Every review we hold for the Clapham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleArmond and Chris were extremely helpful during the whole rental process, especially during these times where the market is extremely competitive. They assisted us throughout the process from placing our offer to completing all the paperwork and kept us updated during all stages. We would definitely recommend their professionalism, efficiency and reactivity.PositiveResponsiveness, Professionalism
Deborah · 22 June 2021
★★★★★ 1/5
GoogleI inquired for a property listed by this company and I felt that I was dealt with terribly. Over the phone, I was offered barely any support or information in regards to the property I was looking for other than just a straight question asking for my number then ending a call with a “bye”. With a lack of communication through emails as well, after simply asking if my number was received correctly, I receive a message from their assistant manager, by the name of Radi that “this landlord prefers offers from people who viewed in person and since I have about seven people viewing it in person, I don't think that it would be worth sending it anyway.”
I understand if there are other people inquiring and the landlord prefers in person offers however telling me (a potential customer) that it’s not worth their time to send me a simple video for a property THEY’RE trying to let, is incredibly unprofessional. I hope this information gives insight on others looking in property through this company.
Turahui · 28 September 2023
★★★★★ 5/5
GoogleI have rented a property through Sheraton Law for the last 3 years. During this time they have always been very help, responsive and retained a high level of professionalism. When moving out of the property they were very responsive and helpful and I was particularly impressed with how quickly the deposit refund was agreed and returned. I would definitely rent a property with them again and would highly recommend them to friends and family.
Jessica · 16 September 2018
Agent replied
Thank you for your kind review Jessica
★★★★★ 5/5
GoogleI rented a property and Albert was the agent that I worked with, always came back to me with answers to my questions. Great person even gave me his personal mobile in case I had any problems during out tenancy.
Luís · 3 October 2022
★★★★★ 5/5
GoogleRedi is particularly helpful. He has a lot of patience.
Overall, it was a pleasant experience.
Steven · 14 June 2024
★★★★★ 5/5
GoogleAnia and the team were very professional and were always available to help us during our 3 years tenancy . We recommend this agency
Amelie · 16 September 2018
Agent replied
Dear Amelie it was a pleasure to have you as tenants
★★★★★ 5/5
GoogleAbsolutely brilliant service from start to finish. Dealt with Matt at the Clapham branch. Very professional & helpful. Property sold in short space of time & ran smoothly. Always kept in contact & updated regularly. Would highly recommend
Kirsty · 3 October 2022
★★★★★ 5/5
GoogleLayla is an extremely hard working and kind lady who went out of her way in helping me find my dream flat in Battersea. I couldn’t have received better service! Thank you for going above and beyond!
Florence · 3 October 2022
★★★★★ 5/5
GoogleI moved into my new place and requested Lakhan look into getting a few things fixed and replaced for me. I was pleasantly surprised at how quickly Lakhan was able to get my blinds / kitchen draws and most importantly my mattress replace. Thanks so much mate. Absolute legend!
Stewart · 27 August 2020
★★★★★ 5/5
GoogleGreat to deal with and very responsive! Thanks Radi for all your help
Karan · 7 June 2024
★★★★★ 5/5
GoogleTom Butler helped us find a flat for our daughter (first time buyer) and then helped with the whole process. Frankly, without Tom I think we would have given up! The legal process was complicated, and we did not understand London flats at all. With Tom as our guide, we got exactly what we wanted. Very pleased daughter and parents!
Mike · 7 June 2024
★★★★★ 5/5
GoogleBought my flat through these guys earlier this year and can’t recommend them highly enough. My solicitor was an absolute joke but somehow Matt and Jack managed to keep the sale on track.
Like everyone else, I’m typically sceptical of estate agents but Matt and Jack seemed like real people who genuinely wanted to get the sale done in the fairest way possible. Couldn’t have asked for more.
Rosie · 25 December 2023
★★★★★ 5/5
GoogleIt was great collaborating with Frederica, made the process seem easy, and many thanks to Ashlee for showing consideration to us regarding, a later date to move in, for waiting us, although the place was ready to be occupied straight away.PositiveResponsiveness, Quality, Professionalism, Value
Israel · 22 June 2021
★★★★★ 5/5
GoogleSheraton Law helped us find our house and then managed the property over the year and a half we lived there. They did they house up to excellent condition prior to use moving in and were always quick to respond and fix issues when they came up (eg when our hob broke someone was round in a day to replace it). I would definitely rent from them again.
Roberta · 16 September 2018
Agent replied
Dear Roberta thank you so much for the kind review - it was a pleasure having you as a tenant.
★★★★★ 5/5
GoogleCharlotte was helpful and friendly when showing us round our new place. Everything was very smooth during our move in.
Rick · 16 September 2018
Agent replied
Dear Rick thank you for your kind review
★★★★★ 5/5
GoogleLike night and day compared to the previous estate agent I rented through who were shocking. Tamsin is always really helpful and quick to respond to all of our enquiries and solve what she can!
Keely · 3 October 2022
★★★★★ 5/5
GoogleCharlotte and Bryony were fantastic. They showed me around the house on two occasions and fast tracked the move in process to accomodate our needs. Our move in day went smoothly thanks to Ania our property manager and we are very happy. Thanks to the whole team at Sheraton Law.
Georgia · 31 July 2019
★★★★★ 5/5
GoogleCharlotte and Bryony were fantastic. They showed me around the house on two occasions and fast tracked the move in process to accomodate our needs. Our move in day went smoothly thanks to Ania our property manager and we are very happy. Thanks to the whole team at Sheraton Law.
Georgia · 16 September 2018
★★★★★ 5/5
GoogleWe never had a bad experience with any agent. And it's looks like we had another good. Jack is the owner of the company and he do very well with his team. First time it's looks a bit messy, but they sorted out everything! Thanks!
Zoard · 27 August 2020
★★★★★ 5/5
GoogleWorking with Sheraton Law as our estate agent to sell the flat in London was a very sound decision. Tom who looked after us looked after us very well, his communication and organisational skills can not be faulted. Tom and the business deserve this 5 star review.
Catherine · 16 September 2019
★★★★★ 5/5
GoogleHad really positive outcome after some issues, that were not fault of the agency who have gone above and beyond to help us find a resolution. Huge thanks to Jack and team.
Jessie · 27 August 2022
★★★★★ 5/5
GoogleThis is the second time that we have asked Tom at Sheraton Law to sell a property for us, and it went just as brilliantly as the first: he gave great, practical advice on the price, resulting in a better-than-expected offer, and he helped throughout the sale, politely nudging the parties along in the gentle and friendly manner we had been so impressed with the first time around. As an independent agent Sheraton Law and Tom have given us such a fantastic service at a great price. I can't recommend him highly enough - in fact, I have, to a number of my friends who experienced similar results.PositiveResponsiveness, Quality, Professionalism, Value
Dave · 24 August 2022
★★★★★ 5/5
GoogleMatt was great throughout the purchase process. He gave all the information needed during the decision process, and was even kind enough to recommend a builder after the sale was completed
Tristan · 3 October 2022
★★★★★ 5/5
GoogleRecently completed a change of tenants which was handled extremely professionally by Frederica at OR. Frederica was extremely proactive in dealing with the outgoing and incoming tenants and minimised all problems. She is to be recommended and requested for if renting through OR.
Peter · 27 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.