Mark Templer Residential Sales Clevedon reviews

★★★★★ 5/5

Google

The team are absolutely brilliant, nothing is too much trouble for them, made my experience easy and effortless. Highly recommended. Thanks Kathyrn for a amazing handover, and all the other ladies

Lisa · 29 May 2024

★★★★★ 5/5

Google

The Mark Templer in Clevedon were brilliant, helpful and very supportive. Thank you!

Kate · 15 February 2025

★★★★★ 5/5

Google

Really impressed with our service from Mark Templer. Kathryn was very helpful and made the process as smooth as possible. Brilliant.

Jordan · 2 October 2024

★★★★★ 1/5

Google

As a buyer I found this company arrogant and casual. There was a striking gap in attitude towards buyers as opposed to vendors. This company would do well to review their approach to buyers in terms of support and respect. Happily there are other estate agents in Clevedon who get that balance correct.

Nicola · 6 July 2022

★★★★★ 1/5

Google

Avoid, avoid, avoid....please, please read this. A home is supposed to be somewhere you can close the door to the troubles of the world..Mark Templer's estate agent never allowed this to happen. Our story. Feb 2018 to August 2018 We were waiting for the sale of a property to go through which is why we ended up renting from Mark Templer. It was only after we had this truly awful experience when complete strangers in Clevedon told us how bad the agent was...so many people with so many bad experiences. The agent does not care about people, only money..and life is about much more than money. We have two little boys, one starting school this year so the location was important to us. We really love Clevedon and the people..really something special. We found a little bungalow which we thought was ideal. We were told the landlord had never rented before but that was fine with us as we thought we had the unbiased protection of an estate agent..our mistake. From the very beginning it was very clear Mark Templer's estate agent showed now duty of care towards us and all they cared about was the landlord and the money generated from his property. ~Before we even moved in, we were asked if we would allow a funeral to be held from the property. The landlord wanted us to open the garage door (where all our belongings were ) to allow people to stand inside!!! ~We had a problem with sewage in the garage and let the agent know. Their response was to " chill out and have a glass of wine". The girl sat at her desk in the office and told me it was rainwater, no assessment ..nothing until we sent the photographs to them!! ~The landlord visited two weeks after we moved in to fit blinds . We explained we didn't need the virgin TV package he had set up and he literally threw a tantrum in front of me stating it was " only £33 a month" . ~The landlord wanted to paint the property whilst we were living there, he requested this 11 days after we moved in. He said it would take two weeks (we never asked for this) and I explained to manager of lettings in Mark Templer if he couldn't behave himself whilst in my home for one hour, we did not want him to around the boys for two weeks. ~We were served notice after only three months of living in the property. Thanks to the fact that they served notice too early making the notice invalid, giving us time to find somewhere else. This estate agent WILL NOT give you a ' How To Rent Guide' , a booklet from the government on how to act if the estate agent you are dealing is not professional. THIS IS A LEGAL REQUIREMENT AND IF THIS BOOKLET IS NOT PROVIDED IT MAKES A SECTION 21 NOTICE INVALID. This booklet is 11 pages. Instead , we were given a summary of the booklet (two pages) and a"Good Tenant Guide" ..their version of how to behave! We went to the council who had their own comments and thoughts about this agent. They wrote to both the landlord and the agent and to their actions. After seven months of living in the property, the agent wanted £563.13 of our deposit!! The place was immaculate!! A PIECE OF GRASS was on the bathroom floor and we were told it needed a cleaner. CRUMBS IN THE OVEN (NOT BURNT MARKS OR STAINS...CRUMBS!!!) were pointed out to us and we were told it needed a clean and again they tried to charge us They wanted £200 for a little flower bed wall, where is had fallen down. Thankfully we were able to provide photographs of every other existing wall in the garden which all had cracks so we didn't have to pay. This is a complete scam on how to keep people's hard earned money. Please stay away from this agent at all costs. I have only written one review on google before this review. It is really important for everyone to know what they are getting into by doing any kind of business with this agent. Kind regards, Rita

Rita · 29 April 2020

★★★★★ 5/5

Google

Kathryn and team at Mark Templer was great, professional and step by step secured my place, walked me through it and went the extra mile for me, very grateful

P · 27 April 2024

★★★★★ 1/5

Google

If you are a landlord in need of selling your property I urge you to do your tenants a kindness and not use this estate agents. I constantly had to remind them as a tenant I am entitled to 24hrs notice, they also allowed a viewer to bring a dog into the garden when they knew I had a cat. They constantly contacted me when they knew I was on holiday or at a wedding, the emails and calls literally didn't stop to the point where I do believe it was a breach of peaceful enjoyment of the property. They also brought a viewer without telling me when they said they were just going to take photos - again without permission or 24hrs notice

Charlotte · 29 January 2024

★★★★★ 1/5

Google

Avoid, avoid, avoid....please, please read this. A home is supposed to be somewhere you can close the door to the troubles of the world..Mark Templer's estate agent never allowed this to happen. Our story. Feb 2018 to August 2018 We were waiting for the sale of a property to go through which is why we ended up renting from Mark Templer. It was only after we had this truly awful experience when complete strangers in Clevedon told us how bad the agent was...so many people with so many bad experiences. The agent does not care about people, only money..and life is about much more than money. We have two little boys, one starting school this year so the location was important to us. We really love Clevedon and the people..really something special. We found a little bungalow which we thought was ideal. We were told the landlord had never rented before but that was fine with us as we thought we had the unbiased protection of an estate agent..our mistake. From the very beginning it was very clear Mark Templer's estate agent showed now duty of care towards us and all they cared about was the landlord and the money generated from his property. ~Before we even moved in, we were asked if we would allow a funeral to be held from the property. The landlord wanted us to open the garage door (where all our belongings were ) to allow people to stand inside!!! ~We had a problem with sewage in the garage and let the agent know. Their response was to " chill out and have a glass of wine". The girl sat at her desk in the office and told me it was rainwater, no assessment ..nothing until we sent the photographs to them!! ~The landlord visited two weeks after we moved in to fit blinds . We explained we didn't need the virgin TV package he had set up and he literally threw a tantrum in front of me stating it was " only £33 a month" . ~The landlord wanted to paint the property whilst we were living there, he requested this 11 days after we moved in. He said it would take two weeks (we never asked for this) and I explained to manager of lettings in Mark Templer if he couldn't behave himself whilst in my home for one hour, we did not want him to around the boys for two weeks. ~We were served notice after only three months of living in the property. Thanks to the fact that they served notice too early making the notice invalid, giving us time to find somewhere else. This estate agent WILL NOT give you a ' How To Rent Guide' , a booklet from the government on how to act if the estate agent you are dealing is not professional. THIS IS A LEGAL REQUIREMENT AND IF THIS BOOKLET IS NOT PROVIDED IT MAKES A SECTION 21 NOTICE INVALID. This booklet is 11 pages. Instead , we were given a summary of the booklet (two pages) and a"Good Tenant Guide" ..their version of how to behave! We went to the council who had their own comments and thoughts about this agent. They wrote to both the landlord and the agent and to their actions. After seven months of living in the property, the agent wanted £563.13 of our deposit!! The place was immaculate!! A PIECE OF GRASS was on the bathroom floor and we were told it needed a cleaner. CRUMBS IN THE OVEN (NOT BURNT MARKS OR STAINS...CRUMBS!!!) were pointed out to us and we were told it needed a clean and again they tried to charge us They wanted £200 for a little flower bed wall, where is had fallen down. Thankfully we were able to provide photographs of every other existing wall in the garden which all had cracks so we didn't have to pay. This is a complete scam on how to keep people's hard earned money. Please stay away from this agent at all costs. I have only written one review on google before this review. It is really important for everyone to know what they are getting into by doing any kind of business with this agent. Kind regards, Rita

Rita · 7 July 2019

★★★★★ 5/5

Trustpilot

Excellent Estate Agent in Clevedon

Louis and his team in the Clevedon office have recently sold a flat for me. They have all been thoroughly professional and a pleasure to deal with. They fully updated me throughout the process. Thank you to you all. I would happily recommend them.

Michelle · 8 February 2023

★★★★★ 5/5

Google

My partner and I bought a house through Mark Templer and can honestly say from booking viewings right up to completion and beyond, they have been fantastic. Professional and friendly and incredibly timely! They have such a lovely, welcoming team who know their properties well, which made the buying experience run as smoothly as possible.

Victoria · 29 June 2023

★★★★★ 5/5

Google

After being in our house for over 30 years, the prospect of moving was very daunting, but with Louis and the rest of the team at Mark Templar looking after us it made the transition to our new house a lot easier. They guided us through every part of the move and nothing was too much trouble. A polite and professional team, who we would recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Antonio · 28 August 2021

★★★★★ 1/5

Google

I would not recommend Mark Templer to ANYONE! I have never left a bad review in my life but my experience with Mark Templer has left me and my partner very frustrated and in a vulnerable position. Back Story Me & my partner were in the process of purchasing a property through Mark Templer earlier this year and it has been nothing but hassle from start to finish. 1) Phone calls were never returned. We called in 4 times on the same day and it got to a point where I had to visit in person to actually get an answer 2) We were waiting for days to receive an email response on simple queries 3) Sales progression did very little to help us and our situation 4) Being told the wrong information on multiple occasions 5) Dishonesty about property history i.e why it previously fell through with the 1st buyers 6) When complaining to Mark Templer himself, he didn't understand and was unwilling to listen to our grievances about the poor service of his company. After this uncomfortable process, our purchase fell through due to dishonesty and poor communication. All in all I recommend to keep your distance from this appalling company as the service was shocking and disappointing.

Jon · 7 July 2018

★★★★★ 5/5

Google

We'd like to thank the team at Mark Templer, Clevedon, for their help in buying our new home. They were professional and quick to respond to any query or issue which arose. We were part of quite a long chain and they helped us deal with a number of hiccups along the way. We would happily recommend the team to anyone buying or selling in the area.PositiveResponsiveness, Quality, Professionalism

Steven · 28 August 2021

★★★★★ 1/5

Google

If you are looking for rude, condescending penny pinching estate agents these are the guys for you. I would rather burn my house down than do business with Mark Templer ever again.

Karl · 14 October 2025

★★★★★ 5/5

Google

Absolutely fantastic help from Mark Templer who were working for the Seller. Thanks mainly to Claire Lloyd who helped us by finding out things in no time that our solicitors would have 'in due course' and was always polite and pragmatic and kind. I would recommend Mark Templer without hesitation. Thanks to all.

Robert · 6 June 2023

★★★★★ 5/5

Google

I've been using Mark Templer to look after some rental properties for a while now and they have been exceptional. Always quick to respond and they sort out any issues with the minimum of fuss. They are streets ahead of other agencies I've used in the past and I recommend them 100%. I've also used their sales department recently for a property sale and they were of the same high standard as their letting division. I thoroughly recommend both the lettings department and residential sales department. 5 stars!

Steve · 1 September 2023

★★★★★ 5/5

Trustpilot

I've been using Mark Templer to look…

I've been using Mark Templer to look after some rental properties for a while now and they have been exceptional. Always quick to respond and they sort out any issues with the minimum of fuss. They are streets ahead of other agencies I've used in the past and I recommend them 100%. I've also used their sales department recently for a property sale and they were of the same high standard as their letting division. I thoroughly recommend both the lettings department and residential sales department. 5 stars!

Steve · 29 August 2023

★★★★★ 5/5

Google

Excellent service from start to finish. I would highly recommend using Mark Templer ! Nothing is too much trouble and they keep you informed throughout the process.

Jacqueline · 16 October 2024

★★★★★ 5/5

Google

Just completed a house purchase through Mark Templer. It was a fairly challenging process for various reasons outside the agents control. We found all the staff at Mark Templer offered very good service throughout. Always available, responsive and pro-active when chasing things up. I’d be quite happy to use them again in the future when either buying or selling.PositiveResponsiveness

Lyndon · 28 August 2022

★★★★★ 5/5

Trustpilot

Excellent service from Mark Templar

Mark Templar have looked after my property for several years now, and the team have always been highly efficient and helpful. Whenever there have been problems they have always either been quickly resolved, or I have been given a range of suitable options to choose from. The recent change of tenant has been successfully completed, and thanks to the amazing staff at the Clevedon branch the whole process was made as straightforward as possible. I am happy to recommend Mark Templar

David · 7 August 2023

★★★★★ 5/5

Google

Absolutely by far the best agents! Bought my first home through Mark and the customer service brilliant and knowlegeable throughout. Rachel kept me informed during the whole process which they made easy and pain free considering I'm so impatient! A pleasure to deal with and will return to them again in the future, many many thanks 👍

S · 7 July 2019

★★★★★ 5/5

Google

We have recently sold our property through Mark Templer, Clevedon and the level of service and advice that we have received has been excellent, from our initial enquiry through to successful completion. The team are all highly professional, responsive, and knowledgeable. Despite selling through the Lock down period the inevitable challenges and frustrations have been well managed. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Lin · 28 August 2021

★★★★★ 5/5

Google

Claire and the team at Mark Templer made buying our first home as stress free as possible! They are a really friendly bunch and I would definitely recommend if you want on the ball service from people who actually care about your move.

Jemma · 6 July 2022

★★★★★ 5/5

Google

Friendly, professional and knowledgeable, the whole team have been fabulous. Our house sale was handled by competent, efficient, happy and approachable staff from start to finish. We have been kept us informed throughout the process and are very happy with the outcome. We would definitely use Mark Templer again.

Gill · 8 June 2023