5/5
Excellent service from start to finish . Would recommend

Trusted Agent profile · Clifton · Bristol
Verified
★★★★★
1,033 reviews across 2 platforms
187-189 Whiteladies Road, Clifton, Bristol, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Clifton, Bristol, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,033 reviews on two platforms, including 1,032 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Ocean won in 2026.
Every review we hold for the Clifton office, from every platform, shown as written. First names only.
5/5
Excellent service from start to finish . Would recommend
5/5
staff was extremely helpful and responsive (thanks to will).
5/5
I had a very good experience with Ocean Estate Agents. I walked in, spoke with very friendly agent named William, he showed two properties meeting my needs and requirements, viewings next day, and voila in a week's time after referencing I have a flat. Excellent job!
5/5
I have recently let my property with Ocean and have been most impressed with the professionalism received from Will and his colleague Amelia. Both responded to emails and calls almost immediately and gave clear advice and instructions, which has helped the letting process to be so far stress free. Thank you for all your help!
5/5
Ocean lettings were fantastic, particularly Alun Johnson - very efficient, professional and responsive, would highly recommend!
5/5
Annabel was professional and easy to talk to, also very knowledgeable about the property and area.
5/5
Annabel was fantastically helpful and professional and I'm really looking forward working with Ocean further.
5/5
Annabel was professional and easy to talk to, also very knowledgeable about the property and area.
5/5
Absolutely the best letting agency I've dealt with, and I've dealt with one terrible agency after another. They have been nothing but helpful and friendly, and I'd recommend them to anyone. Thank you in particular to Amelia and Will for a completely stress-free rental process.
5/5
We're currently on the process to move to a new flat with Lily Butler as our agent. She has been very professional, nice and doing her best to help us with everything that comes with moving. We are really glad that we have Lily helping us out and we can't wait to move in!*
5/5
I recently sold a property through Ocean in Clifton and they made the process easy (as it can be!). Special mention must go to the move manager Laura - she has been fantastic at driving the transaction through and has been patient with all my questions and chasers. She is a credit to Ocean and a great example of brilliant service. Thank you
5/5
Had a really positive experience with Will from Ocean. He has been super helpful in finding us a property that suited our needs, and clear and prompt in communications. Thanks!
5/5
Ocean has been great in helping us find our new flat - communication has been great especially from agent William Jenkins, he has made the whole process smooth and stress free! Highly recommend this agency, this has been a enjoyable and exciting experience :)
5/5
My flatmate Freddie and I were able to find a gorgeous place in clifton quite fast thanks to the help of our agent Amelia West. She’s been lovely throughout the process and always available for us to ask any enquiry we might have had.
5/5
Great company with dedicated employees. Molly was fantastic and I can’t recommend her enough.
5/5
Molly was extremely helpful in sorting out my viewing and getting our tenancy organised.
5/5
Fantastic service. Fast, efficient, effective and very helpful. Lovely staff. Very thoughtful and understanding of what I needed. They delivered an excellent selection of rental candidates within a week.
5/5
Amazing service from a fantastic team. They do exactly what they say they will do and deliver results without hassle. Would recommend to anyone looking to let a property.
4/5
Molly was quick to respond our emails and very helpful
5/5
We are renting for the first time in quite a few years and were apprehensive about it but Lily Butler and the Ocean's letting team have made everything go smoothly and put us at ease every step of the way. They have been very responsive and professional and informative. Thanks for finding us somewhere that suits our needs.
5/5
Thanks Iona for all your help with my search!
5/5
Excellent Agents. Very smooth process, took the stress out of everything. The team were all very friendly and they amazingly managed to find some tenants within 24 hours. Good check check in/ check out service for the tenants and landlord alike. They were also able to advise on other aspect of renting out my flat. Would highly recommend for both landlords and tenants.
5/5
We sold our flat through them and couldn't recommend them more highly. Most of the regular stuff was good but unnotable but their move team in particular was invaluable when the legal side of the sale got sticky and slow - they were always poking and prodding both sides' solicitors to push it through and this sale probably wouldn't have happened without them.
5/5
I would highly recommend the Ocean. I bought my flat with them 6 years ago and they were extremely helpful and made the process very easy. So when it came to sale of the property they were the obvious choice. They have not let me down! Again very professional from start to finish. I don't think anyone could have done more, top agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Ocean, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Ocean Clifton won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
EA Masters by year, 2025 to 20222025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
We’ve been selling all kinds of homes in Bristol for over 30 years. So we know every street, road, drive, lane, terrace, avenue & alley-way in this wonderful city (& beyond). The home advantage We know which neighbourhoods (or individual streets) have a buzz about them. We may even know your house or flat - it's quite possible we've sold it before. And that definitely gives us an edge in helping find the right buyer. We're not happy unless you are very happy Simple to say, but much harder to put into practise. That's why, over the years, we've honed and fine-tuned a really systematic approach to helping our brilliant teams do the best possible job for very client. Just one example: our brilliant Move managers. People with staying power It’s important we produce some lovely marketing materials and get your property on-line, in fact it’s essential. But equally essential is the team of people working for you. They are, quite honestly, incredibly enthusiastic, hard working and, well nice. We look after them well. And we spend a lot of time training & developing them (that’s why we were one of the first in our industry to be awarded the Investor in People award). So right across the business you’ll meet brilliant people who may have been with Ocean for 15 years or more. All that experience…. working for you
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Yes. Ocean Sales & Lettings won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2026 Gold Award, Clifton branch at EA Masters 2025, and 1 other industry award since 2022.