Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleVery impressed with Tom and Olly at William h browns. They helped and supported me through the entire process in moving into my new flat and I cannot thank them enough for their efforts in making it as easy and comfortable for me as possible. Will definitely suggest them to anyone who is looking to rent. Great job gentsπ β¦
Dav Β· 23 May 2024
Agent replied Β· 20 June 2024
Thank you for your kind words, Dav! We are delighted to hear that Tom and Olly provided you with excellent support throughout your moving process. We appreciate your recommendation and are thrilled to have made your experience easy and comfortable. If you need any further assistance in the future, please do not hesitate to reach out.
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5/5
GoogleFantastic experience!
We had a purchase that had fallen through and walked into the Clacton branch quite desperate, we received a warm welcome from the team in particular Michelle who sat us down and helped find us our new home, and Anna who both went above and beyond.
We received expert advise and had a positive buying experience.
Ellie Β· 21 June 2023
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5/5
GoogleMe and partner went to William H brown because my old landlord was selling our house and we needed to move and Tommy found us a really nice house I fell in love with it the minute I went inside and 2weeks later we moved in. Tommy was so help full and understanding he done everything he could he bent over backwards and I thank you so much from Emma James and little TJ. TJ now has so much room to run around in and to grow up thank you so much tommy x
Emma Β· 22 June 2019
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5/5
GoogleThanks to Faith and Hayley, we are now in the house we never expected to be living in. At every hurdle from the very first, we were assured there would be a way to overcome the difficulty, and our faith (sorry for the pun!) has been restored. We were spoken to with patience and understanding, we retained our dignity and were very impressed with the all round service that was provided. In this day and age this is to be commended. Thank you so much
Karen Β· 22 June 2019
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5/5
GoogleThank you to all the team especially Siobhan at WB for making the sale of my house run smoothly and efficiently with the professional touch that only other estate agents can aspire to.
Even though potential buyers came and went Siobhan kept the sale on track maintaining viewings at every opportunity through her own determination, persistence and dedication. Iβm truly thankful to her for the smooth interaction she maintained between all parties concerned during conveyancing and reaching the completion date in record time saving me months of additional mortgage payments. She has a genuine friendly and kind nature. I will always think of her as a friend.
Ray Β· 22 June 2019
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5/5
GoogleWilliam H Brown,
Back in August this year I began my search for a property. We are a small building firm and we were coming towards the end of a large project. We were looking for a property that needed a complete refurbishment for our next venture.
From the begging Frankie was on the case. Committed to finding the perfect property that fitted our needs. His customer service and proactive sales approach, was a refreshing change from my previous experiences with estate agents to say the least.
I received a phone call from Frankie telling me he had the perfect property. He was not wrong. The property was ideal. Exactly what we were after. May i add, Frankie was always well revised when informing me about any property. Any questions I had he would answer without hesitation and was very knowledgeable about each property and the market as a whole.
Frankie Bowers in an absolute asset to your firm. He has exceeded all expectations and is a credit to your local branch.
Many thanks from a very happy customer
Jayson Β· 22 June 2019
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5/5
Google5 star for service and general loveliness! From the first contact I had with the branch I was looked after by Tommy, he was nothing but helpful when I viewed the first flat and very understanding that it was not for me due to my having a young baby. He then showed me a different flat which was much more suited. I went for this flat but unfortunately it was not to be through no fault of my own nor fault of William H Brown. Tommy was professional and efficient and went a step above to try to fix the situation. Despite all his hard efforts it was too late and I moved on to my current property with a different agent. HOWEVER this is NOT a reflection on the company as I would highly recommend them to anyone who is looking for a lovely home and great customer service along with it. Thanks again for everything you did Tommy! Laura and Kira
Laura Β· 22 June 2019
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5/5
GooglePopped in by chance looking for a home.
After many viewings with other estate agents, we finally found a home.
Big thank you to Tom and Olly for all their help!
Brilliant communications with us and making the process easy.
Lisa Β· 26 June 2024
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5/5
GoogleI recently moved using William h brown, and the to estate agents Tom & Oliver was very professional, helpful kept up informed on all that was going on, all checks are done rapidly; and was always only a phone call away, I would highly recommend cannot find fault with them. Thankyou for all your help
Skye Β· 21 June 2023
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5/5
GoogleDespite having to pull the sale due to grievances with the seller, William H brown especially Michelle Barr assisted in every possible way raising enquires without me asking, to progress the sale quicker and ensure I did not get put into a negative ownership.
Michelle was a star and I would recommend using them thoroughly.
Harry Β· 21 June 2023
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5/5
GoogleExcellent service, particularly Michelle, kept us informed throughout our purchase, would definitely recommend. Nothing was too much trouble for her.
Katrina Β· 19 March 2025
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5/5
GoogleI was so happy to come across this company and their wonderful team. Oliver and Tom were excellent with their job, very friendly, loving, considerate and respectful people. We were majestically treated,with love and we got our beautiful and spacious flat from them. I recommend them for good accommodation and rest of mind.
Ariyo Β· 21 June 2023
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5/5
GoogleI had the pleasure of instructing Tom and Olly to rent out our flat in Clacton.
Both Tom and Olly handled everything extremely well, being responsive, attentive and professional at all times.
Most importantly, they kept us up-to-date throughout the process and got the property let out quickly.
Great agency, great agents - highly recommended.
Best wishes from myself and my father!
Diamond Β· 13 May 2025
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5/5
GoogleTom and Ollie were great in helping us find our rental home.
Lots of communication and effort.
Alexandra Β· 24 September 2023
Agent replied Β· 20 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery happy with the full proactive service I received, I was Kept up to date at all times.
Jodie & Michelle are very friendly and happy to help at a moments notice, I would defiantly recommend William H Brown Estate Agents and will be using them again in the future.
Lee Β· 26 July 2024
Agent replied Β· 25 August 2024
Many thanks for your fantastic 5* review and recommendation Lee. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI am incredibly impressed with the quality and efficiency of the services provided from William H brown. I would like to specifically thank Tom and Olly who were incredibly helpful and dedicated throughout the entirety of our transition to property management and the subsequent letting of our property. Would highly recommend.
Harry Β· 21 June 2023
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5/5
GoogleBrilliant service from James and the team with a special mention to Michelle Barr in handling our sale. We had 3 previous buyers pull out for various reasons and Michelle still kept beavering away to find us a buyer and get us to completion. Cannot recommend these guys enough and a massive thank you for all of your help.
Steve Β· 21 June 2022
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5/5
GoogleTom and Ollie from William h brown have been brilliant with making the process of moving so much easier for me! Canβt thank them enough for being so helpful and for continuous communication so Iβm up to date with the process!
Chelsie Β· 19 October 2024
Agent replied Β· 26 October 2024
Many thanks Chelsie for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleStellar experience!
I would like to express my gratitude to Olly and Tom for letting my property without any problems and extremely quickly. Those guys were very kind and they informed me about every step in the process. I was extremely stressed, because I am a foreigner and I had no idea what to expect as an owner of a property in UK. They made their best to make everything as easy as possible and found promising tenants just within few days.
Thank you, lads!
Bozho Β· 20 June 2024
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5/5
GoogleI have found Tom and Olly to be polite, very professional, extremely helpful especially as this is my first letting they have explained the procedures for both myself and the tenants. Thank you to both of them for a smooth transaction.That is why they get 5* from me.
Debbie Β· 21 June 2023
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5/5
GoogleExtremely friendly staff and very polite. I can't thank Oliver enough for helping myself and my partner find the perfect home and answer all questions we had. A massive thank you to Tom too, for always helping me over the phone. Perfect example of service. Highly recommended βΊοΈ
Alisha Β· 21 June 2023
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5/5
GoogleDave Gooderham showed us the property and got the sale, but Michelle sorted everything for us! Nothing was ever to much trouble ! Not sure it would have all got completed without her, never met Michelle, spoke loads, a complete superstar! Credit to the company! So glad sheβs in after sales! Brilliant!
Catherine Β· 22 March 2024
Agent replied Β· 20 June 2024
Thank you catherine chaplin for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThis is the first time in dealing with an estate agent and I must say they made my experience very easy and not stressful .The two agents I dealt with were excellent Oliver and Tom so polite and experienced in there jobs Thank you guys your the best From Sandy
Sandra Β· 21 April 2024
Agent replied Β· 20 June 2024
Thank you Sandra Blades for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMichelle has been brilliant and so efficient in chasing and making sure this sale went through without a hitch. William h brown James and the team have worked so hard to get this property sold. Would never use anyone else they are simply the best.
Lesley S
Lesley Β· 21 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.