Every review we hold for the Clacton On Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAn experience beyond all expectations. HAART maybe more expensive than many other estate agents but when it comes to Quality Of Service they are streets ahead of the other competition that we have experienced.
They not only kept us informed of what was happening (others did not until we chased them) but when things got 'sticky' they worked beyond the call of duty to try to unravel problems and sort out misunderstandings even when it was not really their position so to do.
All of this whilst retaining cheerful and bouncy personalities (sometimes not easy when dealing with me). It may sound trite, but it was always a real pleasure to receive a phone call from them or to meet them (again and again) when we needed to check something at the property.
Special thanks and praise must go to Catherine Wilson who almost seemed to be working 24/7 just to keep me informed (pacified). Thanks Catherine. You did a really grand job.
So, based on my experiences at several of their branches, HAART is somewhere to visit, not to walk past.
The only Estate Agents that truly delivers what it promises.
Graham Sandford Jones
Graham · 30 October 2017
Agent replied
Dear Graham, Thank you for taking the time to leave us feedback. We are delighted that you have been so pleased with the service you have received from us - we look forward to working with you again and hope that you and Margaret enjoy your new home. Thank you again for your review. Regards Stuart haart Clacton
★★★★★ 4/5
GoogleInitial valuation visit by Jamie was very good. He agreed to go with a slightly higher price and I agreed to an open day. We got an offer if full asking price on that day. Future contact was usually from Lewis or Megan who were equally helpful. They have kept me in the loop throughout the process. Last minute contact was via Heena who was new but very professional.
Sue · 29 October 2021
Agent replied · 29 October 2023
Hello Sue, Thank you so much for your kind review. We are really happy we achieved a great price for you. Good luck for the future.
★★★★★ 5/5
GoogleJulie Grace and Gabrielle Warner are great account managers at haart and extremely pleasant to work with. They are very knowledgeable about the property industry and I couldn't be more impressed with their professionalism, dedication and proactive communication. They have consistently gone above and beyond to ensure that my property is well-managed and to find reliable tenants quickly. They’re always available to answer any questions and provide clear, helpful updates, and suggestions throughout the process. Their attention to detail has given me great peace of mind, and I highly recommend haart to anyone looking for a trustworthy and proactive property manager.
Dennis · 23 September 2024
Agent replied · 21 June 2024
Good Morning,
Thank you for your 5* Review for myself.
I'm pleased you were happy :)
Julie Grace
Property Manager Clacton haart Lettings
★★★★★ 5/5
GoogleRecently sold my property through haart. Maarten was great and kept me informed throughout the actual sale, and then when a buyer had been found Samantha took over and was fantastic at keeping all parties informed with regular updates and chasing where needed. Many thanks.
J · 23 January 2024
Agent replied · 21 June 2024
Thank you for you 5* Review for Sammy
Lewis Forecast
Branch Partner
Clacton haart
★★★★★ 1/5
GoogleWas told landlord wanting someone in asap and pressured to pay £200, despite having a garentor i was refused straight away and robbed of my money. Would avoid at all costs.
Jo · 15 March 2026
Agent replied · 15 April 2026
Good Morning Jo,
Thank you for the feedback - I'm more than happy to discuss this with you again to explain why your holding deposit it non-refundable. If you wish to discuss this further our contact number is 01255 879344
Thank you
Gabrielle Warner
Clacton haart Lettings
★★★★★ 5/5
GoogleThank you to Samantha Ramsey at haart estate agents clacton, for all your support in our very lengthy process, you have been very understanding and patient.
Mary · 15 December 2024
Agent replied · 22 December 2024
Good Morning Mary, Thank you for your Fantastic 5* Review for Samantha. Jamie Wass Area Partner Clacton haart
★★★★★ 5/5
GoogleRecently viewed a rental property with Rianna Holden from Haart Clacton.
She was very helpful, informative and answered all our questions. She has been great at getting back to us and keeping us informed and up to date.
Rianna has been a great help. Thank you!
Fern · 24 December 2023
Agent replied · 21 June 2024
Good Morning,
Thank you for your 5* Review for Rianna
Gabrielle Warner
Branch Partner
Clacton haart Lettings
★★★★★ 5/5
GoogleAn outstanding and friendly service from highly skilled professionals. We were kept well-informed with regular updates from polite and knowledgeable members of staff. Haart take responsibility for all correspondence creating a stress-free and simple experience for us.
Catherine Wilson went above and beyond to support us during the buying process; she and all other members of staff who helped us buy our dream home are clearly representative of an excellent company and are truly a credit to the company.
Jane · 30 October 2017
Agent replied
Dear Jane & Andy, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property, we are delighted that you have exchanged contracts and we are so excited to be able to give you the keys! We wish you all the best for the future in your new home. Kind regards, Stuart haart Clacton estate agents
★★★★★ 5/5
FacebookLewis has been helpful and informative and has gone that extra mile for us, nothing has been too much trouble I have been searching for an appropriate property for a little while, then called Haart in Clacton and then I met Lewis and thanks to him and his invaluable advice and knowledge I have now found my forever home. 10 out of 10 for this young Man a great asset to their Company satisfaction guaranteed.
Susan · 24 February 2020
Agent replied
Hi Susan Julie Sparrey, we are very happy to have provided you with such a positive experience!
★★★★★ 5/5
GoogleHaart lettings are a fantastic company to deal with. I have to particularly mention Julie Grace as a very hard working and helpful individual. I would highly recommend Julie to anyone.
NFM · 23 September 2024
Agent replied · 23 October 2024
Good Afternoon,
Thank you for your 5* Review for Julie Grace7
Alison Sadler
Property Management Manager
★★★★★ 5/5
GoogleThroughout the purchase and sale Samantha was extremely efficient, always available and advised us on developments throughout the process, she is a real asset to Haart, 5 ⭐ rating and an exceptionial service received from her. Thanks again!
Lee · 22 May 2024
Agent replied · 21 June 2024
Hi Lee thank you for sharing your experience and the 5* review for Samantha! Jamie Wass Area Partner Clacton haart
★★★★★ 5/5
GoogleDealt with Samantha Ramsey during a long drawn out home sale (no fault of Haart) I was kept informed regularly and Samantha also assisted chasing the Conveyancer to get the completion over the line.
Ratty · 26 July 2024
Agent replied · 25 August 2024
Good Morning Matt, Thank you for your 5* Review for Sammy Jamie Wass Area Partner Clacton haart
★★★★★ 5/5
GoogleSammy has been super helpful and supportive during the purchase of our property. It’s great to have a dedicated person at the estate agents we can just speak to directly. So much is all done online and virtually now it’s reassuring to be able to actually speak to Sammy with any questions we have.
Natalie · 2 May 2023
Agent replied · 29 October 2023
Hi Natalie,
Thank you for you 5* Review for Sammy
Jamie Wass
Branch Partner
Clacton haart
★★★★★ 5/5
GoogleSamantha Ramsey went above and beyond to help my husband and I with any problems we encountered during our house selling experience. Made a stressful process more positive.
Karen · 29 October 2024
Agent replied · 12 November 2024
Good Morning Karen, Thank you for your fantastic 5* Review for Samantha. Jamie Wass Area Partner Clacton haart
★★★★★ 5/5
GoogleDealt with Julie Grace on a job we got called upon for a property, she was excellent to work with, answered all questions I had, made it very easy for our team, it's been a pleasure
Joe · 15 June 2024
Agent replied · 21 June 2024
Hi Joe, Thank you for your kind words for Julie Grace.
Julie Grace Property Management Team
★★★★★ 5/5
GoogleMy sister and I had to sell our deceased mothers property and Heena Shinh was acting on our behalf during the selling process.
We cannot fault the help and support provided by Heena and I have no doubt whatsoever that without her interventions the sale would have fallen through.
A big thanks to Heena for her professionalism is due
PAUL · 29 October 2022
Agent replied · 29 October 2023
Thank you so much for the kind words. It was great to help you! I'm always here to help if you need anything. Thank you again for taking the time to write me a review!
★★★★★ 5/5
GoogleThank you to Rihanna Holden at haart Clacton lettings for a great experience today, extremely hardworking and very helpful, communicative in all the ways you’d hope for with questions, keeping me updated and being so prompt for meetings and correspondence.
Amy · 23 March 2024
Agent replied · 21 June 2024
Good Morning Amy,
Thank you for your 5* Review for Rianna
Gabrielle Warner
Branch Partner
Clacton haart Lettings
★★★★★ 5/5
GoogleSamantha Ramsey has been very helpful during the process of my property sale. Responses are swift and she proactively chases updates and next steps
Daniel · 15 December 2024
Agent replied · 22 December 2024
Good Morning Daniel, Thank you for your Fantastic 5* Review for Samantha. Jamie Wass Area Partner Clacton haart
★★★★★ 5/5
GoogleWe have just recently sold a property through Haart, and our main Communications was with Sammy.
The sale process was a slightly bumpy road but Sammy was great with helping along the way, and liaising with the solicitors.
Emma · 22 April 2024
Agent replied · 21 June 2024
Hi Emma, thank you for the 5* review for Samantha! Jamie Wass Area Partner Clacton haart
★★★★★ 5/5
GoogleWhat an Excellent, friendly and cheerful person Samantha was, helpful and no questions were left unanswered,or problems resolved. Hope I will not want to move again at my age but this has been made so easy. Thank Samantha and thank Haarts.
Helen · 22 February 2024
Agent replied · 21 June 2024
Good Afternoon Helen,
Thank you for your 5* Review for Sammy
Lewis Forecast
Clacton haart
★★★★★ 4/5
GoogleDealing with Julie Grace in regard to issues which arise with maintenance of the property I rent, is an absolute pleasure. Julie is friendly, a good listener and effective.
Nats · 23 September 2024
Agent replied · 23 October 2024
Good Afternoon
Thank you for your 5* Reviews for Julie Grace
Alison Sadler
Property Management Manager
★★★★★ 5/5
GoogleFrom start to finish (collecting keys) we found Molly very friendly and professional at the same time. Molly kept us aware what and why things were happening, as this is our first rental property.
I would recommend Molly and Haart for the services they offer.
Again, Molly thank you so much for your time and patience with us.
Gerry · 29 October 2022
Agent replied · 29 October 2023
Dear Gerry
Thank you for your kind feedback, Molly will be pleased to hear she impressed you.
Kind Regards
Thomas Rogers, haart lettings Clacton
★★★★★ 5/5
GoogleLauren at Haart was very helpful when I was having trouble with a broken appliance. She always responded quickly and was always willing to give me an update even if there is wasn’t much progress (No fault of Haart’s!)
Lauren was always professional and I felt assured that she was doing her best to help me.
Very professional.
Emma · 29 October 2022
Agent replied · 29 October 2023
Hi Emma,
Thank you for your 5* Review for Lauren.
Gabrielle Warner
Branch Partner
Clacton haart Lettings
★★★★★ 5/5
GoogleReally proactive agent, very helpful indeed. Speeded things up and great communication throughout. I wish Samantha Ramsey was the agent for all my sales. Simply great.
Jack · 5 November 2024
Agent replied · 12 November 2024
Good Morning Jack, Thank you for your fantastic 5* Review for Samantha. Jamie Wass Area Partner Clacton haart
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