Harris and Wood Colchester reviews

★★★★★ 1/5

Google

Worst experience ever!! Duped into using them by telling me that if I sold through them I could buy the house I was interested in. Find out house we liked was actually already under offer but they assured us new houses being built in same area with same layout and they can send us plans. No plans were ever produced and when I eventually drive there they've not even done the groundwork, even though Elliott told me we could look round the development! Photos of house were terrible and when I rearranged for them to come back and do them they just took close ups of our lamps!! We only had about six viewings in the eight weeks we were on with them and never got any feedback. We changed to another agent as soon as our contract ended and sold in a week. Unfortunately our buyer pulled out but we were able to sell again in four days.

Victoria · 11 November 2022

★★★★★ 5/5

Google

I really cannot recommend Harris and Wood highly enough, I've just sold a property in order to purchase a new build house and the service has been absolutely fantastic throughout. From the initial meeting with Paul at the start of the process, to the invaluable assistance provided by Amy in overcoming a few legal /deadline issues in the later stages, all the staff have incredibly helpful, positive, and are so friendly towards their customers, nothing is too much trouble for them. Please do consider Harris and Wood when looking for a property agency, I would have no hesitation in using their services again and this company would be top of my list!

Colin · 11 November 2022

★★★★★ 4/5

Trustpilot

Thank you!

The sale of my property was processed efficiently and I was satisfied with the service I received.Special thanks to Katrina & Saskia who worked hard to ensure everything was in place to exchange & complete on time.

Jo · 8 March 2022

★★★★★ 1/5

Trustpilot

I would not recommend this agency of you want to sale your property.

I would not recommend this agency if you want to sale your property.Didn't return my calls, after 2 days of trying someone did speak to me to advise the property was under off, when i saw the same property still being advertised I sent an email asking if the property was still under off, NO response, rude, or unprofessional.I would have given zero stars if I could.

Miss · 11 November 2023

★★★★★ 1/5

Trustpilot

If i could give these f*cks Zero stars

If i could give these f*cks Zero stars, I would. Absolute joke these lot are. Desperate for a house for over last 12 months.. Found these, Told us we had a house. Were top of list. Dragged us along for month and half saying everythings in order. Only to call us out the blue saying we didn't have it. Putting us down for other viewings for us to turn up and tell us were not booked in for viewings. Couldn't organise a p*ss up in a brewery.Good luck to anyone else risking it by using these.

LoudspeakerSayHello · 11 October 2022

★★★★★ 1/5

Trustpilot

Unprofessional

I went to a viewing today at a flat on Chester Road in Castle Bromwich and was appalled how unprofessional it was conducted. I was offered the appointment yesterday for today at 11am. I explained I was on nights and would prefer a later viewing. I was told the landlord said 11:00 was the only time available. On arrival there were already a couple there and a couple leaving the viewing. Myself and the couple arrived and was rushed round the property. Not even reaching the stairs and another couple was also crammed into the viewings. Totally unprofessional, I wouldn’t take the property now purely because the company isn’t managed properly. Big fail.

Gareth · 4 October 2022

★★★★★ 1/5

Trustpilot

Disrespectful.

I had a viewing booked for 5.10pm. Me and my partner arrived at 5:00 just to make sure we was there on time. We waited until about 5.30pm to finally accept that we had been forgotten about or completely disregarded. We didn’t even receive a phone call to say they couldn’t make it.To be honest I think it’s a very poor way to treat people when me and my partner have had to mess with our work schedule to make sure we could get there on time and be completely stood up. I deal with customers day in, day out as a career. I know how to treat people with respect and this is definitely not the way to do so. I guess it was just a blessing in disguise that nobody showed up for our viewing.

Tee · 29 September 2022

★★★★★ 5/5

Google

Harris and Wood are the agents dealing with the house that we are buying. They have been really progressional and easily contactable. Marcus , the Customer Relations Manager, has in particular been exceptional. It is not an easy purchase but he has been emphatic, really communicative and trying to come up with innovative options to keep the chain progressing, a real asset to the business.

Key · 16 December 2023

★★★★★ 1/5

Trustpilot

I'd be wary of using these

I'd be wary of using these, extremely unprofessional and it comes from how it's run. Sarah, the manager overvalued my property by 50k so I'd chose them, she wss very convincing and unfortunately wasted my time and effort. Absolute s*** show, they have lost me so much time, effort and money. Not to mention them slagging my house off to viewers and caught doing so on my ring door bell. The only one in there who showed any professionalism was Teddie. Unless you use him give them a very wide berth.They dont deserve 1 star

Michelle · 14 September 2022

★★★★★ 5/5

Google

Choosing Harris and Wood for our move was one of our best decisions, especially because of the fantastic Megan Power. Moving from another country was stressful, but Megan’s prompt, clear, and always reassuring communication made the transition seamless and worry-free for us. The support we received was nothing short of exceptional. We are happily settled in our new home.

Vivek · 14 April 2024

★★★★★ 1/5

Trustpilot

Very unprofessional

Very unprofessional. The Estate Agent came across as very leery. Which for a women on her own is very concerning. What they don't tell you is that if you withdraw the property for any reason they will charge you withdrawal fee! They should be upfront about this! Not sneaky! Unprofessional would avoid!

Joy · 17 August 2024

★★★★★ 1/5

Trustpilot

Had a viewing with Hunter

Had a viewing with Hunter, the agent who were representing the property is apparently green handed and has very limited knowledge of the room. Pretty disappointed.

Nolwenn · 21 July 2025

★★★★★ 1/5

Trustpilot

LIARS

LIARS. I made an offer to this house, and they said they will only accept closer to the asking price. After a few days I asked whats the region offers, they said someone offered over the asking price. This was about 2 weeks ago, the house is still on sale, and someone I know is going to look at the house..This is the second time they lied in a month..

Customer · 12 July 2023

★★★★★ 1/5

Trustpilot

Christmas ruined

4 weeks ago we reported our oven broke down and until now we still haven't received a replacement. We can't make any plans for Christmas. We wanted to have a nice christmas dinner on Christmas Eve but that's like asking for the moon.

April · 20 December 2024

★★★★★ 1/5

Trustpilot

One star is too much for them

One star is too much for them. I came for a viewing on 08.07 at W4 3AA with Riff Hassain, the address which was confirmed twice: the day before and an hour before viewing. I was waiting for an hour with 6 more peoples and agency secretary replied like: will be there in 5 minutes, or she is inside of the property, she is in the car on the corner as we all called from time to time from different numbers.Nasty disgrace, I have spent time to travel and half of my Saturday on this. No-one even apologies on it, Shame to treat your clients like that

Nataliia · 9 July 2022

★★★★★ 1/5

Trustpilot

Avoid This Agency

Avoid This Agency, Completely Fraudulent and Untrustworthy

Umer · 5 January 2026

★★★★★ 5/5

Trustpilot

Friendly, helpful and approachable

From start to finish with viewing, asking questions, getting information for Solicitors, and completion the team have been great. They’ve made me feel like no question was too silly, given me their time to view the property when needed and they have gone above and beyond in chasing information for me to enable a quick sale. Monica, Antonia and Melanie have been fantastic in helping me and very friendly and helpful. I can not fault my experience as a first time buyer.

Rebecca · 16 June 2022

★★★★★ 5/5

Google

My experience with the Harris & Wood Team was awesome! The lady named Jessica totally had my back during the whole tenancy process. She was lightning fast in answering all my questions and she made sure to keep me in the loop without any delays. I can't stress enough how much I appreciated her efforts. Big thumbs up to Jessica and the entire team!

Arun · 11 November 2023

★★★★★ 1/5

Trustpilot

hunters gravesend are a joke our…

hunters gravesend are a joke our landlord gave them his properties to manage after 4yrs he desided to sell was told by sales team get out we had no deposit back no help for tenent both letting agen and landlord dont care

Nathan · 13 December 2024

★★★★★ 1/5

Trustpilot

I am incredibly disappointed

I am incredibly disappointed. The agency passes me a flat in awful condition, full of dust and cobwebs around the windows. Moreover, the paint is going out of the walls, leaving the dark wholes/spots, and it doesn't look very pleasant. The previous tenants left pudding or whatever it was under and around the fridge. I had lost my nails trying to scrape this stinking dust. I have to mention that the top of the fridge was also covered of 5 mm of dust with fat from a cooker, which made it even harder to clean. It took me three days to clean the flat to prepare it to bring my staff. I feel cheated and disrespected. I had texted the agency, and no one even tried to text me back. When I came to the agency, I didn't even hear an apology, but I was told that my expectations/standards are too high and the flat is in a suitable condition. Do I really have too high expectations, guys, or is it just the agency's too low standards?I just regret that I didn't start making the photos and videos at the beginning when it was much worst.

Klaudia · 23 May 2022

★★★★★ 1/5

Trustpilot

Rude staff

Staff were nothing but rude during the process of trying to arrange a viewing. The viewing was late and the lady on the phone claimed multiple people were inside already viewing and that I was late (this was not true) 2 people emerged. Bad attitude and no professionalism

James · 30 August 2024

★★★★★ 1/5

Trustpilot

Hunter Leigh / shocking agents

I engaged with the Leigh branch based in greater Manchester They never return calls and were awful to deal with, I sold my property in the end with another local estate who were really good from start to finish.However I noticed only yesterday that my sold flat is now on the marketed as a rental with HuntersAlthough, they apparently feel it’s acceptable to market the property using my original photos as a luxury apartment rentalInvasion of my privacy GDPRNever asked if they could use my original marketing photos, This is now being passed to my solicitor as totally not acceptable

GL · 6 April 2022

★★★★★ 5/5

Google

Been an amazing experience, really profesional , special thanks to the whole team !

Alexandru · 20 October 2025

★★★★★ 5/5

Google

Harris and Wood were an absolute delight when we were trying to get our new accomodation. The whole process was seamless right from viewing, through referencing, and moving in. Megan power was friendly and particularly helpful in facilitating the whole process and provided answers to all our questions. I would recommend Harris and Wood to anyone looking for a new home

Ogungbire · 10 December 2023