Trusted Agent profile · Clifton · Bristol

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Ocean Sales & Lettings reviews in Clifton

★★★★★ Excellent

1,033 reviews across 2 platforms

187-189 Whiteladies Road, Clifton, Bristol, BS8 2RY

Part of Ocean, see every office.

Ocean's office in Clifton, Bristol, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,033 reviews on two platforms, including 1,032 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Ocean won in 2026.

Google logo

4.8 / 5

1,032

Reviews on Google

This office

The Trusted Agent logo

1.0 / 5

1

Reviews on The Trusted Agent

This office

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About Ocean Clifton

We’ve been selling all kinds of homes in Bristol for over 30 years. So we know every street, road, drive, lane, terrace, avenue & alley-way in this wonderful city (& beyond). The home advantage We know which neighbourhoods (or individual streets) have a buzz about them. We may even know your house or flat - it's quite possible we've sold it before. And that definitely gives us an edge in helping find the right buyer. We're not happy unless you are very happy Simple to say, but much harder to put into practise. That's why, over the years, we've honed and fine-tuned a really systematic approach to helping our brilliant teams do the best possible job for very client. Just one example: our brilliant Move managers. People with staying power It’s important we produce some lovely marketing materials and get your property on-line, in fact it’s essential. But equally essential is the team of people working for you. They are, quite honestly, incredibly enthusiastic, hard working and, well nice. We look after them well. And we spend a lot of time training & developing them (that’s why we were one of the first in our industry to be awarded the Investor in People award). So right across the business you’ll meet brilliant people who may have been with Ocean for 15 years or more. All that experience…. working for you

Awards

The Trusted Agent 2026 results for Ocean, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Clifton office, from every platform, shown as written. First names only.

5/5

Google

Neil and Tracey from oceans mortgage/finance team were so helpful and friendly, thanks both!

Isobel · 20 October 2025

5/5

Google

Kristie was so helpful in assisting me with my search for a property. She was patient, genuine and honest - qualities that are occasionally hard to find among estate agents. I would recommend her to anyone wanting to buy/sell with peace of mind.

J · 20 March 2019

4/5

Google

Excellent service with many of the staff - Cleo and Olivia especially. Would have given 5 stars if the initial conversations and staff communicated this to the people who hold the account throughout.

Sharon · 20 March 2025

5/5

Google

Slick and smooth service from Alun and the team letting out our flat - highly recommend!

Bethan · 16 September 2023

5/5

Google

Everything went well despite some delaying from our side. Lily was extremely helpful in getting things moving as soon as possible in order to have all the referencing done in time.

Ioana · 20 March 2022

5/5

Google

In addition to the great selection of quality properties provided by this agency, our agent Amelia West also managed to turn around paperwork and updates in a timely manner and help to secure our desired property efficiently. She is also very experienced and knowledgeable about the properties. As this is my first time renting flat in UK, I am quite impressed by the level of automation that was deployed in the overall renting process. Overall it’s a good experience.

Annie · 20 March 2022

5/5

Google

Recently purchased a property through Ocean and was impressed by the Clifton team. Nicola, our move manager, was always very helpful answering our questions and following up on outstanding queries.

Rebecca · 20 April 2025

5/5

Google

Annabel and Alun in the Clifton Office Lettings and Management Team are fantastic. They found me a new tenant within days of my previous one giving notice, they organised the paperwork and talked me through everything that needed to be done, and they did everything with a professional, friendly approach that is second to none.

Nic · 20 March 2024

5/5

Google

Thank you so much Ocean Team for the first class service and support you provided throughout our conveyancing experience. From the time we first talked to Matt about selling our property, to the day Cleo and Nicola got it over the line for us, we are so grateful. Thank you most sincerely, Anthony & Sally

Anthony · 20 March 2024

4/5

Google

There were a few hiccups along the way (buyer’s pulling out for various reasons), but this professional team hung on in there and got the sale done. Thank you all so much for your good natured patience and determination! A great team.

Katrina · 20 March 2019

5/5

Google

Just got a new flat through Ocean Lettings and Lily from Ocean was amazing every step of the way , really helpful making the process quick and simple , would highly recommend.

Cameron · 20 March 2025

5/5

Google

We are thoroughly looking forward to moving into our house in Westbury in the new year. Ocean estate agents have been very professional, and specially Lily has been very helpful. Merry Christmas. Happy new year everyone.

Andreas · 20 March 2021

5/5

Google

Myself and my partner are extremely happy with our experience of renting a property through Ocean Letting. Megan was perpetually helpful and assisted us with key allocation and starting our tenancy whilst on holiday. I highly recommend this company!

Charles · 13 May 2020

5/5

Google

Will was my agent. He was helpful in our viewing and answered all concerns I had! Was a great experience :)

Samer · 20 March 2023

5/5

Google

Amelia is very helpful and she always reply to my queries on time. I am very happy with her work. thanks

Shubina · 20 March 2023

5/5

Google

Annabel has been extremely helpful in helping us find a property to rent, and has demonstrated great customer service! We look forward to a continued good relationship throughout our tenancy.

Maisie · 20 March 2022

5/5

Google

I have just sold a property through Ocean and the service was excellent. They were very responsive and attentive from the start and throughout the entire process. The whole team went above and beyond to ensure that it was well marketed, that the offers were well managed, and that the process was proactively progressed through to exchange and completion. I bought the property through Ocean in 2001, and now have gone full circle with them, with total satisfaction.

Victoria · 20 March 2022

5/5

Google

Great experience with Ocean, especially with Lily Butler. She’s been exceptional with fast responses throughout a move-in process. Has made this process a lot easier than it could’ve been. 10/10

Callum · 20 March 2022

5/5

Google

Ocean managed to make the process of confirming a place to rent really smooth and straightforward, and Will kept me informed the whole time about next steps. Would highly recommend.

Jamie · 20 March 2022

5/5

Google

I have had a wonderful experience with Molly Rees. I had reached out to see a property that looked to be exactly what we wanted. Unfortunately, someone placed an offer on same day, so I wasn't able to even view it. However, Molly reached back out with another similar property. When that one wasn't quite what I was looking for, she listened carefully to my feedback and then the next day offered to show me yet another place that has turned out to be the one we want! I really appreciated her responsiveness and her consideration. She was very helpful and always quick to respond both via phone and email. Thank you so much for your excellent customer service!

A · 28 October 2021

5/5

Google

Massive thanks to Mark Hughes and our move manager Laura Savage for the smooth purchase of our first flat. We really appreciated their great communication throughout the process and for liaising with our sellers and both sets of solicitors. Highly recommended!

Amy · 20 March 2019

5/5

Google

The Ocean teams are instrumental in helping me find a new place. I especially appreciate Lily Butler's promote response and professionalism which make the whole process seamless and enjoyable. Highly recommend

93 · 20 March 2025

5/5

Google

Really great! Easy to talk to, very open staff who seem very understanding and keen to help and advise as best they can- highly recommend! Lily Butler, who showed us the flat, was lovely and gave us some great advice about the area and also allayed any qualms we had about aspects of the accommodation that we were unsure about. Thank you Ocean estate agents and Lily especially!

Maja · 20 March 2023

5/5

Google

William Jenkins is sincere and helpful. With his help, I could get the house rented in a short time smoothly.

Mabel · 20 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Ocean Sales & Lettings

Has Ocean won any awards?

Yes. In The Trusted Agent 2026 awards: Ocean, Bristol won Trusted Agent; Ocean, Bishopston won Trusted Agent.

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