Trusted Agent profile · Clifton · Bristol
Verified
★★★★★
1,033 reviews across 2 platforms
187-189 Whiteladies Road, Clifton, Bristol, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Clifton, Bristol, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,033 reviews on two platforms, including 1,032 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Ocean won in 2026.
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We’ve been selling all kinds of homes in Bristol for over 30 years. So we know every street, road, drive, lane, terrace, avenue & alley-way in this wonderful city (& beyond). The home advantage We know which neighbourhoods (or individual streets) have a buzz about them. We may even know your house or flat - it's quite possible we've sold it before. And that definitely gives us an edge in helping find the right buyer. We're not happy unless you are very happy Simple to say, but much harder to put into practise. That's why, over the years, we've honed and fine-tuned a really systematic approach to helping our brilliant teams do the best possible job for very client. Just one example: our brilliant Move managers. People with staying power It’s important we produce some lovely marketing materials and get your property on-line, in fact it’s essential. But equally essential is the team of people working for you. They are, quite honestly, incredibly enthusiastic, hard working and, well nice. We look after them well. And we spend a lot of time training & developing them (that’s why we were one of the first in our industry to be awarded the Investor in People award). So right across the business you’ll meet brilliant people who may have been with Ocean for 15 years or more. All that experience…. working for you
The Trusted Agent 2026 results for Ocean, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Clifton office, from every platform, shown as written. First names only.
5/5
GoogleI have had an excellent experience with Ocean, particularly with Annabel and Molly - they were both very helpful, polite and friendly, and worked very hard to get us into a rental property that entirely suited our needs, in a short space of time. Very good estate agents, I cannot recommend them highly enough.
5/5
GoogleI have dealt with 3 different employees from the Clifton branch of Ocean Estate agents and on each encounter i received a genuine, friendly, professional service. I would be more than happy to use their services again and will definitely be recommending to my friends and family in need of a great estate agents.
5/5
GoogleOliver from Clifton arranged a viewing in record time. Once there i immediately knew i was going to offer. He did quite a negotiation on my behalf and now this purchase is on its way much to my delight.
5/5
GoogleMe and my friend are due to move into a property very soon. Lovely staff, I’m always kept up to date and response times to any of my questions are very quick. If anyone is looking to rent or buy a property I would highly recommend Ocean Lettings!
5/5
GoogleHonestly for moving out for the first time can be stressful and daunting but Will has helped us both with everything and every step.
5/5
GoogleI would like to specifically highlight Lily's outstanding performance. She always shows us great enthusiasm and responsibility.
5/5
GoogleAlthough we did not rent from Ocean Lettings in the end I must praise the professional and friendly conduct of their staff. Molly, who we spoke to on the phone, was warm & easy to talk to. Annabel, who showed us around the property, was thorough and had all the information we required.
5/5
GoogleAnnabel Williams has been amazing, thank you!
5/5
GoogleAnnabel Williams has been amazing, thank you!
5/5
GoogleI had a great experience with Ocean. Booking the viewing was easy and Amelia showed me around the flat. I got good follow up with Will Jenkins who responded to my queries in a timely and friendly manner.
5/5
GoogleAmazing personalized service. I had 3 properties and they all got rented within 2 weeks time with tenants moving in a very short time. Also last property was marketed on Friday and agreed let by Tuesday!!! They completed everything for me and made it a very easy process. Thank you. BTW, achieved the full asking price.
5/5
GoogleOcean staff were very helpful. They acted promptly to enquiries and kept me informed throughout the process. A very successful sale. Thank you.
5/5
GoogleBrilliant service led by Phaedra! Was able to answer all my questions and provided clear instructions of the next stages. Would highly recommend!
5/5
GoogleThe agent from Ocean estate agents was fantastic Molly helped us find our dream home and took the time to show us a property over the weekend. The communication throughout the office was fantastic. The agents are very quick to respond and help when necessary. Thank you for all of your help!
5/5
GoogleI am very happy with the service I have received from Ocean so far. Communication has been easy and quick, making the whole process very smooth. William Jenkins showed us around the property and answered all our questions. I found him very friendly, thorough and honest.
1/5
Googlethey don't care about you they just want to make money don't even let cutovers they booked viewings for know the place has been taken absolute rubbish
Thank you for your review and we are sorry that you feel let down. Ocean and the Clifton Office in particular regularly receive fantastic feedback for the service they offer and the care that they give to clients. As you have not submitted any details for yourself or for the exact issue you experienced it is very hard to investigate the matter however we would more than happily discuss it with you in person if you were just to give the office a call. We look forward to hearing from you.
5/5
GoogleThe service really could not have been better, whether I was dealing with Annabel, Will, Lily or any of the other staff.
5/5
GoogleOcean have been a pleasure to deal with, knowledgeable, helpful and more importantly secured us a tenant within days! Would highly recommend.
4/5
GoogleVery Professional services, i really appreciat dayly support from Phaedra King during all the process of my rent many thanks to you.
5/5
GoogleAlun and the wider team at Ocean Clifton have been renting my property for a number of years. Always extremely personal, professional and go out of their way to deliver quality qualified tenants. Would highly recommend!
5/5
GoogleIt was a smooth process to rent my new apartment also thanks for Will for all his help during this process!
5/5
GoogleReally helpful and professional group of people. Thank you for making the whole house-hunting / buying process a little less stressful!
5/5
GoogleI had a great experience renting a flat through Ocean estate agents Clifton. Annabel Williams assisted me through the process, including property viewing, the subsequent paperworks, etc. She is very professional and the whole process moves very smoothly. I highly recommend renting through them.
1/5
Googlevery bad service and treatment didn't call to tell me flat was taken until i got there with my mate. after a 3 hour drive.
Thank you for your review. We take customer service very seriously and would love to look into the matter, however as you have not left your real name or any indication of how to contact you it makes it quite difficult. We would happily arrange for you to speak with the director responsible for the branch and try to put the matter right, so please contact us on 0117 9466007 and we will be happy to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ocean, Bristol won Trusted Agent; Ocean, Bishopston won Trusted Agent.
Tell us what you need and we'll pass your enquiry to Ocean Sales & Lettings and up to three other top-rated agents near Clifton.
