Every review we hold for the Clacton On Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHuge thank you to Samantha Ramsey for her patience and professionalism during our recent purchase of our new property Samatha chased daily and kept us updated during a sale and we are happy with the service we received from Samantha and being patient with everything I would highly recommend Samantha for any sale or purchase
Jakub · 23 September 2024
Agent replied · 23 October 2024
Good Morning Jakub, Thank you for your Fantastic 5* Review for Sammy Jamie Wass Area Partner Clacton haart
★★★★★ 5/5
GoogleSOLD, that’s what you like to hear when your property is on the market and Haart at Clacton didn’t disappoint. From the start of the process, taking photos, paperwork etc, everything was made so easy. I’d like to say a special thank you to everyone at Haart Clacton. I would also like to pass on my personal thanks to James, Jason and Samantha for all their help and keeping me informed and up to date at all times. Would recommend Haart at Clacton 100%
Amanda · 3 March 2023
Agent replied · 29 October 2023
Thank you for the fantastic 5* review! Jamie Wass Branch Partner haart Clacton
★★★★★ 5/5
GoogleThis was our second time of using Haart to sell our house. Great professional service from beginning to end.
Friendly and kind staff that visited to photograph the home and list our property at a market competitive price.
James was excellent showing around potential buyers, he listened to the property features and had explained our situation to those viewing. He kept us up to date with the outcomes of the viewings.
Our property sold quickly and we were kept up to date weekly by Sammy throughout the process until the property was exchanged and completed. Sammy requested a review of her service weekly.
You pay for what you get. If you choose a 1% commission estate agent you get a 1% service. I believe the service we received from haart was wonderful and I would use them again to sell a future property.
My only negative is that I found their mortgage advisor pushy and I didn’t use the service.
I would shop around for a solicitor JS law that Haart recommend are not the best in my experience.
Kristel · 3 March 2023
Agent replied · 29 October 2023
Hi Kristel,
Thank you for you 5* Review for James and Sammy
Jamie Wass
Branch Partner
Clacton haart
★★★★★ 5/5
GoogleSamantha at haart has been great in chasing our solicitors and helping the process move quickly. She has been a great help in the journey of buying our first home. Thank you so much ☺️
Lily · 1 August 2026
Agent replied · 22 August 2026
Good Afternoon,
Thank you for your 5* review for Samantha.
Jamie Wass
Area Partner
Clacton haart
★★★★★ 5/5
GoogleI have had the pleasure of dealing with an absolutely amazing lady called Chantal in the Clacton branch of Haart. She is extremely professional and the most helpful person I have ever had to deal with.
Debbie · 22 July 2026
Agent replied · 22 August 2026
Hi Debbie, thank you so much for your fantastic 5-star review! We're delighted to hear about your positive experience with Chantel. … More
★★★★★ 5/5
GoogleBrionie-Mae Green is one staff that has been attending to me with a commendable approach.
Agoha · 20 August 2026
★★★★★ 5/5
GoogleExcellent service would highly recommend
Brionie-mae was very helpful and made finding my home easy
Caroline · 16 December 2025
Agent replied · 30 December 2025
Hi Caroline,
Thank you for your 5* Review for Brionie-mae
Thank you
Gabrielle Warner
Branch Partner
Clacton haart Lettings
★★★★★ 5/5
GoogleWe had an excellent experience with Samantha Ramsey. She was great responsive any queries we had and specially follow up with the sellers solicitors which made us to get the keys quick for our new house. Highly recommended
Thanks to all the team members of Haart Clacton.
Jatin · 15 December 2024
Agent replied · 22 December 2024
Good Morning Jatin, Thank you for your Fantastic 5* Review for Samantha. Jamie Wass Area Partner Clacton haart
★★★★★ 5/5
GoogleThe agent call James was very helpful when show properties for my wife and myself. He explained every detail about each of the property he showed us. He showed all the benefits of the houses. If I would consider use their services again if needed and really recommend them. James not only explained the pros and cons of the properties we saw in Clacton but also gave us a good insight of the surrounding. The professionalism was outstanding.
Adriano · 3 March 2023
Agent replied · 29 October 2023
Good Morning,
Thank you for your wonderful 5* Review for James
Jamie Wass
Branch Partner
Clacton haart
★★★★★ 5/5
GoogleRight from the start samantha ramsey has been incredible shes made my purchase stress free. Samantha always updated me straight away when something happens. I got a call to congratulate me for completing from another member of staff as samantha wasn't very well but as so as she was back she phoned me to congratulate me aswell which was nice. Samantha was always very polite. All round brilliant service.
James · 8 October 2023
Agent replied · 29 October 2023
Hi James,thank you for the brilliant 5* review for Samantha! Jamie Wass Area Partner Clacton haart
★★★★★ 5/5
GoogleHaart Clacton have been amazing sold my house with in a week, great services through out, keeping us up to date, with every stage of the sale, would recommend Haart number 1 estate agents in Clacton on sea well done to Madeleine and Jason for all your hard work your a star thank you.
Kim · 15 February 2026
Agent replied · 15 April 2026
Good Afternoon Kim, Thank you for your 5* Review for Madeleine and Jason
Jamie Wass Area Partner Clacton haart
★★★★★ 5/5
Googlew eare very plsd with the help we are getting from haarts especially from Chantal without her we would find it difficult to deal with our sons purchase. a very big thk you
Audrey · 22 July 2026
Agent replied · 22 August 2026
Hi Audrey, Thank you so much for your wonderful 5-star review! We're so pleased to hear that you've been happy with the support you've received from our team, especially Chantel. … More
★★★★★ 5/5
GoogleSold property with Haart and although first buyer fell through the team at Haart worked hard to get another buyer .
Heena worked for me in making the selling process as easy as it could be and assisted in chasing up lose ends with solicitors, Heena was able to advise and steer me in the right direction and kept me informed at all stages of the selling process good clear communication and always got back to me if I left a message for her to call back Much appreciated Heena
Lynn · 29 October 2022
Agent replied · 29 October 2023
Hi Lynn, thank you so much for taking the time out to leave a review. We are very glad you received excellent service. If there is anything we can do for you, please do not hesitate to contact us in the future. Thanks once again. haart Clacton
★★★★★ 5/5
GoogleI have been letting my bungalow for over a year now with Haart Estate Agents. On the whole, the process has been straightforward and any problems dealt with promptly and professionally. Recently, I have had issues with the current Tenant with late payments. Gabrielle has been very proactive in meeting the Tenant to establish any problems and advising me of what actions can be taken if necessary. In addition, Lauren has kept me informed the whole time. I feel much more reassured knowing that if I have issues then Haart will be with me in the process.
YoiTZ · 29 October 2022
Agent replied · 29 October 2023
Dear Christian
Thank you for your kind words about Eric and Molly, it is very much appreciated.
Kind Regards
Tom Rogers, haart lettings Clacton
★★★★★ 4/5
GoogleThis is the first time I have used Haart and found their service acceptable. My review has to be seen in the context of the sale in that it was not straight forward; it was complicated because it required tenants to vacate the property as the sales process unfolded. I was therefore dealing with both Haart Letting and Sales at the same time.
Haart Sales were very professional at the beginning of the process but changed senior personnel part way through; I also had difficulty sometimes in contacting local members of the sales team as they do not have personal telephone numbers. The sales process itself was also extended due to issues with the chain although this was no fault of Haart. Overall my experience was satisfactory although Haart could improve their service by providing more feedback on the sales process as it progresses, particularly towards the end if there are difficulties/delays.
Lawrence · 29 October 2022
Agent replied · 29 October 2023
Hi Lawrence
Thank you for your kind feedback.
haart Clacton
★★★★★ 5/5
GoogleAs a first time buyer, I did envision the process being stuff of nightmares as you hear horror stories of this process from friends and family.
I cannot begin to explain how epic Jamie Wass and his team are at their jobs as it didn't feel like I was just another customer - I felt like family friend, as that's what it feels like when you walk into Haart - its a family.
Our home was sold within a week because of Jamie's professionalism and expertise, and further evidence of this is how he managed to get us a new home in the same week.
If you have a brain, you will use this strong family as a means of getting into a new home.
Thank you to Jamie and your team, you are all a credit to the Haart brand.
Marc · 29 October 2022
Agent replied · 29 October 2023
Thank you so much for this epic 5 star review Marc, we look forward to getting you into your new home as soon as possible.
★★★★★ 5/5
GoogleJust purchased my first house from Hearts estate agents and could not be happier with their professional and friendly service. Megon was the first face from Hearts I met she showed us around mutipe property's nothing was to much trouble for her she is a real credit to the company. Further throw the buying process Megon introduced me to Jamie the branch manager who assisted me all way through to completion with regular weekly updates I would not hesitate to do business with Hearts estate agents in the future and would highly recommend them.
Daniel · 29 October 2022
Agent replied · 29 October 2023
Hi Daniel, thank you so much for your lovely feedback. If we can be of any assistance in the future please don't hesitate to get in touch. Good luck in your new home.
★★★★★ 5/5
GoogleMe and my partner had two house viewings today with Jason Burton. Prior to this I had enquired online and he was very quick to get back to me, which is really handy as I work shifts. Jason was very accommodating to my shift patterns and squeezed us in at very short notice. He was friendly, approachable and made us feel at ease. I really liked that he didn’t come off as a pushy salesman and seemed as excited as we was.
One of the houses we visited needed a bit of TLC however, Jason came up with some great ideas and show us where the house could have a lot of potential.
Overall, very professional and would definitely recommend!, , , , , , , , , , , EDIT, , , , , , , , , , , , , , I would also like to add a small section about Heena (because it won’t let me write another review)
Heena took over from Jason once the the house had been confirmed and I can honestly say she was brilliant.
She kept in touch regularly with updates from what was happening in regards to both sides of solicitors.
My other half and I are first time buyers, so this is all new to us and Heena was great at explaining the next steps and chasing the solicitors on both sides. She constant kept me in the loop with the progress which was amazing.
I would really recommend Heena as she was friendly, professional and extremely helpful.
Rikki · 29 October 2022
Agent replied · 29 October 2023
Thank you so much for the lovely review! It was a pleasure to show you the properties and hearing what plans you have! I really appreciate you taking the time to write this up and look forward to speaking with you further.
★★★★★ 5/5
GoogleThis was the first time we decided to let our property through a letting agency. From the moment Gabby turned up she put our mind at rest. Gabby explained everything in clear to understand language and was totally professional. It was because of the service Gabby provided that we decided to let through Haart. Gabby has kept us informed throughout the process and has been a constant support. From the time we signed the agreement the appartment was let within days.
I will say I would recommend Gabrielle to anyone looking to let their property, she has been a great support since we started this journey, always responding to calls and e mails within a short peiod of time. We think she is a star and as a compnay your should be proud to have her on your team.
Maria · 29 October 2022
Agent replied · 29 October 2023
Hi Maria,
Thank you for your amazing review, we are so pleased your happy with the service.
Molly Costello
Senior Letting Negotiator
★★★★★ 5/5
GoogleGabby was amazing throughout the whole process of the move. She helped get things sorted quickly and efficiently. Molly who was our initial handler struggled slightly with communication but effectively, was a trivial part in our move and in getting the time line accepted with the paperwork. Both girls was fantastic and stuck by us every step off the way. Things like this are so important and matter greatly. Especially when you're just parents trying to better the life of your children, now days moving is extremely difficult and both Molly and Gabby really helped us with all of that, the process, the timeline, the paperwork and every time there was an issue they worked with is instead of against us. Honestly, myself and my family are extremely grateful for the pair of them.
Emmaleigh · 29 October 2022
Agent replied · 29 October 2023
Hi Emmaleigh Loader,
Thank you for your kinds words.
We hope you enjoy your new house.
Gabrielle Warner
Branch Partner
Clacton haart Lettings
★★★★★ 5/5
GoogleThe Haarts team at Clacton are absolutely superb! I can genuinely say that the staff are professional, dedicated, honest, reliable and have excellent communication. I would like to say a few names who have really made my experience a pleasure Jason, Lewis, Heena you have been fantastic and you are all a great asset to the organisation. I would also like to say a special thank you to Samantha who has been incredibly helpful and supportive through a difficult time and step in where I am became stressed. I think this reflects that its more than a service. Its reassuring to have Samatha as part of my journey because I have faith that things will get done. I highly recommend to others as they are really a good team and you are in more than capable hands!
Bernadette · 29 October 2022
Agent replied · 29 October 2023
Hi Bernadette,
Wow what a review, we are so pleased your happy with the service you have received from Lewis, Jason, Heena and Sami.
Good Luck with your move
Jamie Wass
Branch Partner
Clacton haart
★★★★★ 5/5
GoogleI just want to write my positive thoughts to Molly and Gabby , since I been working for the past 3 years at Clacton on sea .
Molly and Gaby has been very professional/honest friendly and always ready to help even out of hrs .
They always provide great customer service and always ready to go extra miles for any request .
Any issues they will follow up until it get resolved and follow up , either by phone ,what’s up msg or email .
Truly both of you have great inspiration of work spirit .
Well done Molly &Gaby
Vincent · 29 October 2022
Agent replied · 29 October 2023
Hi Vincent
Thank you for your amazing review for both Myself and Molly.
Gabrielle Warner
Branch Partner
Clacton haart Lettings
★★★★★ 4/5
GoogleI've had a property on the market for 10 month. After changing agents to Haarts, we quickly got an offer. Our sale is now (hopefully) proceeding. Samantha Ramsey has been dealing with coordinating the various solicitors and agents and I have been impressed with her prompt responses. I feel reassured that Sammy and Haarts are making sure that the process is being monitored in case of any complications.
Richard · 15 October 2023
Agent replied · 29 October 2023
Hi Richard, thank you for the review for Samantha! Jamie Wass Area Partner Clacton haart
★★★★★ 5/5
GoogleRianna Holden has been very helpful with this whole process highly recommend using this letting agents we look forward to moving in to our new home
Molly · 3 August 2025
Agent replied · 2 September 2025
Good Afternoon
Thank you for your 5* Review for Rianna Holden
Gabrielle Warner
Branch Partner
Clacton haart Lettings
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