haart Colchester reviews

★★★★★ 5/5

Google

As a first time young single buyer of my first property the whole process seemed a bit daunting. However, Benjamin Herbert was incredibly professional and helpful throughout making everything much more manageable and helping me to understand the process and time scales accurately. I highly recommend Benjamin to any first time buyer in the area as I have no doubt that he will help them secure the right property for them! Thank you Benjamin.

Georgina · 29 July 2019

★★★★★ 5/5

Google

Gemma and the team were fantastic from start to finish, a true credit to Haart and Estate Agents in general. Although there were some delays between our Solicitors along the way, They were always doing their best to move the process along and keep me updated along the way to try and take the stress and uncertainty out of buying for the first time. Great Service, Great Team, You'll be in good hands.

Steve · 29 July 2019

★★★★★ 5/5

Google

We are first time buyers looking for a property in Colchester and we would like to say a special thank you to Ben from haart guiding us through this journey. Ben is extremely enthusiastic and knowledgable, giving professional advice and listening to our needs. He is genuinely thoughtful exceeding all our expectations. We are delighted with his service and passion. We would highly recommend haart to anyone looking for new home.

Chester · 29 July 2019

★★★★★ 5/5

Google

I have been very impressed with a customer-friendly attitude of Ben Herbert. He has always kept me/my husband fully informed of the potential buyers and given us great and quick feedback after viewing. The three main characteristics in terms of professionalism which I have found from him are persistence, responsibility and punctuality. I wish you and your team all the best. Thanks Ben.

Hana · 29 July 2019

★★★★★ 5/5

Google

I had a tenant who fell into very bad arrears! A lady named Carolyn took control of the situation, was extremely professional and so understanding. Was able to clear the arrears so it worked really well for all parties involved. And was able to solve all the problems thrown at her. Highly recommended, amazing!

Stephen · 25 June 2021

★★★★★ 5/5

Google

Mark Shynn and his colleagues were excellent in the sale of our property in Colchester. The information was always there and we were kept in the loop at all times. Mark was always very polite and friendly but was also extremely professional in the way he dealt with us. I would definitely recommend all the team to others. Well done!!!!!

Kate · 29 July 2019

★★★★★ 5/5

Google

Throughout the purchase of our first home I'd like to thank Mark Shinn and Benjamin Herbert for the knowledge and experience (and patience with my sub par legal team) and for making what could have been a stressful experience for my new family as efficient as possible Thanks guys Bobby, Jessica and baby Lucas (And Luna the dog)

Bobby · 29 July 2019

★★★★★ 5/5

Google

More than pleased with the great service I received, Ben Herbert was really helpful in my search for a property. Always notifying me of new properties that came on the market or other properties that he thought matched my criteria. Would highly recommend Ben, and the whole team at haart for their great help in finding a property.

Ciaren · 29 July 2019

★★★★★ 5/5

Google

Mark Shynn was instrumental in making my move progress. There was difficulties and issues the whole time right up to and on completion day, but Mark was on hand to help resolve these issues and get the move over the line- I would highly recommend Haart and Mark to anyone!

Nicholas · 17 July 2021

★★★★★ 5/5

Google

Had a great experience from start to finish with Haart Colchester. Our point of contact Chris Westbrook was always more than happy to help - and always promptly answered any queries or concerns we had. Very professional and responsive - looking forward to moving into our new home!

Charlie · 25 July 2021

★★★★★ 5/5

Google

My mums second property was a disaster. We had one bad Tenant after another. I walked into Haarts with a view to sell and we ended up putting it on the market. One last go. They took over everything. Found brilliant Tenants, got us a very competitive rent, handled all the stuff we found overwhelming. Everything is so transparent and easy to understand. Carly Nelson has been brilliant. Cass, Toni, Hollie are always available. They really are a brilliant team. Thank you.

Celtic · 25 June 2021

★★★★★ 4/5

Google

Christopher Westbrook was my letting agent and this was the most pleasant and smooth move I've ever had. Chris was very cheerful, polite and clear in all dealings we had together. He was very prompt whenever I needed to get hold of him and conveyed information in a clear way. The only small issue I had was that I was told I'd be moving in with professionals, and it'd be two guys and a girl. To be moving during covid, kinda have to rely on the information I'm given. Well there certainly aren't any other women here, and one gentleman is retired, but I think I'm actually happier with this set up than I would've been. My new housemates keep to themselves and are lovely people. SO I give 4 stars, as for many other girls, a house with older men may have been more problematic so something to be aware of. Overall - excellent experience, would recommend both Chris and Haart as a letting agents.

Scheeps · 25 February 2021

★★★★★ 5/5

Google

I honestly can’t praise the Colchester Haart team enough, with a special thanks to Carly and Chris who go above and beyond. Carly, Chris, Liz and Carolyn who are the very definition of a happy team. A positive team all strive to provide excellent customer service, they are professional, polite with outstanding communication skills. Collectively they made the entire process transparent and streamlined. The team took care of everything on my behalf making the entire process easy and stress free, whilst keeping me updated and well informed. Great prices and a excellent team spirit. I highly recommend Haart letting team and I will most definitely use them in future.

Ms · 25 February 2021

★★★★★ 5/5

Google

The service that I've received whilst organising the rental of the property has been brilliant. Communication has been on the money every time and even when Chris repeatedly had no response from me his professionalism never wavered and although I'm sure it must have tested his patience at times it never came through in his tone on the many voicemails that he had to leave me. I'm more than happy with the service provided and would recommend Haarts to anyone looking to search out a new home. Well done chris and thank you for all the work, effort and patience.

Jon · 26 January 2021

★★★★★ 5/5

Google

This is the 4th property with Haarts Estate agents. To be honest i have always had a great service. On my latest property Christopher ( Chris) is a star. I actually bought the property through a different agent and so had both agents to find a tenant. As soon as i gave haart the key, they found a tenant within a few day's, in simple terms i got the keys on the 11th jan and the tenants moved in by the 22rd jan. It was that quick. Chris always went an extra mile to assist me, one time he helped me take some flooring to the car after the builders left them in the flat, he also helped hoovering the wooden floor as i didn't have a hoover with me, i mean chris and his manager carly Where can u get such services, outside job description. Always at the other end, would always call back if he had min my calls. Thanks Chris for 5* services

Sophie · 26 January 2021

★★★★★ 5/5

Google

Couldn’t ask for a better service from what we received from Ben Herbert! As first time buyers we naturally had 101 questions and Ben was very approachable and knowledgeable about the property and areas - so much so that we have put a offer through.. thank you so much for your help!

Helen · 29 July 2019

★★★★★ 5/5

Google

I am selling my property through heart and mainly dealing with Mark. Although the whole team has been great, Mark has been so helpful and always keeping me in the loop with what's going on. Mark has been very friendly and puts up with my countless emails and questions. Even when we hit a problem he was straight on it and chasing everything up to try get things through as quickly as possible. would defiantly reccomend and would defiantly use haart again.

Emma · 27 November 2020

★★★★★ 5/5

Google

The agent I met, George was very professional and engaging. He responded to every question asked about the property. He wasn't pushy or unnecessarily persuasive. He asked me about the specs I am looking for in a property. He's honest. He agreed when I identify a fault but equally suggest, how I can improve it. I truly wish some of the agents can emulate his honesty and candid professionalism in Sales. I have never laughed so much. To top it all, he picked me at the Station and dropped me of at the nearest station. I was shocked. Thanks ever so much Haart Estate Agent of Colchester.

Stellamaris · 24 August 2020

★★★★★ 5/5

Google

They supported us incredibly in the process of renting our new home. From beginning to end they were always there for us helping that process run as smoothly as possible. We were truly impressed by the way Chris approached to work. He was professional and diligent and we knew from the beginning we were in the best hands. We would highly recommend Chris and Haars to anyone who is looking for a lovely place to live. They are fair and such as lovely team. Thank you for loving what you do, your time and dedication. It has been truly appreciated ❤️ Love, Kofi and Elisabet

Elizabeth · 24 August 2020

★★★★★ 5/5

Google

We brought our first property through this estate agents two years ago, all staff were helpful and been very responsive whenever we had questions. We are now selling our property with them, again we are very happy. Thank you for such great service Mark Synn and his team. I highly recommend, as buying/selling period can be quiet stressful, Haarts team has always been very professional. *just to add my parents have brought their property through Haarts Colchester branch many years ago and they also had a positive experience*

Onay · 24 August 2020

★★★★★ 5/5

Google

Excellent experience from the get go! Liz was great with the initial contact we had. Then we dealt with Ryan Sheffield. He was really professional, accommodating and answered any queries we had. Ryan made sure it was a smooth process between us and the Landlady. The Haart team managed to sort it all out in such a short period and Ryan was also happy to help with filling in the forms as well as accommodating any requests. Overall we were very happy with the experience from Ryan and the Haart team and we highly recommended them. Thanks once again.

Shama · 24 August 2020

★★★★★ 5/5

Google

A quick sale. This is the first property that I had sold in this area and chose Haart having never used any local agents previously. The sole factor for this decision was based on their track record, having sold a multiple of properties in the estate over the past 5 years that I occupied the property. Mark Shynn was exemplary throughout. He was able to manage the sale so that it was seamless, in what appeared to be challenging circumstances (COVID-19). He provided regular updates regarding material changes whilst always ensuring that there was a warm line of communication. Even during lockdown he was able to maintain momentum. Would certainly recommend and do business again.

Benjamin · 24 August 2020

★★★★★ 5/5

Google

Christopher is the person who made my first experience a whole lot better, he is one of the main reasons I stayed with haart and my flat. He is very trust worthy and keeps his word. Works very hard to keep his customers happy, very responsive and patient, also made me happy and laugh when things were a little stressful . If everyone here is like Chris I highly recommend haart and will always be using them. :)

Kayleigh · 25 February 2021

★★★★★ 5/5

Google

I’m in the process of buying my first flat through the haart FTB centre. They have all been knowledgable and very helpful, especially Ben and Hannah who are very quick and responsive when I have any queries. I would seriously recommend using this very professional and down to earth team!

Darly · 29 July 2019