Home Lettings reviews

★★★★★ 5/5

Google

Really great letting agency, Graham was easy to communicate with and any problems he was quick to respond. Wish I went with this letting agency in my previous years as a student.

Duwan · 3 September 2022

★★★★★ 5/5

Google

After renting from a private landlady for over 11 years , and having some issues with repairs etc , we moved to a property with Home Sales & Lettings . What a difference ! Always kept fully informed from the day we applied for the rental property , right through to move in and beyond . Very professional, yet friendly staff and always happy to help . The house was very clean when we moved in , and even a lovely welcome to your new home box of goodies on our move in day too . Any issues at all are dealt with very quickly, even very minor ones . We absolutely love the house and would 100% recommend to anyone else looking to rent , to use this Company. You won’t be disappointed !PositiveResponsiveness, Quality, Professionalism, Value

Tara · 22 June 2022

★★★★★ 5/5

Google

We've been tenants with Home To Rent for over 4 years. Emily and Graham have been nothing short of outstanding. From the moment we first spoke on the phone to arrange a viewing, they have gone over and above what has been asked of them as agents. Always available whenever anything needs attention, courteous and understanding. In my 15 years of renting from previous estate agents and landlords, these guys are definitely the standout agent in my mind - I can't fault them. We'll both be sad to leave the care of Emily and Graham.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 22 June 2022

★★★★★ 5/5

Google

Working with Josh has been extremely pleasurable, he's answered all of our questions with no issues or hesitation. Moving into the new property was simple and painless, we never felt out of the loop. 10/10!PositiveResponsiveness, Professionalism

Harry · 22 June 2021

★★★★★ 5/5

Google

Working with Josh has been extremely pleasurable, he's answered all of our questions with no issues or hesitation. Moving into the new property was simple and painless, we never felt out of the loop. 10/10!

Harry · 9 April 2021

★★★★★ 5/5

Google

Brilliant service! Outstanding effort to overcome any hurdles, the property was in immaculate condition throughout, before we collected our keys any additional information we required was easily accommodated! A very stress free move for us! Throughly recommend Home sales and Lettings for your move.

Lucy · 20 August 2024

★★★★★ 5/5

Google

I have used Home Sales & Lettings to manage my property for 12 years. I have found them to be honest and trustworthy and they have managed the property very professionally. It has been great to know that they deal with any problems that arise promptly and effectively and they ensure any necessary legal requirements are dealt with in good time. Over the period there have been a few tenancy changes which have been handled really well and they have gone smoothly. When I felt that it was the time to give up letting my property Graham even managed to find me a buyer who was happy to take on the property and do the deal without disturbing the tenant and ensuring a smooth handover. Very professional, I have no hesitation in recommending themPositiveResponsiveness, Quality, Professionalism, Value

Joan · 22 June 2021

★★★★★ 5/5

Google

Great company to deal with, managed to get my viewings when was suitable for us and moved in just before Christmas. Always provided us with the information we needed and asked for during the moving process, however obvious or silly they seemed to us! Josh is always very polite, professional, and friendly and quickly sorts out any issues that arise. Would definitely recommend :)

LB · 25 March 2020

★★★★★ 5/5

Google

I would highly recommend this letting agent. I have found everyone I have spoken to be charming, efficient and most importantly straight forward. Their responsiveness to my initial enquiry and further correspondence has been exemplarily. The web-based system they use to administer a great deal of the admin works well and I found my experience renting through them to be peculiarly pleasant (and I never thought I'd say that about a property agent!)PositiveResponsiveness, Quality, Professionalism

Nancy · 22 June 2021

★★★★★ 5/5

Google

Josh and Graham were extremely helpful from the very beginning. They both went out of their way to make the move as smooth and efficient as possible. Since living in the property they've been on hand with any queries and have been quick to reply to any questions. The best experience I've had with estate agents and would recommend them to everyone!

Emma · 2 July 2020

★★★★★ 5/5

Google

I have been with Graham and Emily at Home Sales & Lettings for many years, and they have always been extremely helpful and professional in finding the right tenants for my property. I would have no hesitation in recommending them .

MARK · 17 April 2024

★★★★★ 5/5

Google

I have been a landlord with Home Sales & Lettings for over 5 years now and have found them to be excellent in providing a professional and personable service. It is always no problem for Graham and his team to answer any queries I may have or to lend any advice.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 22 June 2021

★★★★★ 5/5

Google

We recently moved house and the property was modern, clean and well looked after. The estate agent we worked with Josh Harden, has been responsive and helpful throughout the process. We also received a welcome box with essentials , when we arrived at the the property which was great. Overall great rental company.

Nesrine · 25 September 2020

★★★★★ 5/5

Google

We have only had positive experience with Graham and the team! They help with issues quickly and with care. They have made it easy to approach them and to keep our minds at ease should we need any assistance

Eva · 2 November 2022

★★★★★ 5/5

Google

Graham and Emily are true professionals. They dealt with our new tenancy with full communication and assistance. We were guided every step of the way making it a very easy and stress-free move in. …

Oliver · 13 April 2024

★★★★★ 5/5

Google

The Home Sales team are quite simply fantastic. From the moving in/out process, to the super responsiveness on any maintenance issues, Home Sales are superb.

Simon · 13 April 2024

★★★★★ 5/5

Google

My family and I have recently moved out from a lovely apartment near Abbey Fields in Colchester which I rented out through Home Sales & Lettings. We were very happy there but it was our time to move on. …

Marta · 13 April 2023

★★★★★ 5/5

Google

I've just let my newly converted flats in the middle of Colchester through Hometorent, I can't recommend them enough, Graham and Emily Wood are a great team and very professional, a seamless process from start to finish, and most importantly great tenants, very happy! Tim

Tim · 3 September 2022

★★★★★ 5/5

Google

As a landlord, I employed the services of Home Sales & Lettings over many years. Its proprietor, Graham Wood, always attentive and courteous, chose my tenants carefully and consequently I never had a single bad debt in all that time. A complete professional.

John · 3 September 2022

★★★★★ 5/5

Google

5 Star, everything about them is totally professional. I am a landlord and would highly recommend as it is a no hassle experience, they go above and beyond to ensure everything runs smoothly, highly recommend them and would definitely use again

Anne · 3 September 2022

★★★★★ 5/5

Google

The team at Home Sales & Lettings inherited my property from a retiring managing agent, and I have to say, the level of professionalism, friendly demeanour and the depth of information and service they provide has taken the headache out of managing a property far from where I actually live. The personal touch from both Graham and Josh makes this working partnership an absolute joy, and long may this partnership continue. I highly recommend them for anyone considering a property managing agent.

Ros · 30 July 2021

★★★★★ 5/5

Google

I have just let a property out using Home Sales & Lettings which took the stress out of everything for me. Very efficient and professional, will definitely be using again in the future. Very happy with the service. Highly recommend. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Jess · 22 June 2021

★★★★★ 5/5

Google

Graham and his team are genuine people who care about their clients and even their suppliers! I've always enjoyed working with them as they are a pleasure to work with. Highly recommended.

Jerry · 25 August 2020

★★★★★ 2/5

Google

I've unfortunately felt the need to leave a negative review. I'm sure the service has been great for many, but despite the respectable and well mannered start to the service, for me and my partner, we've been left with a feeling of mistrust and mistreatment. After Arranging a second viewing and all going well, deciding that we'd found the one we placed a holding deposit down and move quickly to have everything sorted before Christmas. All appeared to be going smoothly however, as soon as references are being passed onto the landlord, an immediate void of communication began. Assuming all was well, after being told as such and now having a date to move in.. We started packing, purchasing a fridge freezer, sofa and so on. Fast forward two weeks before moving in and we still have no communication from the agency or the landlord. Now a little worried, we calling via phone and email to check if any progress has been made, and are left with "we're still waiting for a decision from the landlord". This continues until the last day before we are due to move and we are finally sent an email stating that despite passing references we can't have the flat, with no reason or explanation given. We are told that our holding deposit will be refunded and that they are sorry if this has come across unprofessional. Left almost speechless I call immediately to see if negotiations are still possible in the hopes that a compromise or remedy can be found. But no effort is seemingly made by the Home Sales & Letting/Homes-to-Rent and they simply apologize and state they will refund our holding deposit. Disappointed and demotivated me and my partner attempt to forgive and forget by moving on and looking for new properties to rent. To our horror, despite the only recently dealing with the disappoint of losing the flat we had prepared to move into, we find the very same flat has been placed online on two different websites already. And our holding deposit hasn't even been refunded. We contact them and are met with more apologies stating that they were not aware of this. Sometimes things go badly, and sometimes things are dealt with fairly. But I feel this was not one of those times. I imagine the landlord felt he/she had been treated fairly, and I can imagine that someone is moving into the mentioned home already, but due to a lack of communication and possibly even honesty, I have no idea. All I know is I've since gone with a different agency and in half the time, am now signed and ready to move in.

Aidan · 30 July 2020