Trusted Agent profile · City of Westminster
★★★★★
493 reviews across 1 platform
London, City of Westminster, W1K 7TB
Access Self Storage Limited's office in City of Westminster, at London, is rated 4.4 out of 5 across 493 reviews on 1 platform.
Every review we hold for the City of Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpful and kind staff
Helpful and kind staff. Smooth process to obtain access to one of their storage and got a quick refund for the days I haven't used.
Hi Filippo, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotHighly recommended
Great location, Easy parking. Friendly and helpful staff. Can’t fault them in any way . Thanks for all of you help Highly recommended
Hi pets in need Herts, thank you for your glowing review. We are delighted that you had such a positive experience. Should you need any further assistance please get in touch. Customer Service Team
5/5
TrustpilotAlige
The staff is very good
5/5
TrustpilotStorage convienience
Easy access to space. Clean throughout. Pleasant & helpful staff. Will definitely use access selly oak again.
5/5
TrustpilotStaff at Sunbury are always going the…
Staff at Sunbury are always going the extra mile to assist. I was even made a cup of tea !
Hi Paul, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotVery easy check-in and several units to…
Very easy check-in and several units to choose from, price per month very reasonable, staff very friendly and professional.
Dear Jeffrey, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
4/5
TrustpilotAvailable on weekends and local very…
Available on weekends and local very happy with the access
Hi Jay, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotVery clean and organised
Very clean and organised. Friendly staff and always someone there if you need any help or information
Dear Gary, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotThe staff were very polite and very…
The staff were very polite and very helpful and they explained everything I needed which make it a pleasant experience
Hi Mahmoud, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotReally great customer service
Really great customer service - Guildford branch. Helpful staff always able to answer questions and great price for 4 months . Thankyou !
Hi L, thank you for your feedback, we are delighted that you have had such a positive experience with Access Self Storage and will pass on your comments to the team.
4/5
TrustpilotThey are understanding
They are understanding. And helpful. Was able to get me a bin in 24 hrs. Always friendly.
Dear Kassey, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotVery helpful staff
Very helpful staff - easy to use the facility, and easy to deal with online records and billing. Clean, good condition lock-ups.
Hi Beth, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotA lovely team
A lovely team! Gregory in particular who was extremely patient and helpful even though I was particulary annoying! great rates and customer service.
Hi Norman, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotExcellent staff
Friendly staff answer every question in detail happy to help and advise easy excess and cleanliness amazing
Dear Wendy, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotGreat experience
I recently had a great experience with Access Storage! The staff was incredibly friendly and helpful. Highly recommended!
Dear Customer, thank you for taking the time to write your review. We are delighted that you had such a positive experience and we will pass your comments on to the team.
5/5
TrustpilotNo hassle
No hassle, no fuss, I had access to my property as and when I needed. Would highly recommend Access Storage to anybody.
Dear Mike, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotGreat customer service
Great customer service, very helpful with questions and doubts I may have had. Move in was quick and smooth and easy.
Hi Yasin, thank you for your feedback, we are delighted that you have had such a positive experience with Access Self Storage and will pass on your comments to the team.
5/5
TrustpilotVery helpful staff
Very helpful staff, easy to set up
Hi Ahmed,Thank you for your 5-star review. We are glad to hear that you found the storing experience to be easy and our staff helpful! We look forward to assisting your storage needs. Thank you for choosing Access Self Storage!Kind Regards,Safia
4/5
TrustpilotGreat Staff
Great Staff. Great space. Lots of issues with Access Codes. Out of Hours Emergency response was poor.
Hi Patricia, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotPolite and professional at all times
Polite and professional at all times, talked me through all the options and showed me the unit that suited my needs.
Hi Mr Mackie, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotGreat staff and friendly service
I used the Hornsey storage and the staff were lovely, very helpful and good discount!
Hi Emily, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotThe team are always friendly and…
The team are always friendly and helpful.
Hi Stela,Thank you for leaving us a 5-star review. We are happy to hear that you found the team at Streatham to consistently be friendly and helpful, just as we strive to be.We hope you think of Access Self Storage for any of your future storage needs.Kind Regards,Safia
5/5
TrustpilotGood location easy access
Good location easy access. But it would be better if we could get access any time
Dear Sagal, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
5/5
TrustpilotGreat Service very patient whilst…
Great Service very patient whilst getting all the paper work sorted.
Dear Inderjit, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Customer Service Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Access Self Storage Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near City of Westminster.
