a positive experience with Palmer & Partners, both as a tenant and later as a buyer! Their professionalism and helpfulness clearly made a great impression in both instances. Itβs wonderful that Rachel, Alfie, Sophie, and Joe were able to support you throughout the process. Thank you for sharing your experience!
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5/5
GoogleJust wanted to say thanks to Rachel at Palmers & Partners, she is so friendly & easy to talk to, perfect personality for her role, which Iβm sure at times can be quite challenging.
Sarah Β· 25 July 2024
Agent replied Β· 23 October 2024
Thank you for your kind words! We're delighted to hear that Rachel's friendly and approachable nature made your experience with Palmers & Partners so positive. She truly has a knack for connecting with people, even in challenging situations. Your feedback means a lot to us, and we're grateful for your recognition. If you need any further assistance, Rachel and the rest of our team are always here to help.
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5/5
Google"I had a positive experience with [palmer and partners - colchester ]. From the start, they were professional and responsive, always quick to address my questions and concerns. The property viewing was well-organized, and they provided detailed information about the tenancy process, which was especially helpful as a first-time renter.
The paperwork was handled efficiently, with clear communication throughout. The agent kept me updated on the status of my application and was transparent about any fees involved.
Overall, I would recommend palmer and partners to anyone looking for a reliable and professional letting service.
Aisha Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you for sharing your positive experience with Palmer and Partners in Colchester! We're glad to hear that our team was professional and responsive, making sure your questions and concerns were quickly addressed. It's great to know that the property viewing was well-organized and that the detailed information we provided made the tenancy process smoother for you as a first-time renter. Clear communication and transparency are very important to us, so we're pleased that it made the paperwork process easy for you. We truly appreciate your recommendation and are grateful that you chose Palmer and Partners for your letting needs!
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