Trusted Agent profile · City of Westminster
★★★★★
498 reviews across 1 platform
London, City of Westminster, W1K 7TB
Access Self Storage Limited's office in City of Westminster, at London, is rated 4.4 out of 5 across 498 reviews on 1 platform.
Every review we hold for the City of Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpful and efficient staff
Helpful and efficient staff. Made the process very smooth.
Dear Anthony, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotStaff are frendly Storage manager very…
Staff are frendly Storage manager very professional and helpful.Booking tel sales person is efficient too.
Dear Jegatheeswaran, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotSo easy to use
So easy to use, friendly and great prices
Dear K Palmer, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotVery quick and easy to arrange
Very quick and easy to arrangeI found the unit was ideal for my storage need. Plus the 24 hour access is essential as I work unsociable hours and wouldn't be able to access the site during normal office hours. The staff member who served me (Raj) was very helpful and explained everything I needed to know, so I would definitely recommend Access Self Storage to others.
5/5
TrustpilotHelpful team
Helpful team . Very safe storage
Dear Zaneta, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotBirmingham central branch are very…
Birmingham central branch are very helpful! Great service and easy access to units
Dear Holly, thank you for your review. We value all feedback from our customers and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotGreat storage
Great storage lovely staff very secure Opens 7 days a week
Dear Martin, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
4/5
TrustpilotEase of use is good
Ease of use is good . Access available 24hrs, I believe.
Dear Sean, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Regarding 24 hr access, this is not something that we offer at standard, however it is something that we can consider but it would have to be authorised by store manager. Thank you. Customer Service Team
5/5
TrustpilotVery professional staff and so helpful
Very professional staff and so helpful. Would definitely recommend.
Hi Ian, thank you for your feedback, we are delighted that you have had such a positive experience with Access Self Storage and will pass on your comments to the team.
5/5
TrustpilotThe staff is very friendly and kind.
Very kind staff always happy to help and they are very friendly
Dear Maria, thank you for your review. We value all feedback from our customers and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotVery good services and price wise…
Very good services and price wise competitive.
Hi Abdul, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
3/5
TrustpilotVery expensive storage solution
Very expensive storage solution. The staff however are polite and very knowledgeable
Dear Dazza, Thank you for taking the time to write your review. We pride ourselves on delivering exceptional service, and we constantly compare our rates with our competitors. we apologise if we have not exceeded your expectations on this occasion. Your comments have been discussed with the store team and we hope to have the opportunity to assist you in the future. Customer Service Team
5/5
Trustpilot1 month let
Very quick, simple and effortless... at a reasonable price
Dear Simon, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotGreat space
Great space, clean and tidy. Amazing staff. Highly recommended! 💥
Dear Jake, thank you for your review. We value all feedback from our customers and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotFirst class facilities at a competitive…
First class facilities at a competitive price, with excellent people.
Hi Robert, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
2/5
TrustpilotNotice time unclear and refund is…
Notice time unclear and refund is taking forever.
Dear Sharon, We appreciate the feedback on your experience with Access Self Storage and we apologise if we have not met expectations on this occasion. If you have any further concerns regarding your refund please email customerservices@accessstorage.com and our dedicated service team will assist you further.
5/5
TrustpilotThe attitude of your staff who were most
The attitude of your staff who were most helpful
Dear Alan, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotExcellent friendly service very secure…
Excellent friendly service very secure facility
Dear Customer, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotAccess Self Storage UX
Excellent customer service and customised access to storage.
Dear Frank, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotGood customer service and providing…
Good customer service and providing assistance with advising on removal transportation.
Hi Nicholas, thank you for taking the time to write your review. We are delighted that you had such a positive experience and we will pass your comments on to the team.
5/5
TrustpilotExcellent customer service and very…
Excellent customer service and very helpful
Hi Tomazs, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotVery Good service from very good people…
Very Good service from very good people at access storage
Hi Morris, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotThe staff are always so helpful and…
The staff are always so helpful and pleasant to talk to
Hi Carol, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotGood customer service. Good discount.
Very good customer service, clean environment. Good discount.
Hi Ms Esther Odeng, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Access Self Storage Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near City of Westminster.
