Trusted Agent profile · Clevedon

Reeds Rains, Clevedon reviews

★★★★★ Excellent

235 reviews across 3 platforms

5 The Triangle, Clevedon, BS21 6NB

Part of Reeds Rains CEMB, see every office.

Reeds's office in Clevedon, at 5 The Triangle, is rated 4.8 out of 5 across 235 reviews on three platforms, including 230 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Reeds won in 2026.

Google logo

4.8 / 5

230

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Reeds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Clevedon office, from every platform, shown as written. First names only.

5/5

Google

I just want to say a huge thank you to all at Reeds Rains Estate agents Clevedon..They have been tremendously supportive in helping me find a new home..I was treated with dignity and empathy and I'm thrilled to say, I've just completed on my new home...In my mind they are the best Estate agents in Clevedon...Thank you all so very much...Kind regards Diane Bennett

Diane · 21 November 2023

Agent replied · 20 January 2024

Thank you so much Diane for your lovely feedback, best Estate agent in Clevedon, wow my team could not stop smiling, we hope you settle into your new home Kind Regards Charlotte

5/5

Google

We couldn’t have asked for a better service. From the outset the whole team have been helpful, efficient and professional. We were especially impressed with the ‘sneak peek’ on Facebook - the photographs were absolutely lovely. There’s still a way to go, but we’re confident that if the next stage of our sale process is as seamless as the first, which I don’t doubt it will be, our only concern will be finding a removal company! Thank you and we’ll done Reeds Rains.PositiveResponsiveness, Professionalism

Sharon · 20 June 2022

Agent replied · 19 June 2024

Thank you Sharon for your feedback and not forgetting the 5 stars Thank you Charlotte

5/5

Google

Excellent communication and extremely helpful and cheerful staff who will do all in their compass to assist the customer. Two of the staff deserve special mention. Firstly, Heidi who was mainly responsible for the successful completion of our purchase. She kept us more informed about the various issues that we experienced than anybody else, the anybody else include our solicitor, the other solicitors involved and anyone else who figured in the process. She was brilliant in her communication, her chasing the other solicitors and she made my wife and I very delighted that she was on our side. The second person was Matt who was totally responsive to any request or quer put to him. The rest of the staff that we had contact with were excellent at getting the right people to contact us ASAP. This company goes the extra mile for their customers. I would recommend them to anyone who reads this and have recommended them to family and friends.PositiveResponsiveness, Quality, Professionalism, Value

Kenneth · 20 June 2022

Agent replied · 19 June 2024

Thank you so much for your review and your feedback, it is much appreciated and to top it the 5 stars Regards Charlotte

5/5

Google

Everybody at Reeds Rains has been absolutely amazing throughout the process, Craig in particular has been outstanding. Everything has been professional and smooth but also personal which has made it very easy. Highly recommended.

Matt · 20 January 2022

Agent replied · 20 January 2024

Thank you do much for your feedback and the 5 stars, Craig has a big smile on his face Kind Regards Charlotte

5/5

Google

We would like to thank Craig and his team for the way that they sold our home, especially in these difficult times. Always responded to any queries and rate them highly. Rosemary and DavePositiveResponsiveness, Quality, Professionalism, Value

Rosemary · 20 June 2021

Agent replied · 19 June 2024

Thank you for the review and have a safe trip to America Regards Charlotte

5/5

Google

Would highly recommend buying (or selling) through Reeds Rains. Very friendly and honest team, with good communication throughout. Would definitely use their services again. Also used Sarah the mortgage broker (through Embrace Financial) in the office, after not so great experiences with brokers in the past, she was amazing. Will be looking to her in the future for sure!

Lauren · 21 December 2023

Agent replied · 20 January 2024

Thank you so much Lauren for taking the time to leave my team a great review, I hope you have a great Christmas in your new home Regards Charlotte

5/5

Google

Excellent customer service throughout. Heidi was efficient and professional going above and beyond with guidance and support. I highly recommend Reeds and Rains.

Jodie · 20 January 2023

Agent replied · 20 January 2024

Thank you so much for your feedback, Heidi will be pleased, Regards Charlotte

5/5

Google

Excellent estate agent. Buying and selling houses is never easy but Reeds Rains were very helpful to me throughout. Professional, efficient, friendly and reliable. I'm very pleased I went with them.

Aec · 20 January 2022

Agent replied · 20 January 2024

Thank you so much for the review, it does mean a lot to the whole team regards Charlotte

5/5

Google

Just sold my mum's house and I can't thank Craig, Caitlin and all their colleagues enough. They were helpful, professional and really made a stressful process a bit easier. Completely advise anyone to use them when buying or selling.

Danielle · 21 January 2020

Agent replied · 20 January 2024

Thank you Danielle for taking the time to leave my team a lovely review. Regards Charlotte

5/5

Google

The whole team at Reed Raines were excellent, very professional kept us informed all the way through always returned calls and put up with my wifes daily phone calls amazingly well!! Would not hesitate to use them again, well done everyone

Robert · 21 January 2019

Agent replied · 20 January 2024

Thank you for the kind words, we were all determined to get the sale of your bungalow through and it was a pleasure to deal with you both. You know where we are if you ever need to make a move. Craig

5/5

Google

Great levels of communication keeping us up to date with progress

Bob · 14 October 2025

Agent replied · 13 November 2025

Thank you so much for your kind feedback! We’re really pleased to hear you’ve been happy with our communication and updates. Keeping you informed throughout the process is always our priority. See you on the 1st with your keys Thanks Charlotte

5/5

Google

Honestly can't rate Reed Rains, their lettings team in particular, high enough! Charlotte and Kelly have been fabulous with helping me over the past year 14 months, answering any questions I have promptly and professionally. Especially in the beginning when I was in a difficult place and trying to find somewhere to live quickly. Always there when you need them and I love the new system of being able to log problems rather than having to ring in or email etc, saves lots of time for everyone. I was really apprehensive when turning to renting a property as I haven't done this before, I can't tell you how much Kelly and Charlotte have put my mind at ease and given me the confidence in them that I needed. Thank you so much team :+)PositiveResponsiveness, Professionalism

Jennie · 20 June 2021

Agent replied · 19 June 2024

Thank you so much for taking the time to leave my team a fabulous review, thanks Jennie Regards Charlotte

5/5

Google

Professional stress free sale The sale of my late mother's flat was always going to be a difficult and emotional event but thanks to both family and Reads Rains (Clevedon) it was completed with minimal fuss and pure professionalism. This was after an earlier estate agent declined the sale as the "family were too fussy". I would happily recommend Reeds Rains to anyone wishing to sell a property.

Mike · 20 January 2023

Agent replied · 20 January 2024

Many thanks for your comments, pleased the transaction went through so smoothly and quickly, you were by no means "fussy"!

5/5

Google

Looking to rent our property and needed plenty of advice and support. The service was exceptional - prompt, professional but still caring and understanding. I was left in no doubt that we could leave our home in very capable hands. Thank you!

Edward · 26 July 2024

Agent replied · 25 August 2024

Hi Edward, thank you so much for the 5 star review, providing excellent customer service to our clients is our top priority, we really appreciate the feedback. Thanks again for choosing us. Best wishes.

5/5

Google

Tash was impeccable and found us a gorgeous dog friendly house very quickly. Extremely efficient service

Claire · 20 January 2023

Agent replied · 20 January 2024

Thank you so much for taking the time to leave your feedback and the 5 stars, Tash will be pleased. Regards Charlotte

5/5

Google

Being a tenant, your service for the last 8 years was excellent. I take this opportunity to thank you for the excellent services you provided, I am really pleased. You always made me feel special. Even though it was a business you never lost the human touch to the business, if everybody does the business the way in which you do the world would be a better place. All these years you were always there when I needed you, I can’t ask anything more. Words are not enough to express my gratitude. A big hug to all ( virtual hug, because of social distancing rule ). Thank you once again With Kind regards Kurian AnayattilPositiveResponsiveness, Quality, Professionalism, Value

Babu · 20 June 2020

Agent replied · 19 June 2024

Thank you so much for your lovely 5 star review, I have just shared your comments with my lettings team and they have asked me to say a big thank you to you for your kind words and congratulations on buying your home. Regards Charlotte

5/5

Google

Can't recommend the team highly enough, although l was buying through them they kept communicating with all parties and we got there!

Sandra · 8 April 2025

Agent replied · 1 May 2025

Thank you so much for your kind words! We’re delighted that our communication and support helped make the buying process smoother for you. We appreciate your recommendation and wish you all the best in your new home. If there’s ever anything else we can assist with, please don’t hesitate to let us know! Many Thanks Charlotte

5/5

Google

We have rented through Reeds Rains for over 2 years, and every time we have dealt with the team in Clevedon, whatever time of the day or night they have responded and dealt with our questions, issues or queries promptly and nothing ever seems too much trouble. I would recommend them to anyone who is either looking to rent a property from their portfolio or even if you are looking to rent a property you own with them. Thanks for everything. Phil

Phil · 21 January 2020

Agent replied · 20 January 2024

Thank you so much for taking the time to leave my team a review, we really appreciate your feedback Regards Charlotte

5/5

Google

I cannot thank the staff enough for all there help! Especially Caitlin who went above and beyond with her help and support. Highly reccomend using them as a first time buyer!!

Kaya · 21 January 2020

Agent replied · 20 January 2024

Thank you for taking the time to leave my team a 5 star review and I am delighted to hear that Caitlin supported you and helped you through the process in buying your first home Kind Regards Charlotte

5/5

Google

Tina and Brooke have been great, keeping contact and sorting the admin. as required in a totally professional and friendly manner. The bottle of wine and welcome box were unexpected and much appreciated. Thanks to all of the office team for your help. Malcolm and Amanda.

Malcolm · 6 February 2024

Agent replied · 7 February 2024

We’re delighted to hear that you are settled in your new home and enjoyed the wine and gift box! It’s our pleasure to go the extra mile for our tenants and make your experience memorable. Thank you for taking the time to share your positive feedback with us. If there’s anything else we can do to enhance your experience further, please don’t hesitate to let us know. We appreciate your support!

5/5

Google

Thanks to Reeds rains for selling our house after trying other estate agents and thanks to Caroline and Heidi for all the updatesPositiveResponsiveness, Professionalism

Alison · 20 June 2021

Agent replied · 19 June 2024

Delighted to hear you exchanged contracts yesterday, good luck in your new home and thank you for using Reeds Rains to sell your house, Kind Regards Charlotte

5/5

Google

We purchased our first buy to let property from Reeds Rains 7 years ago, it went so smoothly we decided to leave that property with them to find tenants - tenants were found after exchange and before completion! We have since bought more properties and Reeds Rains have always found tenants within a few weeks. They do all the hard work for us and we never have to worry. The team are efficient and always helpful. We would have no hesitation in recommending them.

Alison · 21 January 2018

Agent replied · 20 January 2024

Thanks Alison very much for leaving Reeds Rains a 5 star review, we do really appreciate having your feedback and also for recommending Reeds Rains to other another landlord to let their apartment, Sue will be sending you a £50 voucher to say thank you. Regards Charlotte

5/5

Google

I have been using Reeds Rains as a landlord for the past few months. They are a very professional local company and I am satisfied with the service so far. They promptly found me tenants and were in touch throughout the whole process of setting up the tenancy and beyond. They let me know if there are any issues and they are able to suggest and provide local contractors that work quickly and economically. It is easy to communicate with them as you don't tend to get moved from one person to another and have to wait.

Gary · 21 January 2018

Agent replied · 20 January 2024

Thanks Gary for taking the time to leave Reeds Rains a 5 star review, I am glad you are happy with the service you have received so far and I am sure this with continue. Regards Charlotte

5/5

Google

Staff here always really helpful! Thank you to Heidi Caitlin and Tina especially who have worked tirelessly to make the house buying process easier :)

Kris · 20 January 2021

Agent replied · 20 January 2024

Thanks Kris for taking the time to leave my team a 5 star review. Regards Charlotte

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Questions about Reeds Rains, Clevedon

How many reviews does Reeds Rains, Clevedon have?

Reeds's Clevedon office has 235 reviews across three platforms: 230 on Google, 4 on Facebook, 1 on Yell.

What is Reeds Rains, Clevedon's rating?

Reeds Rains, Clevedon is rated 4.8 out of 5 across all 235 reviews, and 4.8 out of 5 on Google from 230 reviews.

Has Reeds won any awards?

Yes. In The Trusted Agent 2026 awards: Reeds, Clevedon won Gold; Reeds, Macclesfield won Platinum; Reeds, Grimsby won Gold; Reeds, St Helens won Gold; Reeds, Chester Le Street won Gold; Reeds, Salford won Gold; Reeds, York won Trusted Agent; Reeds, Nottingham won Trusted Agent.

Where is Reeds's Clevedon office?

Reeds Rains, Clevedon, 5 The Triangle, Clevedon, BS21 6NB.

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