Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just gone on the market with Harris and Wood and have been nothing but impressed since the first point of contact. James (our now favourite photographer ever) was absolutely brilliant, he made me feel at ease instantly, he was so unbelievably good with our very excitable pup Teddy, and even took the time to take some professional photos of him, which we will be getting printed and framed! Although it’s very early days for us with Harris and Wood we already have viewings lined up and feel very confident that we will get the price we need, given then fantastic marketing and stunning photos. Really grateful for your hard work so far ladies and gents.
Sian · 11 November 2023
★★★★★ 5/5
GoogleHi ! I don’t usually write reviews but Harris and Wood is an exception. Fantastic real estate agency. I’m going to say it again ! Fantastic real estate agency !! I’ve rented a property through them and the service is absolutely outstanding. Megan spearheaded my case. Clear and swift communication, you feel they very much care for they do and how they do it. And they do it really well. Very professional and warm. And that welcome gift when you pick up your keys. Gosh. It’s so kind.
R · 11 November 2023
★★★★★ 5/5
GoogleSo far I’ve had a really great time working with Harris and wood. Communication has been incredible: calls, messages and emails all answers very quickly. The photographer James who came out was brilliant, very professional, clearly loved his work. He showed me the photos as we went along and listened to my feedback, he was approachable enough I felt I could tell him my true opinion and we got photos I was really happy with. He was also amazing with my very bouncey dog and photographed her at the end as a keepsake!
Violet · 11 November 2023
★★★★★ 5/5
GoogleHonestly can't recommend the team at Harris & Wood enough. We've just bought our first house through them and the service has been outstanding. The negotiation team really worked hard for us and were so quick to negotiate our offer. Everyone we've dealt with has been super friendly and professional. They've been fantastic at keeping in contact and updating us along the way. After some pretty terrible communication problems with estate agents when renting in the past, Harris & Wood have been a real treat!
Sarah · 11 November 2023
★★★★★ 5/5
GoogleWe moved few days ago to a bigger property in Mountbatten drive. Harris and wood was the agency that help us in our journey. First contact was with Conor then Megan the senior letting manager and her team handled our admin process related to our tenancy in a very professional way. All the referencing took less than 5 days..also All our remarks been taken seriously and our voice been heard.
I strongly recommend Harris and wood Colchester if you seek an excellent customer experience for renting the suitable property.
M.A · 11 November 2023
★★★★★ 5/5
GoogleWe have had an incredible experience with Harris and Wood. After being completely screwed over by another local estate agent, we were really nervous to put an offer in for another home. 6 WEEKS!!!! That's all it took from acceptance of offer to moving in! Marcus especially has been very efficient, kept me in the loop, and been on hand for my 1000 questions. I can not recommend Harris and Wood enough and I'm so grateful to them for making our first time purchase as smooth and stress free as possible! Thank you guys!
Jessica · 11 November 2023
★★★★★ 5/5
GoogleThis is the second time I’ve used Harris and Wood for my own personal house sale. But have recommended them to 8 of my friends, family and clients who have also used them and agree with the following. Every single member of staff I’ve met, or spoken to have been an absolute credit to Harris and Wood. You’re always welcomed with a friendly smile, nothing is too much bother and their attention to detail is second to none. The care that went into the photos that have been taken of my home blew me away. I’ll never use another estate agent - highly recommend!
Jodie · 11 November 2023
★★★★★ 1/5
TrustpilotQuite possibly "the worst" Agent I have…
Quite possibly "the worst" Agent I have ever come across (Leeds area) . My daughters 1st apartment, paying top dollar and she can see sky through the roof, water running (not leaking) out of badly corroded Radiators damp everywhere. We have asked repeatedly to have these issues fixed and nothing has been done, just emails from agent to landlord and that's where it ends. Today she has said it's to cold and draughts to stay there any longer and the reply is"you need to give 2 months notice"BEWARE, BEWARE, BEWARE
Dave · 31 October 2023
★★★★★ 1/5
TrustpilotTotally disgusted
Totally disgusting practices. This company are selling a detached property next to my home. They say it’s impossible not to include a photograph of the full frontage of my house as well. I requested the photo be cropped or changed. For a few days I regained my privacy but again the original photo has returned and is all over the internet. They say they can’t show their clients garage without my house being in the picture. Absolute garbage as the garage is on the other side of the house being sold not next to my house!!! It’s obvious they are using my home to paint a picture of a nice residential road. It’s 100% possible to take a photo showing the house , driveway and garage of their clients property without including my home. Awful just awful.
Dear · 26 October 2023
★★★★★ 5/5
GoogleI am renting a place through Harris and Wood. Although somewhat different than my experience with renting in Germany the process was relatively straightforward and I was able to find a place and sign a tenants agreement even before moving to Colchester for work. Megan Power, the senior lettings negotiator from Harris and Wood, helped me with the whole process, answered quickly and was always available in case I had any questions.
Micha · 14 April 2024
★★★★★ 5/5
GoogleFor reasons beyond the control of us or Harris and Wood our purchase was far from straightforward. If it hadn’t been for Marcus’ persistence, professionalism and sheer determination to get the job done it might have been even harder. His valuable role keeping communication open between us and the solicitors involved made the process as smooth as it could have been.
Ken · 13 October 2024
★★★★★ 1/5
TrustpilotIf I could give a negative score I would
S. YORKS. If I could give a negative score, I would. What an absolute bunch of useless w-----s. As a tenant we, get 6 monthly inspections, not a problem at all. The problem is, they hardly ever do the work needed & when they do, they employ the most r------d & incompetent person possible & the quality of the work is ALWAYS s--t. When you complain, they do nothing about it. For people using them as an agent: they are letting your properties deteriorate while charging you the earth.
A · 9 October 2023
★★★★★ 1/5
TrustpilotI was called in regards to a rental of…
I was called in regards to a rental of a property. Property has a tenant renting still while adequate information wasn’t provided. Lastly a hmo was offered which wasn’t what I am or was looking for.
Technology's · 22 August 2025
★★★★★ 1/5
TrustpilotThis estate agent are useless
This estate agent gives all the sales patter and promise to do all sorts fail to ring you back lie about the situations going on I have a few properties to sell I've had rented for years but giving them up as retiring I will not be using this company after the last experience all I can say is avoid
James · 20 October 2024
★★★★★ 5/5
TrustpilotGemma gave great service…
Gemma from the start was very prepared and came with all the relevant information the others did not all has been smoothly run and I have no problem of recommending them
Alison · 9 October 2025
★★★★★ 1/5
TrustpilotThis is one of the worst company ever
This is one of the worst company ever. My deposit is stuck with them for more than 4 months now. mary.mcgarry is the worst representative to work with. they never respond. we have been following for 3 months over call and emails but they pick up call and then keep saying we will get back to you. Never wok with Hunter.
Nilesh · 2 October 2024
★★★★★ 5/5
GoogleMarcus was brilliant from start to finish and the whole team were very professional
Russell · 11 September 2024
★★★★★ 1/5
TrustpilotDo not take responsibility or interest…
Do not take responsibility or interest in the legalities of what they are selling. For instance, they have had a Goldthorpe S Yorks property on there books since at least 2017 ( when it was reduced in price). The property includes a building in the yard, which might have been sold separately. Person on the phone, did not know what the status of the property was.Park Rd Barnsley. Very large garden, with planning permission for house, actually permission is expired and owner of property sold land to company he owns. Have pressed on whether the owner is in a position to sell the land. No answer.Everyone at an individual office is given a title such as CEO
Stephen · 11 September 2023
★★★★★ 1/5
TrustpilotEstate agent was the rudest I've ever…
Estate agent was the rudest I've ever seen. Property was rented and we were not told before making a 1 hour trip. Arrived 4 mins past agreed time and we were insulted beyiond measure. I wish I could take legal action against them.
Giovani · 21 September 2022
★★★★★ 1/5
TrustpilotSutton Coldfield branch
Where do you start??? No online presence, rude staff and a general disinterest in selling my house. Don't use them, they are rude, obnoxious and really have no interest in selling your property. There is no personal service at all. A disgraceful attitude from staff too.
Betty · 24 March 2022
★★★★★ 5/5
TrustpilotLisa Horsey what a Diamond she helped…
Lisa Horsey what a Diamond she helped me & my wife With the forms nothing was too much trouble Thanks Lisa
Alan · 17 April 2024
★★★★★ 5/5
YellShame more agents are like Harris & Wood
Throughout the process Marcus has been honest, straightforward and very forthcoming in help and advice. I would not hesitate in recommending both Marcus and Harris & Wood to anyone entering the market.
JonA-557 · 13 July 2023
★★★★★ 1/5
TrustpilotUnprofessional - don't use this company
I am a landlord to a small studio in Leeds. Kirsten Airs agreed to drop their 12.5% plus VAT fees down to 10% including VAT, but then didn't do so. She has been avoiding my calls ever since, despite me threatening legal action and to raise a complaint with the ombudsmen. If you are a landlord, I would suggest you don't use this company.
DOUG · 26 June 2024
★★★★★ 1/5
TrustpilotDon't fix the leak for 8 months
They respond only to the simplest things. Whenever it becomes tiny bit more complicated - nothing is taken care of. We have a leaking pipe on the outside of our property for 8 months. We let them know about this in the first several weeks of our tenancy. Over 8 months it's been back and forth, and NOTHING about this leak has been fixed. Every time someone takes a shower, we have a shower in our conservatory. They do send the workers, true, but only when there is no rain. And these are new workers every time, who look at it, scratch their heads and do nothing.You need to chase them every day, if you want to have anything done. They don't care about you, don't care about the property. The worst experience with the estate agents in my 12 years of renting.
Ivan · 27 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.