Beresfords Lettings reviews in Colchester

Hi SamMany thanks for providing your feedback. I am pleased that you were impressed with the service provided by our lettings team.Steven Bond - Managing DirectorResidential Lettings

Hi David,Thank you for taking the time to leave your review. We are all very grateful for your kind words and 5-star rating.Steven Bond Managing Director - Residential Lettings

Hi Sean,Thank you for the 4 star award for our team. I am pleased you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future.Alison Horsley, Customer Service Manager

Hi Gary,I was pleased to read that you have been happy with the service you have received from our staff at Beresfords and we thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Harmeet, I noticed that you recently left a 1-star review regarding our office in Colchester. As no specific comments accompanied your star rating, we have cross-referenced your name across our entire database, but have found no record of ever having dealt with you. Naturally, delivering a consistently high level of customer service to our customers is very important to us, so I would be keen to understand more about any recent experience you would of had with us that led to you posting your 1-star rating. Please feel free to email me directly via sb@beresfords.co.uk. Steven Bond - Managing Director Residential Lettings

Hi Sean I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings in Colchester. Steven Bond Managing Director, Residential Lettings

Hi Geetha, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

Hi Tobi Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our team in Colchester was positive and the service provided was both professional and reliable. Steven Bond Managing Director, Residential Lettings

Hi Khaled, Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our team in Colchester was positive and the service provided was both professional and reliable. Steven Bond Managing Director, Residential Lettings

Hi Harry Many thanks for the 5 star award for the team at our Colchester office. We're glad you were pleased with our work and looking forward to helping you again in the future. Alison Horsley, Customer Services Manager

Hi Rumen, Many thanks for the 5 star review for the team at our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you for taking the time to share your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

Hi Elise, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

Hi Brooke, Many thanks for the 5 star award for our office in Colchester. It is pleasing to know you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

Hi Beatrice Thank you for taking time out to post your review. I was pleased that you were impressed with the service provided by our lettings team at Colchester and we are all very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi MuhammadI just wanted to reply to you personally to thank you for taking time out to post your recent review. Pleased to read that you found our staff helpful throughout the moving process and we are really grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

Hi Reuben,Having seen your recent 1 star review, I am naturally concerned and disappointed with the comments made within. Following an appraisal of your file and subsequent conversations with the individuals concerned, I understand you have now completed on your purchase. Although I understand the process was a little slow, unfortunately, transactions are generally taking longer in the current climate. There are often issues which may arise, but there is a legal process which needs to take place before exchange can happen and this is often out of our control.I appreciate it must have been very frustrating for you to find, upon completion, the seller had only left one set of keys at the property. We have been advised another set will be dropped into the office but again this is beyond our control and I apologise for any inconvenience caused as a result.I wish you many happy years in your new home and hope that we can be of assistance in the future.Alison Horsley, Customer Services Manager

Hi DaveMany thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi DaniaI very much appreciate you taking time out to post your review and I am pleased that you found our lettings team helpful throughout the process.Steven BondManaging Director - Residential Lettings

Hi IanI just wanted to reply personally to thank you for posting your recent review and giving us a 5-star rating.Steven BondManaging Director - Residential Lettings

It is disappointing to see the 1 star review you recently left with no related comments. Naturally we are keen to know more so that we can improve our level of service wherever possible. Unfortunately, as you did not leave your name, we are unable to locate a record for you on our own internal database and I am unsure if we have dealt with you as a customer in any respect? Please feel free to contact me with more information on a.horsley@beresfords.co.uk and I will be happy to investigate accordingly. Alison Horsley, Customer Services Manager.

Vali I just wanted to thank you for your recent review which included a 5 star rating for our lettings team in Colchester. I know they will be grateful for this and I am pleased that the team met your expectations in terms of the service provided. Best wishes Steven Bond - Managing Director Residential Lettings

Hi Samantha, Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased you were impressed by the level of service provided by our Colchester office as they work really hard to provide the best possible care. We look to assisting you again in the future. Alison Horsley

Hi Alan, Thank you for your 5 star review. I am pleased you were impressed by the level of service provided by our Colchester office and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

Hi Jake, Many thanks for the 5 star award for our office in Colchester. I am pleased you were impressed by the level of service received and appreciate you taking the time to share you experience with us. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.