Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI used Palmer & Partners recently to buy my first property- they couldn't have been more helpful, communicated extremely well, and made what would usually be a very stressful time go very smoothly.
A special mention to James, who handled my purchase throughout and was absolutely fantastic; a true asset to the company! I also dealt with Tyler and Diane during my search for a property, and both were excellent.
Having had experiences with nearly every other estate agent in Colchester during my search, P&P were the best by far, and I'd recommend them to anyone in need of an estate agents!
Connor · 9 December 2022
Agent replied · 8 December 2024
Thank you for your comments, Connor. It's great to hear from you, and we are so pleased you were happy the smooth purchase of your first property with us. Best regards from the P&P team.
★★★★★ 5/5
GoogleDiane was really friendly and let me take my time with the viewing and answered any questions I had very informatively.
Rahid · 7 October 2025
Agent replied · 8 October 2025
Hi Rahid,
Thank you for your kind words about Diane! We're delighted to hear that she provided a friendly and accommodating experience during your viewing. It's great to know that she took the time to answer all of your questions thoroughly.
We believe that taking the time to ensure our clients feel comfortable and informed is essential, and we're glad Diane demonstrated this during your visit. If you have any further questions or need assistance, please don’t hesitate to reach out!
Best regards,
The Palmer & Partners Team
★★★★★ 5/5
GoogleThank you so much to Diane for accomodating us. It is well explained every detail of the house. It was nice meeting you.
Michaela · 17 September 2025
Agent replied · 8 October 2025
Hi Michaela,
Thank you so much for your lovely review! We're thrilled to hear that Diane was able to accommodate you and provide you with a detailed explanation of the property. She's a fantastic member of our team, and it's wonderful to know that she made a great impression on you.
We're glad that you felt welcome and appreciated the time Diane took to show you around the property. We know that buying a home is a big decision, and we want to make sure that our clients feel informed and confident every step of the way.
It was lovely to have you visit us too! We hope that you found the experience helpful and that we can continue to support you in your property search.
Thank you again for your kind words, and we'll be sure to pass them on to Diane.
Best regards,
The Palmer & Partners Team
★★★★★ 5/5
GooglePalmer & Partners have been the kindest and easiest agency to work with - they have provided suggestions for the best places in town, they have been very clear and smooth with all tenancy operations, and have been supportive and adaptive to uneasy situations regarding moving. Biggest thanks to Sophie, for being very supportive and communicative, and much appreciation for the rest of the team at the agency!
Kirill · 24 October 2023
Agent replied · 23 October 2024
Thank you for your review Kirill, it was a pleasure to work with you, glad we could be of help and support in your move to Colchester.
★★★★★ 5/5
GoogleJames was thoroughly professional, polite and helpful throughout the process of selling our house in Turner Rise. We instructed P&P on the Monday, James arranged an open house viewing on the Saturday and we had several offers by the following Monday. James kept us updated via email and telephone every step of the way, and we exchanged contracts within 8 weeks of the initial valuation visit. P&P's valuation was the highest we received, and their fee the lowest. Would thoroughly recommend.
Jeff · 24 October 2022
Agent replied · 23 October 2024
Thank you for your Review, we are pleased that the sale went through in a timely manor and the service you received was 5 star, all the best with your onward move. From all team at Palmer & Partners.
★★★★★ 5/5
GoogleI have recently had an offer accepted on a property marketed by Palmers & Partners. It is early days yet but so far James Burrage has been very professional and efficient. I was able to arrange for a viewing the same day, and was slightly late but James was accommodating nonetheless. He has been updating me on a regular basis ensuring that I’m kept notified of the current stage making it a far less stressful purchase than how I imagined it to be. If you are looking for a trustworthy and reliable estate agent, James is definitely the one to go to! You’ll be in safe hands.
Ash · 24 October 2022
Agent replied · 23 October 2024
Hi Ash, congratulations on having your offer accepted, thank you for your feedback that we have been professional and efficient.
★★★★★ 5/5
GooglePalmer and Partners sold my house within 48 hours. A special thank you to Perran the photographer, he achieved some outstanding shots.
Both Alfie and Paul continued to update the events and progress daily which calmed my nerves particularly towards exchange of contracts. At no point did I feel overwhelmed because of their calm approach and everything was always explained fully.
From start to finish all the members of Palmer and Partners that I engaged on worked as a competent team which clearly led to a happy and content sale.
Thank you All
Jennifer Stevens
Jennifer · 24 October 2022
Agent replied · 23 October 2024
Thank you for your review Jennifer, its always nice to have such positive feed back for the team, especially from the professional photography, through to the team selling the property within 48 hours and then the sale being handled in the right way for you, may we wish you all the best in your new home.
★★★★★ 5/5
GoogleTyler has been helpful and efficient throughout the recent sale of a property. He kept us informed and we had very good service. I'm also very pleased with the Lettings side and any problems are sorted out very quickly. They send photos and updates on your rental property and this makes a huge difference and keeps us up to date with any issues. Very impressed!
Christine · 28 December 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Tyler was extra helpful during the recent property sale.
It's great to know that you are pleased with our Lettings side as well. Our commitment to quickly resolving any problems and keeping you updated with photos and updates on your rental property in our eyes are essential. Your satisfaction is our ultimate goal, and we're pleased to have made a positive difference for you.
We truly appreciate your kind words and your trust in our services. If there's anything else you need or if you have any further feedback, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service.
★★★★★ 5/5
GooglePalmer and partners have been great to us in helping us get our rental property . Our letting agent Sophie helped us through the process and made it very easy to understand.
Although we had some trouble on our side of things, Sophie helped us all the way and with her dedication we got a property we were after.
Thank you Sophie for all you're hard work
Jack · 24 October 2023
Agent replied · 23 October 2024
Hi Jack thank you for your review, we are so please that Sophie was of great help, wishing you all the best in your new home.
★★★★★ 5/5
GoogleI have been really pleased with the support and professionalism when dealing with Palmers & Partners. A special thank you to Alfie, Hayley and Paul who have been simply brilliant.
Moving house is stressful but they have handled matters well to minimise the stress.
I’ve already instructed them for a second transaction which should tell you all you need to know.
No cocky millennials chewing gum here!
Andy · 24 October 2023
Agent replied · 23 October 2024
Thank you for your review Andy, its been a pleasure to work with you, we look forwards to getting the second sale through for you, I am sure Hayley will be keeping you updated.
★★★★★ 5/5
GoogleI can understand why Palmers are the most successful estate agents in Colchester. The service was excellent they even helped with issues we was having from the solicitors. We can't thank them enough for all the help they gave. If anyone is looking for an estate we would highly recommend Palmers.
Ben · 24 August 2024
Agent replied · 23 October 2024
Thank you for your wonderful feedback! We’re delighted to hear that you found our service excellent and that we could assist with issues from the solicitors. Your high recommendation means a lot to us, and we’re glad to have made your experience a positive one. Thank you for choosing Palmer & Partners, and we appreciate your trust and kind words!
★★★★★ 5/5
GoogleEva Herbert and the staff at Palmer and partners in Colchester were extremely helpful and efficient when I rented a property through them. Always friendly and helpful, understanding and efficient with all aspects of the rental processes and procedures. I cannot recommend them highly enough. I will definitely be using them again.
Nikki Hill
Nikki · 25 June 2024
Agent replied · 23 October 2024
Thank you so much for your kind words, Nikki! We're thrilled to hear that Eva and our team were able to provide you with such a positive experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future. If you ever need anything, don't hesitate to reach out. Best wishes from all of us at Palmer and Partners in Colchester!
★★★★★ 5/5
GoogleHighly recommend Diane as an agent! She’s very friendly and welcoming, a real asset to the company.
Gemma · 7 October 2025
Agent replied · 8 October 2025
Hi Gemma,
Thank you so much for your fantastic feedback! We're thrilled to hear that Diane made such a positive impression on you. Her friendly and welcoming approach is truly valued, and we're proud to have her as part of our team.
Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you need any further assistance, please don't hesitate to reach out!
Best regards,
The Palmer & Partners Team
★★★★★ 5/5
GoogleRachel Johnson , Jon Gallop , Eva and team are fantastic to work with and go the extra mile for you to give you a great service.
Rachel worked above and beyond for me , when as a Landlord I had some" Landlord issues" - thanks for the help guys !
Mark · 25 July 2024
Agent replied · 23 October 2024
Thank you so much for your kind words and glowing review! We’re thrilled to hear that Rachel, Jon, Eva, and the team provided you with exceptional service. It’s always our goal to go the extra mile for our clients. We're glad we could assist you with your landlord issues. Thanks again for choosing Palmer and Partners!
★★★★★ 5/5
GoogleWe have just recently started a new tenancy with palmer and partners Eva Herbert has been working with us and she has been excellent at dealing with everything that has needed to be done to get us in our new home.
Charlie · 24 November 2024
Agent replied · 8 December 2024
Hi Charlie,
Thank you for sharing your experience with us! We’re delighted to hear that your new tenancy with Palmer & Partners has started off on such a positive note.
It's fantastic to know that Eva Herbert has been excellent in assisting you with everything needed to get you into your new home. We take pride in our team's commitment to providing top-notch service, and your feedback is greatly appreciated.
If you have any questions or need further assistance as you settle in, please don’t hesitate to reach out. Welcome to your new home, and thank you for choosing Palmer & Partners!
★★★★★ 5/5
GoogleI had a wonderful house hunt with Palmer and Partners. Eva Herbert was very helpful throughout the whole process. From showing the property till the last process was over she was there. She is very kind and helping. Thank you Palmer and Partners and shout out to Eva!!
Steffi · 25 July 2024
Agent replied · 23 October 2024
Hi Steffi,
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful house hunting experience with Palmer and Partners. Eva Herbert is indeed a valuable member of our team, and we're glad she could assist you every step of the way. Your appreciation means a lot to us. Congratulations on your new home, and if you need anything in the future, don't hesitate to reach out. Shout out to Eva from all of us as well!
★★★★★ 5/5
GoogleWe had a pleasure to be dealing with James from sales team in Colchester. He has been so positive about every query we had, was proactive in seeking out extra information from the seller, and was always extremely punctual. We ended up buying a property which they advertised and instructed the solicitors they recommended.
All in all brilliant service.
Thanks James
Mark · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your dealings with James from our sales team in Colchester were enjoyable.
We'll make sure to pass along your kind words to James and the rest of the sales team.
Once again, thank you for choosing Palmer and Partners, and we look forward to serving you again in the future if the need arises!
★★★★★ 5/5
GoogleHighly recommend Palmer & Partners, helped me with a recent purchase and were quick and efficient throughout. They were there to chase and be by my side through the process and made everything less stressful. Special thanks to Hayley and Paul who were super helpful and empathetic the whole way through! :)
Beccajadesmith · 26 April 2024
Agent replied · 23 October 2024
Thank you for your glowing recommendation! At Palmer and Partners, our team, including Hayley and Paul, strives to provide quick, efficient, and supportive service throughout every purchase. We understand the importance of reducing stress during the process, and we're delighted to have achieved that for you. Should you need assistance in the future, please don't hesitate to reach out. We're here to help!
★★★★★ 5/5
GoogleA Big Thanks for taking very good care of my letting property for many years with professional and kindly service of efficiency. Sincerely recommend to anyone who wants to be a “lazy” landlord and everything will be settled down by the impressive team with Palmer & Partners. Also, a Special Thanks to Jon Gallop, for your great help and support!
Rongzhe · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for your kind words. We are always happy to help and glad we are able to impress!
★★★★★ 5/5
GoogleThe service I received from start to finish was exceptional. Everyone was friendly and professional at the same time.
In particular, Alfie Humphrey was excellent in keeping me informed and worked really hard the last few days in getting the sale over the line! I really appreciate his efforts and support. I wouldn’t hesitate to recommend Palmer & Partners!
Alison · 24 October 2023
Agent replied · 23 October 2024
Thank you for your review, Alison, it was a pleasure to act for you, we are so pleased that you were happy with the friendly professional service from the team especially with Alfie's work in keeping you informed.
★★★★★ 5/5
GoogleAfter searching for a house for months, we were finally helped by Palmer & Partners. Thank you for helping us find our new home. Also thanks to Eve who walked us through the whole letting process and was very helpful every step of the way 🙂. …
Christator · 25 June 2024
Agent replied · 23 October 2024
Thank you so much for your wonderful review! We're thrilled to have been able to help you find your new home after a long search. We're particularly grateful for your kind words about Eve, she's an amazing member of our team and we're lucky to have her. It's always a pleasure to work with clients like you who are so grateful for our help. If you have any questions or need any further assistance in the future, don't hesitate to reach out. Congratulations again on your new home!
★★★★★ 5/5
GoogleI would like to thank Eva Herbert for her excellent customer service. I would still be looking for somewhere to live if it wasn't for Eva finding me the property that I am currently renting. Many Thanks Linda Allen
Lindamay · 26 October 2024
Agent replied · 9 November 2024
Hi Linda,
Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that Eva Herbert provided you with excellent customer service and helped you find the perfect property to rent.
It's incredibly rewarding to know that Eva's efforts have made such a positive impact on your life. Our team is committed to going above and beyond to assist our clients, and your kind words are a testament to Eva's dedication and hard work.
We are grateful for the opportunity to have assisted you and appreciate your feedback. If you ever need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleUsed palmer and partners to sell our property in stanway. They were very professional from the start. Being the first time we were selling to buy they made things very simple to understand. In particular James and Tyler who we dealt with the most both knowledgeable and professional. We will 100% use them again in the future.
Tony · 24 October 2023
Agent replied · 23 October 2024
Hi Tony, Thank you for using Palmer & Partners to act for you and your kind comments for James and Tyler. We are pleased that you have been happy with our knowledge and professionalism.
★★★★★ 5/5
GoogleHayley and the team were very helpful from start to finish during the purchase of my property. I was kept up to date at all times and whenever i had a query it was answered quickly. Highly recommend
Kate · 9 October 2024
Agent replied · 23 October 2024
Hi Kate,
Thank you so much for your kind words and for taking the time to share your positive experience with Hayley and the team. We are delighted to hear that you were kept well-informed throughout the entire process and that your queries were addressed promptly. We strive to provide exceptional service, and it's great to know that we met your expectations.
We appreciate your recommendation and are grateful for the opportunity to have assisted you in purchasing your property. If you have any other needs or questions in the future, please don't hesitate to reach out.
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