Trusted Agent profile · Colchester

Beresfords Lettings reviews in Colchester

4.6

★★★★★ Excellent

957 reviews across 2 platforms

145 High Street, Colchester, CO1 1PG

Part of Beresfords, see every office.

Beresfords's office in Colchester, at 145 High Street, is rated 4.6 out of 5 across 957 reviews on two platforms, including 230 Google reviews rated 4.7.

Google logo

4.7 / 5

230

Reviews on Google

This office

Trustpilot logo

727

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Ugochukwu · 11 September 2024

Agent replied · 10 November 2024

Hi Ugochukwu Many thanks for the 5* rating. Steven Bond Managing Director Residential Lettings

5/5

Trustpilot

Excellent service by professional team.

Rating only, no written review.

Andrei · 10 September 2024

Agent replied · 28 October 2024

Hi AndreiI’m so pleased that our local team impressed you during your recent dealings with them. Thank you for your 5 star award.Steven Bond Managing DirectorResidential Lettings

5/5

Google

Rating only, no written review.

Ana · 12 August 2024

Agent replied · 26 August 2024

Hi Ana, Many thanks for taking the time to post your 5 star review for the team at our Colchester office. I am pleased you were impressed with the level of service received as I know they work really hard to provide the best possible customer care. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Sam · 12 August 2024

Agent replied · 26 August 2024

Many thanks Sam for the 5 star award for our Colchester office. I am pleased the team were able to assist you and you were impressed with the level of service received. We look forward to helping you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Max · 27 July 2024

Agent replied · 26 August 2024

Hi Max, Many thanks for the 5 star award for the team at our Colchester office. The team work really hard to provide the best possible customer care and will appreciate you taking the time to share your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

Good service

Excellent service

Angela · 14 July 2024

Agent replied · 24 August 2024

Hi AngelaThanks for taking time out to provide us with your feedback. I am pleased that you were impressed with the service provided by our local lettings team and we are all grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Moein · 28 May 2024

Agent replied · 26 August 2024

Hi Moein I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Jennie · 28 February 2024

Agent replied · 26 August 2024

Hi Jennie, Thank you for taking the time to post your 5 star review for the team at our office in Colchester. I am really pleased you had such a positive experience and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Mie · 29 January 2024

Agent replied · 26 August 2024

Hi Mie, Thank you for the 5 star award for the team at our Colchester office. I am pleased you are impressed with the level of service received and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

Great service

Very helpful

Emmanuel · 22 January 2024

Agent replied · 19 June 2024

HI Emmanuel,Thanks for taking time out to provide your positive feedback, having recently dealt with our local lettings team. We are all very grateful for the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Joe · 30 December 2023

Agent replied · 26 August 2024

Hi Joe, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Gertrude · 30 November 2023

Agent replied · 26 August 2024

Hi Gertrude, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Felicity · 31 October 2023

Agent replied · 26 August 2024

Hi Felicity, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Trustpilot

Friendly staff and are able to advise

Rating only, no written review.

Sarah · 27 September 2023

Agent replied · 19 June 2024

Hi Sarah,I just wanted to thank you personally for taking the time to leave your review. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Melissa was really helpful

Rating only, no written review.

Davita · 7 September 2023

Agent replied · 19 June 2024

Hi Davita,This is just a response to your recent review to say that I was pleased to read your comments regarding Melissa and to say a big thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Adiness · 27 August 2023

Agent replied · 26 August 2024

Hi Adiness, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Joshua · 27 August 2023

Agent replied · 26 August 2024

Hi Joshua, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Piotr · 27 August 2023

Agent replied · 26 August 2024

Hi Piotr, Many thanks for your 5 star award for the team at our Colchester office. They all work hard to provide the best possible customer service and will appreciate you taking the time to share your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Vivien · 27 August 2023

Agent replied · 26 August 2024

Hi Vivien, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service you received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Liam · 27 August 2023

Agent replied · 26 August 2024

Hi Liam, Many thanks for your 5 star review for our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you sharing your experience. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Sacha · 27 August 2023

Agent replied · 26 August 2024

Hi Sacha, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Dhanrajsinh · 27 August 2023

Agent replied · 26 August 2024

Hi Dhanrajsinh, Many thanks for the 5 star review for our Colchester team. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Easy to navigate

Sharon · 27 August 2023

Agent replied · 26 August 2024

Hi Sharon, Many thanks for the 5 star award. We really appreciate you taking the time to share your experience and hope that we can assist you again in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

Everything went smoothly and on time

Rating only, no written review.

Cliff · 29 July 2023

Agent replied · 19 June 2024

Hi CliffThanks for taking time out to provide us with your feedback. I am pleased that everything ran smoothly for you. We are all grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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